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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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241 results found

  1. Popups in the Appearance palette often lock up Illustrator.

    Lately whenever I summon a popup in the Appearance palette, I will often find that Illustrator locks up with a spinning rainbow pinwheel. I have waited a while for it to return and it never does; I now consider this a cue to restart Illustrator and hope I saved recently, or that I got lucky with the crash recovery.

    The two popups I get it with more often are the stroke/fill color, and the stroke. I've included screenshots of both to make it more obvious where to fool around. Next time this happens I'll come provide a file that does…

    1 vote

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  2. Illustrator 28.3 shuts down on my macbook pro macOS 14.4 when trying to use 3d

    I'm using a MacBook Pro with the M2 chip and just upgraded to Sonoma 14.4. I also updated Illustrator to 28.3. Up until then, I had no issues using 3D Effects. Now if I attempt to use 3D effects, Illustrator will shut down. A window pops up saying it shuts down for unknown reasons, and it gives me three choices: Restart, report, or ignore.

    1 vote

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  3. Preview of the 3D cube in the Effect 3D (classic) dialog is garbled or missing

    When opening effect the preview is garbled.
    Rotating 3D cube, it is flashing or disappearing.
    Changing angles via keyboard has same bug.
    AI beta 28.4.32

    1 vote

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  4. Bad rendering of glow effect

    OS: Microsoft Windows 10 Professional 10.0.19045 Build 19045
    Adobe Illustrator: 28.1 (64-bit)

    Steps to reproduce the bug:
    - Create a blank Illustrator document.
    - Create a new shape, such as a white circle with no stroke. The white circle on the white background is invisible.
    - Add an outer glow effect to the circle, e.g.: Color: black (#000000), Normal mode, 20% Opacity, 3px Blur.
    => The white circle on white background will be almost invisible, despite the black glow, which is very, very faint.

    • Export the artwork to PDF.
    • Open the PDF file in Acrobat : the white circle is…
    1 vote

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  5. Exporting layered PSDs = Error 2393

    Illustrator 27.8.1 64-bit
    OS: Windows 10

    Exporting AI to layered PSD fails, regardless of DPI or whether artboard exporting is enabled. Flattened PSD export still works. This process ultimately locks up and completely crashes Illustrator.

    Steps: File -> Export -> Export as...

    Attempting the process with a third party export script also locks up Illustrator.

    1 vote

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  6. Blend Modes are Broken in Illustrator 27.8.1 and also in After Effects 23.6.0

    Hello - I updated all my creative cloud stuff yesterday and blend modes don't work in Illustrator 27.8.1 and also in After Effects 23.6.0

    I opened after effects 22.6.5 and that works as it's supposed to.

    1 vote

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  7. Gaussian blur does not get rendered

    Two white stripes on the blue background have gaussian blur applied to them, but the effect is invisible (unless I reduce Document Raster Effects’ Resolution). The CS6 version is throwing you a warning it’s not enough RAM to apply the effect. The latest version just says nothing, it just calculates it, shows the progress bar, but doesn’t apply it (I checked this with the All the Warnings reset also).

    This same file has another problem, unfoldable layers — reported here: http://illustrator.uservoice.com/forums/601447/suggestions/46794262

    The test file is derived from the original provided by Glitschka Studios.

    1 vote

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  8. Appearance panels not consistent

    For some reason, the two ways to inspect the Appearance of the selection do not reflect the same information.

    In the small panel a triangle with an exclamation mark appeared to make note of the fact that two strokes are applied and I should check the Appearance panel.. Why not show the correct Appearance information in all Appearance panels?

    See screenshot.

    1 vote

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  9. compound paths and gradients

    So I made a pie chart, then applied 3D, expanded its appearance, and then made it a compound path to apply a gradient to it and it has been **** on earth to work with. It has funny artifacts that I can't even edit or look at. One of the elements fills the element with the gradient instead of just the outline. I managed to fix it by moving it around and playing with it but it will probably happen again.

    1 vote

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  10. Glitch in Convert to Shape > Rounded Rectangle effect

    When applying Convert to Shape > Rounded Rectangle effect to an object, and applying a corner radius larger than the shape can support, one side of the rounded rectangle is given an extra anchor point with adjustment handles that make an overlap visible. This only occurs on one side of the object.

    The desired result is that the corners meet at a single anchor point, as on the right hand side of the objects in the attached AI file.

    Illustrator v 27.5, Windows 11

    1 vote

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  11. Missing Pixels After Rendering 3d Objects

    Windows 11
    AI 2023 Version 27.4

    Whenever I render 3d objects in illustrator,
    missing pixels or weird scratches show up within
    the object. It doesn't matter if I change the
    lighting or material or size, the issues are still there.

    The scratches show up when I export the objects as well. My document raster effect settings are on 300 ppi.
    Also, changing from CPU/GPU view doesn't make
    a difference.

    This only started happening in the past few days.
    I've used this tool before on my computer W/o
    issues. My GPU is up to date. It’s equipped to handle everything. I’m…

    1 vote

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  12. When applying a smart filter, it doesn't show up under the layer in the layers panel.

    The smart filter in the layers panel is no where to be found...

    1 vote

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  13. 1 vote

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  14. contagocce

    lo strumento contagocce non copia più lo stile di un tratto pennello, cioè non riesco a copiare un determinato stile da un tratto a l'altro è un bel problema, spero lo risolvano presto.

    1 vote

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  15. 3D revolve bug

    3D revolve not working correctly,
    feature produces a shrunken and repeated version of the sketch

    1 vote

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  16. Effects from the effects pannel not working or showing settings

    All the effects from this list are simply not working. It appears in the appearance pannel but not even the settings pannel pops up.

    1 vote

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  17. All elements disappearing the more I edit. They show in layers panel, but not on artboard or in exports.

    I'm working from (an up-to-date version of) an Illustrator file with five differently sized artboards. They all are using the same elements and symbols, just arranged different for different layouts. When I click on one of the artboards and select a group to scale down, the elements begin disappearing and have not reappeared.

    I exited the group and more elements in the artboard disappeared. Clicking out of the artboard group itself made the entire group disappear. When I click back into the artboard, selecting an element reveals the outlines and bounding boxes, but the artwork itself is not visible. Opacity…

    1 vote

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  18. Offset Path Effect unexpectedly losing details

    Issue with the Effect, Path > Offset Path... As a professional printer, we need to counter the spread of ink and recently had a job where the client pointed out that the dots of the letter 'i' were missing in their text... Normally I'd offset by -0.025mm as this is counters the ink, but due to the font style, I set at -0.01mm and expanded... In our investigations, we have found that -0.012mm would have been fine, but below starts producing very unexpected results... I did wonder if it was down to the complexity of all the text, but it…

    1 vote

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  19. 3D effect in Illustrator 2023 doesn’t work

    After updating to 2023, the 3D effect no longer works on macOS 12.6.1. This is also the case with Photoshop. I then get the message that an error has occurred.
    I don't have that problem on my laptop with the latest version of macOS.

    1 vote

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  20. Applying Inflate Clips the Ends of a Line

    I made a line with the line tool, made the stroke 3 points wide, and chose a color for the stroke. I also went into the stroke options and chose the rounded cap. Then I used the width tool to tweak the shape of the line to resemble the object I was drawing.

    When I go to Effect-->3D and Materials-->Inflate, it crops off both the top and bottom end of the line.

    I'm using Windows 11 and Adobe Illustrator 2022 v. 26.5.

    1 vote

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