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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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436 results found

  1. Sudden and constant "Out of GPU memory" error, Ai 29.4

    I am suddenly getting constant "Out of GPU memory" errors, which renders all the graphics in "Outline" view, and crashes Illustrator. It just started occurring today (Wednesday April 23, 2025). Yesterday everything was fine.

    Mac Studio, M2 Max, 64 GB RAM, Sonoma. Ai 29.4

    My CS6 version of Illustrator at home on an old Mac, runs so much better than anything coming out of Adobe ever since this Creative Cloud debacle disaster!

    1 vote

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    3 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  2. não consigo visualizer o modo contorno por CPU

    quando tento usar o modo Contorno por CPU ele trava, e volta ao normal com o CTRL+Y

    1 vote

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    2 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  3. Drop Shadow, Outer Glow, Etc. make the files extremely bloated

    Every time I create a drop shadow or an outer glow now, the thing doesn't render properly on screen (see screenshot), but worst of all that simple addition adds about 500MB to my file size. What's going on?

    M1 MacPro Sonoma
    Ai version 29.3 - though same thing happens with 28, 27 and 26.

    I've also included a simple file - add a drop shadow with about 15px size and save (without compression) and watch the file increase, Also see rendering errors.

    1 vote

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    5 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  4. Preview mode switches to Outline when saving

    The file got outlined while saving it.

    1 vote

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  5. 線を細く設定した際の表示バグ

    線の太さを0.001pxなどに設定した場合、設定は出来ているのに実際の線の表示位置と、選択できる線実体の位置にズレが生じます。
    表示限界かとは思いますが、表示できないなら設定も出来なくすべきかと思います。

    3 votes

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    Under Review  ·  10 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  6. リアルタイムの描画と編集

    設定→パフォーマンス→リアルタイムの描画と編集を
    何度OFFにしてもONに戻ってしまうのを改善してほしい。

    1 vote

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    Need More Info  ·  3 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  7. Illustrator keep blacking out the top part of my artboard.

    My version of Illustrator: 29.5.1 running on Windows 11:
    Keeps blacking out the top portion of my window. I can scroll a little and make it go away, but it sure is annoying and sometimes won't go away.

    1 vote

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    Need More Info  ·  1 comment  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  8. Black canvas when creating or opening a document

    When creating a new document or opening an existing document in Illustrator, I get a black screen (see attached). I have to resize the window to be able to work. This is not ok.
    Version 29.1, im using windows 11

    1 vote

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    6 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  9. Artwork gets drawn duplicated

    Object glitches appearing in Illustrator when using the new 2021 - 25.3.1.
    Happens when moving around and zooming in and out, see attached.
    Anyone help?

    1 vote

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  10. Bitmaps display as vertical lines in GPU Preview in AI 28.5

    Multiple mentions of bitmaps showing as vertical lines. Displays correctly in CPU Preview in 28.5 but is broken in GPU preview. 2023 does not have this problem on the same system.
    From the forum:
    https://community.adobe.com/t5/illustrator-discussions/open-tiff-file-i-see-vertical-lines/m-p/14635967#M408390
    https://community.adobe.com/t5/illustrator-discussions/textures-showing-as-vertical-lines/m-p/14635988#M408391

    15 votes

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    11 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  11. Panning with hand tool is not fluid

    Using hand tool and moving through the file is not fluid!! Version 28.6

    3 votes

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    10 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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    Under Review  ·  Illustrator Engineering responded

    Hi,

    Thank you for reporting the issue. However, we are unable to reproduce it on our end. To help us investigate further, could you kindly provide the following:

    1. The AI file where the issue occurs.
    2. A short screen recording demonstrating the problem.

    This will enable us to analyze and address the issue more effectively.

    Warm regards,

    Aishwarya G Gadodia

    Illustrator Team

  12. Fliped lettter raster

    When text is flipped (horizontally or vertically) it appears pixelated / rasterized / aliased.

    2 votes

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  13. Rendering Issue with Knock Out Group beyond 200% zoom out

    1 background layer, 1 top layer containing 1 text and 1 rectangle grouped together and set as knock out group. A fill is added to the text with opacity 0%, the initial fill is deleted.
    Until I zoom in to 200%, the text is not rendered. Starting from 200% zoom, the text is correctly knocked out from the rectangle.
    Export works as expected.

    1 vote

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    2 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  14. Severe color shift in GPU Preview when placing images — macOS Sequoia + M4 chip + Illustrator 2025

    I'm experiencing a serious color rendering issue in Adobe Illustrator 2025 on my new MacBook Pro (M4 chip) running macOS Sequoia 15.5.
    When placing or embedding images (JPG/PNG), the GPU Preview mode displays extreme color shifts, making the artwork look completely different from the source image. However, switching to CPU Preview restores correct colors— but the performance becomes noticeably slower and almost unusable for real-time editing.
    As a professional designer, I rely on GPU Preview for efficient, accurate work. This bug breaks trust in color fidelity and slows down production significantly. Please investigate and address this GPU rendering issue on…

    1 vote

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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    Need More Info  ·  Illustrator Engineering responded

    Hi,


    Thanks for reporting the issue.


    We are not able to reproduce this issue in-house now.

    Kindly provide the following info to nail down this issue:

    1)Kindly provide a screen recording, Test file(Via File→Package) & detailed steps with which you are facing the issue and share with us at ShareWithAI@adobe.com .


    Thanks and Regards

    Aishwarya G Gadodia

    Illustrator Team


  15. Pantalla de diseño negra

    Hola, mi problema es que no logro ver el contenido de la pantalla de diseño de Adobe Illustrator 29.0.1, trabajo sobre Windows 11 Pro 24H2 con una laptop Lenovo Ideapad 5 AMD Ryzen 7 5700U with Radeon Graphics 1.80 GHz con 16 Gb de RAM. La tarjeta gráfica tiene el AMD software Adrenaline Edición 24.9.1.

    PhotoShop e InDesign trabajan bien, pero desde que instalé Illustrator empezaron los problemas... Carga al programa, pero la ventana de diseño se mantiene en negro. Cuando abro un archivo diseñado con anterioridad, se ven las capas según el diseño en la ventana Capas, sin embargo, la…

    1 vote

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    6 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  16. Solid black bar 1.5" wide across entire width of screen blocking top part of opened file

    On opening existing file, solid black bar 1.5" wide and across entire screen at top of screen blocks that portion of file. Cannot resize it or delete it. Cannot access that part of file for editing. Was fine 3/30/25 after upgrading Illustrator on that day due to issues of uncontrollable mouse action.

    TEST YOUR PRODUCT BETTER BEFORE RELEASING IT!!!!!

    1 vote

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  17. Problemas para presentar pantalla

    Hola, tengo problemas al querer presentar pantalla en Adobe Illustrator (última versión, aunque me estuvo pasando con las últimas 4 actualizaciones). Cuando aprieto Mayús + F o aprieto la opción de Modo presentación, la pantalla se bugea y hace glitches. Desde ya, gracias por su ayuda y atención.

    1 vote

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  18. GPUプレビューモードで高解像度２階調の埋め込み画像の表示がおかしくなる。

    macOS13.6.6〜13.6.7
    Illustrator ver.28.5

    再現手順
    1.1200ppi程度のモノクロ2階長画像を用意する。
    2.IllustratorにてGPUプレビューの状態で1.の画像を配置
    3.配置した画像を埋め込むと表示が反転する。

    期待する結果
    埋込前と埋込後で表示がかわらない。

    実際の結果
    埋め込んだビットマップの表示が反転される。

    現状の回避方法
    埋込んだビットマップ画像が存在するドキュメントではCPUプレビューかオーバープリントプレビューで表示を行う。

    これはGPU表示における不具合です。PDF保存などを行うと正常に保存されますが、GPUプレビューが使えない状態というのは作業性が悪くストレスがたまります。

    10 votes

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    7 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  19. Pasted/embedded images are sporadically appearing or disappearing depending on scroll direction

    When opening an ai file with V29.2 on Windows 11 utilizing a RTX a2000 laptop (Firmware 553.50) embedded and linked images appear and disappear depending on scrolling direction. This renders the program completely unusable. This bug does not appear in V28.7.3

    1 vote

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  20. Canvas melts, as if animated

    I have encountered a weird bug. Issue happened after the current update.

    1 vote

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