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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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  1. effcts, Apperance, Graphic desings

    will not do any commands! No drop shadows! Its bugging on all my work!

    1 vote

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    2 comments  ·  Effects, Appearance, Graphic Styles  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Illustrator's Round Outline Bevel with Standard Lighting Causes Weird Shadow

    Added a custom "round outline" bevel with "standard" lighting and ended up with a weird shadow effect in the upper-right corner of the 'g' in this logo that I can't seem to get straightened out. It seems to be a bug in the overall process.

    1 vote

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    2 comments  ·  Effects, Appearance, Graphic Styles  ·  Flag idea as inappropriate…  ·  Admin →

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  3. ドロップシャドウの一部だけが解像度が低い

    macOS Catalina (Ver. 10.15.7)
    Illustrator 2021
    ラスタライズ効果設定の解像度が「350ppi」に設定されている状態で、複数箇所でドロップシャドウを使用しているファイルがあり、作業前はすべてのドロップシャドウが正しい350ppiの状態(表示)だったが、編集作業終了時に1箇所だけドロップシャドウの表示が、72ppi程度の解像度に変わっていた。
    色々と動作検証をしてみましたが同様の状態にできず、原因不明です。
    低解像度のドロップシャドウ部分は表示のみではなく出力した際も低解像度のままとなっており、ドロップシャドウ部分に変更を加えたり、コピペしたりすると正しい表示に戻るようです。

    1 vote

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    Under Review  ·  1 comment  ·  Effects, Appearance, Graphic Styles  ·  Flag idea as inappropriate…  ·  Admin →

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  4. [BUG] .PNGs displaying as though they have a drop shadow

    .png files are displaying as though a drop shadow has been added to them - files display correctly in Photoshop. Document I've been working in is CMYK.

    Windows 10 Enterprise
    Illustrator 25.4.1

    1 vote

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  5. Crash when I add an FX to the object.

    Illustrator 26
    M1
    macOS Monterey

    1 vote

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  6. 3d-Kreisel Darstellung und Renderfehler | 3d rotate render error

    3d renderings are perse buggy (see PDF) create invisible geometries (although switched off), render errors on the assembly line.

    The preview is miserable. I can't explain this to any customer, nor can I expect them to! In part, AI files were invited to be transparent in places where they shouldn't be.

    I have been using Illustator since 1990 and there is no other program that is as buggy and impractical as Illustrator. Fast is different.


    German:
    Die Vorschau ist miserabel. Das kann ich keinem Kunden erklären, noch zumuten! Zum Teil werden eingeladen AI-Dateien an Stellen transparent, an dem sie es…

    1 vote

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  7. Mirroring elements takes line thickness or pasted inside elements into account which makes little sense

    When mirroring lines via the effect tool at their outmost left or right side (see last screenshot), the effects takes the line thickness into account. I cannot think of any cases where this is of any use. I would expect a behaviour as shown in the second screenshot.

    Same thing with elements that are pasted inside. The effect mirrors from the pasted inside object instead of the box into which the object is passted. Why? Is there one single case where this makes sense? I could not hink of any. Again the diesired behaviour is shwon in the second screenshot.

    1 vote

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  8. Transparency not working once saved to pdf or opened in photoshop

    I have open a file previously worked on, and when I save to pdf the effects created with transparency are not working at all, as if they are not there.

    1 vote

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  9. Editing 3d Extrude In Existing File Loses Some Values

    MacOS 10.15.7
    Adobe Illustrator 25.2.3

    The shading/lighting and depth options are sometimes saved, but the style is always lost upon accessing the 3D Extrude filter options on an existing file. Problematic for teams that may not be aware of a particular style/value since this effect is finicky to begin with.

    1 vote

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  10. 3D wire frame is really strange

    Can somebody check it, would be nice if someone did it professionally. The lines around the globe are not as they should be.

    1 vote

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  11. use 2021 version open 2020 version file, the same image will be crash in 2021 version

    Our designers have 2020 and 2021 version illustration, but when we open the same file, the image will be crash when using 2021 version.
    Please help us to solve this issue! T_T
    Many thanks!

    1 vote

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  12. Stop rasterizing the gradient on an object when expanding its appearance

    When you expand the appearance of an object with a gradient, the gradient is rasterized, which I believe, defeats the purpose of using it considering the results. The resulting image has a lot of erroneous White specs. If there is a stroke aligned to the center, it creates two layers with the same gradient, which means you have to unite them with pathfinder. A layer that's shaped the same as the rasterized object with the gradient is the color gray.

    The workaround is to apply a solid color, then expand, then reapply the gradient, but it took me some time…

    1 vote

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  13. "Preview" button does not turn off effect in non-destructive effects like "tweak"

    Select outline
    Select Effect > Distort and Transform > Pucker & Bloat (or any of them except Twist)
    Check off or on "preview" in dialog.

    Preview does not turn off.

    1 vote

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  14. envelope distort is not working

    When I use envelope distort I get all of the type going crazy. I have used this in the past, not sure why it is not working now. top image shows the 2 things I am using with envelope distort and the bottom shows what happens. It happens even if I just use one word.

    1 vote

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  15. 3d

    The 3D effects (eg. Extrude and Bevel) don't work at all, I can see only flat outline in preview and after saving.

    1 vote

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  16. Opacity Doesn't Live Update when using Properties Panel + Keyboard

    AI Version: 25.2
    OS: MacOS 11.2.1
    Using CPU & GPU Preview

    Problem:

    • With an object selected, open the Properties Panel.
    • Click in the Opacity field and use the keyboard to increment the opacity up or down.
    • Note that the object's opacity doesn't change unless the change is accepted either by pressing the Return key, or clicking into the artwork.

    Expected Behaviour:

    • As the opacity is adjusted using the keyboard, the artwork should demonstrate the changed opacity.

    Notes:
    - If you use the Transparency Panel, and adjust the Opacity there, the keyboard commands are recognized as usual.

    1 vote

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  17. warp Effect not working

    I used to be able to take a straight line and make it wavy with the Effect > Warp > Wave effect - I see that there was a previous 'resolved' ticket on this - it is NOT resolved. I have been using Illustrator for over 25 years and have never seen this app in such a bad state. I am spending more time here today flagging bugs than working on my projects today. I hope you understand how frustrating ALL these bugs are when you are trying to get a project out the door and a client is screaming…

    1 vote

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  18. A máscara de opacidade não é redesenhada em tempo real / Opacity mask does not redraw in real time

    Amigos, bom dia.

    Após algumas atualizações, tenho notado que o uso do recurso "Opacity mask" em meu Illustrator não consegue apresentar o resultado visual (redesenho) em tempo real. Se eu não forçar a visualização com "View / Outline (Command + Y)" o efeito não pode ser visto.

    1 vote

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  19. Improper transperancy handling

    when creating an object with a simple transparency, it renders different siting above a white background vs a white object. I've had someone else recreate to verify it's not just my install. See attached screen shot.

    AI 25.1 Mac OS 10.15.7

    1 vote

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  20. Mascara de gradiente não funciona

    Edição da mascara com gradiente não funciona

    1 vote

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