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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7721 results found

  1. 1 vote

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  2. Asset Export picks up illegal characters from Sublayers

    Selected multiple items from Different layers, and dragged to asset export. Happily surprised that was possible.

    My layer name .25" Extrusion was picked up automatically, and applied as the name of that asset, all the others defaulted to Asset 1 etc.

    2 things, only when double clicking to edit was I told I used illegal characters. Secondly, Using "." as the prefix indicates a hidden file on mac, so I thought my file had trouble exporting on the first pass.

    A bug plain and simple. Wanted to pass it along.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  3. パッケージ 書き出しについて

    作成データをパッケージ化するとリンクファイルを書き出す時とそうでない時があります。
    パッケージオプションで「リンクをコピー」「再リンク」にチェックいれています。

    時々リンクフォルダが作成されますが、一部のリンクのみです。

    作成データをクライアントと頻繁に共有しますので、改善をお願いします。

    1 vote

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  4. More issues with Export to svg

    Found another issue with Export to svg in recent updates which means my svg's don't work down stream. Previuosly the first few lines of the svg read as
    <?xml version="1.0" encoding="UTF-8"?>
    <svg xmlns="http://www.w3.org/2000/svg" width="11030.35" height="1557.3" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 11030.35 1557.3">
    <defs>
    <style>
    .cls-1 {
    fill: #009540;
    }

    but now the svg output has changed and the svg xmlns entry has changed format and some stroke-dasharray stuff has replaced the fill line, as below

    <?xml version="1.0" encoding="UTF-8"?>
    <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 11030.35 1557.3">
    <defs>
    <style>
    .cls-1 {
    stroke-dasharray: 0 0 1.86 1.86;
    }

    This means that the svg as exported…

    1 vote

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  5. Object Transform / Arrange unavailable after editing Graph values

    Illustrator 28.6 on Mac Ventura 13.5.2 (but this has been going on for several version of Illustrator)

    Every time I edit the values of a Graph (pie chart), the Transform and Arrange menus (in Object) are greyed out and I can't use them (nor the Transform Again) unless I first click on the Object menu.

    This is slightly annoying (most of the time I don't realize the transformation hasn't been done until much later and I have to move things again).

    1 vote

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  6. 画像が粗くなる

    A4見開き、A3のアートボードを10個1ファイルで作成したデータをPDFを含んで保存してIndesignに貼り付けA4・20ページでPDF書き出ししたところ一部の画像が何故か粗くなってしまいました。
    アートボードを分割して保存すれば大丈夫でしたがいまいち原因がわかりません。
    また以前に同じ作業をしましたがその時はアートボードを分割しなくとも大丈夫でした。
    今回このようなことが起きた詳しい原因が知りたいです。

    1 vote

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  7. Clic gauche qui marche 1 fois sur 3 ou alors 1 clic gauche en fait 2...

    Bonjour, lorse que j'effectue 1 clic gauche sur ma souris, celui s'effectue 1 fois sur 3 (c'est aléatoire) ou bien quand celui-ci fonctionne, un double clic gauche s'effectue...

    À noter que ma souris fonctionne parfaitement bien hors des logiciels de la suite Adobe.

    Dans l'attente d'une réponse rapide car mes tâche de travail son compliquéa à effectuers à cause de ce bug...

    Bonne journée.
    Cordialement.

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  8. 1 vote

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  9. Slow selection, 2 seconds to appear delimited, object properties and transform

    Hello, I hope you can help me.
    I have a Mac Mini with 16gb of RAM.
    3 days ago I got the following error. When selecting it takes 2 seconds to appear the information of the Properties and transformation of the selected objects as well as the delimiters.
    This causes that when clicking on the object and moving the mouse the object moves, that is if you keep the click pressed.
    Also when trying to select several objects everything moves.
    At my work I have a Mac mini with chip M1 and this does not happen, I uninstalled Illustrator and…

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  10. Show all tools on big display

    I have a huge screen, why not show all tools in Advanced mode?

    1 vote

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  11. テキストのアウトライン化で文字が崩れる

    テキストのアウトライン化で文字が崩れる。納品後に発生に気づきました。早急に対応をお願いします。

    1 vote

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  12. Le remplissage génératif ne fonctionne pas.

    Lorsque je sélectionne une forme pour un remplissage génératif, cette fonctionnalité n'aboutit pas. Après quelques instants, le curseur de progression n'avance plus et cela peut aller jusqu'au plantage de l'ordinateur. Microsoft Windows 11 Famille, Version 10.0.22631, mémoire physique 16 Go, carte AMD Radeon(TM) Graphics, Adobe Illustrator v. 28.6.

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  13. PDF vector artwork exported from Fresco to desktop corrupts when opened with Illustrator

    I created a vector artwork in Adobe Fresco (app is up to date) on the iPad Pro (OS 17.5.1) then exported it as PDF to my Macbook Pro (Sonoma 14.6.1). The file looks fine until I open it in Illustrator for Desktop (Version 28.6) where one of the vector layers corrupts (best word to describe it) upon opening the PDF in Illustrator.

    Troubleshoot attempt 1: I tried exporting and re-exporting and opening and re-opening SO MANY TIMES. The same layer corrupted every time.

    Troubleshoot attempt 2: I tried duplicating the artwork in Fresco, then deleted all the layers except the…

    1 vote

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    2 comments  ·  Other...  ·  Admin →
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    This is a limitation of Ai. The truncated path has 32000 points exactly, and the missing part of it just being cut open.

    Even though a PDF can have more points, Ai won’t be able to read it. This is not a new bug, it’s just this particular path. You can workaround by splitting it into four chunks.

    Please also upvote this request to lift the limitation.

  14. AI CC 2024 freeze randomly

    Randomly my illustrator would freeze suddenly, doesn't go to "not responding" phase, looks like nothing happen but can't click on anything, must force close it and restart, and its really bad because it happen randomly so i can't "prepare" for it

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  15. PLEASE FIX SCREEN FLICKERING!!!!

    The screen flickers when you move the cursor—it's driving me insane!
    Switching from GPU to CPU solves the issue but then I lose animated zoom, which sucks!

    MacStudio M2 Max
    64GB RAM
    Illustrator version 28.6
    OSX 14.6.1

    1 vote

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  16. Installed Fonts Do Not Appear After Update to v28.6

    Running Windows 11 and Illustrator v 28.6. After updating Illustrator to v28.6 - when opening files created on this same PC, certain fonts do not appear in the Type menu, and a warning will be issued saying there are missing fonts (Helvetica Bold, in this particular case). Tried installing fonts in Adobe Fonts folder in Program Files, as suggested elsewhere, with no luck. The file in the attached image was created using this very system just a couple of weeks ago, now unable to edit.

    1 vote

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  17. Text Input Fields Displaying as Broken Text

    Sonoma 14.5 running on MacBook M1 Pro.

    All input fields are now ????????? every time I select them edit values. All keystrokes turn into ?.

    The only third party apps I use are rectangle and scroll reverser. Problem persists after closing the apps. Running the same version of Illustrator on an M2 MBP at work with no issue.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  18. Entering a new value for width or height in Properties Panel sometimes add the value to the old one instead of replacing it

    If I enter a new value for either W or H in Properties then it will take that new value and add it to the initial one.

    I did not provide any input for a additive value. It does not happen every time but here and there an instance like that will occur.

    Say the shape is 1024px by 1024px and I wanted to make it 2048px by 1024px.
    Ai will then sometimes make it 3072px by 3072px.
    Other times it will just scale the shape up to fill the entire workable space in Ai.

    1 vote

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    0 comments  ·  Properties Panel  ·  Admin →
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  19. Generated Pattern Glitch in 28.6

    In the newest release of Adobe Illustrator (28.6), when I use the generated pattern feature, the pattern does not match up along the edges (does not create a seamless pattern). When I switch back to the previous version, I do not have this issue.

    1 vote

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  20. データのクラッシュ

    作業をしていると突然ソフトが落ちます。ほぼ毎日クラッシュが発生している状況で、こまめに保存して対応しております。
    復元を行なってもほとんど復元されないため全く作業が進みません。macのデータ容量に関しても全く問題はなく、イラストレーターで開いているファイルが1つの時でもクラッシュが発生します。作業中において特定のアクションでクラッシュするわけではなく様々な場面で急に落ちます。
    原因がわからないため非常に困っています。

    1 vote

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    1 comment  ·  Other...  ·  Admin →
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