ALL BLACK SCREEN I CANNOT EVEN CREATE A NEW WINDOW OR OPEN MY AI FILES....
Like we pay you for a service get it together y'all always have some issues... and we know youre sitting at home like the rest of us! I have assignments due. I even uninstalled and re-downloaded youre wasting my VALUABLE time
Photo attached is my lunch screen and nothing happens when I use the 'File' dropbox and push 'NEW' but a black screen
Try to resize the window, that's what worked for me. Just grab the corner and click to drag, the art shows up after.