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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7892 results found

  1. Crashing the files when you fetch the file from server

    Crashing the files when you fetch the file from server after newly update came few day back.

    1 vote
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  2. Pressão da Caneta

    Comprei uma mesa digitaliazadora Huion HS64 e a pressão da Caneta não funciona, fica inativa essa configuracão do pincel. como mostro na foto em anexo.

    1 vote
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  3. Graphics Glitching and Slow Response

    Using Illustrator 2021 and experiencing image/ graphics glitching when using tools (zoom, arrow, pen). The program is also running sluggishly. I am running this on a 2021 Macbook Pro.

    1 vote
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  4. Auto Spell Check not working when ai file is converted to newer version

    I noticed when an older .ai file version (ex. CS4) is converted to a newer version (illustrator 2020) the auto spell check will not work on text and text boxes. The only way I found to fix this is draw a new text box and copy the text from the old box to the new one.

    1 vote
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  5. Editing 3d Extrude In Existing File Loses Some Values

    MacOS 10.15.7
    Adobe Illustrator 25.2.3

    The shading/lighting and depth options are sometimes saved, but the style is always lost upon accessing the 3D Extrude filter options on an existing file. Problematic for teams that may not be aware of a particular style/value since this effect is finicky to begin with.

    1 vote
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  6. Symbols not Distribution when Direct Selected

    When Symbols are part of a group, and selected with the Direct Selection Tool, the Distribute function does not have any effect.

    1 vote
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  7. 別名保存でファイル名入力時に特定のキーコンビネーションで見えない特殊文字が挿入されCC同期エラー

    MacOS BigSur11.4 / Illustrator2021 v25.2.3

    Illustrator別名保存でファイル名入力時に、
    意図せず[control]+[option]が押されることで、
    表示できない特殊文字が入り、CC同期でエラーになる
    上記コンビネーションで、文字が入力されないようにしてほしい。

    1 vote
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  8. Crashing daily on Big Sur, losing all image links every time

    Illustrator (25.2.3 and previous version) crashes every day after the machine has been in sleep mode.
    2021 Macbook air (M1). Big Sur 11.1
    The image links break every time and I have to relink all images in the recovered files. Please fix asap.

    1 vote
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  9. Illustrator Crashes in Big Sur, Intel 2019 Macbook Pro

    Illustrator crashes 2-3 times a day now that I've upgraded my Intel MacBook Pro to Big Sur 11.4 and updated to Illustrator 25.2.3. Illustrator opens just fine, but while I'm working or saving a file, it randomly crashes, so I can't figure out how to avoid it. I don't have any plugins. I've never had this problem with Catalina. I save to Google Drive (that has not changed.) Thankfully files are recovered, but this is a major productivity hit a point of great frustration.

    1 vote
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  10. Corner features display in the selection tool, not in direct select

    Occasionally, the corner options features do not display in the direct select tool, meaning I cannot round corners (fillet/ chamfer). They do display in the selection tool, but they obviously don't work there (it invokes object rotation).
    This occurs on Windows version 25.3.

    1 vote
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  11. Issue with Illustrator starting page screen

    Since the last 2-3 days whenever I open illustrator, the starting page screen is appearing this way (see attached image). I don't know what I can do to fix it.

    1 vote
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  12. Stalling on launch

    Using Windows 10 25.2.3 (64 bit)
    Stalling on start up if opening a single file, opens from desktop shortcut.
    Recommended diagnostic does nothing.
    Anyone else experience this?

    1 vote
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  13. Selection in the right pane

    Since a recent update of Illustrator, it has been very difficult or even almost impossible to select data in the right panels with the mouse. The cursor is stuck, and you must either use the keyboard to erase data and change their value or double-click on the data and replace its value.
    This bug was not present in the former versions of Illustrator (Windows).
    Regards,
    Pascal Garin

    1 vote
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  14. Exportation of Devanagari in SVG

    There is an annoying bug in the export or save as... SVG, when the artwork contains devanagari script.
    I attach to this post 3 screenshots of a very simple artwork made of 1 background picture and 2 texts, one in Hindi, the other one in French. The fonts used are the beautiful Adobe Devanagari fonts (bold and bold-italic).
    I have used either save as... or export as... and reopened them in Illustrator, with different results, then made a copy of my screen..
    If you open the 3 files for example in Photoshop, you will see that they are all different!!!…

    1 vote
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  15. Impossible to select a point under another point or line in outline mode

    Selected objects have their points accessible even if they are below other objects but only in prewiew mode.
    In outline mode clicking on a point under another point or line over it selects the object above.
    This bug makes working in outline mode very unpractical and cumbersome, mainly in projects with many aligned and superimposed elements.

    1 vote
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  16. Video showing BUG: CLOUD LIBRARY Panel from Adobe Stock does not open AI documents for editing.

    Here is a VIDEO to show the problem:
    https://www.screencast.com/t/Tt1ZpSVX3

    Summary of problem: CLOUD LIBRARY Panel from Adobe Stock does not open AI documents for editing.

    To reproduce problem:
    Buy some VECTOR assets from Adobe Stock, open up illustrator, open up a new document, save it to the cloud. Open up the LIBRARIES panel, double click the assets you bought, click on the EDIT button, they wont open, instead AI just reopens the document you already have open. This was not a problem before the Libraries panel was updated, last version worked fine, I could just "double click" the asset, presto,…

    1 vote
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  17. 1 vote
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  18. Illustrator 25.3 Crop

    Export File creates uncontrolled artboards and more then one - usually only one is selectable the other is not. Did this with jpg, pngs. Save as pdf works fine but export versions do not.

    One artboard frame is correct but the second unselectable version is smaller but taller and localized around one object in the image.

    They both carry over with the file to other programs.
    Files opened in photoshop display properly but png has extra clear space.

    1 vote
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  19. Bug: When Changing fonts on screen which less dpi than default screen, the font menu is much bigger

    Hi, i have 2 screens, one is 4k and the other is 1920x1080
    when i am using adobe illustrator on the 1920x1080.
    everything fine except changing the fonts. as you can see in the screenshot, the fonts catalogue is much much bigger than it should be.
    the fonts catalogue is fine when i am setting the windows default screen to the 1920x1080 screen. but it's not good solution for me.

    setup:
    4k as windows default screen on settings, 1920x1080 as ilustartor screen

    1 vote
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  20. dopo l'ultimo aggiornamento non funziona più la funzione "copia/incolla"

    lavoro su PC win 10 pentium intel i7 8th gen 8700k 3.70ghz 64GB

    1 vote
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