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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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665 results found

  1. Wrapping text causes font changes and misalignment of text lines

    When I wrap text around a picture, the font completely changes and the text lines become offset from the actual text, making it impossible to edit text.

    1 vote

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  2. warped text

    Trying to change font size after text has been Warped in Illustrator is not working correctly. It's just warping the text further, & not making it smaller.

    1 vote

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  3. Point type won't select with indents

    Point type can't be selected and moved at anchor point when left or right indents are applied.

    1 vote

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  4. when .75 size for letter selected it prints .50 instead how to correct?

    when .75 size for letter is selected it prints .50 instead how to correct? I am using illustrator cc 18

    1 vote

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  5. Since the recent update, some fonts randomly deactivate in both Illustrator and Indesign. Also when typing a font name in the search box of

    Since the recent update (Dec2017), some fonts randomly deactivate approx every half an hour, in both Illustrator and Indesign. Also when typing a font name in the search area of the type window, the letters jumble around making it impossible to search and jump directly to the font I want - it's incredibly frustrating and time wasting.
    Can you please tell me how to fix this bug

    1 vote

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  6. Font Suggestion and Cursor misbehaving

    I'm already feeling a lot of regret for updating to CC 2018!
    Now anytime I want to change a font, and I start typing in the name, no suggestions come up. Sometimes, the cursor jumps backwards and start inserting characters midway. I feel frustrated and fed up.

    1 vote

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    Hi Love,

    Looks like your setting is set to “Search First work only”. Click on the search icon and from the drop down select “Search Entire Font Name”

    Thanks
    Anish

  7. Type on path issue

    Illustrator 22.0.1 (64-bit)
    When I move the beginning or ending tabs of the path after placing the text such as to center the text on a oval, once I move one or the other of the starting or ending placings, the lines to move them disappear. I am attaching a before and after picture to show you

    1 vote

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  8. Kerning one pair effects the spacing of other random pairs.

    I'm having an issue when I go to kern a letter pair, the kerning effects the spacing between other pairs.

    I believe this similar bug was reported for CS5 but I am using CC 2018 22.0.1

    https://forums.adobe.com/message/4321697#4321697

    I have tried:

    • Clearing all Illustrator settings at startup.
    • Making sure text is not centered or justified
    • Using default font Myriad Pro with default settings.
    • Selecting all letters and zeroing out the kerning.
    • Turning off standard ligatures in Open Type

    Still this issue persists.

    Attached is an animated gif of the issue.

    1 vote

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  9. can´t use kerning between two characters

    Hi,

    I can´t use the "kerning between two letters" in the characters palette when working on my Imac with Cintiq plugged in. This part of the characters palette is set to "Auto". The pop up with "metrical" and "optical" is not showing up. I can kern between two characters manually but would like to set a whole word two optical. The bug disappears when I am plugging of my Cintiq and working with the mouse on my Imac. Horrible. Fix this.

    1 vote

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  10. Kerning Font Characters (Letters) Causes Curser to Jump Around

    While kerning letters in a statement, each time I press the up arrow to give more space or to press the down arrow to shrink space between letters, the curser jumps to the second line in some random spot. I have to move the curser back each time I press the up arrow and down arrow. This is defiantly a bug.

    1 vote

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  11. My text is being converted automatically to shapes

    I am working on a project (wordle project) and I have a layer where I put text; Every time I open the file after I had saved it, I find the new text converted to shapes :s. This is so frustrating.

    1 vote

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  12. Scaling type reverts to original size

    I'm trying to scale up live text and it keeps reverting to the original size. This happens both with and without the shift key.

    1 vote

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  13. Text and Objects Randomly Rotating

    When I move text or an object, I will always notice they get slightly rotated. It's hard for the eye to see it sometimes, but the guide lines will show that things get slightly rotated sometimes for no reason.

    1 vote

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  14. Font does not look good

    Your version of Adobe Illustrator: CC 22.0.0 (64-bit)

    The steps you were taking when you experienced the issues: anytime I use fonts

    Your expected result: I expected that fonts will preview correctly
    Your actual result: I've attached an image. First text is with a type, second is after I use create outlines.

    Thank you very much

    1 vote

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    Hi,
    I am closing the ticket due to lack of response.
    Please get in touch with us at any of the other support channels – helpx.adobe.com/support.html. Please give a reference to this post so that we can identify you.

    Thanks

  15. Variable font with Adobe World-Ready Composers

    Variable font dont work with Adobe World-Ready Composers. (Only regular adobe composers) so no variable font on rtl launguage (working perfect on browser)

    1 vote

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    I am happy to share that we have fixed this bug in our release – 23.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  16. Text is broken up when layered on top of any other object. Prints fine.

    Text is broken up when layered on top of any other object. Prints fine.

    1 vote

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    Please get in touch with us at sharewithai@adobe.com or any of the other support channels.
    Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

  17. Distorted Rotated text in an "Envelope"

    Rotating text that is within an "Envelope" shape distorts the text. It shouldn't.

    1 vote

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  18. Type and Text Sizing

    Illustrator CC 2017

    I was adding a Type/Text box into my design when Adobe Illustrator stopped working and not responding. Then when I was able to get it back up I could place a Type/Text box in my design but the box was filled with lines and lines of unwanted text. I got that fixed but now the text comes up at barely 1/16th of an inch and I am unable to change the font size. I have done everything that everyone has suggested and I have also uninstalled the program and re-installed it and the problem is still occurring.…

    1 vote

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  19. Changing font by typing first character isn't working illustrator cc

    Changing/selecting font by typing first character is not working
    or scrolling with arrow has no preview.
    illustrator cc

    1 vote

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  20. Text selection not showing highlighting after macOS High Sierra 10.13 download

    When selecting any text, the text is not highlighted, thus removing my ability to know what I have selected. I am running a mid 2010 MacBook Pro. All was working well until I updated to macOS High Sierra 10.13. I have done all work arounds with no success.

    1 vote

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    Please get in touch with us at any of the other support channels – helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Thanks
    Anish Kumar
    Illustrator team

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