Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7715 results found
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Background Save works but it thinks it's not working! v25.2.1
I'm having an issue described in an older bug report (https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/39029392-background-save-works-but-it-thinks-it-s-not-worki): open files stay marked as having unsaved changes when they are saved.
This is reportedly fixed in v25 but I'm on 25.2.1 and have this exact same problem. Not with every file and not every time, but it happens.
2 votes -
Can’t zoom out after editing a text
When I zoom in on text with a magnifying glass.
Then switch to the text tool, change the text and switch back to the magnifying glass, then I can no longer zoom out with the Alt key.
I have to switch to the selection tool first. And then back to the magnifying glass to zoom out with the alt key. Does that make any sense?
When I want to zoom out with the Alt key, the hand always appears to move.
Only when I have switched to the selection tool and then back to the magnifying glass, the minus symbol…2 votes -
25.2.1 Windows 10 - Occasionally No Fonts Load
I am not sure if this is a reproducible but on Windows 10 1909, since upgrading to Illustrator 25.2.1 will occasionally not load any fonts after opening. The font selection dropdown list is entirely blank and no system fonts or activated typekit fonts show. I have no issue with fonts in any other programs.
2 votes -
Eye Dropper picks up the wrong values when sampling a filled clipping mask
I am using Mac OS 10.15.7 and am able to consistently reproduce this bug in both AI CC 2021 but as far back as AI CS5 running in Mac OS 10.6.8
When a fill is applied to a clipping mask, the eye dropper will pick up incorrect CMYK/RGB values. This is especially problematic when a pure black is replaced by a 4 color process build in the printing industry.
I would expect to eye drop the exact values applied to the object I've clicked on.
2 votes -
Mac Os Big Sur
Keep getting "An unknown error has occurred" when saving Illustrator file. THis is costing us time and money now as every-time we create a new file the start working it decides all of a sudden we cant save our work.
Need Help on this!!!!!
2 votes -
Impostazioni colore
Non salva più le impostazioni colore
2 votes -
The selection list of Zoom levels has commas instead of decimals
At the bottom left of the interface where Zoom level is displayed and can be selected, the values that should have decimals (ie. 66.67%, 33.33%, 16.67%, etc.) have commas instead. When those values are selected the Zoom level doesn't recognize the comma, so it just zooms to 6667%, 3333%, 1667%, etc. which is obviously not expected or useful.
2 votes -
Lost file even though the Automatic Save Recovery is on
Windows 10. 64 bit.
Illustratoir 25.2.0The PC crashed in the middle of working. And the file disappeared. I can see a link to the file in the Recent documents of Windows Explorer, and in Recuva.
But no file found.What's happening? How can I find the missing file?
TNX2 votes -
Illustrator 25.2.1 Keeps losing links to images
I have a document that contains many imported images, every time I close it and reopen it I have to relink all of the images again. The links panel shows me the file name and the path but all that is on the artboard is a black square.
It has also been crashing more lately so of course I have to relink the images when I get it back up again.
Embedded images seem to stay but as we all know the file size is going to get crazy.
2 votes -
Colors in entire file are suddenly completely wrong (when not in pixel preview mode)
I just encountered this bug on macOS 10.14 with Illustrator 2021. After pasting a PNG into my document, the colors of everything suddenly look very different and washed out.
I can "fix" this by using Pixel Preview mode OR "View using CPU", but that slows down my workflow. I even tried opening an earlier version before I pasted the PNG, and the colors are still completely wrong! Can anyone help?
2 votes -
File cannot be saved as png
Windows 10 Pro version 1909. Illustrator v 25.2.1.
I am trying to export a file as a .png. It is very large (15000 px x 9000 px at 300 dpi), and it comes up with this error every time: The operation cannot complete because of an unknown error. [!now].
I have also tried exporting the image as a much smaller file with the same error. The file I'm trying to export is a floral pattern I've created using the pattern tool.
2 votes -
Direct Select Tool Not Working in Illustrator
Direct Select Tool Not Working in Illustrator 2019
2 votes -
Scale, move and rotate dialog boxes don't hold most recent values when you press return to open dialog box
MACOS MOJAVE 10.14.6
ILLUSTRATOR 24.3When i open the scale dialog box it has always held the most recent scale value, so if i wanted to scale something up 5% i would Press "S" on the keyboard, then type 105, hit return. then if i wanted to go another 5% i would hit return (to open the dialog box) and it would remember 105 in the active field. then i would hit return again to apply.
When I hit return to open the dialog box now (in this example to increase by ANOTHER 105%) some random number comes up. it's…
2 votes -
GPU & Clipping Masks
Since the v25.2 update, AI is having trouble showing backgrounds with clipping paths and displays as all white. When I turn off GPU acceleration, the graphic returns.
Also, when I PDF the file or open in the previous version, 25.1 or 24.3, everything displays properly.
Running macOS 10.14.6 on a late 2014 Retina iMac.
2 votes -
What's new notification
Can i please have an option to make it go away
2 votes -
Windows10のCCライブラリについて
グループ名の入力および「現在のライブラリを検索」での入力において、日本語入力できず英語入力しかできない。
2 votes -
Try to lock a layer but won't get locked!
Layers problem, I can lock it but in an instance it unlock itself! Really annoying. Every time I try to lock it keeps doing that. So the only way its to hit "lock the selection" command 2. Come on! Please fix the bug!
2 votes -
Error en Librerias de Adobe
Al abrir Adobe Illustrator la ventana de emergencia informa de este error: Error en /Library/Application Support/Startup Scripts CC/Adobe InDesign/idtk _ menu _ datan.jsx
Adobe Illustrator versión 25.2
Sistema operativo: macOS Big Sur versión 11.2.1 (20D75)
2 votes -
塗りをグラデーションにするとオブジェクトに不要な線が出る
添付ファイルの通りです。
2 votes -
Cannot place a bitmap TIFF into Illustrator (24.3 or 25.2)
MacOS Catalina 10.15.4
AI 24.3, 25.2I am unable to place any bitmap TIFF into the two latest versions of Illustrator. I tried two different versions of the file at two different dimensions and file-sizes.
I get the dialogue: "Illustrator could not read the file [Filename]. Try replacing this with another valid link.
I have never had this issue before. I tried a workaround wherein I open the TIFF directly in AI, and then copy/paste to my target file. However, the file is embedded and for large format work, this is not an acceptable workflow.
Please help. TIA
2 votes
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