Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
395 results found
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1 vote
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Path guides center edges disappear when dragging a guide from the ruler
Path guides center edges disappear when dragging a guide from the ruler in CC, in previous versions you could quickly line up a guide to the center of a box now you have to zoom out to see the center. Another feature that worked great in previous versions now lost.
1 voteGuides no longer disappear when dragged on canvas or from rulers. However they still do if you move guides together with non-guides objects. Happens in GPU Preview mode only.
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Trim View (2019) is rendering properly in GPU view when adding from libraries
Details of your operating system and version of Adobe Illustrator: Windows 10 Insider Build 18312. Illustrator 23.0.1
The steps you were taking when you experienced the issues: When working in Trim View in GPU view, when I add assets from the Libraries panel and move them onto the artboard, my background raster image gets black blocks/rendering issue. If I zoom in and out it goes away until I move the top object again. If I switch to CPU view the issue goes away.[Optional] Upload your Illustrator file or a video
What can we fix in Illustrator? Vote for or…1 vote -
checkered boxes block my screen
Everytime I make a stroke these checkered patterns block my screen
2 votes -
Artefacts when alt copying and scaling
It looks like pieces of code adding to my canvas when I alt-drag or alt-scale an object. It was in the previous version and still here in CC2019. (Mojave 10.14)
2 votes -
1 vote
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Vectors rendered too thick on screen
Since the update to 22.1, all vector lines are being rendered too thickly on screen. Compare any lines drawn in AI with how they appear when printed out - they are inaccurately rendered on screen. Illustrator is a vector application, it cannot be displaying vectors with such poor quality on screen.
5 votes -
1 vote
Please upgrade to the latest AI version 23.0 to resolve this issue. Version 22 is not supported on 10.14
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When 'View using GPU' is enabled the colors end up being drastically different
See attached files.
On Mac OS 10.14.1 and illustrator version 23.0.1
I tried resetting my preferences as well.
1 vote -
GPU Preview displaying hidden shapes
In GPU Preview, turning off the visibility of a shape in the layers panel doesn't always hide the shape - it still remains on screen.
If I switch to Outline view the shape is hidden correctly.
If I switch back to GPU Preview the shape is still being displayed.
I have to reboot Illustrator to get GPU Preview to work correctly again.
And then it goes wrong again very soon afterwards.This has now happened several times.
I've also had shape fills showing as incorrect colors in GPU Preview, eg. a square with a white fill, suddenly started displaying as…3 votes -
Illustrator Active Window lags when plugged into an external monitor
I am having an issue where when both a Surface Book 2 or a Macbook Pro 2018 is plugged into an external monitor ONLY the active window pane will lag when my curser enters that section of the screen both on the laptop and the external monitor. Doesnt happen when the computer is on its own but ONLY when second mointor is connected. Need this issue resolved and have done a full restart and reinstal of Ai along with tested this with 2 computers and multiple mice.
1 votePlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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gpu view shows nonexistent shapes
when i view using GPU it shows nonexistent triangular shapes which i can't even select
1 vote -
Uninstalling Duet Display fixes Premiere and Illustrator crash on file open and file create
I spent an hour trying to get Adobe Illustrator and Adobe Premiere to simply open a file or create a new file. They would both crash immediately with the dialogue box that sends a crash report.
I uninstalled without saving settings and reinstalled both. I also ran the Adobe CC Cleaner tool These made no difference.
Finally, on a hunch I uninstalled Duet Display, a program that allows you to use an iOS device as a second monitor. This fixed the issue.
6 votes -
Animated zoom and smart guide STUCK!!
Smart guide didn't work, then i try to press Ctrll+U. The screen splash and animated zoom is disabled.
2 votes -
Unwanted lines appearing when zooming
When zooming in on a vector line feature, unwanted lines keep showing up as I zoom in. Once I zoom out to a certain extent they disappear.
5 votes -
Strokes rendering with varying thicknesses
When drawing strokes, often the curves and lines have varying thicknesses. This is not the normal issue that arises from normal pixelation from physical limitations of a monitor.
The attachments show a zoomed in and out of the areas.
OS: Windows 10 Pro 64 bit
Built-In Memory: 32668 MB
Adobe Illustrator 23.02 votes -
Edges are not aligned precisely to fills and strokes
After last update, the edges of selected objects seems shifted compared to shape outline about 1 pixel, while anchor point is centered.
When zoomed it's not well visible, but with small objects it's very annoying.6 votes -
GPU bold fat offset artwork
I have no idea how to properly name that bug, but here're images.
This bug, once happened in document, stays at various zoom levels, after switching mode to CPU and back several times, stays after document closed/opened. Even after relaunching AI (he threw an error message also), bug stays!11 votesNo longer happens in latest releases
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Blend modes under transparency is not working
Blend modes under transparency is not working.
I can't change it from normal.I work on my
iMac (Retina 5K, 27-inch, Late 2015)
Processor: 4 GHz Intel Core i7
Memory: 32 GB 1867 MHz DDR3
Graphics: AMD Radeon R9 M395X 4096 MB
and a wacom Cintiq 22HD that i do all my drawing on5 votes -
Transparency Abnormal with GPU
This is mine, latest version 22.0.0 after clean install Windows 10 Pro. Everything seem fine... but After I change transparency normal to other blending mode it's Black
AMD RX7 - 370 / 2GB
and other in Capture VDO11 votesThis issue is fixed by AMD with driver 17.2.1
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