Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7754 results found
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Crash on export for screens with Repeat Grid
I can make this consistently crash when exporting Artboards 2, 4, or 5. If I turn off the Grids layer it exports correctly. I found that converting a Repeat Grid a making it a normal Group of objects fixes the issue but I have no idea how I did that in the first place.
Expanding the repeats seems to solve the crash.
For example Artboards 1 and 3 grids were created by a repeat but somehow it got converted back to a group of objects.
1 vote -
expanded pattern freezes in perspective grid
When i try and move the sidewalk next the building it freezes up. I just bought a new asus ryzen 9 with rtx 3070
1 vote -
Why are Tools on Toolbar are present, but will not activate when selected?
The selection tool is the only active tool. When any other drawing tool has been selected it will not activate, pen tool, rectangle tool etc. I have Reset Essentials and tried multiple options suggested on forums and videos. Closed and reopened program reset to other "Workspaces" and nothing has reactivated the tools. Everything worked yesterday. The tools are not hidden. They simply will not activate when selected.
1 vote -
Falsely claims video drivers out of date
Your last 2 or 3 updates, after updating & re-opening AI, it tells me my video card driver is out of date. I have updated everything it tells me to update, they are correct & latest versions. Still AI tells me this with a pop up stating 'I may have performance issues if I continue without updating drivers'.
I've done all I can my end, had it checked by IT guys - can you look into it please?
I run Windows10 PRo.Thank you.
1 vote -
Toggle tool with CMD will not change back to current tool in 25.2
OS X 10.14 Illustrator 25.2
Using e.g. the pencil tool and switching temporarily to move tool will with pressed CMD key, often results in not changing back to current pencil tool after release of the CMD key.
Works fine with 25.1 but does not work properly with 25.2.
Especially while making hand drawings, where one changes often between pencil - move - eyedropper - this is quite annoying. Could you please fix this?
1 vote -
バックグラウンドプロセスが消えない
1.バージョン
windows10 pro ,V25.22.問題が発生したときに実行していた手順
2-1.一度ダブルクリックでファイルを開きます。
2-2.保存せず、Illustratorを終了します。
2-3.再びダブルクリックでファイルを開きます。3.想定していた結果
Illustratorが起動して、ファイルが開ける。4.実際の結果
「Illustratorの前回のセッションは、まだプロセスを終了していません。ほとんどの場合、プロセスはバックグラウンドで実行されています。しばらく待ってからもう一度お試しください。」というダイアログが出て開けない。ファイルを開かず起動のみ試みても同様。今までこういう症状はなかったので、バグとして報告します。
1 vote -
Illustrator completely freezes and the only way to fix it is to completely restart my computer
after I've been using Illustrator awhile it completely sort of freezes up, I can still move things on my art board but can't edit them or use any panels. When I click on the options they appear black until I hover over it and sometimes the editing window goes black. It doesn't let me save my document or close the program without completely restarting my computer. It has happened multiple times, I'll attach some pictures to show what I mean by it is just black.
1 vote -
Ungrouping outlines of text turns white
I've been experiencing an issue that whenever I convert a text to outlines and ungroup them, they all turn white and I have to recolor them.
See attached for example.
1 vote -
Opacity Scroll
I used to be able to hover over the opacity % and just scroll with my mouse to actively change the opacity. Since the latest 2021 update, it will change the values shown in the bar, but will not apply them to the object.
1 vote -
Pathview/Edges Problems
iMac (Retina 5K, 27-inch, 2017)
3,8 GHz Quad-Core Intel Core i5
32 GB 2400 MHz DDR4
Radeon Pro 580 8 GB
macOS Catalina (10.15.6)
Adobe Illustrator (25.2)Path are not completly visible.
Edges are not shown as they are.Without GPU the Edges and Path look normal. But its to slow to work with.
1 vote -
text greyed out
Help my text is greyed out on half of the paragraph when I save it. It is supposed to be black and fades out. I do not know how to fix this, I tried creating outlines on the text and updating the app, it didn't work.
Adobe Illustrator 2021, on M1 chip , Mac OS Big Sur
1 vote -
Compatibilité système requis Vidéo Nvidia
Je suis sous windows 10, illustrator 25.2 64bits dernière version, à chaque lancement de l'application apparait une fenêtre "compatibilité système requis" pour video Nvidia Geforce GT620. J'ai réparé en prenant la dernière version du pilote sur NVidia GeForce GT 620 v.23.21.13.9135. Mais la fenêtre apparaît toujours ??? Que dois-je faire pour solutionner ce problème. Merci
1 vote -
Imported colors from Creative Cloud Library appear twice on the swatch panel
I am running on Windows 10 (intel i7 8565U, 16 GB RAM) and Adobe Illustrator 25.2.
Whenever I try to import colors from the CC library (select colors, right click, add colors to swatch), the colors then appear twice on the panel (see the attached video). I have tried to reset my illustrator preferences, but still experiencing a similar issue.
I checked my InDesign and Photoshop by doing similar steps, and they work just fine. Is there anyone experiencing related issue? What did you do to make this work? Thank you.
Ica
1 vote -
DWG file won't display after Open... in Ai
Want to import and edit a DWG drawing that functions perfectly on Autodesk website file preview page. (I don't use Autodesk.)
All 67 layers and hundreds of sub-layers are listed on Layers panel and selected but Ai shows only a blank white page.
System is Dell AW17 laptop with nVidia 1070 graphics; Ai reports Intel 530 graphics card 'unsupported driver' on startup but I am not using it; Windows 10 and Ai fully up to date1 vote -
Jittery mouse cursor before changing state / hovering over links when Adobe application is open
MacBook Pro (16-inch, 2019)
Processor 2,3 GHz 8-Core Intel Core i9
MacOS Big Sur 11.2.1 (20D74)
Memory 16 GB 2667 MHz DDR4
Graphic AMD Radeon Pro 5500M 4 GBI'm experiencing a jittery/buggy/flickering mouse cursor when my cursor's about to change mode, to type mode or other different pointers.
Explanation in GIF: https://i.stack.imgur.com/c3tBo.gifThis also occurs in both Safari and Chrome while I'm opening any Adobe application. It also occurs in other non-hyperlink instances of the mouse cursor changing, such as hovering over the drag handle when resizing Finder columns.
Every time the mouse transitions from the hyperlink pointer to…
1 vote -
I dont have a macbook. I am getting a saving to a legacy format error when trying to save
I am using Microsoft edge on windows and I created projected for assignment and getting saving to a legacy error when I try to save it.
1 vote -
Not showing anything after opening
After updating to Mac Sur this is what happens everytime I open my Adobe apps including creative cloud.
1 vote -
Illustrator keeps shutting down
My Illustrator keeps shutting down. It tells me I have an unsupported video driver. Intel(R) HD Graphics 4000. It has been doing this all week. I have never had this problem before. And now I have to sign in every time it starts.
1 vote -
"View Using GPU" Greys Out Using Images with "ProPhoto RGB" Colour Profiles
AI Version: 25.2
OS: MacOS 11.2.1
Using GPU Preview
MacBook Pro (13-inch, 2018, Four Thunderbolt 3 Ports)Problem:
- "View Using GPU" is visible and enabled
- Adding linked images (in this case a JPEG) with a "ProPhoto RGB" colour profile applied to the image file will cause "View Using GPU" to become disabled and greyed out.Expected Behaviour:
- Linked Images with any colour profile applied should not effect the ability to use the "View Using GPU" setting.Workaround:
- Open the image in Photoshop and convert it to another colour profile like sRGB IEC61966-2.1 then save the image. …1 vote -
Unités de mesure
Bonjour,
Il y'a un bug dans les unités de mesure.
Lorsque nous créons un espace de travail de 1000 x 1000 mm celui-ci une fois exporté en Pdf fait 100 x 100 mm. Les unités par défauts sont indiquées en cm plutôt que mm et la conversion n'est as bonne.Merci par avance
1 vote
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