Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7754 results found
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Crashing and not recovering when laptop sleeps
HP ZBook Studio G5
Intel i7 8th Gen
Running Windows 10 Pro
Creative Cloud completely updated, including AIAny time I have an open file and leave the laptop for a few min, it seems to crash AI and will not recover any files, so I have to recreate files quite often.
1 vote -
"Curvature Tool" anchor points randomly deleting themselves
When working with the curvature tool, the anchor points delete themselves. This seems to be happening when I alt+click on one to make a sharp corner, then go to place the next point, the previous point (sometime the two previous) will delete themselves and end the path, as if I'd finished and gone to another tool (for instance the direct select tool) when I have not and am still trying to draw the path with the curvature tool.
Latest Version of Ai CC(just updated yesterday), Windows 10 (also latest update)
1 vote -
EVERYTHING Vanished
I was simply working on a design today, then all of the sudden, a small popup flashed at the top of the screen and then went away immediately. BOOM, Every single file that has anything to do with that piece of work vanished completely off my computer. The original picture (.jpg) and my recent saves (.pdf and .ai) are nowhere on my computer.
Why?
1 vote -
CS 6 was the best version of illustrator, then it's not good anymore
CS 6 was the best version of illustrator, then it's not good anymore
1 vote -
1 vote
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font display with SAMPLE overprinted in menu
the attachment shows what I see when I open the type/font menu on my computer. need to resolve this please.
thank you1 vote -
on saving...
Catalina / Illo 24.1.3 / 04-06-20 - tmp file created after error dialog window when saving document since update...?
1 vote -
Intro screen icons are not aligned
- The latest version of Illustrator
- On MacBook Pro 15" icons on launch/intro screen icons that belong to the sizes are not aligned. Should be aligned I guess. With a new update 2020 still the same issue.
1 vote -
automatic page zoom after hiding Illustrator
Mac OS 10.15.5
Driver[0] Name: AMD Radeon Pro 580X OpenGL Engine
OpenGL Version: 4.1 ATI-3.9.15
Illustrator Version: 24.1.3I frequently hide Illustrator with cmd-H keyboard shortcut.
I kept noticing the system chime when returning to Illustrator.
I recently noticed the zoom entry at the lower left corner was highlighted when returning.
I don't think this should be highlighted, waiting for me to type a zoom percentage when I come back to Illustrator. The chime is for an incorrect entry.1 vote -
1 vote
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Misterious Empty Window
This window appeared some months ago :/
1 vote -
Illustrator doesn't wokt
Hello,
- i7, 16gb ram, windows 10.
- when i open illustrator this happens. it doesn't work. I tried reinstalling. Still no succes.
please help
1 vote -
drop down boxes appear off screen - instead of simply dropping down.
I encounter and issue in illustrator where my drop-down menus appear either on the left of my screen or in the case of the Variable Width Profile opens at the bottom of my screen, (outside of illustrator) and won't allow me to select the profile I would prefer. It's a floating box but it won't allow me to move it. I have a similar issue in Premier as well. I don't have this issue in PS, so it appears as exlcusive to illustrator.
1 vote -
Cannot print A3 at 100%
From my Mac running 10.15.4, A3 will not print correctly to my Epson WF 7720. No scaling is applied - it's at 100% both in the driver dialog and Illustrator itself - but the prints are coming out at 97.2% of what they should be.
8.5 x 11 prints work fine, and the same document prints correctly at A3 from within Inkscape.
1 vote -
Random bug of unselected object frame, from locked layer, visible even though not selected
Only way to remove the frame is to shut the file down and then reopen. Unable to take a screen shot as the frame disappears when taking it.
Mac OS Mojave 10.14.6
Illustrator CC 2020 24.1.21 vote -
Wrong rendering of mesh shades in Illustrator 2020
When opening an Illu 2019 File in Illu 2020 I get wrong rendering results. We tried to reproduce the problem on several machines and it happens ewerywhere.
We are a production company with prepress repro team. Since we dont know, when the problem can occur, we are not able to use 2020 all the time.
Please find attached a sample illustrator file and screenshots from Illustrator 2019 and 2020.
I hope, you can find the bug and update the Illustrator 2020.
Stay safe,
Gregor
1 vote -
Chess like structure
While I am working on my projects a chess board like structure is appearing of no where.
1 - Microsoft Surface Pro 4 - Windows 10 - Adobe Illustrator 24.2.1
2- while using curving Pen tool.
3- I want it to stop disappear tried restart application.
4- it still apear.1 vote -
unexpected illustrator app crash occurred
Illustrator app closes suddenly in MacBook Air, thankfully I can get my unsaved work.
1 vote -
Values of artboard differes from the values on control panel in artboard mode
- Create big artboard 5 meter in Normal Mode
- Activate Increase Cavas Mode
- Activate artboard mode
- Enlarge artboard up to maximal size 57 meter with dragging handels
- The values in control panel are in METERS while in properties panel they are in INCH
Expected result: The must be in the same measuraments value. In METRS as I have choose METERS
It happens when I create artbord after first run.
1 vote -
unfilled Objects not Overlapping properly in Adobe Illustrator 2020(24.0.1)
In Adobe Illustrator 2020 v. 24.0.1, my shapes are not overlapping properly, When I overlap two different objects the overlapping area of behind object is not hiding, kindly help, I am stuck.
1 vote
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