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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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382 results found

  1. Document grid with dots fails to render clean pixels. GPU/CPU rendering differs.

    The dotted document grid renders differently between CPU and GPU modes. None of the alternatives renders perfect pixels in the selected grid color.

    CPU renders vertically lighter smeared dots.
    GPU renders horizontally smeared dots.

    See attached screenshots.

    This may relate to another bug report i've posted:
    https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/44269260-bug-view-grid-dots-1px-freezes-illustrator

    2 votes

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    6 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  2. Crazy rays produced when selecting a path with many anchor points

    When selecting a path with lots of anchor points (1000+) I've been getting crazy rays bursting from the path in all directions in a huge multitude of colors. It's been happening for about a 2 months now. Mainly happens when using group selection tool. All functionality and visibility of the art is lost when this happens and I need to deselect all art in order to carry on. I've attached some images of what the screen looks like when this happens.
    AI version 27.0.1
    Mac OS 13.0.1
    Mac 3.6 GHz 8-Core Intel Core i9
    128 GB 2667 MHz DDR4

    2 votes

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  3. Alt+Drag Duplicate is not working correctly

    When you use ALT and Drag to duplicate Objects, the duplicating is canceled if you release the ALT-key before you release the Mouse Button.

    Also, if you release the Alt, but don't move the mouse, the original one will be still visible, but it will disappear after you release the mouse button (or move the mouse). So, the Illustrator leads you to assume that the Object will be duplicated, but it actually wont. See the attached GIF.

    In every other App that has the same functionality that I have used the duplicating will continue even if I release the Alt…

    1 vote

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    3 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  4. The top of my screen is glitching out whenever I open Ai ver 27.1.1

    I have attached two images but the top of my screen moves around with these small dots and strange green glitches whenever i move the mouse or do anything. The whole software is being really buggy too.

    2 votes

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  5. Edges of a fill are rendered rough and innacurate

    Smaller circle is roughen, not smooth. This is really annoying since I'm working on a logo for a client and it has to be precise.
    This is really annoying. that wasn't the case last week... I updated to the latest version today.

    1 vote

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  6. Active GPU renders incorrect

    Though marked compatible, the AMD Radeon Vega II does not render Illustrator art work correctly. In this case a Compound Path (see what happens to the top of the letters B DIR), without GPU and with GPU.

    I am on MacOS Monery 12.6 / Ai 27.2

    1 vote

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  7. CPU and GPU preview aren't working correctly

    This is the difference I have while viewing through CPU or GPU. The correct en smooth view is CPU and the other GPU. I never had this problem before with illustrator until a month ago but then again only with DXF files. Now it also jumped into my regular files.. I can't visualy snap lines to each other because they appear to be off but when viewing with CPU they aren't. How can this problem still be there, I saw messages appearing from 2018 with the same reports... Also attached my mac's specs.
    Please let me know how to solve…

    1 vote

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    2 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  8. Swatch & Tool Names don't appear when I pause/hover the cursor over them.

    MacOs Monterey 12.0.1
    Adobe Illustrator 26.2.1

    When you hover over a swatch or tool & leave the cursor there for a second, the name of the swatch/tool always showed along with keyboard shortcuts for many of the tools.

    I was searching the Pantone colors & two colors came up. Rather than just one quick step, I had to do several.

    What should happen:
    I hover the cursor over the colors for a second to see which was which. Then I pick the one I was looking for.

    What happens now:
    I hover the cursor over the colors & nothing shows…

    3 votes

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    8 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  9. GPU preview crashes after a few minutes

    After a few minutes with an open file the screen flashes white and GPU preview support goes away. The GPU preview is greyed out. Interestingly I don't need to restart Illustrator, I just need to shut the file down an re-open it then GPU preview is back. The files affected have embedded images within them. I have an Nvidia 3080ti graphics card with an AMD 5950x running latest versions of illustrator (happens with the beta too though it did seem to last longer before the white flash) all drivers and os up to date.. Nothing to do with outline mode…

    1 vote

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  10. Grey rendering/latency issues MAC Ventura

    since updating my MAC to Ventura I have been experiencing what seems to be graphics issues on Illustrator.

    I am able to move the cursor over these grey areas which begins to erase them, however the next time I move positions more grey areas appear.

    1 vote

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  11. Sharp corners of a convex curve get displayed wrong

    I've noticed on this newer version of Illustrator that some corners are showing an odd line overlap. Noticeable when zoomed in. I've attached pictures.

    It is also applying this to shapes made in older versions.

    57 votes

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    49 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  12. Effekt Transformieren

    Ich erstelle gerade Seamless Pattern. Eigentlich sollte der Effekt eine Kachelung ohne Fugen erstellen. Tut er aber nicht. Es entsteht jedes mal eine Fuge zwischen den einzelnen Kacheln. Und diese Fuge sollte nicht da sein

    1 vote

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  13. Object with gradient glitches when applied opacity - multiply

    RGB mode preview glitches on object's multiply blend mode.

    Illustrator v26.5

    1 vote

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    2 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  14. Greyed out when view by GPU (Apple Silicon)

    On Mac with Apple Silicon, images greyed out when choosing View by GPU and the colours are not accurate, and only display correctly when viewed by CPU.

    2 votes

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  15. View Using GPU Gets Greyed Out Permanently with Outline Mode

    Hello, with fresh preferences, 'View using GPU' and scrubby zoom are enabled in Illustrator. if I turn on Outline Mode, Illustrator loses connection with my GPU. The 'View using GPU' option becomes greyed out and never restores. In order to get it back I have to delete my preferences. Here is my system info:

    Illustrator 25.1
    OS: Windows 10
    GPU: 2 x NVIDIA Titan Black
    RAM: 64 GB Memory
    GPU Driver: Driver 460.89
    Display: ASUS PQ321Q 4K

    100 votes

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    Under Review  ·  151 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  16. pattern swatches using raster artwork creating glitch

    I am using a mac studio, M1 Max chip, Ventura 13.1, and Illustrator 27.1.1. Issue occurs when using GPU view.

    I use pattern swatches extensively in my work to create a digital foil effect. My pattern swatches are made from raster images placed into Illustrator. I have been using this for years with no problem and am only experiencing this problem since upgrading my computer and my software.

    When I move artwork that uses the pattern swatches, splotches of my pattern appear in my document, sometimes even on my artboard covering my artwork.

    This directly interferes with my workflow.

    1 vote

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  17. GPU acceleration issue

    Adobe Illustrator have problem with GPU acceleration.

    Some of part of screen disapeared when move object.

    BUG tested on graphics card:

    GTX 1660
    RTX 3060 TI
    RTX 3080 TI
    Laptop Dell Latitude 5420 with Intel Iris Xe Graphics.

    Problem occurs on 2 situations:

    When trim view is enabled,
    When project have many object.
    Watch the attached movie.

    I think this is global problem which which affects all users.
    Tested on different AI versions.
    I think this bug occurs many, many time earlier.

    5 votes

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    4 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  18. Artwork out of place in preview mode, but in outline mode is where it should be.

    Title describes whole problem. Need this fixed ASAP please.

    1 vote

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    2 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  19. Coordinates not showing in Overprint Preview

    On Intel Macs running Monterey (Issue does not appear to happen on Apple Silicon Macs), with the GPU Performance turned off the coordinates do not show when dragging an anchor point. If GPU Performance is turned on it does work but only in Outline View.

    Steps to Reproduce
    1. Create blank file, have GPU Performance turned off
    2. Drag to create a new square object
    3. Turn GPU Performance on and change to Outline View
    4. Drag to create a new square object (Coordinates now show in Outline View)
    5. Change to Overprint Preview
    6. Drag to create a new…

    2 votes

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  20. Jagged artefacts on edges of objects with gradient fills or transparency

    Revisiting a Logo Artwork that I did last year (created using V.24x), the artwork has now changed ... there are jagged lines around the edges of shapes that were filled with transparency gradients. (see pic 1) This is not due to any extra nodes; the underlying geometry is the same (see pic 2).
    If I use 'Flatten Transparency' it solves the jagged lines, but adds extra 'blocks' in the corners (see pic 3). This is not something that used to happen.
    This is not multiple objects stacked, so can't Ungroup and it isn't a compound path so I can't Release.

    …

    41 votes

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    32 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 26.3.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

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