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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7924 results found

  1. SVG export with Internal CSS and Layer names - not working suddenly in 26.2.1 - export does not contain layer names; omits some layers

    Illustrator 26.2.1 CC on Mac OS (Intel)
    Export used to export layer names with these settings.
    Now it unexpectedly exports shortened group names.
    How can I revert back to old Illustrator version?

    2 votes
    1 comment  ·  File Save, Import and Export  ·  Admin →
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  2. ui scaling

    UI Scaling option is missing in Adobe Illustrator 2022 on Desktop

    Using a Macbook Air 2015 running MACosMonterey Version 12.3.1

    2 votes
    0 comments  ·  User Interface  ·  Admin →
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  3. グラデーションをかけたオブジェクトのSVGファイルのアセット書き出し

    グラデーションをかけたオブジェクトをアセット書き出しでsvgファイルに出力し、出力したsvgファイルを開くとグラデーションが消え黒いオブジェクトになる。

    2 votes
    Under Review  ·  1 comment  ·  Other...  ·  Admin →
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  4. Editing pattern or symbol changes selected layer

    Upon exiting edit mode for symbols or patterns the selected layer will change to the top-most layer. It should remember the selected layer prior to entering edit mode and maintain that.

    2 votes
    0 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  5. Font activation bug persists on Windows 10

    Font activation bug persists on Windows 10. Even after the upgrade, I'm still constantly having to deactivate and reactivate Adobe fonts to get them to display. Eventually the problem fixes itself, but it wastes lots of time every time I open the program

    2 votes
    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  6. 'Export as' SVG No Longer Includes Width/Height on Embedded Images

    When exporting an AI file with an embedded PNG screenshot (added via File > Place) as an SVG, the <image> tag in the exported SVG file is no longer being created with "width" and "height" attributes.

    This creates an error when trying to use the exported SVG in XMLmind (which states that there is no width attribute on the <image> tag), and I imagine in other contexts as well.

    We're on an enterprise cloud subscription of Illustrator, so at any given time we're working with the most up-to-date version. In a similar file I exported to SVG back in January…

    2 votes
    0 comments  ·  Images, Links  ·  Admin →
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  7. Enlarging makes preview disappear

    When I zoom in extremely large, the image disappears. This happens with CPU activated and not activated.

    2 votes
    2 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  8. Copying and Constraining using keyboard shortcuts (Opt/Shift) is causing error sound

    This version of Illustrator (26.1) on MacOS Monterey 12.3 is sporadically having problems with taking an object and using keyboard shortcuts to copy/constrain (option/shift). At seemingly random times when trying to copy an object with option held down or option/shift held down and dragging the object with the mouse, I am getting the error noise and then a rejection of what I was trying to do. It happens frequently throughout my workflow, but I'm not sure exactly what is triggering it. Sometimes I get the error noise when simply dragging an object around the artboard, but again seems totally random.

    2 votes
    0 comments  ·  Performance  ·  Admin →
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  9. Illustrator changing color values every time I reopen program v 26.0.2

    I'm on a brand new MacBook Pro and I'm using illustrator from the cloud version 26.0.2 on Mac Monterey v 12.1. Every time I close out a file and reopen it the hex colors are changed. I have never touched the setting on my colors. I've attached an example below. You can see that when I was previously working in the file I listed the hex code, but now when I open it it is different. Please help. This is making my branding impossible and I'm turning in projects incorrectly as a result.

    2 votes
    Resolved (Comments Open)  ·  2 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  10. Illustrator won't let me save

    Whether I open an existing ai file or start a new, when I got to save the document, it opens up the save menu however then it doesn't allow me to click on any section, not even the side menu to desktop, and you can see the save button is greyed out? Please can you provide a solution?

    2 votes
    0 comments  ·  Other...  ·  Admin →
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  11. テキストをアピアランス分割+アウトラインした際、線の太さが変わる

    オペレーティングシステムおよび Adobe Illustrator (デスクトップ版) のバージョン
    macOS Catalina 15.7
    Illustrator　 2022（26.0.3）

    問題が発生したときに実行していた手順
    1　テキストに対し、アピアランスパネルで「線」を追加。
    2　線に任意の太さと色を設定。
    3　アピアランスパネルで　パスの変形→変形→拡大・縮小を任意の数値に設定。
    4　テキストを選択し、オブジェクト→アピアランスを分割
    5　テキストを再度選択し、書式→アウトラインを作成　を実行。

    想定していた結果
    見た目そのままの状態でアウトライン文字になる

    実際の結果
    アウトライン文字になるが、線の太さが変わる

    文字のアウトラインを先に実行すると別のアピアランスが作用して違う見た目になってしまうため、現状「拡大・縮小をしない」しか回避手段がありません。
    Illustrator バージョン26.1でも同じ結果になります。

    よろしくお願いします。

    2 votes
    Under Review  ·  0 comments  ·  Type, Fonts, Text  ·  Admin →
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  12. 別名保存後にJPG書き出しした際、JPGのタイトルが別名保存前の名称になる

    オペレーティングシステムおよび Adobe Illustrator (デスクトップ版) のバージョン
    macOS Catalina 15.7
    Illustrator 26.0.3（2022）

    問題が発生したときに実行していた手順
    1　aiデータを開く（ファイル名　1.ai）
    2　別名保存する（ファイル名　2.ai）
    3　JPG書き出しをする（ファイル→書き出し→書き出し形式→ファイル形式：JPG）
    4　保存されたJPGをFinderの「情報を見る」で情報を開く

    想定していた結果
    ファイル名、タイトル共に「2」となる

    実際の結果
    タイトルが別名保存する前の名前「1」となる

    業務のワークフローで、
    aiデータをJPG書き出し→フォトショップのドロップレットでPDF変換→
    PDFにキーワードをタグとして付与しフォルダに集める→必要な時にFinder上で検索
    という手順を行っています。

    PDFにする際、JPGのタイトルがそのままPDFのタイトルとなるようで、検索の際にタイトルでもヒットするため関係ないファイルも検索されてしまい困っています。Acrobatでタイトルの変更ができますが、ファイルの最終更新日時が変わってしまうので可能な限り避けたいです。

    数年前から同じような現象が起きているので、以前のバージョンから発生しているかもしれません。

    よろしくお願いします。

    2 votes
    1 comment  ·  File Save, Import and Export  ·  Admin →
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    Completed (Comments Open)  ·  PCM Maro responded

    Ilustrator 製品版フィードバックへのご協力ありがとうございます。


    OS でのファイル情報の「詳細情報」は、ファイルのメタデータのタイトルが参照されます。

    Illustrator では「ファイル > ファイル情報...」メニューを選択し、ファイルのメタデータを設定変更できます。


    書き出しファイルにも、このメタデータが使用されますので、Illustrator の「ファイル情報」メニューで変更したメタデータのタイトルが、OS のファイル情報の詳細情報に反映されるかご確認ください。


    よろしくお願いいたします。

    Illustrator チーム


  13. Holding alt to make the Width tool only change one side of a brushed path snaps the other side to zero.

    1. Draw a path. Give it a simple, thick stroke.
    2. Hold down ALT while using the Width tool to change one side's width; note that the other side stays the same width.
    3. Draw a new path. Give it an art brush or pattern brush.
    4. Hold down ALT while using the Width tool to change one side's width; note that the other side suddenly snaps to zero-width.

    I would swear the Width tool used to behave as in step 2 on brushed paths? It'd be nice to get this reversion fixed. Or to make the Width tool behave consistently across different kind…

    2 votes
    2 comments  ·  Brushes  ·  Admin →
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  14. Alt + drag use Group Selection Tool cause illustrator crash

    Illustrator 16.0.3
    Windows 10 20H2 19042.1526
    i7-10700 2.9GHZ
    16GB RAM

    2 votes
    5 comments  ·  Actions  ·  Admin →
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  15. Illustrator not effectively handling Windows Desktop Magnification

    I have been having so many problems with Illustrator lately and just now realized that it is because of my UltraWide monitor and the fact that I have Windows Magnification set to 200%.

    This is not being handled well in Illustrator. It's making the active area around a selected item way too big. I can be 100px off of the selected item and it still wants to rotate. I try to select a point and it's nearly impossible. If you look at all of the "tolerance" bug reports, I would be willing to bet they all deal with magnification levels…

    2 votes
    0 comments  ·  Performance  ·  Admin →
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  16. Please Fix: Function "create outline" unpredictably results in pixel error

    Converting a path by the "create outline" function unpredictably results in pixel errors. See pictures:
    Pic1.: Path object in pixel preview. Position is correct.
    Pic2.: Result after applying "create outline" function.
    Position of outline path is wrong in fourth place after comma leading to a grey fragment. The only solution is to repair every outline in a very time consuming process. In my view is a critical error when trying to work pixel perfect. Please solve this issue!

    2 votes
    9 comments  ·  Tools  ·  Admin →
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  17. Artboard name problem when exporting

    When exporting files in image format the name of the first artboard aways differs from that of its subsequents, being outputed as "Untitled_Artboard 1" instead of "Untitled-01".

    Given that every modification must be done "by hand", it turns out to be very exhausting.

    2 votes
    1 comment  ·  Documents and Artboards  ·  Admin →
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  18. Illustrator keeps oversaturating the color space even though modes/swatches are set correctly.

    When opening a file (usually with photography), illustrator will oversaturate all the colors regardless of color settings. Everything will be set to consistent CMYK settings but the colors show up so saturated and it's impossible to work in that space.

    2 votes
    5 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  19. CPU Preview defaults even for basic usage (Macbook Pro 2019)

    CPU Preview is forced even with basic files with horrible performance. Can not choose GPU Preview after a few moment.

    Adobe Illustrator 26.0.3
    macOS 12.2.1
    MacBook Pro 2019
    2.4 GHz i9 | 32GB RAM | Radeon Pro 5500M 8GB

    2 votes
    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
    How important is this to you?

  20. Illustrator 2021 and 2022 Zoom not working correctly after OS update to Monterey

    Like the title says, after update to Monterey.... when using Illustrator 21 or 22 when zooming into an object, either vector, tiff, eps on the document the screen goes gray about 150% to 300%. I have reset many things, GPU.... reset preferences, colors, overprint off and on.... nothing seems to correct it. This happened Only after going from Big Sur to Monterey. Attached is a screen shot at 100% zoom, then the same art at 300%. The art is all vector, that really doesn't matter, vector and images act the same when zooming. Another screen shots on another job at…

    2 votes
    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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