Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7721 results found
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Deleting points/segments causes Illustrator to crash.
Every time I start deleting segments, when I get to the last point and try to delete - my illustrator always freezes and then crashes after minutes of waiting for it to respond again.
1 vote -
almost all the images in my file turn black after saving.
almost all the images I copy pasted to my file are black now. it was after saving the file.
its a two days work that now gone. I need you to Restore as soon as possible1 vote -
BUG NO EXPAND 2023
2023 illustration ver.
라인이 익스팬드 안됩니다.
-라인이 면으로 확장안됨1 vote -
Não consigo salvar arquivo
Geralmente uso o mesmo layout, quando quero criar um arquivo novo, abro o antigo edito o texto e imagem e salvo com outro nome em outra pasta. Só que não tenho conseguido fazer isso. Eu coloco para salvar, escolho a pasta e ele simplesmente não salva. Só Consigo salvar por cima do arquivo antigo
1 vote -
AI 28.1 - Error Message in Acrobat when saving files with transparencies
When I save as a PDF using anything other than PDFx I get an error when the file opens in Acrobat. It seems the issue has to do with masked vectors and transparency.
1 vote -
Bounding Box outside path and wrong dimensions
After 22 years of using Illustrator, the bounding box does not works anymore as it was used to.
When I draw a square of 10mm x 10mm with a centered path of 0,5mm the bounding box was always visualized precisely over the path and the dimensions of the square are 10x10mm
Since yesterday (01.18.2024) the bounding box is visualized outside the path and the dimensions are 10,5 x 10,5mm
Hope that is only a bug and not a featureVersion 28.1 (64 bit) on Windows 10
1 voteThis is a feature, and you can disable it.
Go to Preferences > General and turn off Use Preview Bounds option in the bottom right corner.
With this enabled Illustrator includes strokes into the measured bounds.
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Illustrator 28.1 crashes after placing or replacing images
Model Name: Mac mini
Model Identifier: Mac14,12
Chip: Apple M2 Pro
Total Number of Cores: 12
Memory: 32 GBA few seconds after placing or replacing an image in Illustrator 28.1 the app quits unexpectedly. Before that, it looses preview.
I rolled back to Illustrator 28 and till now it's OK.1 vote -
Eyedropper doesn't work on vector groups and bitmaps
Eyedropper has stopped working with 1) groops 2) nonvector images (for instance, photos). This is extremely inconvenient and didn't exist in previous versions.
1 vote -
Selection of Advanced Option When Creating New Artwork Seems Buggy
The drop down menu of the selections for Advanced Options when creating new artwork looks buggy. The selections text gets cut off, and the drop down menu bar seems condensed hence not able to see the text of the selection.
I'm on Windows platform, desktop.
1 vote -
画面がチカチカする
カーソルを動かすたびに画面がチカチカする。
1 vote -
A general un-usability
I use a Mac desktop. Illustrator 28.1. There is a lot going wrong for me when using Illustrator lately. Overall it crashes itself like crazy as well as makes other apps on my computer not work when running it. It won't open sometimes, won't respond when in illustrator. Won't let me access the tool panel, so I have to force quit and re-open my not saved file. There are artifacts that will randomly show up in my art board. It's acting as if Illustrator is taking up way more memory than usual. I have been just having to force quit…
1 vote -
Get the color wheel cloud to work properly
I teach 5th grade and we made color using the Adobe Color wheel. Then when we went into our libraries in Illustrator those palettes showed up for only about 1/2 the kids. No idea why. When I did it I also did not get the colors I saved to show up in my Illustrator color library. Even weirder when I open Illustrator on a Windows device (instead of Mac) the color DO show up.
1 vote -
"export for screens" beachball bug
I am on a M2 MBA running the latest macOS. I have a bluetooth Logitech MX master 3S. I have illustrator 28.1
When using 'Export for Screen', if I have a document with 20+ artboards, there is a scrollbar on the Artboards tab.
If I use the mouse LEFT BUTTON to drag the scrollbar or use the mouse LEFT BUTTON to click on the arrows on the scrollbar, Illustrator will beachball and I have to use Force Quit to close it.
If I use the mouse WHEEL to scroll the panel, I am able to make my selections - the…
1 vote -
All my links rotate 90° when opening the file
when i opened my file, all the links in 0° rotation, rotated to 90°... now i have to rotate all individually. x_x
this happened to me other 3 times in different files in the past.
1 vote -
Illustrator AI - high volume
I'd like to have a better understanding of this problem - I originally posted in the community discussion but was told I would need to repost here so that's what I'm doing.
I've been getting this error with one of my projects since this morning and since I can still use it by closing that project and opening another - I don't think the problem is really "High volume"
- I do have a prompt that's about 3 paragraphs which could be the problem but if that's the case, Adobe really should be limiting the characters, not just saying that there…
1 vote -
Brush palette inconsistent with Direct Selection Tool
I select a path drawn with the brush tool using Direct Select then click another brush. Sometimes the brush is applied to the path, sometimes it isn't, although the brush is shown to have changed as expected in the brush palette.
If the brush is not applied as described, when I deselect the path and select it again it reverts to showing the original brush.
I'm sure this has happened since the latest update (28.1, 64 bit, Win 10). I work with brush tool a lot and this is introducing a lot of irritation and wasted time to my projects.
1 vote -
Replace File doesn't work (creates new file)
I opened an EPS file, made changes, and then saved. When I saved I was alerted that the file already existed and asked if I wanted to replace the file. I selected Replace. However, Illustrator ignores my selection and creates a new file with '-01' amended onto the end of the file name.
Illustrator version 27.8
MacOS Ventura 13.5.2
Macbook Pro 2023 Apple M2 Pro1 vote -
Illustrator reopens after quitting
I'm on macOS 14.2.1 and Illustrator 28.1.
When I quit illustrator it automatically reopens immediately. Workaround: close the app via the dock (secondary click > quit).
I uninstalled Illustrator and reinstalled it, but the problem persists.
1 vote -
1 vote
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Bad rendering of glow effect
OS: Microsoft Windows 10 Professional 10.0.19045 Build 19045
Adobe Illustrator: 28.1 (64-bit)Steps to reproduce the bug:
- Create a blank Illustrator document.
- Create a new shape, such as a white circle with no stroke. The white circle on the white background is invisible.
- Add an outer glow effect to the circle, e.g.: Color: black (#000000), Normal mode, 20% Opacity, 3px Blur.
=> The white circle on white background will be almost invisible, despite the black glow, which is very, very faint.- Export the artwork to PDF.
- Open the PDF file in Acrobat : the white circle is…
1 vote
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