393 results found

1. rulers display bug

   I can't exactly say, which update introduced that bug, but Illustrator 2022 did not have it: sometimes (often when multiple documents are opened) the rulers go wild. When scrolling through the document, multiple copies of the rulers cover the whole screen and hide the artwork. We have this issue on both of our machines (iMac an Mac mini running on Ventura)

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   5 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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2. Previewing Mid-High Complexity files incredible Sluggish - Losing time and money

   So this has become tottally unnaceptable adobe.
   For the price we pay monthly, it's unnaceptable that the engine used for rendering is so primitive in comparison with one used on other (more cheaper) software such as Affinity Designer.

   This should be one of the features you should be focusing more.

   In this thread i mentioned that since some versions of ILLUSTRATOR, the same designs i had years ago, started working more and more sluggish when previewing. And no matter the HW upgrades, it's the same. (i prefer how i worked on these 3-4 years ago)
   https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/45650629-illustrator-crash-and-spikes-gpu-3080ti-requesti

   The most intriguing stuff:
   1. Clipping, panning, zooming, unearthly slow on files with complexity more than medium.
   2. On GPU Preview - Illustrator is not using all the system resources in a balanced way (Nor CPU nor GPU) > It's only flooding the RAM (i've got 64) and when stuffing an artwork under multiple clipping paths, the RAM exponetially get's occupied, even though i CTRL+C just once. > The only solution to step back the RAM occupation is (funny) switching to CPU Preview
   3. RAM Overkill (as stated above) > ending abruptly with Illustrator Crash.

   The PC build is more than decent (12900K, 64 DDR4 of Ram G.Skill, 3080Ti, 980 SSD's)

   Problem is present most of the time but it is exponential with the complexity and size of the file.
   On the complex file i show in the videos, you can see how sluggish illustrator is, and how much latency it has, versus Affinity Designer 2 which has some sort of different interpretation when zooming and panning.
   This is a 600 Mb file with indeed a lot of data inside.

   So this has become tottally unnaceptable adobe.
   For the price we pay monthly, it's unnaceptable that the engine used for rendering is so primitive in comparison with one used on other (more cheaper) software such as Affinity Designer.

   This should be one of the features you should be focusing more.

   In this thread i mentioned that since some versions of ILLUSTRATOR, the same designs i had years ago, started working more and more sluggish when previewing. And no matter the HW upgrades, it's the same. (i prefer how i worked on these 3-4 years ago)
   https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/45650629-illustrator-crash-and-spikes-gpu-3080ti-requesti

   The most intriguing stuff:… more

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3. GPU performance issues on Mac mini with second display attached

   I am having problems with GPU performance on my Mac mini (Apple M2, 16GB) with two displays attached.

   For example, when I move an object by using the arrow keys in quick succession, the artwork often does not refresh correctly. If I wait a while (sometimes about half a second) or press any key (e.g. the space bar), the artwork will update.

   Disconnecting the second display, resolves the problem. Also using the CPU to preview solves it.

   After further investigation, I found that it was not just the second monitor that was causing the Illustrator preview to stutter: I am using the same space for both monitors (see “Displays have separate Spaces” https://support.apple.com/en-us/guide/mac-help/mh14112/mac) – if I change this in the system preferences to use different spaces, the problem disappears.

   I am having problems with GPU performance on my Mac mini (Apple M2, 16GB) with two displays attached.

   For example, when I move an object by using the arrow keys in quick succession, the artwork often does not refresh correctly. If I wait a while (sometimes about half a second) or press any key (e.g. the space bar), the artwork will update.

   Disconnecting the second display, resolves the problem. Also using the CPU to preview solves it.

   After further investigation, I found that it was not just the second monitor that was causing the Illustrator preview to stutter: I am… more

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4. Highlighting text leads to disappearing artboards

   This tends to only happen when I have minimized the screen to be half of my desktop size. Whenever I highlight text in Illustrator the artboard disappears and it only comes back when I've selected the selection tool and click in the work space.

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5. GPU not working, animated zoom not working
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6. Illustrator Crashes When Trying To View Using CPU or Pixel Preview (All Versions)

   Been happening for quite some time now. When trying to view a pixel preview of my document it will hang then crash. Same exact thing happens if I try to "view using CPU". Also have been getting a weird "hairline" pink line around non-stroked objects.

   Attached pictures of the pink outline around the gray in the one picture and another around the white and the gray. It seems to change as I zoom in and out which makes me think it's a rendering/driver bug. I think this issue and the original crashing when trying to select CPU or Pixel Preview are related somehow.

   I have tried using latest version of Illustrator (28.2) and even going back to (27.0). Same things occurring.

   General specs are AMD 7950X3D cpu, 7900XTX gpu, 32 GB DDR5 6000 ram, Samsung 990 Pro 2TB M.2 SSD, Windows 11 home latest update, amd gpu drivers latest as well. Rest of detailed specs are here. https://pcpartpicker.com/b/LWBcCJ

   Been happening for quite some time now. When trying to view a pixel preview of my document it will hang then crash. Same exact thing happens if I try to "view using CPU". Also have been getting a weird "hairline" pink line around non-stroked objects.

   Attached pictures of the pink outline around the gray in the one picture and another around the white and the gray. It seems to change as I zoom in and out which makes me think it's a rendering/driver bug. I think this issue and the original crashing when trying to select CPU or Pixel Preview… more

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7. Typo causes harsh generative AI warning

   My prompt for generative AI was "abscract [sic] background with 4 quotations". Illustrator threw a red warning: "One or more of your terms violate guidelines". I couldn't capture the screen because the warning disappeared quickly. When I corrected the spelling to "abstract" it generated results without a warning. Seems the warning should be a little different for this.

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8. 線と塗りに色をつけたオブジェクトを作成すると、 線と塗りの境界にギザギザがついてしまう。
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9. All files appear pixelated when opened

   AI was working fine yesterday. Now no matter what file I open, all of the graphics in the file are pixelated. Need help in fixing this.

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10. After turning off overprint preview from a illustrator PDF file, edges of file are shown in a different area of the artboard, not on image

    After turning off overprint preview from a illustrator PDF file, edges of image/artwork are shown in a different area of the artboard.

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11. MacOS Ventura color pale

    After update to macOS Ventura, file color becomes pale, like neon color becomes pale

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    11 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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    AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    As stated at https://community.adobe.com/t5/illustrator-discussions/color-difference-between-cpu-gpu-previews/m-p/13322063, this issue is a Mac-only problem for Ventura on Silicon chips.

    A workaround for now is to use CPU preview or run the app using Rosetta or open as Intel or roll back to Monterey.

12. Illustrator suddenly switching to CPU preview, GPU preview greyed out

    My little research has shown that the preview mode changes when zooming if the cmyk document contains cmyk images. In a cmyk document with rgb images or an rgb document with rgb/cmyk images, there is no gpu to cpu preview switching when zooming. To reproduce the bug, the document must include multiple images in order to impact performance during scaling. My system: i5 8400, 32 Gb, GTX1650 with latest Studio Driver installed, Asus PA329C, windows 11 Build 22621.1265, Illustrator 27.3.1 Here's what it looks like on my system.

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    9 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    It is expected to have this bug fixed in the latest version, 27.4. Please test if it works fine for you and comment back.

13. Illustrator not using GPU preview on MacBook Pro M1 Max

    I bought a new MacBook Pro M1 Max 16" 2021 I have the latest version of Illustrator installed. But when I work with a project where I have a bitmap image illustrator automatically switches to CPU preview and everything crashes.

    When I want to click up in the menu View > View using GPU - I can't it's greyed out. Cmd + E shortcut doesn't work either

    I can't work with the program like that. Please do something about it. For it is completely crazy. And you don't solve it and yet it limits the work quite a lot. Several users have written to you here and nothing. So why do we pay a subscription when such big problems are ignored.

    I have Illustrator 27.5.1.

    MacBook configuration:
    MacOS: Ventura 13.0
    MacBook 2021 16"
    Chip: M1 Max - 10 core
    GPU: 32 GB
    RAM Memory: 64 GB

    I will be grateful for the reply and positive solution.
    Thank you

    I bought a new MacBook Pro M1 Max 16" 2021 I have the latest version of Illustrator installed. But when I work with a project where I have a bitmap image illustrator automatically switches to CPU preview and everything crashes.

    When I want to click up in the menu View > View using GPU - I can't it's greyed out. Cmd + E shortcut doesn't work either

    I can't work with the program like that. Please do something about it. For it is completely crazy. And you don't solve it and yet it limits the work quite a lot. Several… more

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14. The grid doesn't show in the GPU view.

    The grid doesn't show in the GPU view.
    Appear temporarily, just while using the Pen tool.

    Illustrator (Desktop) 27.8.1
    macOS Ventura 13.5
    iMac Retina 5K, 27-inch, 2020
    3.8 GHz 8-Core Intel Core i7
    AMD Radeon Pro 5700 XT 16 GB
    64 GB 2667 MHz DDR4

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15. With GPU enabled, the screen flashes when panned

    Windows 11 Pro, AMD Ryzen 7 3800X, 64,0 GB, AMD Radeon PRO W6400

    With GPU enabled, the screen flashes every time you swipe. and most of the effects look like on the screenshot.

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16. Pen Tool Glitching out, selecting multiple points at once or drawing multiple lines creating a blank white space.

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17. Black artifacts on strokes

    No funciona bien el trazo

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18. Selected anchor points turn light gray, are almost not visible version 27.5

    Illustrator 27.5. Ventura 13.2.1. When selecting items the selection color is not the layer colour but is almost not visible (light gray). GPU performance on or of doesn't help.

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19. GPUプレビュー

    数バージョン前から突然GPUプレビューが使用できなくなりました。
    ファイルを開いたときはGPUプレビュー、そのあと、ペンツールなどを使うと強制的にCPUプレビューになってしまいます。
    バージョンを戻しても直らなくなってしまい困っています。

    【私の環境】
    Windows10 Pro 64bit
    Illustratorのバージョン27.2
    CPU：AMD Ryzen5 3600 3.59GHz
    RAM：48GB
    ビデオカード：NIDIA GeForce RTX 2060 12GB

    2 votes

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20. 選択したオブジェクトのバウンディングボックスがずれる

    いつもお世話になっております。
    非常に便利なソフトを開発し運営し続けてくださっていることに心から感謝いたします。

    本日Illustrator使用時に以下のようなバグが確認されましたのでご報告させていただきます。

    ---

    シェイプを選択時に最大まで拡大をした時にバウンディングボックスがオブジェクトとずれている。
    ver 27.0.1の時にはこの現象は起こっておらず、ver 27.1.1にアップグレードした後に確認された。

    【添付画像参照：Illustratorbugimg.jpg】

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    【PC環境】
    Windows 10 Pro（バージョン：21H2）64bit

    数々の要望にご対応いただいております皆様に感謝しております。

    何卒、宜しくお願いいたします。

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    Need More Info  ·  4 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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