Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
83 results found
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Dimensions (globally) do not display accurately after recent update to v25.0.1 - CRITICAL ERROR
I'm experiencing a critical issue that has me halted on a current project. This occurred after recently updating Illustrator to 25.0.1. I've been working on a file with precise dimensions for all shapes and lines, and suddenly dimensions for all shapes and lines are globally incorrect (or are displaying as such). After typing in exact dimensions for creating a rectangle with the rectangle tool, a "10 mm x 10 mm" square becomes "10.1764 mm x 10.1764 mm". This is a critical error, and has halted me from continued work on my current project. Expedited help is greatly appreciated.
Update: I…
1 vote -
Illustrator 25.0 Locked objects get deleted
Hey, when selecting and deleting parts of an object the locked objects below also get changed.
Bug is not in Ill24.3, just the new one, also happened to colleague with Ill25.0
see Video1 vote -
Update 24.2.1 tool box dissappears, how can i fix it?
Update 24.2.1 tool box dissappears, how can i fix it?
1 vote -
toggle show / view all layers on all artboards not working ai 2020
show all layers all artboards not working ai 2020
have to click the eye to view each and every layer on each artboard/layer that is hidden.It will HIDE ALL layers using pull down menu or keyboard shortcuts -- but IF I have manually clicked a few layers to hide them, and then want to turn ALL back on at once -- it won't SHOW all layers either way of using pull down > show all layers menu or using opt shift click or Cmd shift click or CMD click or any kind of keyboard shutcut.
The layers I have…
1 vote -
Horizontal and vertical paths have 0.0001pt height/width
Illustrator v24.1
macOS 10.15.4All strictly horizontal lines have 0.0001pt “H Value”, while all vertical lines have
0.0001 pt “W Value”. If I manually type 0 in these fields, it reverses back to 0.0001pt. Using up and down arrows does not set this value to zero either.
These same lines are 0pt height/width in the previous version of Illustrator.1 vote -
Bug: Properties Window - Transform Width & Height Increments Changed
When adjusting W: or H: values using arrow keys or middle mouse button scroll I expect to be able to increment by .125 inch values which has been the default for my time using AI. Now I increment by 1 inch by default, CTRL allows increments by .5 inches, and Shift increments by 8 inches! All of these are off by 8X from previous defaults.
I noticed this with the previous update.
Currently configuration:
AI 24.1.1 (64 bit),
WIndows 10 Home V 1909 OS Build 18363.7201 vote -
Adobe Illustrator point location does not move when changing Y coordinates value by a hundredth.
Adobe Illustrator 2020 24.0.1 on Windows 10 x64 Version 10.0.18362
After giving an object a stroke of 5 and attempting to move a point in the bottom left corner, I discovered that it was not being consistent when being changed in the hundredths. When changing it, it appears to be the same as whatever position it was before. I expected the Y value 483.61 to put the location of the point somewhere in between the coordinates 483.6 and 483.611, but this is not the case.
1 vote -
Character Information in Properties Panel not appearing
When I click on any text the Character information in the properties panel immediately disappears. The character information is only visible before I click with the Text tool. This is making it REALLY difficult to work with text.
1 vote -
Illustrator 24.0.1 ignoring me when I enter a new dimension for my closed path with stroke
Hi all, I'm cross-posting here from the Adobe Community forums as suggested by someone who was able to reproduce this issue. I'm running Illustrator 24.0.1 on my 2015 Macbook Pro with MacOS Catalina 10.15.1. I actually just updated to Illustrator 24.0.1 to see if this problem would go away, but it still persists.
I'm currently trying to increase the height dimension of my closed path in the Transform panel by +0.0001 inch, or .03 points (trying to transform the height from 23.157 pt to 23.16 pt, to match two other closed paths). However, whenever I click the object, input the…
1 vote -
scrollbar in the wrong place within panel
The scrollbar should always hug the right edge of panel independent of panel width. However it does not. Looks messy. Please fix!
1 voteHi,
Thanks for reporting the issue .
We are not able to reproduce the issue in house , Kindly provide following info to nail down this issue:
1)Kindly provide the snapshot of the panel , Screen resolution ,Operating System detail and share with us at ShareWithAI@adobe.com in a Zip file. Please mention the title of this issue as the subject of the mail.Thanks and Regards
Ankit Goyal
Illustrator Team -
X and Y in values in the transform don’t reflect the position of 2x identical boxes, -they are in obviously different position on alert boar
X and Y in values in the transform don’t reflect the position of 2x identical boxes, -they are in obviously different position on the art board...the reading is incorrect. It’s up to me to manually manage the alignment. I tried using ALIGN, The align option is useless. I HAVE BEEN DOING THIS FOR AGES. I always trusted the the NUMBERS, BUT NOT LATELY. The X and Y readings in transform are NOT TO BE TRUSTED. Hence great stress. Please FIX the BUG. LOST MY FAITH ..., I wish I could go Back to OLD BUT STABE CS6...CS6, CS6*. …
1 vote -
Using Image Trace from Properties panel no longer works
Using Image Trace from Properties panel no longer works after update to 23.0.3 working on MAC OSX 10.14.3
Only way to get it to work is from Object > image trace
1 votePlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Opacity Issues when Selecting Whole Layer
In the Layers panel, when you click the Select All circle to the side of the layer, all of the objects on that layer become selected. If you then go to the Properties panel and adjust the opacity of those objects, they appear to become more transparent yet you cannot see through them. ALSO, once you go back to selecting individual objects, or even manually selecting multiple objects, the opacity changes are not indicated in the Properties panel. Rather, they say 100%, even if you've adjusted the opacity by selecting all in the layers panel. I've attached a video for…
1 vote -
Preview in properties panel does not work for changing values via arrow keys
When changing the line width in the properties panel via arrow keys, the preview is not updated!
In appearance panel it works OK
How can I get back this behavior?
1 vote -
Properties Panel Wrong Dimensions
Properties Panel constantly displaying wrong dimensions for width and height
1 vote -
chain icon in properties-window problem
the little chain icon in the properties-window usually displays the wrong state by startup of the program. as its klicked the first time it works fine. but not from the beginning. big issue i know but its annoying ;)
1 vote -
"Apply value and keep text box active" using key command Shift + Return does not work on Mac OS
when you change something in the Character panel... for example the tracking... and you want to keep trying new values without selecting the field every time you used to be able to hit Shift + Return and it would automatically highlight the field while applying the current value... this made it easy to continue to try new amounts. PLEASE FIX THIS!!! Thanks
1 vote -
Panels stuck under menu bar when using two monitors
When Ai is displayed on a secondary monitor, if that second monitor is off and than on again, all panels get moved back to the primary display, some of them being stuck under the Mac OS menu bar — where it becomes impossible to move the panels again. Fixes include choosing a fresh unused workspace, but repeating the sequence damages that workspace. Also workspaces saved while using a second monitor don't honor that layout when selected again.
Please fix! Thank you.1 vote -
Decimal delimiter gets ignored in values
When i want to choose the thickness for a line for example 0.25 mm / 0,25 mm AI automatically turns it into 25 mm.
In Denmark we use " , " and in USA they use " . " for decimals. I'm pretty sure.
I have Windows 10 whit english UI but danish system settings and Danish keyboard. And all my Adobe products in English or US. I'm not sure.1 vote -
Palettes/Panels are broken all over!
This is not just in AI. It's in PS, and ID as well. Can't make selections in pull down menus. It keeps reverting back to the default. Can't enter values in fields and use tab to move to the next field. Awfully annoying! What I want to know is what was the QC department doing before releasing this terrible package?
1 vote
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