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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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8218 results found

  1. Libraries content window disappear

    When you choose a color from the swatches save in the cloud library with an item selected on the canvas, in order to alter its color, the following bugs happens.

    If you do not "deselect" the libraries panel, and use the keystroke " ctrl + ] " or " ctrl + [ " in order to change the layout Z-index of a sub-layer, it makes the libraries items disappears altogether.

    The only way to fix it is to close and restart Illustrator.

    Thank you and good luck,
    Nico

    1 vote

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    Under Review  ·  3 comments  ·  User Interface  ·  Admin →
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  2. eyedropper leading 0.1

    I have noticed that, in the last few updates to Illustrator, if I copy the type attributes from one text box to another using the eyedropper tool that the leading amount does not get copied. Instead, it gets set to 0.1 -- which really negates the utility of coping type attributes through the eyedropper.

    4 votes

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    2 comments  ·  Type, Fonts, Text  ·  Admin →
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  3. Freeform gradient doesn't export to svg

    When using a freeform gradient in Adobe Illustrator (desktop) it does not export to svg. Instead it takes out the gradient and leaves the fill empty.

    5 votes

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    1 comment  ·  Colors, Swatches, Patterns  ·  Admin →
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  4. Constantly crashing.... why should I pay for this software when it causes me so many problems?

    The v25 update constantly crashes. I tried the 1st version, had to go back to v24 after many crashes and much lost work/time. Then, when you supposedly fixed the crashing problem (v25.01), I tried it today and, of course, I lost a bunch of work when it crashed. Back to v24...... Won't go back to v25 until you really fix the problem. Also considering other software as a replacement for Illustrator..... I pay a lot for this software--why should I? Give me a good reason to stay with Illustrator......

    I use Windows 10, (pc) and I am completely updated with…

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  5. Transform > Mirror does not work properly

    Illustrator Version 25.0.1 german (Funktion SPIEGELN)

    Sometimes if i use many time the mirroring function this mistake comes

    An object is mirrored, (Funktion SPIEGELN in german) axis VERTICAL.

    The object is copied, mirrored again and he remembers the last setting and is mirrored again on the VERTICAL axis.

    Then suddenly in between he suggests the ANGLE axis.

    This problem happens after using many times this function mirror, and not evray time very strange.

    I never saw anything like this in the old versions.

    I work with Illustrator all day and something like that is for me noticeable.

    5 votes

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    7 comments  ·  Other...  ·  Admin →
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  6. Dimensions (globally) do not display accurately after recent update to v25.0.1 - CRITICAL ERROR

    I'm experiencing a critical issue that has me halted on a current project. This occurred after recently updating Illustrator to 25.0.1. I've been working on a file with precise dimensions for all shapes and lines, and suddenly dimensions for all shapes and lines are globally incorrect (or are displaying as such). After typing in exact dimensions for creating a rectangle with the rectangle tool, a "10 mm x 10 mm" square becomes "10.1764 mm x 10.1764 mm". This is a critical error, and has halted me from continued work on my current project. Expedited help is greatly appreciated.

    Update: I…

    1 vote

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    1 comment  ·  Properties Panel  ·  Admin →
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  7. Billing issue error

    Billing issue warning on top right corner of illustrator still showing after issue is resolved.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  8. Please fix the .ai file saving in the latest version of Adobe Illustator

    Here is a screen capture of the Creo file it is saving as even though .ai format has been selected:
    https://shared-assets.adobe.com/link/c5a366b2-c7c3-4c6d-7322-01a560badbf8

    It takes saving twice (see links to 6 steps0 to finally get an .ai file:
    Step 1 - https://shared-assets.adobe.com/link/d2668e83-b384-4887-412c-c9cd1c090a91
    Step 2 – https://shared-assets.adobe.com/link/71e19fb9-6b6a-49da-71d9-1893af67c17b
    Step 3 – https://shared-assets.adobe.com/link/d33ad57c-e020-4381-5b89-a0231c6bad01
    Step 4 - https://shared-assets.adobe.com/link/e6847fef-7c38-401a-5532-7d1e9dbb717e
    Step 5 - https://shared-assets.adobe.com/link/aab87d77-152f-4238-6433-72bace2d17c2
    Step 6 - https://shared-assets.adobe.com/link/87f69c8c-b7f3-46b5-5ed9-84edff63fad3

    Then only way I can get an .ai the first time is to save it as an older version - CS6 : https://shared-assets.adobe.com/link/de7a7f35-444a-4bc0-4686-b7b9964437b7

    See Mohammed who I IMed with regarding this issue 12/10/20

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  9. ACTION FAILURE!!

    modify the action:
    If you create an action to save for web with PNG file, Illustrator don't override the save command and nche the action take the same name of the file in the action.

    try to open 5 or 6 files and create the action:
    New action > save for web > save (and stop action)
    Now use it on the other opened files...

    If you have more and more files like me and your client ask you to export the file only in png it's impossible to use this action!

    The only way is to save files one…

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  10. Eingenschafsfenster Bug

    1. Windows 10, Illustrator 25.1
    2. Objekte erstellt

    Breite- und Höhenwert funktionieren nicht mehr bei mehrfach Markierung.

    Breite ist immer 16383!

    Zusätzlich sind einige Wörter nach dem update von v24 auf v25 auf Englisch

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  11. ein unbekannter Fehler ist aufgetreten

    Wenn man .ai abspeichern möchte, kommt plötzlich die Meldung "Ein unbekannter Fehler ist aufgetreten" und die Datei lässt sich nicht mehr abspeichern.

    1 vote

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  12. Can't finish previewing. Could not complete the requested operation.

    I applied a pattern to a stroke by accident and received this error. I'm using v25.0.1 on a PC with 16 gb RAM and a dedicated graphics card.

    770 votes

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    464 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  13. Adobe illustrator slows down on the new M1 Mac and shows the color wheel

    When I've opened even unmodified adobe illustrator files, the color wheel freezes my computer often.

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  14. Color Libraries not switching correctly

    When switching from different Color Libraries, before I could click on the arrow to select a different library and have it open immediately.

    Now I have to collapse the color library panel in between in order to select a different color libraries, then collapse again to select it, then collapse again and reopen to get it to activate.

    Attached is my system info…

    1 vote

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    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  15. substituição de fontes

    não está solicitando a substituição de fontes quando abro um arquivo...

    1 vote

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    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  16. Bottom docked panel gets collapsed when toggling Full Screen Mode

    Bottom panel (Currently Layers or Artboards) disappears in Full Screen mode. Opening manually from Window > Layers or hotkey (F7) does not work. Will also disappear when a panel directly above is selected. Need to select the panel at top of stack to make the bottommost panel appear.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  17. It didn't open, there' s a message of unknow error

    I just subscribed, installed all the desired programs, including illustrator, and it just won't open, I don't know what's going on, I've reinstalled it about 5 times but the same error appears, I need help.

    The image of error, when it open i can't acess or create a new project

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  18. Illustrator not opening Fusion 360 DXFs after 25.0.1

    The primary reason I use Illustrator (on my Intel Mac running Big Sur) is to further process the DXFs generated by Fusion 360 and prepare them for laser cutting. Recently, illustrator started opening these files as blank, even though online viewers display them just fine. According to internet research, this should have been fixed in version 25.0.1. However, after updating and reinstalling illustrator the issue persists. This is incredibly frustrating as my laser has been unused for a number of weeks as I can’t prepare files. Please fix!

    2 votes

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    2 comments  ·  File Save, Import and Export  ·  Admin →
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  19. Accessible title is ignored when opening or exporting an SVG

    When an SVG document with a <title> element is opened, the title appears to be silently dropped. I don't see it in the Document Title of the File Properties nor in any layer. Moreover, when a Document Title is provided in the File Properties no <title> element is created in the SVG export. This is a significant barrier to creating accessible content for a file type that is becoming ubiquitous on the web. Yes, a title can be entered separately in a text editor after export, but such a requirement unnecessarily adds significant fragility to the process of creating/editing accessible…

    6 votes

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    0 comments  ·  File Save, Import and Export  ·  Admin →
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  20. Incorrect size for a group with an ellipse

    I have a number of 5mm ellipse selected - these should have a complete height of 65mm when selected. But illustrator has ignored the white space between, giving a height 10mm less than it should be!

    27 votes

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    13 comments  ·  Other...  ·  Admin →
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Illustrator (Desktop) Bugs

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