18 results found

1. Glitchy Selection of simple rects, freezes, lags

   I haven't used Illustrator for some years.. you can check my previous posts with great ideas and upvoted.

   And now I just back to Illustrator, installed it trial on a fresh macOS MacBook and got this lags, video attached.
   I just created empty document, with a couple rects and when I try to select any it lags like a crazy, everything is jumps, freezes etc.

   I found also the same here https://www.youtube.com/watch?v=NVi62donWCw

   I have latest macOS up to today and just installed Illustrator firstly on my MacBook Pro M1.

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2. Selecting a shape selects multiple unrelated objects

   I'm trying to select a shape on my artboard and it automatically selects multiple objects even though they are not grouped or linked together in an way. Also, an object is getting selected even though I'm trying to click another object on the artboard. There seems to be some kind of margin around that object but it is just a shape that I created, no clip mask or anything of that sort was applied to the object. Is there a way to figure out what actions were applied to an object when clicked? If not, that could come handy.

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3. Auto Select not working in Adobe Illustrator CC

   The auto selection isn't working on placed images.

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   0 comments  ·  Selection  ·  Edit…  ·  Delete…  ·  Admin →
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4. Objects keep being selected after clicking another object

   Everytime I try to select an object it stays clicked (or the previous selected object) and starts dragging objects, which makes the work impossible. This happens 100% of the time with a mouse and rarely with the touchpad. This happens both in my M1 macbook air and pro (14) with different mice.

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   1 comment  ·  Selection  ·  Edit…  ·  Delete…  ·  Admin →
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5. Selection and Direct selection tool behaviour errors

   The issues have to do with what items are selected, and which properties are displayed in panels (appearance and attributes) when using the selection tool and the direct selection tool on various configurations of item.

   Please see the attached AI file for a thorough QA breakdown of this issue (s).

   The most impactful error can be seen when using the Direct Selection tool on an item(path or text) in a group which contains only that one single item.

   The expected behaviour should be the same as for any other usage of the direct select tool: it selects the item within the group, and its properties are visible in the appearance panel, the attributes panel, and other panels.

   The actual behaviour is that the group is selected, and the group properties are visible in the other panels. The item's own properties are now very hard to access.

   A bizarre error with the Selection tool happens on a groups that have no note attribute; checking the note in the attributes panel shows up wrongly.

   The expected behaviour is that the note should be blank and editable for the group. The actual behaviour on groups with one single item is that the note of the item within the group is displayed. The actual behaviour on groups with multiple items is an erroneous message that reads "The current selection contains different notes.". This is wrong because the notes are properties of items within the group; not the group itself (which should be selected). The impact is that the group's note is inaccessible (except via scripting).

   The issues have to do with what items are selected, and which properties are displayed in panels (appearance and attributes) when using the selection tool and the direct selection tool on various configurations of item.

   Please see the attached AI file for a thorough QA breakdown of this issue (s).

   The most impactful error can be seen when using the Direct Selection tool on an item(path or text) in a group which contains only that one single item.

   The expected behaviour should be the same as for any other usage of the direct select tool: it selects the item within… more

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6. Small objects rotating instead of scaling when grabbing corners of bounding box

   New laptop has forced me over to Win11 & the latest suite. Illustrator 26.3.1

   When trying to grab small objects by their corners to scale, it rotates.

   Expected result - Being able to scale!
   Actual Result - Rotating, immediately putting the object at 45 degrees.

   An old thread from 2018 ("Rotate vs scale") claims this may have something to do with scaling on high res monitors but was marked solved without being solved. This new laptop has a 4k screen.

   If you hover the cursor juuuust inside the corner it works, but anything outside and it's forcing rotation.

   If I zoom in, I can then grab the corners to scale.

   New laptop has forced me over to Win11 & the latest suite. Illustrator 26.3.1

   When trying to grab small objects by their corners to scale, it rotates.

   Expected result - Being able to scale!
   Actual Result - Rotating, immediately putting the object at 45 degrees.

   An old thread from 2018 ("Rotate vs scale") claims this may have something to do with scaling on high res monitors but was marked solved without being solved. This new laptop has a 4k screen.

   If you hover the cursor juuuust inside the corner it works, but anything outside and it's forcing rotation.

   If I… more

   2 votes

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   1 comment  ·  Selection  ·  Delete…  ·  Admin →
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7. herramienta seleccion y pluma

   selecciona pero cuando quiero emparejar dos lineas o dos anclas no me permiten al igual que cuando deseo agrandar simpre me da un tope no llega al punto que deseo

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8. slicing problem

   I'm having a weird glitch with Illustrator. The program works fine until it suddenly the selection stops working. no matter which tool I select I get the same result- the cursor slices any shape that's selects. I can't pick anything or preform and other function, the cursor just slices the shape. If I close the program and restart it it fixes itself only to happen again a few minutes into the re-launch.

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   1 comment  ·  Selection  ·  Delete…  ·  Admin →
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9. Selection tolerance too tight on high resolution displays in Windows

   Selection tolerances are much too tight when trying to select a line rather than a shape - you have to be within 1-2 pixels to select properly, which makes it super hard to select lines.

   This can be fixed slightly by changing the UI scale, but only works if you change it to 'comically large'. It works fine on my MacBook so looks like a Windows problem.

   Smart guides don't help since smart guides don't work when snap to grid is selected for some reason.

   You can see the minute differences in the pointer position in the screenshots.

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   7 votes

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10. Locked and/or hidden objects still become selected

    The object is locked and/or not visible, yet when the layer is selected, all objects including the locked and hidden objects become selected and move when they should not.

    (Illustrator 26.0.1 / OS Catalina 10.15.7)

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    4 votes

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    3 comments  ·  Selection  ·  Delete…  ·  Admin →
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11. Select Same Fill/Stroke Color ignores Compound Shapes

    Select > Same > Fill Color (and I assume the other related functions) ignores the color set for Compound Shapes (if it differs from the color of the original shapes used to create the Compound Shape). Even if you have one selected before triggering the function it refuses to select it. It is as if it cannot see the color assigned to the Compound Shape itself.

    Windows 10, latest version of Adobe Illustrator 26.0.1

    1. I have a file consisting of multiple rectangles all with the exact same color (e.g. black).
    2. I make two rectangles of a different color (e.g. red) and combine them into a Compound Shape (Alt-click using the pathfinder).
    3. I set the fill color of my Compound Shape to the same color as the other objects (black).
    4. If I now select one object (even if it's the compound shape), and choose Select > Same > Fill Color it will select everything except the Compound Shape

    Select > Same > Fill Color (and I assume the other related functions) ignores the color set for Compound Shapes (if it differs from the color of the original shapes used to create the Compound Shape). Even if you have one selected before triggering the function it refuses to select it. It is as if it cannot see the color assigned to the Compound Shape itself.

    Windows 10, latest version of Adobe Illustrator 26.0.1

    1. I have a file consisting of multiple rectangles all with the exact same color (e.g. black).
    2. I make two rectangles of a different color (e.g. red)… more
    3 votes

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12. Selecting & deselecting objects is buggy too

    While working in a file:
    Attempting to select more than one object at a time to move them simultaneously works, but then I cannot deselect the objects by clicking the art board as in all previous versions of Illustrator.
    I have to click on each object at a time to deselect them. It doesn't always happen, but it happens often enough that it becomes an issue with work efficiency.

    2 votes

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    1 comment  ·  Selection  ·  Delete…  ·  Admin →
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13. Select > Object > All Text Objects incorrectly selects hidden/locked grouped text

    Windows 10
    Illustrator 24.2.3 (64-bit)

    Select > Object > All Text Objects incorrectly selects hidden/locked grouped text.

    This causes two issues:
    1. hidden/locked groups of text shouldn't be selected at all by this command. (It won't actually select a hidden group of text if the TextFrame(s) inside the group are also explicitly hidden individually).
    2. In a case where everything is unhidden/unlocked, this command selects the GROUP of TextFrames, not the TextFrames directly. This command will actually correctly select TextFrames in a group directly if there is another type of object sharing the group, like a pathItem, for some strange reason. But if a group is solely comprised of TextFrames then the group itself will be selected incorrectly instead of the TextFrames every time.

    This is an immensely difficult and annoying problem to try to work around, especially in ExtendScript as it is difficult to make sure any sneaky GroupItem objects didn't make it into the selection.

    Windows 10
    Illustrator 24.2.3 (64-bit)

    Select > Object > All Text Objects incorrectly selects hidden/locked grouped text.

    This causes two issues:
    1. hidden/locked groups of text shouldn't be selected at all by this command. (It won't actually select a hidden group of text if the TextFrame(s) inside the group are also explicitly hidden individually).
    2. In a case where everything is unhidden/unlocked, this command selects the GROUP of TextFrames, not the TextFrames directly. This command will actually correctly select TextFrames in a group directly if there is another type of object sharing the group, like a pathItem, for some strange… more

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    6 votes

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14. Selections are automatically deselected after a few seconds

    Lately, Illustrator will deselect anything I select with either the selection or direct selection tool (doesn't matter which one) and it makes for a very frustrating experience. Anyone have an idea to fix?

    I am running Dell (windows) latest AI version
    Core i9 2.9 ghz
    32GB RAM
    Windows 10 Enterprise ("1903)
    have a eGPU hooked up external 4k monitor with Radeon card.

    5 votes

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    3 comments  ·  Selection  ·  Delete…  ·  Admin →
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15. Object selection stays selected after clicking away or to a different object

    For many versions now the issue persist. Happened not only with this machine but with others all MACs running the latest update both on adobe and OS.

    The issue is with the selection tool. so I click on an object generally one that is grouped and then make edits then when I click away a larger bounding box appears as if I am selecting all but I cant pinpoint what it is that has been selected. I move a newly selected object that is not in the group to a different area of the artboard and the selection or bounding box remains. It reshapes itself when the newly selected object but noting else changes. There have been times when the something does change. I did read that a work around was to select all then click away, 80% of the time it works but sometime i have to just start creating a new object to make the bounding box go away.

    For many versions now the issue persist. Happened not only with this machine but with others all MACs running the latest update both on adobe and OS.

    The issue is with the selection tool. so I click on an object generally one that is grouped and then make edits then when I click away a larger bounding box appears as if I am selecting all but I cant pinpoint what it is that has been selected. I move a newly selected object that is not in the group to a different area of the artboard and the selection or bounding… more

    10 votes

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    6 comments  ·  Selection  ·  Delete…  ·  Admin →
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    Request to Contact Support  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    We could not reproduce this issue after several attempts.Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html .
    Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Warm Regards,

    Ankit Goyal

16. Selection of all objects inside a group instead selects group

    In previous versions of Illustrator if I was inside a group, and I selected all the objects, it would treat it like typical multi-selection. Now once I've selected all the objects, Illustrator behaves as though I have selected the group.

    For example, I have 3 objects at 40% opacity. I group them, so now there's a group (with 100% opacity) containing 3 objects (at 40% opacity). When I enter the isolated group, and I select the first object, the transparency shows 40%. Nothing changes when I select the second object (still shows 40%). However, when I select the third object, it now shows 100% (the containing group transparency).

    I'm not sure if this is a bug or a feature, but it feels more like the former to me. If I wanted to select the group as a whole, I would back out of the currently active isolation group and select the group.

    In previous versions of Illustrator if I was inside a group, and I selected all the objects, it would treat it like typical multi-selection. Now once I've selected all the objects, Illustrator behaves as though I have selected the group.

    For example, I have 3 objects at 40% opacity. I group them, so now there's a group (with 100% opacity) containing 3 objects (at 40% opacity). When I enter the isolated group, and I select the first object, the transparency shows 40%. Nothing changes when I select the second object (still shows 40%). However, when I select the third object,… more

    18 votes

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    3 comments  ·  Selection  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 24.2.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

17. Selection tolerance does not apply for selecting handles and is broken for points

    Selection tolerance does not work for handles selection. You need to be very precise to select them. When smart guides are on, it works, but not when they are off.. For my type of work it's better to work without smart guides.

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    108 votes

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    69 comments  ·  Selection  ·  Delete…  ·  Admin →
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18. Selection Stuck

    Often when I select multiple object one will remain selected no matter where I click and what else I select. I have to "select all" then clink in blank space to get everything un selected. It's wasting a lot of time.

    23 votes

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    47 comments  ·  Selection  ·  Delete…  ·  Admin →
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    Completed (Comments Open)  ·  Anjali responded

    I am glad to update that this issue was fixed in 23.1 release.

    Thank you for all the feedback.