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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7716 results found

  1. Linked images/files got embedded after file [recovered]

    When Illustrator got crashed I reopen the file and the file got recovered with a message saying (could not find a plug-in to read the linked file "links". .....)

    and when I press (ignore) button I saw all my linked got missing and embedded also

    2 votes

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  2. Find and replace superscript

    I've tried copying the superscripted text to the clipboard and pasting in the Replace box of the Find and Replace dialog, but it loses the superscripting, and pastes into the document without it. I find I have to go into each occurrence individually and superscript each one.

    2 votes

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  3. The lines appear to be drawn when touching on the screen, but once pen is released the lines disperse

    The lines appear to be drawn when touching on the screen, but once brush is released from the surface, the lines disperse as if they were never drawn,

    2 votes

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    0 comments  ·  Tools  ·  Admin →
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  4. Inconsistencies in adding gradient swatches in Adobe software and Adobe's instructions for Illustrator gradient swatches are incorrect

    Only one of the methods listed on the Adobe Illustrator help page regarding adding gradient swatches actually works..

    There is no 'Add to Swatches' button in the Gradient menu (in fact, there is no Gradient menu, only a Gradient panel).

    Dragging the Gradient fill box from the Gradient Panel to the Swatches panel does absolutely nothing.

    Furthermore, the instructions 'Click the swatches menu in the Swatches panel and choose New Swatch' fails to explain the fact that you need to have your gradient selected and active in the active Fill or Stroke boxes.

    On top of all of this, all…

    2 votes

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  5. Actions don't work with function keys in Illustrator 2020

    In CS6 the function keys worked fine to invoke actions. In Illustrator CC 2020 the function keys operate as Mac function keys but can't be used to invoke an action. For example, I have Shift + F3 programmed in AI to save a file as .PNG to the current disk. I know the action does what it should because when I double-click it in the Actions menu it works fine. When I press shift+F3, I get the multi-file window, which is the native Mac keyboard function for F3. It's as if the programmers forgot to override the Mac function keys…

    2 votes

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    1 comment  ·  Performance  ·  Admin →
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  6. template outline visuals out of scale

    When I open illustrator, the outlines of the different visual templates are overlapping the text below... Looks pretty sloppy, Adobe.

    2 votes

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  7. Symbol disappears when edited in place

    When you have a symbol on the artboard, double click it to go into isolation mode, make some changes, exit isolation mode — the symbol disappears from the artboard.

    2 votes

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    0 comments  ·  Symbols  ·  Admin →
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  8. "Save as" Illustrator bug

    Hi. I have the latest 2020 version of Illustrator 24.1.2.
    When I press "Command" + "S" it starts to save. Once it is finished saving it used to have an asterisk in the file name that disappears to indicate that it has been saved. The asterisk no longer disappears. It remains.
    Then when I close after saving it gives me the attached "save" box, and says that "if I don't save my changes will be lost", but if I click "Command" + "S" and then close without saving it does save.
    It makes things very slow. I can't work like…

    2 votes

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  9. Illustrator suddenly changed from RGB to CMYK

    Windows 10, Illustrator 2020

    1. Working on a digital comic and suddenly colour has been changed
      from RGB to CMYK, which means I cannot copy and paste the colours
      I was repeatedly using anymore.

    2. Black colour has been automatically replaced by a dark greenish black;
      upon further inspection, it can be seen that it is not completely black. It feels odd at plain sight. I have manually selected each line which has changed colour, but it keeps going back to that dark greenish black.

    2 votes

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  10. SelectiveUnlock.aip error - Adobe Illustrator CC version 24.1.2, OS Windows 10 Home Edition Build 1909

    The File New/Open screen does not work.
    When clicking File>New opens a pop-up screen with title %CCXFNFTDIALOG_NAME with nothing inside.

    Can not create NEW file.

    2 votes

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    1 comment  ·  Launch  ·  Admin →
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  11. Decimals from nowhere in 24.1.2 update… go to 24.0.3 again!

    Decimals from nowhere in 24.1.2 update… go to 24.0.3 again!

    On macOS Mojave 10.14.6
    Retina 5K, 27-inch, Late 2015
    4 GHz Intel Core i7
    24 GB 1867 MHz DDR3
    AMD Radeon R9 M395X 4 GB

    2 votes

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  12. Excluding fill and stroke settings when applying a graphic style

    Intention: I want to have a graphic style for applying shadows (using the material UI shadow requirements)

    Because it does not seem to be possible to just copy and paste and existing effect of an element (like a drop shadow on a square element) I am using a workaround.

    I created a graphic style with my desired shadow. I noticed that when applying the graphic style to element, it overwrites its color and stroke values.

    I thought the setting "override character color" would prevent that from happening, but it doesn't. Every time I'm applying a graphic style it replaces the…

    2 votes

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  13. Common Dialog Boxes lag: saves each step from Dialog Box

    – MacOS Mojave 10.14.1
    – AI 24.1.2

    The problem appears in ALL dialog boxes in Illustrator: from transforming to changing colours.

    For example I want to move my object 10px to the left. I open the Dialog Box, all the Positions are 0, Preview is on. I enter 10px, the object moves to 10 px. But, for example, that isn't enough for my artwork, and i'm entering then 12px instead of 10px, in the same dialog box.

    And then the "magic" happens.

    Let's say the original position of the object is 0. When I enter 10px, the position changes also…

    2 votes

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  14. CC Library Legacy Warning

    Operating System: Windows 10
    Illustrator Version: 24.1.1

    I am trying to add a CMYK graphic to CC Library. When I do, I receive the warning:

    "Saving to a legacy format may cause some changes to your text layout and disable some editing features when the document is read back in."

    Resetting my preferences did not help. I checked for Adobe updates, but Creative Cloud doesn't indicate there are any available. If I add it as an RGB graphic, I do not get the error. But I need the CMYK version.

    2 votes

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  15. Window not showing

    From the Finder (MacOS X 10.15.4), I open a n illustrator Document. The app comes forward and I see a black screen. The "Window" menu tells me that the document is open BUT where? I don't see it (nope, I don't have a second monitor). Clowe the invisible window and the Window menu shows nothing open. Try again, from the finder and again, no windows look opened. Try from Illustrator, File/Open: same thing, another fail. Quit app, relaunch app by launching doc from the Finder. now the file opens as it should. Close file, try again. Back to the black…

    2 votes

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  16. Brush not working with dual monitor setup

    1. Illustrator v 24.1.1
    2. My brush pen doesn't line up to where my pen touches on the screen. I am using a touchscreen monitor on a desktop computer. The brush works in photoshop and every other program but illustrator.
    3. I would like to use the brush in illustrator for drawing
    4. The brush is about 2-3 inches away from where I touch the screen almost like it's treating my two monitors as one, always pulling toward the center of the two screens.
    2 votes

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    1 comment  ·  Tools  ·  Admin →
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  17. Dashes not reproduced properly on paste from Excel

    Copying any chart from Excel to Illustrator, where the chart contains a dashed line does not respect dash spacing set in Excel, and always imports with fixed (and rather nonsensical) 1000px dash spacing (so typically no dashes are seen except the first one in almost any artwork).

    This has been happening for a while, 1-2 years for sure, so it's not a new bug. It persists across Illustrator and Excel versions.

    1) make a chart in excel
    2) add dashes to the line
    3) copy and paste into illustrator

    Expected:
    Dashes as they look in excel

    Actual:
    Dashes are always…

    2 votes

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  18. Guides are barely visible bug

    After the latest Illustrator 24.1.2 update, guides, when they are not selected are barely visible. As seen in the attached file.

    Can we fix this bug please? Thank you!

    2 votes

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  19. The document "annoyingbug.ai" is currently getting saved. Try again after the process is complete.

    "The document "annoyingbug.ai" is currently getting saved. Try again after the process is complete." This pops up when you use save as while there is a save currently going on.

    This dialog box was removed when closing the document in 24.1.1. Can we also get it removed when using save as?

    Would be nice if the save as started once the current save is done like in previous versions.

    Thanks,
    Josh

    2 votes

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    0 comments  ·  Other...  ·  Admin →
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  20. Rulers disappear at restart.

    Even If I have checked "Show/Hide Rulers Across All Documents" every time I restart Illustrator, I have to activate rulers AGAIN. Come on guys, you always need a wheel to drive a car, we always need rulers ON. Help us with this bug.

    2 votes

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