Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
322 results found
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Cannot Successfully Get Into Project
AI opens normally but when I start a new file things go awry. The home screen image remains "ghosted" over the blank project. Any side panel I open and close will then appear as if it is both open and closed at the same time. If I toggle the visability of the layer then it sort of clears the project screen to an almost normal looking project start (as in it clears the ghosted panels and home screen) but I cannot draw or do anything on the project. I am not experiencing any performance issues as far as lag or…
3 votes -
透明部分を含むグレースケールモードのPSDファイルを配置するとGPUプレビューできない。
オペレーティングシステム macOS 10.15.6（imac20,1 32GBmem/1TBSSD/AMD Radeon Pro 5300_4GB）
Illustrator CC ver.25.2.3問題が発生したときに実行していた手順
1. CMYKドキュメントをGPU表示で編集中に透明部分を含むグレースケールモードのPSDファイルを配置する。
2. GPUプレビューからCPUプレビューに切り替わり、以降、Illustratorを再起動するまでそのドキュメントでは先程の配置画像を除去してもGPUプレビュー表示に戻せない。想定していた結果
GPU表示が正しく機能する。実際の結果
CPU表示に強制的に切り替わってしまい、GPUプレビュー表示に出来ない。RGBモードのドキュメントではこの症状は発生しません。透明部分を含む画像形式であっても他の形式ではこの問題は発生しません。また、Windowsでは起きないとの報告を受けています。
以下のコミュニティスレッドをご参照下さい。
https://community.adobe.com/t5/illustratorフォーラム/gpuで表示-が使えなくなる/m-p/12040056#M2509840 votesI am happy to share that we have fixed this bug in our latest release – 26.3.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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GPU visual bugs on Mac
• Vector outlines never line up with the actual shapes when zoomed in
• In outline mode, zooming in causing the outlines to flicker and disappear
• Infrequent jagged vector bugiMac Pro 2017
macOS Monterey 12.4
3.2 GHz 8-Core Intel Xeon W
32 GB ram
Radeon Pro Vega 56 8GB2 votes -
Illustrator 2022 GPU Preview freezes on file load/zoom/switch with RTX 2060 and RTX 3060
Illustrator 2022 (26.2.1) freezes for up to 5 minutes when GPU Preview is enabled on file load, zoom, switch. The CPU usage rises to 99% during the freeze and a system level interruption is observed at the end of the freeze that lasts up to 10 seconds. A memory leak takes place after every freeze even after all files are closed. Only closing Illustrator entirely releases de the abnormally allocated memory. CPU Preview is not affected by this.
The tested systems are:
Setup 1:
Windows 11 64-bit, 21H2, 22000.652
Intel Core i7-9700F
32 GB RAM - DDR4-2666 - Dual Channel…2 votes -
Pink screen and residual image artifacts
The pink screen flash is back for me in 26.03 when opening files, but now I have the added bonus of image shrapnel being left everywhere (image attached).
Mac mini M1. Happens with both MacOS 12.1 and 12.2 beta (release candidate).
3 votes -
Enlarging makes preview disappear
When I zoom in extremely large, the image disappears. This happens with CPU activated and not activated.
2 votes -
The artboard names and numbers dissapeared in 25.4.1
I can still see the grey box in the top left corner of the artboards, but the names and numbers are gone. It started when I updated Illustrator to 25.3.1. I thought the issue would be solved in this new update but it is still there
12 votes -
GPUパフォーマンス使用時のガイド・グリッドのバグ
GPUパフォーマンスのチェックを入れた状態でガイドやグリッドのスタイルを点線にすると動作が急激に重くなる
6 votes -
Animated zoom stops working after using Outline preview
The animated zoom stops working after I use preview. I've checked in the preferences, and it's still enabled. The only way to fix this that I have found is to restart the program.
16 votesCompleted (Comments Open) ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Happy to hear that the issue is no longer happening.
You can update to the latest release using the Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Regards,
Aishwarya G Gadodia
Illustrator Team
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Ai 26.4.1 no longer recognizes my Nvidia GPU Quadro P2000, no acceleration
After 26.4.1 update AI says Compatible GPU not available. This has been working for 4-5 years. WTF!
1 vote -
My GPU (AMD Radeon RX 6600M) is not recognized by the latest version of Illustrator, although it is detected and utilized by Photoshop...
My GPU (AMD Radeon RX 6600M) is not recognized by the latest version of Illustrator (26.0.3), although it is detected and utilized by Photoshop...
Anyone knows where the problem may come from and how to solve the issue?
Cheers3 votes -
BUG GPU preview clips top of outlined text
In the current version if Illustrator, 26 we have noticed a bug in GPU preview.
Tops of letters, or shapes appear to be clipped at an angle. This is not present in a PDF created from the same file and goes away when switching to CPU preview. Can be recreated with any file and also on Mac running current Illustrator version as well.
Illustrator 26.3.1
Windows 10
Intel HD Graphics 5301 vote -
Images in clipping masks glitching and overlaying artwork when in GPU
This is similar to previous posts but not sure if the same.. apologies if repeating. In the latest version of illustrator, images within clipping masks are glitching out and making the file impossible to work with. These glitched versions of the masked image change constantly when zooming in or out, but do not disappear as they used to when illustrator bugged out previously. see attached screenshot. The orange metal flake texture should only exist within the frame of the bicycle. The lighter orange glitchy shapes do not exist.
iMac Pro - Big Sur 11.61
Illustrator v26.0.17 votes -
Apparition de ligne blanche lors du déplacement
Système exploitation windows 11
Je déplace mes plans de travail ou j'en copie un avec la touche alt.
Plusieurs plans de travail en même temps.
Résultats attendu l'écran ne fait pas apparaitre des lignes blanches.1 vote -
フォント「Bodoni 72 Bold」の小文字pについて
フォント「Bodoni 72 Bold」で小文字pを打つとマルの下辺りに突起物ができる。上にも小さく。パスは正常なのでバグかと。
バージョンは26.3.11 vote -
Screen bug, pixels
I create a new file and the screen starts to pixelize, If I move the mouse the pixels move too and they don't disappear
2 votes -
Part of an object's position is shifted with no distortion effects. Moving/undoing move resets position correctly
This was a devastating glitch for us. I've seen this happen before sporadically but I have no idea what causes it or how to catch it. If anyone else has seen this and/or knows a solution to catch issues like this, please let me know. There were no effects or special attributes applied to the artwork in the appearance panel
Illustrator 26.0.2
macOS Big Sur3 votes -
bounding box off centered or not aligned to object correctly
The bounding box is off centered on my objects. I have all of the "Snap to.." options off, Preview bounds is off and I do not have any of the "align to pixel grid" options on. I created a new file and did a random rectangle and it is still off, but not as severe on the file that I am working on. I did try the "Reset bounding box" option and nothing changed. The screenshots are all objects without a stroke. I am on a Mac. I don't see this problem on the PC.
1 vote -
Stroke Scaling moves visible stroke away from actual path
When I try to scale up the stroke weight on a path, the visual of the stroke moves away from the actual path proportionate to the amount scaled up. I have no idea what is going on. This happens mainly with custom brushes but I have not been able to predict when or how severely this is going to happen. Yes I'm using the latest illustrator update.
1 vote -
Secondary Jagged Stroke
Mac OS Monterey 12.0.1
Illustrator 26.0.1I have been drawing lines with the line tool and expanding and bending them using the Anchor Point Tool. Sometimes Illustrator creates a secondary line alongside my smooth one that is jagged. It is still visible if I zoom in or out but I don't think it's really there (as a vector path). It is visible in the middle of my screenshot.
3 votes
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