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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7839 results found

  1. 25.4.1 is available in Creative Cloud but the What's New section of the user guide only covers 25.3.

    The CC installer is bugging me to install 25.4.1, as shown in the highlighted portion of this screenshot. But the "view more" link leads to https://helpx.adobe.com/illustrator/user-guide.html/illustrator/using/whats-new.ug.html, which only describes 25.3.

    I personally am in the prerelease program, so I can dig up the release notes and see that 25.4.0 is a release that fixes a dozen or so small bugs that haven't affected me, but most people aren't. And 25.4.1 is a total mystery, with nothing in the prerelease section. Can we get the public "what's new" page updated to say that 25.4.0 fixes a bunch of the top…

    2 votes
    0 comments  ·  Learning and Help  ·  Admin →
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  2. Save dialog fails if you start typing file name before window is shown

    When I press the ⌘+S shortcut and start typing the file name before the save dialog box shows up, I get a "The save file operation failed." error.

    This is on version 25.4.1 on macOS Big Sur 11.4 on an M1 Macbook Air.

    This has been an error for a long time, if not indeed for several years.

    2 votes
    1 comment  ·  File Save, Import and Export  ·  Admin →
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  3. Color blindness - Deuteranopia-type proof uses the incorrect Deuteranope confusion point.

    The Deuteranope confusion point was published as xy = (1.08, -0.08) in color vision texts circa 1970.

    However, the currently accepted Deuteranope confusion point is xy = (1.40, -0.40).

    Unfortunately, Adobe Illustrator appears to use the OLD confusion point in the Color blindness - Deuteranopia-type proof mode. As a result, the simulation is inaccurate and inconsistent with current vision science understanding.

    This may affect other Adobe products as well but I have not checked those. A comprehensive check should be performed to ensure the Deuteranopic confusion point is updated to the modern standard, xy = (1.40, -0.40) everywhere.

    The attached…

    2 votes
    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  4. Please stop Illustrator coming to the foreground after exporting

    After exporting to screens, which may take several seconds, I usually switch to the the application that receives the exported files and I continue working there.
    Annoyingly, after finishing exporting the files, Illustrator pushes its way back to the foreground so that I have to switch back to the other app I was working on.
    Can you stop this from happening please and leave Illustrator in the background after it has finished?

    2 votes
    0 comments  ·  File Save, Import and Export  ·  Admin →
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  5. Annoying undo behaviour - please don't undo the values in the dialogs

    It has been like this forever but it is very annoying all the same: when you have selected an object and you hit Return to move it by a value of n px, and you undo that action, the x and y values in the Move dialog have been restored to their former value. 99% of the time this is annoying and not what I need. I want the value to be remembered and not undone. I only want the OPERATION to be undone.

    2 votes
    1 comment  ·  User Interface  ·  Admin →
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  6. Artwork flashing/glitching while dragging text

    Artwork on different layers is flashing while dragging text. See attached video.
    -Windows 10 Pro 64-bit build 19043
    -Intel i5-8600, NVIDIA GTX 1060 6GB
    -Illustrator 25.4.1 (64-bit)

    The error can be replicated by dragging the text at the bottom of the artboard. Zooming in/out seems to redraw everything properly.

    2 votes
    0 comments  ·  Other...  ·  Admin →
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  7. 25.3.1 (64 bit) Fit on screen remains active after selection

    When selecting "Fit on screen" the selected screen size remains active and next key press is added to % size

    2 votes
    1 comment  ·  User Interface  ·  Admin →
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  8. Convert to Artboards doesn't work if there are Sublayers on the same Layer

    I get the following error message when I try to convert a Rectangle to an Artboard when the rectangle exists on a layer that also contains a Sublayer:

    "To create Artboards, select non-rotated rectangles that are not clipping masks."

    OS: macOS Big Sur Version 11.5

    Illustrator Version 25.4

    2 votes
    1 comment  ·  Documents and Artboards  ·  Admin →
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  9. Transparency mask bug

    Pasting objects from the clipboard inside the Transparency mask mode doesn't work when the "Paste remember layer" feature is turned on inside the Layers panel.

    2 votes
    1 comment  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  10. イラストレーターの新規作成・読み込みができない。

    iMac OS BigSur バージョン11.5

    2 votes
    Request to Contact Support  ·  2 comments  ·  Launch  ·  Admin →
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  11. pattern glitch

    When moving an object with a pattern fill, I get these streaks and the lag is TERRIBLE. This also happens when editing a pattern as well.

    I'm working on a new iMac with an M1 chip. So far my Adobe programs run very slowly... not the upgrade I thought I'd be making.

    Please fix the pattern interface.

    2 votes
    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  12. Illustrator cloud documents gone - return on uninstall and reinstall, but gone again

    Every time Illustrator starts up it says "cloud documents gone"
    Have to uninstall and reinstall to get them to show...
    but cloud document are gone again after next boot
    The interface eventually breaks, the tools bars stop working, can not change layouts. Signed in, using the most recent version up to date, see attached image.

    2 votes
    0 comments  ·  Performance  ·  Admin →
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  13. 25.3.1 disable GPU visualization

    In this update, GPU visualization disable. I had to reinstal a preview version to solve this issue.

    2 votes
    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  14. svg mit Konturlinie wird falsch übersetzt

    Illustrator Version 25.4 auf Windows 10

    Beim Speichern einer ai Datei, welche einen Pfad mit einer Konturlinie (mittige Ausrichtung) 0,124 px enthält wird das svg korrekt abgespeichert.
    Ändert man die Ausrichtung zu einer am Pfad innen liegenden oder außen liegenden Konturlinie, wird beim Speichern keine Konturlinie mehr mitgegeben sondern eine Füllfarbe, die die gesamte Fläche betrifft.

    Dies ist eine falsche svg Darstellung bzw. Ausgabe. Nachfolgende ist der Text der svg´s dargestellt.

    svg Inhalt korrekt:
    <?xml version="1.0" encoding="utf-8"?>
    <!-- Generator: Adobe Illustrator 25.2.1, SVG Export Plug-In . SVG Version: 6.00 Build 0) -->
    <svg version="1.1" id="Ebene_1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px"
    width="163px"…

    2 votes
    1 comment  ·  File Save, Import and Export  ·  Admin →
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  15. スライス作成直後はスライスオプションのショートカットが無効になります

    MacOSX 11.4
    Illustrator ver.25.3.1

    「矩形を選択→オブジェクト＞スライス＞作成」の手順でスライスを作成した直後はショートカット（eg: option+command+K) でスライスオプションのウィンドが開きません。
    一度「矩形を選択→オブジェクト＞スライス＞スライスオプション」の手順でスライスオプションのウィンドを開くと以降はショートカットで同ウインドを開くことができるようになります。
    以前のバージョンからの症状ですが、バージョンがいくつか上がっても修正されないため報告いたします。

    2 votes
    Under Review  ·  0 comments  ·  Other...  ·  Admin →
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  16. "Not Responding" every 30 seconds

    1. Windows 10, Intel i9-9900K, 32GB Mem, Nvidia RTX 2060 Super
    2. Adobe Illustrator Desktop v25.3.1
    3. Open Illustrator
    4. Every 30 seconds, "Not Responding" appears and I am unable to perform any action for approximately 15 seconds

    I also received a System Compatibility Report- Video Intel(R) UHD Graphics 630. I ensured all drivers, windows, and illustrator are up to date. The issue still occurs.

    2 votes
    2 comments  ·  Performance  ·  Admin →
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  17. Graphic Styles lost, duplicated and hard to manage in general.

    I have painstakingly applied graphic styles to hundreds of icons (the final icon library is for a large CAD application and comprises nearly 2600 icons) but all of a sudden, the styles are not recognised any more. Objects are still graphically the same but when I select an object, the styles panel does not light up where it should.
    I have been having trouble getting graphic styles to work properly with styles getting duplicated and the very clunky way of saving and reapplying graphic styles to objects. This issue just makes me think I shouldn't bother. What are Graphic Styles…

    2 votes
    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  18. Symbol transformation "Reset" button sometimes greyed out

    Illustrator 25.3.1 on MacOS Big Sur 11.4

    I have several instances of a Symbol on my Artboard, and each has been transformed.

    Some of these instances displays the "Reset" button when I select them, some others don't, and I have no choice but to use the Symbol panel. Why??!?

    2 votes
    5 comments  ·  Symbols  ·  Admin →
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  19. Export for screens scale problem

    Sometime ago, I entered 0.2x in the scale field in the Export for Screens dialog. Now, in all documents, even if I set the scale to 1, I get the 0.2x scale. Even in new documents! I have even tried to delete the scale definition, it always comes back as 0.2x

    2 votes
    0 comments  ·  File Save, Import and Export  ·  Admin →
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  20. Polygon is broken when opening from SVG

    The details to reproduce:
    1. Windows 10.
    2. Illustrator v. 25.3.1
    3. At least one polygon is broken during the import.
    4. The actual and expected results can be found in the attached AIBrokenPolygon.png file.
    5. See attached SVG file (accomack_county.txt, please change the extension to zip)

    2 votes
    0 comments  ·  File Save, Import and Export  ·  Admin →
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