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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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204 results found

  1. Text with effects becomes a group of text and rendered raster image. Effect is no longer 'live'

    Text with effects becomes a group of text and rendered raster image. Effect is no longer 'live'
    Text block is now a group with a raster image for the drop shadow. I have to reapply the drop shadow in order to correctly edit the text block.

    2 votes

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  2. 3d extrude and bevel problem

    I am using windows 10 and Illustrator wont do a 3d extrude or bevel and says not enough memory when there us enough memory.

    2 votes

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  3. Stylize Outer Glow does not show

    BUG: When applying "Effect >> Stylize >> Outer Glow", the effect does not appear on object stroke or fill.

    This is constant between multiple files.

    OS: Windows 10 Pro 64 bit
    Built-In Memory: 32668 MB
    System Info:
    Adobe Premiere Pro CC 2019 13.0.0
    Adobe Premiere Pro CC 2019 13.0.0
    Adobe Premiere Pro CC 2019 13.0.0
    ExtendScript 2014/12/03-09:00:00 80.1 80.1
    Extensibility Library 2.0.0.51
    FilterPort 1.1 79.599148
    Microsoft® Windows® Operating System 10.0.17134.167
    International Components for Unicode 58, 2, 0, 0
    International Components for Unicode 58, 1, 0, 0
    International Components for Unicode 58, 2, 0, 0
    International Components for Unicode 2017/02/28-14:54:50 Build…

    2 votes

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  4. Artistic effects converting artwork to black

    Attempting to apply any Effects>Effect Gallery will render the vector artwork into black and white. Thinking it was a Pantone conflict, I've tried conversion to CMYK with same results.

    piffle.

    2 votes

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  5. Blending Modes BUG in Ai

    1. Version of Adobe Illustrator - 22.1 Machine: iMac (Retina 5K, 27-inch, Late 2015) Graphics: AMD Radeon R9 M380 2048 MB
    2. The issues - Using Blending Modes (specifically Screen/Color Burn). Worked both in on-screen preview mode & saved as a jpg, Thursday, April 12th, 2018. Today, Monday April 16th, they are not displaying properly on-screen, in print, or in saved file preview. (if color mode is switched to RGB, blending mode displays more properly, but not in Overprint Preview) Screen blending mode disappears/Color Burn retains only some parts of the graphic in black. Does not translate between cc programs either.
    3. Expected…
    2 votes

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    Please get in touch with us at sharewithai@adobe.com . Please give a reference to this post so that we can identify you.
    Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
    We may also need your help with file to get this internally reproduced and then subsequently attempt to resolve it.

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

  6. Convert to shape tool

    When using the convert to shape tool / ellipse:

    Select circle imported from PDF that has 100's of points around perimeter. Use convert to shape, ellipse option. If I set the tool to "relative", and the value to zero "0", then the converted shape should match the original. Instead, the shape is larger, because it is using the size of the box inscribed in the circle instead of the diameter (or width and height). Please fix this.

    2 votes

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  7. compound paths and gradients

    So I made a pie chart, then applied 3D, expanded its appearance, and then made it a compound path to apply a gradient to it and it has been **** on earth to work with. It has funny artifacts that I can't even edit or look at. One of the elements fills the element with the gradient instead of just the outline. I managed to fix it by moving it around and playing with it but it will probably happen again.

    1 vote

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  8. Glitch in Convert to Shape > Rounded Rectangle effect

    When applying Convert to Shape > Rounded Rectangle effect to an object, and applying a corner radius larger than the shape can support, one side of the rounded rectangle is given an extra anchor point with adjustment handles that make an overlap visible. This only occurs on one side of the object.

    The desired result is that the corners meet at a single anchor point, as on the right hand side of the objects in the attached AI file.

    Illustrator v 27.5, Windows 11

    1 vote

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  9. Missing Pixels After Rendering 3d Objects

    Windows 11
    AI 2023 Version 27.4

    Whenever I render 3d objects in illustrator,
    missing pixels or weird scratches show up within
    the object. It doesn't matter if I change the
    lighting or material or size, the issues are still there.

    The scratches show up when I export the objects as well. My document raster effect settings are on 300 ppi.
    Also, changing from CPU/GPU view doesn't make
    a difference.

    This only started happening in the past few days.
    I've used this tool before on my computer W/o
    issues. My GPU is up to date. It’s equipped to handle everything. I’m…

    1 vote

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  10. When applying a smart filter, it doesn't show up under the layer in the layers panel.

    The smart filter in the layers panel is no where to be found...

    1 vote

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  11. 1 vote

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  12. contagocce

    lo strumento contagocce non copia più lo stile di un tratto pennello, cioè non riesco a copiare un determinato stile da un tratto a l'altro è un bel problema, spero lo risolvano presto.

    1 vote

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  13. Drop shadows rendering differently after updating from 25.0 to 25.4.4

    This is causing a lot of headaches in our department. The drop shadow appears to have gotten smaller after updating to 25.4.4, even though the values are the same. This edit is destructive and cannot be resolved by reverting to 25.0 and resaving. Attached is screenshot showing drop shadow changes. (AI file is larger than 50 MB.)

    1 vote

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  14. 3D revolve bug

    3D revolve not working correctly,
    feature produces a shrunken and repeated version of the sketch

    1 vote

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  15. Effects from the effects pannel not working or showing settings

    All the effects from this list are simply not working. It appears in the appearance pannel but not even the settings pannel pops up.

    1 vote

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  16. All elements disappearing the more I edit. They show in layers panel, but not on artboard or in exports.

    I'm working from (an up-to-date version of) an Illustrator file with five differently sized artboards. They all are using the same elements and symbols, just arranged different for different layouts. When I click on one of the artboards and select a group to scale down, the elements begin disappearing and have not reappeared.

    I exited the group and more elements in the artboard disappeared. Clicking out of the artboard group itself made the entire group disappear. When I click back into the artboard, selecting an element reveals the outlines and bounding boxes, but the artwork itself is not visible. Opacity…

    1 vote

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  17. Offset Path Effect unexpectedly losing details

    Issue with the Effect, Path > Offset Path... As a professional printer, we need to counter the spread of ink and recently had a job where the client pointed out that the dots of the letter 'i' were missing in their text... Normally I'd offset by -0.025mm as this is counters the ink, but due to the font style, I set at -0.01mm and expanded... In our investigations, we have found that -0.012mm would have been fine, but below starts producing very unexpected results... I did wonder if it was down to the complexity of all the text, but it…

    1 vote

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  18. 3D effect in Illustrator 2023 doesn’t work

    After updating to 2023, the 3D effect no longer works on macOS 12.6.1. This is also the case with Photoshop. I then get the message that an error has occurred.
    I don't have that problem on my laptop with the latest version of macOS.

    1 vote

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  19. Applying Inflate Clips the Ends of a Line

    I made a line with the line tool, made the stroke 3 points wide, and chose a color for the stroke. I also went into the stroke options and chose the rounded cap. Then I used the width tool to tweak the shape of the line to resemble the object I was drawing.

    When I go to Effect-->3D and Materials-->Inflate, it crops off both the top and bottom end of the line.

    I'm using Windows 11 and Adobe Illustrator 2022 v. 26.5.

    1 vote

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  20. Copy and Paste Appearance into Photoshop Not working

    Update: I just noticed that this problem only occurs when I've applied the appearance effect to the entire layer as opposed to each individual stroke.

    When I edit a brush stroke appearance on illustrator, that appearance doesn't carry over when pasting into Photoshop like it used to. I've tried turning on ACIB preserve appearance, but that doesn't work. The only workaround is if I expand the brush stroke (which is getting tiresome because I do this quite often).

    Another issue: When working on one layer with multiple brush strokes, I attempted to expand that one stroke, but every single stroke…

    1 vote

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