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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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  1. 1 vote

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Flag idea as inappropriate…  ·  Admin →
  2. The Operation Cannot be Completed due to an Unknown Error (CANT) 3D effect

    I am encountering an issue anytime I attempt to edit the Bevel and Extrude effect on my design. It keeps providing me with a vague error "The Operation Cannot Be Completed Due to an Unknown Error (CANT)" and it will not apply the effect or allow edits.

    1 vote

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Flag idea as inappropriate…  ·  Admin →
  3. Outer Glow producing odd glowing corners around objects

    When applying an outer glow, I get rectangular glowing corners around the objects with applied effects. Deleting a reapplying using a different setting solves the issue about 50% of the time. Something that has only happened since the last AI update.

    Windows 10 Pro - Pack - 120.2212.31.0
    Illustrator - 25.0.1

    1 vote

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Flag idea as inappropriate…  ·  Admin →
  4. Crash after trying to delete crop marks fx

    Whenever I try to delete the crop marks effect on a document Illustrator just crashes. At first I thought it was because the document was made on a previews version of AI but it's also happening with new documents whenever I apply crop marks fx and then try to delete those crop marks later.
    I'm using latest version of Illustrator updated about 3 days ago.

    System Configuration:
    OS Name Microsoft Windows 10 Enterprise
    Version 10.0.18363 Build 18363
    Other OS Description Not Available
    OS Manufacturer Microsoft Corporation
    System Manufacturer Dell Inc.
    System Model Precision 3551
    System Type x64-based PC
    Processor Intel(R)…

    1 vote

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Flag idea as inappropriate…  ·  Admin →
  5. 1 vote

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Flag idea as inappropriate…  ·  Admin →
  6. Reflect Across Vertical Axis does not account for Variable Stroke

    I was making a vector in Adobe Illustrator using Variable Stroke. I wanted to make a mirrored copy of my original left-facing drawing to have a right-facing character. But when I mirrored it, the Variable Stroke did not match the original.
    Attached is what I was working on, also labeling the three areas where the issue is most obvious. Note how the stroke thickness is not identical.

    1 vote

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    1 comment  ·  Effects, Appearance, Graphic Styles  ·  Flag idea as inappropriate…  ·  Admin →
  7. Appearance glitch,

    Using appearance, modified text (fill with outline in this case) get buggy when modified on top of a locked image.

    I have been able to re-create this issue on my end at least.

    1 vote

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    1 comment  ·  Effects, Appearance, Graphic Styles  ·  Flag idea as inappropriate…  ·  Admin →
  8. ADOBE ILLUSTRATOR (VERY SLOW) 1 -1.5 MB on FILE OPEN

    -Macintosh HD- 3.6 GHz Quad-Core Intel Core i3- MEMORY 8 GB 2667 MHz DDR4

    GRADIENT RENDERING AND ANY FORM OF EFFECTS ON A VERY BASIC TEMPLATE IS MASSIVELY SLOWING DOWN.... illustrator USING 100% of CPU POWER.
    .
    PROGRAM UNRESPONSIVE MUTLIPLE MULTIPLE TIMES FILE SIZE IS 1.5 MB on disk)

    1 vote

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Flag idea as inappropriate…  ·  Admin →
  9. ドロップシャドウ

    2021バージョンでもドロップシャドウの効果がグレースケール化するとベタに変換されてしまう。一括グレースケール化が必要な時 オブジェクトが変わってしまうので 困る.....

    1 vote

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Flag idea as inappropriate…  ·  Admin →
  10. Spot color gaussian blur does not print out when printing separations to film

    This must be a bug because it worked in previous versions. Spot color gaussian blur does not print out when doing separations.

    Illustrator 24.2.3
    OS version 10.15.5

    1 vote

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Flag idea as inappropriate…  ·  Admin →
  11. Minus Front Pathfinder

    I'm trying to block out this outlined text from this green rectangle, however, it is producing a very weird and seemingly glitchy result. Here are my steps:

    1) Select both shapes (The white shape appears to have a thicker selection outline? Not sure why that is..)

    2) Choose Pathfinder > Minus Front.

    3) The final result view cuts off the top of the 'M' and 'R', but the anchor points show a normal effect.

    Any thoughts?

    1 vote

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    1 comment  ·  Effects, Appearance, Graphic Styles  ·  Flag idea as inappropriate…  ·  Admin →
  12. 3D Extrude & Bevel Mapping Symbol

    When I try to map a vector artwork using the 3D Extrude & Bevel Options on the "Map Art" windows shows that the artwork is mapped correctly on the face of shape however the final result stays with the black color of the outline, this does not happen when I do a flat graphic like a JPEG or PNG.

    This issue has been happening with multiple versions of illustrator.

    1 vote

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Flag idea as inappropriate…  ·  Admin →
  13. Arc Warp Effect with Unexpected Results (Combined with Masks)

    When applying an arc effect shouldn't the mask dictate how the arc effect works and not the larger contents of the mask?

    The results I am getting now appear to be possibly impacted by the larger/complex contents of the mask.

    I have used a larger arc amount of 15% in the images below to exaggerate the difference I am seeing between the simplified design/mask and the second design with a larger pattern inside the mask.

    Is this working as intended or is this an issue?

    Computer Specs:
    macOS 10.15.4
    iMac (Retina 5K, 27-inch, Late 2015)
    Processor: 4GHz Quad-Core Intel Core…

    1 vote

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Flag idea as inappropriate…  ·  Admin →
  14. 3D Extrude and Bevel

    When I apply 3D Extrude and Bevel with cap set to 0 and surface set to no shading my image now has a background. Now I tried a few things to correct the image in 3D Extrude and bevel and the entire image is gone. The image frame is still there.

    This occurred after the latest update to Adobe Illustrator 2020 24.1.2

    1 vote

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Flag idea as inappropriate…  ·  Admin →
  15. Problem with Flatten Transparency

    Hello,
    I found a but in Illustrator CC 2019 and 2020 MacOS 10.14.6 and Windows 10 v1903. I will report this to Adobe.

    A. I create a glas effect on a non circle object with blending dark to light red and a black and white gradient mixed with ›screen‹ to it.
    B. I flatten the transparency with the highest or other option. Always is a clip group (1), that shound be automatical removed. For better seeing, I put it on top of the group ›after flatten tranparency‹.

    1 vote

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Flag idea as inappropriate…  ·  Admin →
  16. Effects are expanded after pasting to a new document

    The effects like drop shadows become images after pasting to a new document.

    1 vote

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Flag idea as inappropriate…  ·  Admin →
  17. Blurring is said to be possible but is not

    There is no tool for blurring detail despite the fact that three ways of doing this are on the menu.

    1 vote

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Flag idea as inappropriate…  ·  Admin →
  18. 3D Extrude & Bevel Not Recognizing holes

    Updated Ai CC today (6Mar'20) and getting some weird holes closing when trying to render. My frustration has led me to uncover that the holes (created using shape maker, but also tried pathfinder and used compound paths) only break once the outermost edges are altered. Find attached screen recording.
    Please fix!!!

    1 vote

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  19. Opacity issues with white

    Opacities are not working correctly. When I have a shape with with a normal opacity set to a level below 100 and above another shape that is white. The white appears as a color underneath and it should not. it should be invisible. Also multiply effect is producing incorrect color values. Please see attached image.

    1 vote

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  20. Blur effect not working in the second opened svg document

    When I open two or more svg files containing blur effect, Illustrator applies blur only in the first opened document.

    This bug has been detected on Windows 10 using Illustrator version 24.1.1.

    1 vote

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Flag idea as inappropriate…  ·  Admin →
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