Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
382 results found
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Animated zoom and smart guide STUCK!!
Smart guide didn't work, then i try to press Ctrll+U. The screen splash and animated zoom is disabled.
2 votes -
GPU Preview displaying hidden shapes
In GPU Preview, turning off the visibility of a shape in the layers panel doesn't always hide the shape - it still remains on screen.
If I switch to Outline view the shape is hidden correctly.
If I switch back to GPU Preview the shape is still being displayed.
I have to reboot Illustrator to get GPU Preview to work correctly again.
And then it goes wrong again very soon afterwards.This has now happened several times.
I've also had shape fills showing as incorrect colors in GPU Preview, eg. a square with a white fill, suddenly started displaying as…3 votes -
Unwanted lines appearing when zooming
When zooming in on a vector line feature, unwanted lines keep showing up as I zoom in. Once I zoom out to a certain extent they disappear.
5 votes -
Strokes rendering with varying thicknesses
When drawing strokes, often the curves and lines have varying thicknesses. This is not the normal issue that arises from normal pixelation from physical limitations of a monitor.
The attachments show a zoomed in and out of the areas.
OS: Windows 10 Pro 64 bit
Built-In Memory: 32668 MB
Adobe Illustrator 23.02 votes -
Edges are not aligned precisely to fills and strokes
After last update, the edges of selected objects seems shifted compared to shape outline about 1 pixel, while anchor point is centered.
When zoomed it's not well visible, but with small objects it's very annoying.6 votes -
GPU bold fat offset artwork
I have no idea how to properly name that bug, but here're images.
This bug, once happened in document, stays at various zoom levels, after switching mode to CPU and back several times, stays after document closed/opened. Even after relaunching AI (he threw an error message also), bug stays!11 votesNo longer happens in latest releases
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Blend modes under transparency is not working
Blend modes under transparency is not working.
I can't change it from normal.I work on my
iMac (Retina 5K, 27-inch, Late 2015)
Processor: 4 GHz Intel Core i7
Memory: 32 GB 1867 MHz DDR3
Graphics: AMD Radeon R9 M395X 4096 MB
and a wacom Cintiq 22HD that i do all my drawing on5 votes -
Transparency Abnormal with GPU
This is mine, latest version 22.0.0 after clean install Windows 10 Pro. Everything seem fine... but After I change transparency normal to other blending mode it's Black
AMD RX7 - 370 / 2GB
and other in Capture VDO11 votesThis issue is fixed by AMD with driver 17.2.1
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iMac 5k 2017 w/ Radeon Pro 580 - Illustrator very slow on GPU preview
Illustrator version 22.01
macOS 10.12.6
iMac 5k 2017 w/ i5 3,8Ghz - 16Gb RAM - 2TB Fusion - Radeon Pro 580
All the file (also a very little file) is slow on movement, on move object and run with shot and NOT fluid. Slow on select object or shape or everything on file.
The same file opened on a "slow and old" MacMini with the same configuration and the same macOS is not slow and the movement is very fluid.
Switching to CPU cause the same things, everything is very slow. Also switching to Print Preview is slow.Thanks for…
17 votesI am closing the ticket due to lack of response.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator -
Hide text highlighting on "Hide Edges" (CMD+H)
This was never fixed in CC 2015 - 2017 and the same **** bug is in CC2018.
In ALL previous versions of AI prior to CC2015 (or at least as far back as CS5 when I got Illy), if you selected text with the Text Tool which made the text highlighted, if you then performed the Hide Edges command, the highlight would NOT show... that way you could change the color, Tracking, font size etc of ONLY the SELECTED characters without affecting the others.
The "big deal" here is when you are trying to see the color change take effect…
10 votesHi,
Thanks for reporting this bug Illustrator Team really appreciate this.
We are able to reproduce this issue in house and we are investigating it . -
Outline mode does not work
I have Illustrator CC, I have tried the work around of Ctrl+E then Ctrl+Y.
Outline mode displays the lines but freeze and won’t allow the color to leave the image or the lines to be manipulated. I’m so fed up how could I possibly use this program professionally, i have looked up the work around and tried Ctrl+E followed by Ctrl+Y and have tried to access through view mode, still no joy. I have shut down and reopened files 8 times and started again three times on new art board. This problem has gone on for two days. I had…2 votes -
GPU preview = poor quality in 22.1
Image quality is poor with GPU performance activated in 22.1: lines appear too thick, anchor points are left on screen when they should have cleared, random artifacts appear on screen for no apparent reason. Solution is either deactivated GPU performance (not acceptable) or toggling to CPU preview on every document every single time the document is opened (also not acceptable). Please work on a fix for this before releasing 22.1 to the public.
5 votes -
3D Extrude + Bevel = FAIL
3D extruded rendering is an absolute fail on Adobe CC 22.0.1
It's 2017 (nearly 2018) and still, Adobe can't get Illustrator to render text in 3D without undesirable results / unwanted artifacts... c'mon guys!
Let's "FUSE" the engine to make 3D type in illustrator more powerful and display more accurately without errors.
Thanks!
8 votesI am closing the ticket due to lack of response.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here. -
Shape tools lagging and leaving mark when resizing
I just started using Illustrator CC 2018 on Windows 7. I began using some of the shape tools and started to experience an issue. Each time I go to resize a shape or move it, the shape leaves an impression of its previous size or location. I tried to uninstall Illustrator and then reinstall, yet the problem persists. If I minimize or maximize the art board the lines go away. I have also found that the smart guides don't work when re positioning the shapes.
2 votesRequest to Contact Support ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks & Regards,
Raghuveer Singh -
Scroll zoom not working
When I zoom in using alt + scroll down, the canvas jitters; it zooms out then in.
5 votesPlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Rendering Issue When Not Using Application Frame
When the Application Frame is turned off and a file is opened it does not render correctly. Instead broken sections of the screen appear. It's different each time. In order for the file to render the Application Frame must be turned on. It can then be turned back off if the user prefers not to work in the Application Frame. I have attached a screen grab of one of the files opened with the Application Frame turned off.
2 votes -
Strokes become sporadic and missing in some places
Strokes become sporadic and missing in some places. I don't know what the issue is. My strokes were perfect yesterday and now I update my Mac and the strokes are now sporadic, jagged and missing in places. See screenshot.
5 votesHi,
We apologize for having such an irritating issue with your workflow.
The issue is still not reproducible in-house. We need your help to reproduce the issue.
Please provide your system details and the objects with which you are working.
If issue is happening in any specific file and you can provide the file to us at ShareWithAI@adobe.com, also please do mention this User Voice thread link in the mail. -
Stroke circles are distransformed (Graphics Glitch)
Some sizes of stroke circles are drawn perfect, some has distractions in four "edges" - how to solve this?
Files atached.
When I extract them as fill strokes, they are going normal, but I need to work with strokes.
Very gratefull for help!
2 votes -
Flickering cursor & preview bugs in bitmap
Adobe Illustrator CC 2018 (22.0.1)
Mac OS Sierra 10.12.6The cursor constantly flickers about a month ago when I was still using AI CC 2017 version. After I updated the CC to the latest version yesterday, the problem still occurred.
Besides, when I import a bitmap/ tiff file to AI, the whole image cannot be viewed. Some parts are hidden. It has the same issue when i export the AI file to jpg.
6 votes -
Scrubby Zoom - GPU View greyed out
I'm unable to toggle GPU Preview.
This is a new concern since I was able to toggle it on/off a few weeks ago.
5 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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