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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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334 results found

  1. Animated zoom stops working after using Outline preview

    The animated zoom stops working after I use preview. I've checked in the preferences, and it's still enabled. The only way to fix this that I have found is to restart the program.

    16 votes

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  2. Ai 26.4.1 no longer recognizes my Nvidia GPU Quadro P2000, no acceleration

    After 26.4.1 update AI says Compatible GPU not available. This has been working for 4-5 years. WTF!

    1 vote

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  3. My GPU (AMD Radeon RX 6600M) is not recognized by the latest version of Illustrator, although it is detected and utilized by Photoshop...

    My GPU (AMD Radeon RX 6600M) is not recognized by the latest version of Illustrator (26.0.3), although it is detected and utilized by Photoshop...
    Anyone knows where the problem may come from and how to solve the issue?
    Cheers

    3 votes

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  4. BUG GPU preview clips top of outlined text

    In the current version if Illustrator, 26 we have noticed a bug in GPU preview.
    Tops of letters, or shapes appear to be clipped at an angle. This is not present in a PDF created from the same file and goes away when switching to CPU preview. Can be recreated with any file and also on Mac running current Illustrator version as well.
    Illustrator 26.3.1
    Windows 10
    Intel HD Graphics 530

    1 vote

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  5. Images in clipping masks glitching and overlaying artwork when in GPU

    This is similar to previous posts but not sure if the same.. apologies if repeating. In the latest version of illustrator, images within clipping masks are glitching out and making the file impossible to work with. These glitched versions of the masked image change constantly when zooming in or out, but do not disappear as they used to when illustrator bugged out previously. see attached screenshot. The orange metal flake texture should only exist within the frame of the bicycle. The lighter orange glitchy shapes do not exist.

    iMac Pro - Big Sur 11.61
    Illustrator v26.0.1

    7 votes

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  6. Apparition de ligne blanche lors du déplacement

    Système exploitation windows 11
    Je déplace mes plans de travail ou j'en copie un avec la touche alt.
    Plusieurs plans de travail en même temps.
    Résultats attendu l'écran ne fait pas apparaitre des lignes blanches.

    1 vote

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  7. フォント「Bodoni 72 Bold」の小文字pについて

    フォント「Bodoni 72 Bold」で小文字pを打つとマルの下辺りに突起物ができる。上にも小さく。パスは正常なのでバグかと。
    バージョンは26.3.1

    1 vote

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  8. Screen bug, pixels

    I create a new file and the screen starts to pixelize, If I move the mouse the pixels move too and they don't disappear

    2 votes

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  9. Part of an object's position is shifted with no distortion effects. Moving/undoing move resets position correctly

    This was a devastating glitch for us. I've seen this happen before sporadically but I have no idea what causes it or how to catch it. If anyone else has seen this and/or knows a solution to catch issues like this, please let me know. There were no effects or special attributes applied to the artwork in the appearance panel

    Illustrator 26.0.2
    macOS Big Sur

    3 votes

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  10. bounding box off centered or not aligned to object correctly

    The bounding box is off centered on my objects. I have all of the "Snap to.." options off, Preview bounds is off and I do not have any of the "align to pixel grid" options on. I created a new file and did a random rectangle and it is still off, but not as severe on the file that I am working on. I did try the "Reset bounding box" option and nothing changed. The screenshots are all objects without a stroke. I am on a Mac. I don't see this problem on the PC.

    1 vote

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  11. Stroke Scaling moves visible stroke away from actual path

    When I try to scale up the stroke weight on a path, the visual of the stroke moves away from the actual path proportionate to the amount scaled up. I have no idea what is going on. This happens mainly with custom brushes but I have not been able to predict when or how severely this is going to happen. Yes I'm using the latest illustrator update.

    1 vote

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  12. Secondary Jagged Stroke

    Mac OS Monterey 12.0.1
    Illustrator 26.0.1

    I have been drawing lines with the line tool and expanding and bending them using the Anchor Point Tool. Sometimes Illustrator creates a secondary line alongside my smooth one that is jagged. It is still visible if I zoom in or out but I don't think it's really there (as a vector path). It is visible in the middle of my screenshot.

    3 votes

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  13. Text updates only appear after moving the text box

    Editing text in a text box still shows the old text/does not show the update. Only after moving the text object does it update. New text shows on hover/while editing, but it is overlaid onto the old text. Seems like the graphics aren't refreshing as they should.

    1 vote

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  14. ERROR with drop shadow when blend

    the object disappears in pieces

    2 votes

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  15. 1 vote

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  16. Display bug

    Major bug.
    File is not displayed properly.
    Only areas under the mouse show up.
    Please help.

    3 votes

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  17. Glitchy M1 Version. Moving Object Distorts Object Beyond Recognition

    The simple act of moving a group object is not working in the Apple Silicon version. Just clicking on it distorts it beyond usuable recognition. Video if action attached.

    1 vote

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  18. Visual breakdown bug when zoomed in < 30000%

    In keyline and normal view, when zooming in very close, the image breaks down. This didn't happen in previous versions. The first attached image shows the image correctly, with zoom at 12750%. The second attachment shows the image 'broken down' when zoomed in further. The multitude of diagonal lines shouldn't be there (these increase when panning) and the selected line (that I'm trying to work on) should be a complete line, not an endpoint. This bug makes detailed work very difficult.
    PC Windows 10 Home 64-bit v.21H2
    Illustrator 26.0.3 (64bit)

    3 votes

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  19. Magnifying screen redrawing flaws

    In Illustrator 2022, when I zoom in, the screen turns black and my artwork only redraws the portions where I hover the mouse, as if the display was defective.

    3 votes

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  20. CPU Preview defaults even for basic usage (Macbook Pro 2019)

    CPU Preview is forced even with basic files with horrible performance. Can not choose GPU Preview after a few moment.

    Adobe Illustrator 26.0.3
    macOS 12.2.1
    MacBook Pro 2019
    2.4 GHz i9 | 32GB RAM | Radeon Pro 5500M 8GB

    2 votes

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