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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7716 results found

  1. Rename layer problem in 24.2; cursor disappears

    Mojave 10.14.6, Illustrator 24.2
    Attempting to rename a layer in the Layers panel
    Prior behavior: that the cursor would appear, could then be moved via the arrow keys
    Actual behavior: cursor completely disappears

    2 votes

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  2. Large size canvas saving to pdf failed

    Using windows 7 and Illustrator 24.2 June release

    As documented for Large size canvas, created a file using 2270x2270 in. While saving it as ai it's saving as expected, but saving it as pdf using pdf ver. 1.6 or later getting an error:

    "The dimension of this page is out of range"

    2 votes

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  3. Info Palette anomalies

    The Info Palette in AI 24.2 won't resize to its normal size. Plus the CMYK fields are out of place.

    2 votes

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  4. Cannot stop Auto Resize on Area Type box for large text areas

    I do not want my text box to auto-resize. The "Auto-Resize" option fails on large text box areas. Auto-Resize is turned off in my preferences. I have large text box areas filled with type and whenever I need to make an adjustment to the type box it always automatically resizes. I have tried selecting the "fixed" options and those fail too. In the video attached you can see that large areas of text will automatically resize. However, on a smaller scale the Area Type box does not.

    2 votes

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  5. Cmd+drag does not copy artboard

    Cmd+drag only moves selected artboard. No copy possible. No layers or content are protected. Option to copy artwork with dartboard is selected.

    Mac OS Catalina and latest version of Adobe

    2 votes

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  6. program freezes on layer reorganizing and moving shapes 24.1.3

    MacBook Pro OS Catalina 10.15.4
    2.3 GHz 8-Core Intel Core i9
    16 GB 2400 MHz DDR4
    Radeon Pro 560X 4 GB
    Intel UHD Graphics 630 1536 MB

    Using a Wacom Intuos M running drivers v. 6.3.39-1

    Illustrator 24.1.3

    When using computer's trackpad or drawing tablet I have encountered problems that render the program unresponsive.

    As I re-order layers in the layers panel and I when move simple shapes or groups of shapes across the artboard, the action is not performed. When hovering the cursor anywhere in the interface I see a circle with a strike through it, program is essentially…

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  7. Creates "ai2483293123FileName.ai" files

    I'm using 24.1.3 of Illustrator and I have come across these files popping up on my network drive. Are these now the "temp" files? Once these files are created, I can not delete them because Finder tells me it is currently being in use.

    2 votes

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  8. Crash on open/new documenti after window 10 update 4560960

    After 4560960 update, illustrator crashes on open or new document.
    Uninstalling update does fix it.

    Windows 10 home, all latest updates applied, happens on 10 machines, all different hardware.

    Not sure if illustrator or windows bug. For now delayed updates for a week, hoping in a fix soon.

    2 votes

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    1 comment  ·  Other...  ·  Admin →
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  9. Rotating with selection tool buggy

    When attempting to rotate a shape using the bounding box and the selection tool, in every version previous to 24.0 I just moved the cursor outside the bounding box a certain distance and the cursor would change to a bent arrow, allowing me to click and rotate. Ever since then, I've still been able to rotate the shape this way, but the cursor arrow doesn't change to the bent arrow icon until after I click, meaning I am unsure whether or not I am about to resize or rotate the shape.

    2 votes

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  10. spot color limit

    Please stop the limiting of the spot colors. I use multiple spot colors when making color swatches for profiling some of our machines. I do not always want to convert everything into CMYK in Illustrator.

    I am not sure why this was changed because I can not understand what value limiting the colors adds?

    2 votes

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  11. 2 votes

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    0 comments  ·  Launch  ·  Admin →
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  12. Bug with the Gradient live

    Hey,

    When I use the gradient tool (G), I don't see the gradient live, is it a bug or is it just on my side ?

    Thank's for you'r help

    2 votes

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    1 comment  ·  Gradients  ·  Admin →
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  13. 3D Extrude & Bevel Mapping Symbol

    When I try to map a vector artwork using the 3D Extrude & Bevel Options on the "Map Art" windows shows that the artwork is mapped correctly on the face of shape however the final result stays with the black color of the outline, this does not happen when I do a flat graphic like a JPEG or PNG.

    This issue has been happening with multiple versions of illustrator.

    2 votes

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  14. Illustrator crashes on Macbook Air Mojave

    Illustrator crashes frequently - generally after 20 minutes of use. Most frequently when I'm using pen tool do draw qith bezier curves. First the background desktop goes black, then menu items dissappear, then it freezes and goes entirely black. 2015 Macbook Air on Mojave -

    2 votes

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    0 comments  ·  Performance  ·  Admin →
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  15. Copy paste text dont show ö,ü,ä,õ letters

    If I copy "täpitähed" (or what else text where are those letters in) it gives messy text where isnt seen öüäõ letters at all. It worked nicely before.. but now sometime it have been like this messy paste. Can you please fix it!

    2 votes

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  16. Ai files saved on windows lose their preview when changing extension to .ait

    To prevent accidentally saving over common library files (stock graphics and the like) we save our artwork files as .ai, then change the extension to .ait so that they will open as an untitled file. There are a couple of reasons I do things this way instead of saving them as .ait files from the get go.

    The main reason is that it's not uncommon that I'll need to run a batch script on several files. As part of that batch, I open the file, make some change(s), then save the file. If the files are initially saved as a…

    2 votes

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  17. Pressing Ctrl + Win sends the active object backward

    If you have at least 2 objects on the artboard and the top one is selected, pressing Control + the Windows key on Windows 10 sends the active object backward one step. It's a keyboard shortcut that doesn't appear to be editable in Keyboard Shortcuts in case it interferes with that shortcut being used for something else.

    2 votes

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    1 comment  ·  Layers  ·  Admin →
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  18. Constraint not working properly in Properties

    I'm using adobe illustrator cc 24.1.2 on Windows 10 v 1903, The constraint function in the properties tab is not working properly for me. When i press the constraint button, the height and width proportion should stay the same when i change one number, but it changes them to be slightly off. If i make a circle 500 x 500, constrain the dimensions, and change the height to 250, it changes the width to 249.499. It doesn't matter what numbers i use, it will always change the other dimension to be slightly off what it should be.

    2 votes

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  19. Tabs randomly stop functioning, will only show one project

    Since one of the recent CC updates at the end of February, both Illustrator and Photoshop have been having a glitch multiple times a day with their tabs. You'll go into the program and see one of your projects open, but when you click on another tab it still shows the original project. The only way you can see your other projects is if you take them off the tab bar into a separate window. All tool panels behave exactly the same. The only way I can fix this is to take every single one of my projects off the…

    2 votes

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  20. cannot duplicate or move artboards

    Cannot duplicate or move artboards with artwork in Illustrator 2020. Artboard will merely move with the artwork contained when hitting opt+click. Can only duplicate artboards without artwork.

    2 votes

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