Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7721 results found
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Dimensions of this page are out of range
The original file i used to make a back wall design has worked for years now and every time i update it, it still works. UNTIL NOW. The image REFUSES to save as a PDF or anything, as it says the dimensions of this page are out of range... EVERYTHING is within the canvas but still refuses to work. If it saves as a PNG, it cuts off part of the sides, EVEN if i shrink it down WAY smaller into the box, it STILL cuts off stuff in the PNGS. What is wrong????? AI its self keeps freezing... yes…
1 vote -
Keyboard Increment works wrong and arrow keys move object more than they should
I have the problem as a result of the last update to Illustrator 2025, version 29.0 (October 2024)
The measurement set in the Preferences section, General in Keyboard Increment does not displace the configured measurement. For example, I set 0.5 mm and when moving with the arrow key to the sides it moves 0.706 mm
Likewise, when using Shift + Arrow you must move the measurement 10 times, in my example you must move 5 mm but it moves 5,292 mm
Please correct ERROR it is very useful and necessary, it makes me waste time in the Design
1 voteThe issue reported no longer happens in 29.0.1.
In case a similar problem happens with you, make sure you have both Snap to Grid and Snap to Pixel disabled.
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Issue while saving a file in Adobe Illustrator 2025
I’m facing an issue while trying to save my Adobe Illustrator design file on my Mac. I can work normally, but when I try to save the file, I’m unable to rename it. The save screen freezes, and the “Save” button becomes unresponsive. The only button I can click is “Cancel.”
1 vote -
箇条書きテキストの不透明度が勝手に変わる
箇条書きを適用したテキストを含むファイルを保存後再度開くと、箇条書きテキストの不透明度が、初期設定から「不透明度：80%、合成モード：乗算」に変わっています。
全てのデータで起こるわけではありませんが、一度この現象が起こると何度不透明度設定を元に戻して保存しても、次に開くとまた変わります。
コピーしたファイルも同様です。
既出、解決済みの問題でしたらすみません。使用しているバージョンは28.5です。
1 vote -
Cannot paste screenshot without error "Not enough memory to place the file"
This started happening with the Illustrator 29, and I can confirm that I do not have this issue with the previous version of Illustrator. On Mac OS Sequoia 15.0.1. When I take a screenshot to my clipboard and attempt to paste in illustrator, I receive the error "Not enough memory to place the file." If I drag the same screenshot from the desktop, it places the link fine and can be embedded fine. Thanks.
0 votes -
The operation cannot complete because of an unknown error [!IMP]
I keep getting this error every time a move a polygon or anything on the canvas. It's ground me to a halt. PLEASE FIX!
1 vote -
Text Not Displaying in Adobe Illustrator 28.6 (64-bit)
Description of the Issue: In Adobe Illustrator 28.6 (64-bit) on Windows 11, the designs load properly when opening files, but the text does not display. Instead, only the shadows of the text are visible, and the actual characters are missing. This issue occurs across multiple files and affects the ability to edit text elements within the designs.
Steps to Reproduce:
Open Adobe Illustrator.
Load any file that contains text elements.
Notice that while the design loads correctly, the text is not visible—only its shadows are displayed.
Expected Behavior: The text should load and be visible along with the rest of…1 vote -
Text rewraps when opening file in Illustrator 2025 v29.0 that was built in Illustrator 2024 v28.6
Text rewraps when opening a file in Illustrator 2025 v29.0 that was built in Illustrator 2024 v28.6. Please see attached PDF with the problem highlighted in yellow.
1 vote -
Transform Again (Command + D) works inaccurately
When repeated more than three times, distances and measurements become inaccurate.
1 vote -
Smart Quotes not working properly
If deselected “Smart Quotes (“‘)“ , upon keying in a prime (') or double prime (") AI still convert the primes to quotes. My work needs to communicate dimensions (eg, 5'–6" × 2'–0") and with First Nation orthographies Mi'kmaw First Nation that require access to these standard characters. This needs to be fixed.
1 voteThis got solved by disabling 'Use Typographer’s Quotes' option in Document Setup > Type.
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Outline View is not working in v29.0
When I try to switch from GPU Preview to Outline View, the screen flickers and remains on GPU Preview. The name in the menu changes, but the screen doesn't.
1 vote -
Guidelines disappear from recovered documents
In automatically recovered documents, guidelines can not be made visible. AI29.0 Win 11 Pro 10.0.22631
1 vote -
Open in Illustrator Desktop in Fresco not working
I am in Fresco, click "Publish & Export" and "Open a Copy" in Desktop Illustrator. 9 out of 10 times nothing happens.
1 vote -
There is a problem with zooming the mouse wheel in 29.0
When zooming with the mouse wheel, the zoom coordinates are severely offset.
This issue existed in previous versions and was fixed in 28.6, but reappeared in 29.01 vote -
Pasting text within text box changes formatting to neighboring type
I am trying to cut and paste type within an area type box. I have the type formatted with mixed attributes. But when I paste the type in its new location all formatting is lost and it assumes the format of the type next to where I paste it.
1 voteThis can happen if the 'Paste text without formatting' option is toggled in Preferences > Clipboard Handling. This would cause Ai to paste text with no formatting, adapting it from the target text.
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Distortions / pixelation when Space bar is held and mouse pointer moved
When I press and hold space bar and move the mouse pointer to navigate the screen, the distortions / pixelation appear and make it it difficult to work. Please help. I tried reinstalling AI and ran windows update.
OS: Windows 11 Home
AI version: 29.0 (64 bit)1 vote -
Spinning wheel when switching between documents if something is selected in the document.
I've noticed that if an object is selected in any document then switching to that document will cause the spinning wheel of death for about 5-10 seconds. If nothing is selected then the switch will happen immediately, like it should do.
Mac OS Ventura 13.6.1 running illustrator 28.7.1
1 vote -
Guides duplicate and fly away when grabbed
When I grab a guide (square made by me, not ruler) by the edge and drag it, it duplicates and the double is flying away, kind of like a floater in your eye
1 vote -
Modal is blocking click events
Modals from properties panel is blocking clicking inside Illustrator & won't disappear unless escape / space is pressed (depends on the modal box). Fresh install & restarting Illustrator didn't help.
Illustrator 2025 29.0
MacOS 15.0.11 vote -
[Illustrator 2025, 29.0][Win11 Pro 23H2] Polish Characters (Alt GR + A, C, E, O, X) Not Working in the Artboard Name Field
When I try to type a Polish character in the artboard name field - using Alt GR + A, C, E, O, X - nothing happens. The only one that works is Alt Gr + Z.
Interestingly, Polish characters work just fine in text boxes and in the layers panel.
1 vote
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