Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8233 results found
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Transformations committing even upon cancel
Even MORE issues with latest version of Illustrator which are rendering it almost unusable for me. When using one of the transformation dialog boxes (Move, Rotate, Scale etc) if the preview option is selected, as you change the numerical values to see what the effect might be, it commits each of those changes. Even if you CANCEL out of the dialog box it will have made the transformations to your object and you have to make multiple undos to get back to your starting point.
Found the same issue with the Free Transform Tool, it commits changes in little stages…
2 votes -
Appearance is not applied when opening a file
macOS Mojave 10.14.6 Illustrator 23.0.6
Model Name: MacBook Pro
Model Identifier: MacBookPro13,3
Processor Name: Intel Core i7
Processor Speed: 2.6 GHzConditions for failure
1. Illustrator Preferences / General [Show The Home Screen When No Documents Are Open] Put a check.
2. Show Links Panel. Links Panel Options [Thumbnail Size] Select other than None.
3. The Place image format is EPS.
4. Open a file with the Home Screen displayed.2 votes -
Wrong font shows up in Illustrator when activated in Adobe Fonts
When I activate a font in adobe fonts the wrong font shows up in illustrator. It isnt even in the same font family.
2 votes -
Direct Selection Tool on Control Handles Doesn't Work Properly After Puppet Warp
Normally, you can adjust a single control handle of an anchor point with the Direct Selection tool without affecting the other control handle. But after you perform a Puppet Warp on a shape, this is no longer the case. Using the Direct Selection tool on a control handle affects both handles simultaneously. In order to reproduce this bug, the object you're working on may have to be a group of objects. Here is a video of the problem: https://youtu.be/qZoJOQb0seI
This is in Illustrator 23.0.6 on a Mac.
2 votes -
Radial grid inaccuracy
Not many may use the radial grid, but if you're into special shaping and structures you need them often. Very often. They are a super tool to divide elements, for instance. Sadly, in CC this tool is no longer precise. Not all radial dividers meet the circle around them. This means not all radial dividers are equally long, which is a pain. Attached are screenshots of a portion of the dividers in a same-size radial grid in Illustrator CS6 and Illustrator CC 2019, and of what happens when I try to construct something in CC, which I have given up…
2 votes -
Match zoom
I always toggle 2 files with tool match zoom, but it's not working for CC18, but if I start match zoom option & manually select the second file then its possible
2 votes -
Ai quits unexpectedly constantly
working on a new or existing file, Ai unexpectedly quits: on save, quits when i choose "edit link" and quits randomly- no idea why. does not save file at all, as if the file never existed and i need to start from scratch every time, even if i previously saved my work!
OS: Mojave 10.14.6
latest Ai cc version2 votes -
Embed images disappears/ becomes damaged after illustrator crash.
It started to happen after I changed to windows 10 and dobe updated the Illustrator version. Prevent this from happening, cause when images are embed I do not have any copies in my computer. They are just there in illustrator and lots of hard work might be lost.
2 votes -
Constant crashing, lagging, power drain,
Illustrator is constantly slow, lagging, crashing, unresponsive, and small files are acting like large files. I have been using Illustrator for 8 years, but now, it is affect my ability to do my job. I am so incredibly disappointed with the performance issues, slow response time, and I dread having to use this program now. The CS6 version was WAY better than this.
Please adobe, for all of your customers, fix what's broken before adding new features, and 16GB of ram is no where near enough to run this program anymore. 32... maybe.
3 votes -
Can't reset bounding box on certain shapes
"Reset bounding box" is greyed out on objects that has been created with these tools: Line tool, Rectangle tool, Ellipse tool, Polygon tool, Rounded rectangle tool
It seems to work with all other objects.
I'm using 23.0.6.
2 votes -
Text with small caps is not exported correctly to SVG
When setting the small caps variant to a piece of text, this information gets lost on SVG export.
How to reproduce (Winx64, 23.0.3):
- Create a new document
- Add some text, e.g. "Some Text"
- Activate the small caps property for the text
- Export the document to SVG via File -> Export -> Export As...In the resulting SVG document, the text does not appear as small caps but instead is capitalized, e.g. "SOME TEXT".
Expected behaviour: the text should appear with small caps with the help of the font-variant: small-caps; CSS attribute.
2 votes -
Align box keeps disappearing
The Align box keeps disappearing when I click its tab. I have to keep clicking other tabs before it randomly appears again.
2 votes -
Adobe Illustrator crashes when trying to create or open file..
I decided to use Illustrator today and when i tried to make a new file, it would open and just stay grey and eventually it would stop responding and i would have to force quit it. I tried to open a file and edit it but the same thing happens. I am using Adobe Illustrator CC 2019.
2 votes -
Brush 0.5 pt the stroke isn't even ! (Illustrator CC 2019)
I don't get it, the stroke gets modified to uneven thickness... My parameters are round brush 5 pt, fidelity at middle and edit selected path at 12 px.
I have searched past posts about this problem but haven't found any.
Thank you!
2 votes -
Illustrator looses workspace settings
Good day. My problem is that I worked for a very long time in Adobe Photoshop (cs3,4,5,6, cc). But Ai surprised me - to make a backup of the workspace I have to go to AppData / Roaming / Adobe / Illustrator etc. and make a copy of the folder, because when I open a new document, I get a completely different space. (Export/import settings do not help) Why can’t you transfer the settings to the program, and not to the open document? Every time I do as I feel comfortable and every time I reduce the Tool panel, because…
2 votes -
Reflect tool showing artifacts when flip mirroring a live paint group
A live paint tool when mirroring via Reflect (O) function, seems to always distort parts of the flipped and copied image, sample here. But I've had worse results.
2 votes -
Why did you add a stroke to the Layer Thumbnail of empty layers?
In previous versions of Illustrator, if you deleted all the content of a layer or sublayer, you could immediately see that it was empty because its thumbnail in the Layers palette lost its stroke. Now all layer thumbnails have a border regardless. This was a very useful feature, and I can't imagine why it would deliberately be removed. Can you please add it back?
2 votes -
画板图层顺序调整后，重新命名画板名称，导出图片顺序错乱的问题
增加画板，调整画板顺序并重新命名，发现导出图片顺序不一致（图片命名错乱）
测试是在win10+AI cc20192 votes -
Rearrange All Artboards ignores locked layers
When I use the command Rearrange All Artboards from the Artboards panel object on locked layers are not moved with the artboard.
To test make a document with two artboards and two layers. Draw anything on Layer 1 for each artboard them copy it exactly to Layer 2, or just duplicate Layer 1. Hide or lock a layer then use Rearrange All Artboards to rearrange the dartboards. The objects on the locked or hidden layers do not move with the artboard.
The two screenshots show before and after using Rearrange All Artboards with one layer locked.
2 votes -
O Adobe Illustrator está Travando e Fechando sozinho
O meu adobe Ilustrator, esta com erro de travamento. principalmente quando vai salvar um arquivo., le trava e fecha. Já não sei mais o que fazer. Esse problema começou depois da atualiazação.
Por favor ajudar ai!
2 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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