Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7722 results found
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Pattern fill pixelation
Zooming into an object filled with a pattern shows raster pixelation in the pattern. If you select the object and move it slightly or change its view, then the pattern is updated and looks vectored. This is annoying. I just want it to update and look clean when I am using the zoom tool.
1 vote -
Illustrator Freezes when trying to scroll fonts
When text is highlighted, and I go to change the font and use the scroll bar on the right to scroll down, the program freezes indefinitely.
No custom fonts installed.
2021 Macbook Pro M1 running Sonoma MacOs 14.3.1 (23D60). No other applications open.
I used the MacOs Screenshot App to record the bug in action. However - when recording my screen, the bug does NOT happen. I tested this multiple times. Talk about the observer effect...
In order to capture the bug, I used my phone to record. I tested this multiple times. I'm attaching both videos below.
1 vote -
Illustrator Crashes When Trying To View Using CPU or Pixel Preview (All Versions)
Been happening for quite some time now. When trying to view a pixel preview of my document it will hang then crash. Same exact thing happens if I try to "view using CPU". Also have been getting a weird "hairline" pink line around non-stroked objects.
Attached pictures of the pink outline around the gray in the one picture and another around the white and the gray. It seems to change as I zoom in and out which makes me think it's a rendering/driver bug. I think this issue and the original crashing when trying to select CPU or Pixel Preview…
1 vote -
'Creative Cloud Files' folder shortcut keeps appearing in Finder side bar
I delete this shortcut every time it reappears, how can I stop it from reappearing? I thought Adobe deprecated the file sync? I have been seeing notifications about it going away in February 2024.
Anyways, it's annoying, i've never used CC file storage, it would be great to be able to completely remove it from the UI.
Illustrator 28.2
MacOS Sonoma 14.2.1
MacBook Air M21 vote -
Apple M1 macOS Sonoma 14.3.1 - Terriblement lent !!! 😪😡
Depuis que j'ai fait la MÀJ de Ventura (macOS 13.x) vers Sonoma (14.x), le logiciel Illustration est terriblement lent, ça me fait perdre un temps fou! Mon document est simple et léger (102 ko). Lorsque je déplace mes éléments ou même que je fasse une recherche dans (Menu > Aide).
- Illustrator : 28.2
- Puce : Apple M1 Pro
- Mémoire : 16 Go
- macOS : 14.3.1 (23D60)
1 vote -
Typo causes harsh generative AI warning
My prompt for generative AI was "abscract [sic] background with 4 quotations". Illustrator threw a red warning: "One or more of your terms violate guidelines". I couldn't capture the screen because the warning disappeared quickly. When I corrected the spelling to "abstract" it generated results without a warning. Seems the warning should be a little different for this.
1 vote -
Crashes daily, usually over night. Can't keep loaded for more than 24 hours.
Windows 11, 65gb ram, 2tb ssd, desktop. Version of Illustrator is latest, always do updates and owned a subscription for 5-6 years.
Why am I here? I can't figure out this help system, or generally no help at all. I usually never file bug reports because I don't expect any support for my money and have grown desperate with the daily crashes and losing edits.
I am sorry if my description is limited, as the crashes usually occur over night. The computer is never put to sleep and only the screen saver is running. I have no add-ons. My installation…
1 vote -
Line Graph Tool not supporting Indian language KANNADA
Hi,
I am working for Indian language KANNADA new paper as Chief graphic Artist since 2007. Now I am using Illustator cc 28.2 version. Where if I import the Kannada content text will junking. And it is not supporting.Please help me use easily..
1 vote -
Lag on cursor and selections "sticking" to the cursor
There is a lag on all selections in Illustrator 28.2. When I select any item I literally have to wait 2-3 seconds before I can move my cursor, else the selection "sticks" to my cursor and moves with it until I click again to drop it and then I have to ⌘Z to send the selection back to it's intended location so I can make the changes I need to make. SUPER FRUSTRATING.
I have a new Macbook Pro with loads of RAM and never had this issue until the latest Illustrator update.
Thank goodness I have Affinity Designer installed,…
1 vote -
Nested Linked AI Files don’t display proper fonts
Nested or linked AI files inside other AI layouts are not letting the fonts come through. It renders to default font.
1 voteAs per the comment, the issue was with a font manager program (this time Typeface for Mac specifically), and fonts not being fully activated.
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Error al exportar - guardar para web.
No permite exportar ninguna mesa de trabajo, mediante la herramienta de (Exportar Como) y (Guardar para web), existe un error: "No se puedo escribir en el archivo debido a un error".
1 vote -
Snap to point
Why not have snap to point regardless of what magnification you're at. I'm sick of having to waste my precious time zooming right in to make sure object lines and points are snapped together and aligned properly.
This issue has been going on for a long time, and never gets fixed. I know others on forums have this issue as well...it's universal, not just me!
I do hope someone reads this and actually does something about this issue, but I'm not expecting anything to be honest, because you haven't bothered to fix it for a long time now.
Robert Bell
1 vote -
command N for new doesn't work
Illustrator 25.4.1
copy an item from a document
hit "command N" to make a new document
hit "return"
new document dialog goes away, but a new document is not made1 vote -
Older name is used in Share for Review
When sending for review, I have shared it with my alternate email, and it keeps pulling up my former name- this was changed on my account setting in google admin, as well as my contacts list. How can I find out where it is finding and autopoulating my old name?
1 vote -
縦書きで縦横中を指定するとクラッシュする
Illustratorのバージョンは、27.9.1です
1 vote -
Artifacts and unable to render Mask
Good day.
I'm having troubles rendering an Opacity Mask. I attach the screenshots of the differences. When I change to CPU Preview, the file renders normally but when I change to GPU preview it shows as the image attached. The problem also affects some blending modes like Color Burn which do not render correctly neither in GPU or CPU Preview.
My system is as follows:
-Asus B550M-A
-Ryzen 5 5600x
-32gb Corsair Vengeance DD4 3600MHz RAM
-Sapphire AMD RX 6700XT 16GBIllustrator Version 28.2 (64 bits)
1 vote -
Disk sürücüsü Illustrator tarafından desteklenmiyor pop up çıkıyor
İlk açılışta ve ilk kaydetmede bu pop-up çıkıyor
1 vote -
Turning off hinting does nothing.
I have a font with poor hinting where the alignment of several letters isn't working properly. When I select 'none' from the drop-down menu for hinting in the character panel, nothing changes. In previous versions of Illustrator, this is used to treat the letters as standard vectors.
1 vote -
Replacing or updating an image often results in crashes
Mac mini
Apple M2 Pro
32 GBReplacing or updating an image often results in crashes.
Before crashing, it loses the preview and can't be restored until closing and reopening the file. But even so, the crash is coming.1 vote -
Blurry Image
It's probably a bug, when I move around the sheet it often happens that the object becomes blurry like the attached image, I work with a latest generation Mac Pro, but this problem occurs on all the PCs I have, what could it be? Thank you
1 vote
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