Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7476 results found
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ADOBE FONTS NOT ACTIVATING W/ UPDATE!!
Orator fonts specifically are not loading which my entire company branding materials use. I need a resolution ASAP!!!
2 votes -
My brush and pencil settings wont stay selected
Whenever I select the options for my pencil or brush tool, e.g. uniform + basic, the menu changes to a default unwanted option, or gets stuck on one previously used. My paintbrush or blob brush tool does the same thing but goes further. It does not show the path or shape I'm drawing until after I've released the left click key or pen pressure.
2 votes -
Embedded Bitmap .Tif Files slowing down performance
MacOS Big Sur 11.2
iMac Pro (2017)
Processor: 3 GHz 10-Core Intel Xeon W
Memory: 64GB
Graphics: Radeon Pro Vega 63 16 GB
Adobe Illustrator: V 25.2.1Embedded bitmap tif files have suddenly starting causing hindered performance. While still "linked", the bitmaps seems fine. But after embedding those linked files, they cause considerable "beach-balling" while attempting to transform them in any way, toggling their visibility on/off, or zooming in/out. All vector layers remain unaffected when the embedded bitmap layers are hidden. This is occurring on both newly created files, and older .ai files that previously had no issues. These embedded…
2 votes -
Layers don't dim
I set a layer to Dim, and nothing changes.
2 votes -
anchor point inaccuracy
latest version of illustrator is not fit for purpose when it is doing things like this.
macOS 10.15.72 votes -
illustrator 2021 not responding
illustrator 2020 stopped working so i installed 2021 but i still can function anything on it. it is constantly showing not responding. all other adobe apps are working just illustrator is having problem
2 votes -
Workspaces don't load when CC updates
Every time CC updates AI, my custom workspaces don't work. Either:
a) the toolbar on the right side of the screen doesn't load at all, and going to the Window menu and clicking on the palettes I want shows them checked but they don't show up, or
b) the right toolbar shows up collapsed, but clicking on the palette's icon does not open it up. I have to expand the entire toolbar to use the palettes.
This is really annoying, especially since it happens every single time AI updates. Sometimes quitting and reloading AI fixes the problem; other times I…2 votes -
Inaccurate graph size
Have seen this in versions of Adobe Illustrator since cs4 to cc 2021
Currently running on Mac OS 11 Big Sur.When you click with the graph tool the graph generated does not match the dimensions entered. I have had results that vary from 1 to 2 points smaller but not always the same though always 1, 1.5 or 2 points. If it is one of the circular graphs it is even worse with the graph being 12.5% smaller plus -1.5 points. I have clients who request exact graph sizes and it takes 2 or three attempts to get it…
2 votes -
Variable font support for SVG Export
Adobe Illustrator now supports variable font files where all the font style variants are incorporating into a single OpenType file.
When exporting a text element in an illustrator file if using a font collection (such as Helvetica) where there are individual font files for different font weights, (thin, regular, medium, bold, ....) the text element is exported as:
<text class="cls-12" transform="translate(121.64811 386.60663)"><tspan class="cls-13">A</tspan><tspan x="75.51965" y="0">p</tspan><tspan class="cls-14" x="146.07617" y="0">p</tspan><tspan class="cls-15" x="213.65833" y="0">. 18 t/m 21</tspan></text>
which means the text can be modified in the SVG.
If you export a text element that uses a variable font such as Bahnschrift, the text…
2 votes -
View using GPU is not working on illustrator beta 25.3 for Apple Silicon
View using GPU is not working on illustrator beta 25.3 for Apple Silicon.
so Its really slow, im hard to work.(Korean)
Apple Silicon용 일러스트레이터 25.3 베타 실행시 GPU 가속 옵션을 켤 수가 없어서 많이 느립니다.
일러스트레이터도 어서 빨리 Apple Silicon용으로 제대로 써볼 수 있게되면 좋겠네요.2 votes -
Can't input negative values in fields
When trying to input a negative value (in leading, kerning, tracking, any transform, etc) or perform subtraction in an input field, the number either switches to a positive value or doesn't make a change and plays the system error sound. This is in the latest version of Illustrator on OS X 10.14.6
2 votes -
smart guides not working in clipping mask
I have had this problem for probably the last 3 versions or more ... but generally, when I've masked a number of objects inside of a clipping mask, then double-click to edit the contents inside the clipping mask, smart guides no longer function. Or, more correctly, very occasionally they will, but generally not.
I always update to the latest versions of Illustrator. Currently I'm using 25.2.1
2 votes -
losing keyboard shortcuts
MacBook Pro (15-inch, 2017) OS Big Sur; dual monitors; bluetooth keyboard/mouse
AI vs. 25.2.1I'll be working on a project and using all the keyboard shortcuts successfully. Then I'll go away and come back and they are no longer working. Shortcuts such as: space bar to move around canvas; cmd + alt + spacebar to zoom in/out
2 votes -
"What's new" reminder will not stop appearing every time I start Illustrator.
the 'see what's new' reminder in the upper right will not stop appearing every time I start Illustrator. Deleting preferences doesn't help. Clicking remind later is getting to be annoying.
2 votes -
color
i have been dealing with a color issue in Illustrator 25.2.1
all the colors changed to a weird colors and it became very slow even if the artwork size was small.
i have attached 2 photos in cmyk and RGB i was trying to make the same color from the original artwork in both RGB and CMYK it's not the same.
any one know why2 votes -
option key keps getting stuck randomly
MacOS Catalina
switching between tools via shortcuts,
the option Key shouldn't be aktive when it's not pressed.
The key sometimes act like its pressed when it's not.
The option key keeps getting stuck. A hardware problem could already be ruled out, that the problem also exists on another keyboard. The problem also occurs in Photoshop. I work with a Wacom Cintiq Pro (latest driver).2 votes -
Weird Facets in Gradient Fill
Issue, rather than "Idea". Using a simple, gradient fill, in Illustrator CC 25.2.1, I'm getting these weird facets, rather than just a smooth transition. Anyone else have the same issue?
2 votes -
Can't place tiff file into Illustrator as a linked file
In previous versions I could import tiff as linked files, now, when I try to do so, it shows the attached image.
I have to open the tiff on illustrator and then copy and paste the content into my file, but is an embedded file, I want it as a link...
2 votes -
Textframe bugs out, and won't change color. Had to make new text boxes
Found a bug where a specific text box will NOT ovewrite the color of the text. I tried deleting paragraph styles, making new paragraph styles with different color, character styles and eyedropper tool. I can change weight, italics etc but the color would NOT change, despite the changes appearing in the appearance panels and other areas. Fixed by making new text boxes and moving the copy to those, but an annoying bug for sure.
2 votes -
Saving file issues
I am trying to save another file and I get this . The file is not opened by anyone other than myself, also, the folder name is the same and the file is not read only. I keep having this issue constantly!
2 votes
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