Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7470 results found
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Coding tips
Could you please encode a version of Illustrator that would work once and not crash your computer every other hour!!! This same thing has now happened in 3 different versions of Illustrator in a row and I always have to use the old version before your coders learn to do something right!
2 votes -
Filename is no longer selected in Save / Save As dialogs in macOS Mojave
In macOS Mojave only the filename was selected in the Save / Save As... window.
Now nothing is selected so you can't start typing right away or the extension is also included in the selection. So if you need to save multiple versions or need to add a number at the end of a filename you could hit the Right Arrow key and start typing.
If you do that now the cursor moves after the extension, you have to move 4 positions back or delete the extension entirely and then start typing.
2 votes -
Moving rotation anchor sticks to cursor - Pen tablet
Windows 10 64bit.
For literally years now, when you use a wacom pen, hold alt to move to the position of an object's rotation anchor, it sticks the anchor to the cursor and there's no way of detaching it unless you minimise and reopen the software.
This has been a problem for more versions than I can count. (We're talking in excess of five years, probably more?) It's happened on different machines and different pen tablets so it's a software problem. Oh how I'd love it to be actually fixed one day!
2 votes -
Transform Each panel calculating center point differently than rotate tool for arrowheads AI 26.0.1
Lines with arrowheads are rotated off center when using Transform Each as opposed to rotating each separately using the rotate tool. The first screenshot shows the initial position. The next shows the position after using Transform Each. The next two show individual transforms of the objects in question.
2 votes -
There is a Bug with this Bug Report.
Trying to submit a bug within this bug report produces an error. However after refreshing the page you will see that it did actually submit the post. So the error message screen is not accurate.
2 votesThe UserVoice support claims it is fixed now. So far no more new duplicates noticed, but please do comment if you still get them. We try to track and merge all of them.
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Portrait Mode
Older versions of Illustrator support Portrait Mode - it seems like CC does not. This is very useful if your main computer is a Microsoft Surface docked in portrait mode or have a secondary monitor in portrait mode, or if using a Surface will on the go you prefer to work in portrait mode. It seems like it would be simple to change as when the Illustrator window is not active it reverts to portrait mode anyway, also my old version (CS4) works just fine in this mode so it has been done before. I've attached a video showing how…
2 votes -
Livepaint groups mis-aligned when zoomed in full
When zooming in (starts becoming noticeable around 4800%) the fills in a livepaint group do not align with the vectors they are made from. I've experienced this on multiple systems, both PC and Mac.
Current OS: Intel i7-9700 @ 3 GHz, 16G RAM. NVIDIA GeForce GT 1030 graphics card.
Version of AI: Adobe Illustrator CC 2022 (26.0.1)
2 votes -
All confimation boxes closing
Everytime I do an action that recquires a confirmation box - such as Save Document, Rasterize Text, etc - the box closes in less than a second, making impossible to do anything. So, when I'm working I can't save - and sometimes can't even shut down the program because all boxes closes in a blink.
Im using the last AI version and Windows 11. Can someone help me? :(
2 votes -
GPU not working with Wacom when using Illustrator
When using my Wacom Cintiq Illustrator colours de saturate and fade. When I uncheck GPU performance the problem disappears and the colours return to as they should be. But I want to use my GPU for complex artwork
The problem does not occur on my desktop monitor only on my Cintiq.
I am using a Mac2 votes -
Illustrator Zooming issue over 1600%
Zooming over 1600%
go to View, Screen Mode, then change from normal mode to Full Screen mode with menu Bar2 votes -
Text pasted from Photoshop resizes by interesting ratio
When live text copied from Photoshop is pasted into Illustrator (or the other way 'round), it resizes.
The amount of change is predictable (and infuriating):
the PSD's resolution divided by 72 (when pasting into Illustrator) or
72 divided by the PSD's resolution (when pasting into Photoshop)Process:
Highlight text in Photoshop with the Type tool (example: resolution is 300ppi)
Copy it
Paste into an Illustrator document (neither raster effects resolution nor type unit of measurement matter)Result: text is very different (300/72 times larger for text from a 300ppi Photoshop doc)
Type copied in AI then pasted into a 300ppi…2 votes -
Pantone swatches being deleted even after adding them to the correct folder
Our graphic users need to use additional Pantones in Adobe illustrator. In order to do that, they copy some Pantone files to the AI's Pantones folder on the local machine. When they open AI, they can see and use the Pantone. The problem is, that after they close the AI application, it the Pantone files being deleted automatically from the AI's pantone folder. Therefore, they copy the Pantones to the AI's folder each time they need to use it, which is very discouraging.
2 votes -
Phantom/stuck bounding box
Bounding box appears in unusual places when I'm grouping/ungrouping. Then it gets stuck. I cant deselect it, delete, move, un/group, etc. It stays put and I can't get rid of it. Even when undoing my previous actions.
2 votes -
Issues saving CMYK vector as PNG
I am trying to save my vector as a PNG file, something simple, and it looks good on the Artboard, but for some reason after saving it, it changes some colors, like some sort of blending mode effect and I tried everything, still not working. The RGB vector is being saved just fine, is the CMYK version that I am having issues with.
2 votes -
ERROR with drop shadow when blend
the object disappears in pieces
2 votes -
Touchscreen drawing not working
I am on a Lenovo IdeaPad, and the touchscreen drawing does not work even in touchscreen mode. Rarely will it show what I drew and even then, it is after I have lifted my finger. I can only really place dots. Also, pinch-to-zoom doesn't work. Seems to be related to this forum post: https://community.adobe.com/t5/illustrator-discussions/unable-to-draw-with-a-pen-on-touch-screen-on-windows/m-p/11376148
2 votes -
Over sized save window no buttons
save file opens an oversized window where no options are available
2 votes -
Illustrator 26.0 Annoing promt on every document open: Your current color settings honor CMYK profiles in linked content but profiles were s
After the ver 26.0 update every time I open a document I get and annoying message saying: Your current color settings honor CMYK profiles in linked content but profiles were set to be ignored when this document was created.
No matter if I change the color settings or keep the same setup using for years the prompt is there on every document open and need to be confirmed.
This should be displayed once and have the possibility to not display it again. It's crazy to confirm a message which can't be changed in any circumstances.
And the stupidest thing is…2 votes -
App is crashing without saving the work
My illustrator app on iPad is crashing frequently and the brush is also not working and it is not saving while it crashes
2 votes -
AMD Radeon Pro 580 rendering bug
Hi, I have a 2017 iMac Retina 5k 27", 64GB RAM, Mac OS Catalina 10.15.7 with AMD Radeon Pro 580 GPU, 8Gb VRAM, driver version 01.00.931, Illustrator 25.4.1. I am getting odd effects in rendering of linear gradients where angular areas of colour appear at higher magnifications. If the GPU is turned off in Illustrator prefs the effect disappears. Please see screenshot attached showing the effect with GPU. Is there a fix for this, please?
2 votes
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