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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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230 results found

  1. 1 vote

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  2. contagocce

    lo strumento contagocce non copia più lo stile di un tratto pennello, cioè non riesco a copiare un determinato stile da un tratto a l'altro è un bel problema, spero lo risolvano presto.

    1 vote

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  3. 3D revolve bug

    3D revolve not working correctly,
    feature produces a shrunken and repeated version of the sketch

    1 vote

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  4. Effects from the effects pannel not working or showing settings

    All the effects from this list are simply not working. It appears in the appearance pannel but not even the settings pannel pops up.

    1 vote

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  5. All elements disappearing the more I edit. They show in layers panel, but not on artboard or in exports.

    I'm working from (an up-to-date version of) an Illustrator file with five differently sized artboards. They all are using the same elements and symbols, just arranged different for different layouts. When I click on one of the artboards and select a group to scale down, the elements begin disappearing and have not reappeared.

    I exited the group and more elements in the artboard disappeared. Clicking out of the artboard group itself made the entire group disappear. When I click back into the artboard, selecting an element reveals the outlines and bounding boxes, but the artwork itself is not visible. Opacity…

    1 vote

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  6. Offset Path Effect unexpectedly losing details

    Issue with the Effect, Path > Offset Path... As a professional printer, we need to counter the spread of ink and recently had a job where the client pointed out that the dots of the letter 'i' were missing in their text... Normally I'd offset by -0.025mm as this is counters the ink, but due to the font style, I set at -0.01mm and expanded... In our investigations, we have found that -0.012mm would have been fine, but below starts producing very unexpected results... I did wonder if it was down to the complexity of all the text, but it…

    1 vote

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  7. 3D effect in Illustrator 2023 doesn’t work

    After updating to 2023, the 3D effect no longer works on macOS 12.6.1. This is also the case with Photoshop. I then get the message that an error has occurred.
    I don't have that problem on my laptop with the latest version of macOS.

    1 vote

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  8. Applying Inflate Clips the Ends of a Line

    I made a line with the line tool, made the stroke 3 points wide, and chose a color for the stroke. I also went into the stroke options and chose the rounded cap. Then I used the width tool to tweak the shape of the line to resemble the object I was drawing.

    When I go to Effect-->3D and Materials-->Inflate, it crops off both the top and bottom end of the line.

    I'm using Windows 11 and Adobe Illustrator 2022 v. 26.5.

    1 vote

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  9. Copy and Paste Appearance into Photoshop Not working

    Update: I just noticed that this problem only occurs when I've applied the appearance effect to the entire layer as opposed to each individual stroke.

    When I edit a brush stroke appearance on illustrator, that appearance doesn't carry over when pasting into Photoshop like it used to. I've tried turning on ACIB preserve appearance, but that doesn't work. The only workaround is if I expand the brush stroke (which is getting tiresome because I do this quite often).

    Another issue: When working on one layer with multiple brush strokes, I attempted to expand that one stroke, but every single stroke…

    1 vote

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  10. 1 vote

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  11. Drop Shadows in Illustrator 26.4.1 won't export to SVG properly – they become displaced

    I made an Illustrator 26.4.1 graphic that used the drop shadow effect.
    When I exported it to SVG, the shadows became displaced. They were all moved a bit to the top-left. I tried all kinds of alternate exporting and effects settings, always to the same effect.

    I knew for certain that I had already done this in a previous Illustrator version, so I downloaded Illustrator 25.0 and tried the exact same thing – worked perfectly!
    Some time between those versions, something must have gotten buggy.

    When I noticed this, I was on Win10 (Win11 now).

    1 vote

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  12. 3D Extrude doesn't treat a group as a group

    I’ve got a logo I need to extrude, but Illustrator appears to be treating each object within the logo as having a separate instance of the 3D Extrude effect applied. You can see an example in the attached video – I add the effect and the preview is exactly what I’d expect, but when AI renders the effect, each object loses the perspective it has in the preview.

    1 vote

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  13. Vertical Adjustment in Transform pallet is working in reverse.

    The vertical adjustment of Transform Effect in the Appearance pallet is giving incorrect values (positive value for negative effects and negative value for positive effects). Menu path = Appearance Pallet/FX/Distort and Transform/Transform. In the second screen shot, the COPY of the red circle should be ABOVE the original by 300 pts according to the value in the vertical adjustment.

    1 vote

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  14. Offset path preview not working

    Offset path not working 1 in 20 cases. When I type a word, expand it and then try to create an offset path, I cannot turn the preview of the offset path. When this happens and I confirm the offset path, I cannot ungroup the the original text and the offset path. When I try to ungroup it, the text becomes the original again. It is very frustrating. I've tried to turn of the GPU preview, I have turned off my mac several times and I have reinstalled the Illustrator itself. Nothing seems to work. I used the offset path…

    1 vote

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  15. Symbols don't display when mapped onto 3D artwork - Illustrator 26.2.1

    MacOS 11.6.5 iMac - non-retina NVIDIA GeForce GTX 775M 2 GB - 32GB RAM
    Illustrator 26.2.1
    Hello, I'm trying to map a symbol onto a 3D extruded object (See attached) using the new 3D interface. All I see are some black lines. No matter which symbol (even my own), what scale or rotation I use, the display of the mapped symbol does not change?

    1 vote

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  16. 3D Materials Broken shading on repeat shapes

    When using the new-ish 3D Materials fx on a group of shapes, some of which are aligned and repeating, the lighting and shading on one or more of the shapes breaks.

    There is a workaround of adjusting the position or corner radius of the shape(s) with the issue by an imperceptible amount. It took a lot of investigating to figure that out.

    1 vote

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  17. Rendering with Noise Reduction enabled causes Illustrator crash

    Happens every single time. Disabling noise reduction fixes it. I am using an external GPU.

    1 vote

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  18. Symmetry drawing issue with transform panel

    Illustrator CC 2020 (all releases) | Illustrator CC 2021 (all releases)
    Mac OS Catalina 10.15.7 and higher - Windows 10 (all version supported by Illustrator)

    Hello community,

    I’m writing to you to ask for your help or advice on a problem I’m facing in Illustrator.

    We use Illustrator a lot in the fashion industry to draw flat sketches, among other things.
    One of the drawing techniques we use is symmetry using an effect created in the Transformation panel (Effect/Distort and Transform/Transform).

    When this effect is applied to a group containing paths, it regularly happens that one of the symmetrical parts…

    1 vote

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  19. 3D effect cropping text when raytrace is on

    When I apply a 3D effect on a text, the effect crops the borders of the text. This happens when the raytrace render is on.

    1 vote

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  20. Bug eyedrop - contagocce

    the dropper sometimes does not detect the transparency of a layer.
    I have already checked in the dropper settings and the transparency is activated.
    after a short interval of time, on the same file, same levels, the dropper no longer detects the transparency but is limited to the appearance
    I report a bug to be fixed.

    1 vote

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