Skip to content

Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

391 results found

  1. Adding swatch to Libraries automatically creates spot color

    Adding a swatch from Illustrator into a Library automatically turns the color into a spot color. I need it to be a process color.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Transform pattern only: setting height/width to 0 crashes Illustrator

    If you select "transform pattern only" option in Transform panel and (accidentally) set height or weight to 0 (mm in my case), then Illustrator crashes.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. 'Edit Color Group' does not respect global or spot color swatches.

    The 'edit color group' tool is a neat little palette explorer, but in practice I never use it because my workflow is centered around global swatches, and it completely ignores that.

    Try this:

    1. Make a few global color swatches. Draw some shapes using them.
    2. Double-click on one of those swatches, play with the sliders, notice that everything drawn in it changes to match.
    3. Make those swatches into a color group.
    4. Select the color group and hit the 'Edit Color Group' button in the Swatches palette.
    5. Change some colors, hit OK, yes you do want to save your changes to the…
    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Color Libraries not switching correctly

    When switching from different Color Libraries, before I could click on the arrow to select a different library and have it open immediately.

    Now I have to collapse the color library panel in between in order to select a different color libraries, then collapse again to select it, then collapse again and reopen to get it to activate.

    Attached is my system info…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Double-click on swatch doesn't bring up swatch options anymore.

    Mac OS Mojave 10.15.5
    Adobe Illustrator 24.2

    I used to be able to double-click a swatch to bring up swatch options, but it does not bring up the dialogue box anymore.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Adobe themes panel window is cut outed..

    The adobe themes panel window is showing in half, while it does not have a scaling option also to scale.

    The right half of the window is cut out & non-accessible.

    SEE the IMAGE below

    Ive restarted multiple times but still same issue.

    This is my system
    Device name Mohit-HQ
    Processor Intel(R) Core(TM) i3-8145U CPU @ 2.10GHz 2.30 GHz
    Installed RAM 8.00 GB (7.86 GB usable)
    Device ID 453A1378-11E9-4CA8-AC95-62E230C28715
    Product ID 00327-30000-00000-AAOEM
    System type 64-bit operating system, x64-based processor
    Pen and touch Pen support

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Eyedrop multiple fills

    Please allow there to be an option on the eyedropper tool to select multiple fills on appearances to apply to another object. Example; with pattern design, we create a top transparent pattern than a second fill with a solid color to create the final pattern. We would like to be able to easily apply those two fills to another object

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Freeform gradient locking spot color

    If you use a spot color in a freeform gradient the swatch becomes locked, so you can't change the name or merge/delete the swatch.

    macOS 10.14.6
    Illustrator 24.2.1

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Color Theme Window isn't Expanding

    I have Windows 10 and Illustrator 2020 and 2021 installed on my desktop. When I click on Color Themes I get a narrow window that doesn't open up all the way and there is no way of trying to expand it on the sides. I can expand it horizontally, but not vertically. How can I fix this problem

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Unexpected fills when editing a pattern swatch

    I manually created a pattern swatch and discovered I had an error. When I pull the pattern tile onto the artboard to edit I have fills where there were none. The motifs and lettering were created in Illustrator on iPad with the blob brush tool and then arranged into a repeating tile on the desktop -- most current CC release. I suspect the path orientation is reversed as when I try to remove the fill I still have a filled shape.

    macOS Catalina 10.15.7, Illustrator Beta 25.0 78@21978

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Falsche nummer übername beim Option "Neu färben"

    Wält man mehrere Objekten mit unterschiedlichen Farben im Illustrator und will die ändern mit Option "Neu färben".
    Neu färben > Erweiterte Optionen...
    Danach schalte ich auf "Zuweisen" (rechts von "Bearbeiten"). Damit sehe ich alle benutze Farben als liste. Unten gibst 3 Scrollbalken "H", "S", "B". Zu jede Scrolbalke steht ein Eingabefeld für präzise Zahlen Eingabe.

    Wen man wählt einen von dieser Feld "H", "S", "B".
    Schreibt dort ein neues Zahl
    Danach wechselt Fokus auf ein andere Feld "H", "S", "B". damit Eingabe übernommen wird.
    Jetzt nähme ich ein andere Farbe aus der Liste
    Der Feld wo ich mein Maus Fokus…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Editing Pattern Swatch + Saving = Crash (unsaved, unrecovered)

    After creating a new pattern swatch with about a dozen objects, I double click the swatch to change the pattern settings. Either of the following scenarios cause Illustrator to crash EVERY TIME, using ANY of the last 3 versions of Illustrator:
    — hitting Command+S to exit pattern editor while saving
    — double clicking to exit, and then hitting Command+S at any point afterwards

    TLDR; hitting Command+S anytime AFTER editing a pattern swatch is crashing Illustrator

    I've replicated this issue about 2 dozen times now across all 3 most recent builds of Illustrator available through CC.
    I haven't yet tried saving…

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Gradient Window Color Slider buggy, Selection area too small, adding color instead of selecting the color

    After updating to 24.2. Gradient Window Color Slider buggy, Selection area too small, adding color instead of selecting the color. Then it doesn't allow the selection of the color because it wants to add a new color. When I keep trying to select the color it is showing a plus sign and will not allow me to select the color that is there.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Problem deleting Spot Color

    When I attempt to delete Pantone swatch for the swatch that's being used in my design, it should give us the warning to replace color just like InDesign. Instead, it just converts the color to CMYK without you even knowing which is a problem when you're trying to make sure you're only working with limited spot colors in the document. I remember getting warnings before like InDesign does... is this something new in the application? Could you please fix this issue?

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. File opens with one color value & the values change when placed in a new document

    Hi There, I am working in the latest release of AI on a MacBook Pro OS 10.15.4 (Catalina) and I am reporting a bug I've encountered.

    To preface, I don't know the age of the original logo file. The artwork is a PMS chip value, saved in an RGB document.

    To get the RGB value of the logo I opened the file and inspect the color. Since it was a PMS, I go to the RGB view either in the color panel or the selector in the tool bar & I see a specific value. (0/53/98) when I paste the…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. No Kuler schemes

    Using Windows 10, CS6; choosing Windows>Extentions does not bring up Kuler as an option: It brings up Libraries and nothing happens when I select libraries.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Eyedropper tool not showing correct colors sampled outside of Illustrator

    When I click and drag the eyedropper tool outside of Illustrator to sample a color from something else (a website, pdf document, etc.), the color isn't correctly picked up.
    For example, if I move the eyedropper over something orange, it shows in Illustrator as blue or black; even if I sample a large white space, it shows in Illustrator as a different color. It seems to only be showing sampled colors as white, neutral, black/gray, and shades of blue.
    The program is up-to-date.
    I tried it in two browsers, Chrome and Safari, and the results were the same in both. …

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We have seen this issue specific to macOS 10.15. Enabling “Screen Recording” access right to Illustrator resolved this issue.

    You can change this setting by going to Apple > System Preferences > Security & Privacy > Screen Recording and add Illustrator Application.

    Please try this and reply in comment if the above suggestion worked for you.

    -Rama
    Illustrator Team

  19. Links panel shows wrong colour space

    In a CMYK document the Links panel shows RGB images as CMYK. In the example image a PNG, which can never be CMYK, is incorrectly reported as being CMYK.

    This is in a CMYK Illustrator file. In an RGB file the image is correctly reported as being RGB. Placed CMYK images are correctly reported as CMYK.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Although the color is selected, when I quickly select the area I select on my page, the color is not applied to the selected area.

    When I quickly select the area I select on my page from the swatches, although the color is selected, it does not apply the color to the selected area.
    Sometimes he never chooses. But it is necessary to choose very slowly.
    It slows down my working speed and drags it to error.
    We have 5 users here, we all ask for this problem to be corrected. This problem has not been before for the last 1 year, this event is driving us crazy.ediyoruz. Daha önce bu problem yoktu son 1 senedir bu olay bizi çıldırtıyor.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
1 2 9 11 13 19 20
  • Don't see your idea?

Feedback and Knowledge Base