Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
391 results found
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Everything gets converted to RGB
I can't create a file in CMYK color format... everything, even previous files, have been converted to RGB. HELP!
1 vote -
CMY touch bar not working properly
- My OS: MacOS 10.15.5 (Catalina) / Illustrator CC 2020 (24.2)
a) Create a new document (CMYk mode)
b) create a rectangle
c) Use touch bar CMYk color space to change fill color
d) Nothing happens.Expectation:
a) Create a new document (CMYk mode)
b) create a rectangle
c) Use touch bar CMYk color space to change fill color
d) Change color according to colours sliders change.No change on fill or stroke color.
2 votes -
Select same fill color does not take into account tints
When I select "same fill color" or "same appearance" it selects all items using that particular pantone regardless of whether I am using that pantone at 100% or a tint (ex 40%, 50%, 60%).
1 voteAs per the comment, Illustrator can be made into respecting tints with the 'Select Same Tint %' in Preferences > General
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Colour Hex Cut / Copy Error
I'm switching between AE and Illustrator. Copying Hex codes from Illustrator and pasting them into AE.
If I accidentally press Ctrl+X it starts misbehaving.
It stops copying any codes and the clipboard has some SVG export code. I can't copy anything else unless I close and reopen Illustrator.
1 vote -
Illustrator suddenly changed from RGB to CMYK
Windows 10, Illustrator 2020
Working on a digital comic and suddenly colour has been changed
from RGB to CMYK, which means I cannot copy and paste the colours
I was repeatedly using anymore.Black colour has been automatically replaced by a dark greenish black;
upon further inspection, it can be seen that it is not completely black. It feels odd at plain sight. I have manually selected each line which has changed colour, but it keeps going back to that dark greenish black.
2 votes -
Color Picker Selects White Instead of Black
Very bizarre problem:
- I will create a new object using the pen tool.
- I select the Stroke Color icon and choose black for a border color.
- Illustrator will invariably select white instead of black. I will have to go back to the color picker and select black again for it to stick. Really irritating.
4 votes -
Cannot see gradient annotator when several objects are selected
Hi, in the latest version of Illustrator (2020), I can't see the gradient annotator when I select several objects at the same time. With a single object selected the annotator looks correctly, but when selecting two or more objects it is no longer displayed.
In previous versions, the gradient annotator is shown when selecting several objects, which I find very useful for copying the properties of the gradient from one object to another.10 votesI am happy to share that we have fixed this bug in our latest release – 24.1.1 for Win and 24.1 for Mac which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Transparency
When I select a line of type with the Type Tool it shows as 100% Normal Transparency, however if I select that same line of type with the Selection Tool it displays as Normal 100%. How is this possible?
1 vote -
spot color limit
Please stop the limiting of the spot colors. I use multiple spot colors when making color swatches for profiling some of our machines. I do not always want to convert everything into CMYK in Illustrator.
I am not sure why this was changed because I can not understand what value limiting the colors adds?
2 votes -
Multiple selections for converting to greyscale not working
After selecting multiple objects, and choosing Edit - Edit Colors - Convert to Greyscale, it no longer works. Objects must be selected one at a time for the command to work. Win10, Illustrator 24.2.1
1 vote -
Inconsistencies in adding gradient swatches in Adobe software and Adobe's instructions for Illustrator gradient swatches are incorrect
Only one of the methods listed on the Adobe Illustrator help page regarding adding gradient swatches actually works..
There is no 'Add to Swatches' button in the Gradient menu (in fact, there is no Gradient menu, only a Gradient panel).
Dragging the Gradient fill box from the Gradient Panel to the Swatches panel does absolutely nothing.
Furthermore, the instructions 'Click the swatches menu in the Swatches panel and choose New Swatch' fails to explain the fact that you need to have your gradient selected and active in the active Fill or Stroke boxes.
On top of all of this, all…
2 votes -
Problem Illustrator 24 does not support the old PANTONE libraries
I tried to follow your guide: https://helpx.adobe.com/illustrator/kb/pantone-plus.html, that I always used to insert the old PANTONE libraries and have a conversion to CMYK instead of LAB and in this version it doesn't work.
I contact the online chat and they replied that this thing with ILLUSTRATOR 24 is no longer supported, and it is absurd.
I also tried to install the prereleas 24.0.1 but it doesn't work.
I can't work without this.
6 votes -
CMYK Hex Code Color Change
Windows 10 Pro 18362.719 / Adobe Illustrator 24.0.1. (64bit)
I downloaded and opened a CMYK/Vector file I received through Google Drive, and a specific color on the file was slightly brighter than the color that is supposed to be.
I tried to replace the specific graphic with the original color by typing the hex code manually, but it also changed to the brighter color.
I heard it has been a common issue that has been around, but is there any way to keep the color?
2 votes -
Symbol color management is different from color settings
Symbol color management is different from color settings
Example: Default CMYK Color profile is ISO coated v2 ECI
RGB profile: sRGB
When in CMYK file make a fill square in some color (for ex. 0-0-0-100) and create from this symbol, the color in symbol (symbol editing mode) stay 0-0-0-100, but symbol instance in file show the different color: 75-66-64-76.2 votes -
v24.2 swatches / pattern issues - either one or the other - different from fill drop down
in the latest version v24.2 (june2020) my swatches dissapeared and if i go to defaults RGB and click on the first (white) and last and then the last pattern in the block then click ADD TO SWATCHES and nothing happens or it only adds the last pattern.
i added one by one and it worked UNTIL i added a pattern and it erased all colour swatches and only left the patterns. this IS happening with the new update.
and in the upper left hand (menu bar) if on the fill drop down, it does link to shows the swatches and…
1 vote -
White color text is showing as black
I just updated my CC and now my text will not change to white, it remains black. The text will change to any other color, just not white.
4 votes -
color
My colors in Illustrator are still displaying wrong.
There is a discussion about it here, that claims the bug has been fixed, but it has not.
I am up-to-date in my version 24.1. I changed my Thunderbolt display colors back to factory settings in hopes of that being the issue, but it did nothing.
Please fix this bug. I am in the middle of making a postcard and it looks awful. Thank you.
2 votes -
Fill & Stroke colors & gradients selective but only previous fill visible on object
Latest Windows PC Version 10 64-bit. Adobe 2020 (24.0.2).
Everything was normal until I began drawing a regular 5-point star with green fill & black stroke (fill color doesn't really matter). Layer shows correct colors of star in layers panel but the layer folder and what's visible on screen show no change in red fill result (which was set previously). In other words, choosing different fill colors made no difference. However, stroke color can be changed. Tried other shapes with same results. (Even restarted Illustrator.)
Putting another shape on top of a previous shape caused the stroke of 2nd shape…1 voteThis happens because the top layer has a custom appearance applied to it.
To undo that, you’d have to target the layer again, open the Appearance panel, and click the 'Clear Appearance' button.
You can read more about Appearance and Selection markers in Layers panel here:
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Color Shifting
In Illustrator CS5.5 I was able to adjust color swatches by increments (IE: Cyan: 0 to Cyan: .025). Now, the color picker will round the color to the nearest whole number or push the color to a different number. I've tried using the recoloring feature and I get the same situation. It will work sometimes, but will more often not work and just round the color up or down and not retain the value I have entered to CMYK. I always check if my file is set to CMYK because I am in the printing industry. Now, I can't hit…
1 vote -
Illustrator is changing my colors
I'm working on Interl(R) Core(TM) i7-8565U CPU, Windows 10 Family. Latest version of Illustrator.
I put the right colors on my Artwork on illustrator but as soon as I save it and reopen it, the colors changed. It stays in a dark green but it's never exactly the one I put in the first place.
Example: I put #336633, save it. When I reopen it, it has changed in #006633 or 336733 ot 316738 or 356633 or even 40683c or 789c4a
3 votes
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