Kerning on extended selections can only be set to Auto or 0

This is back in 23.0.1 - fix this for good already Adobe

10 votes

Glenn shared this idea · Dec 1, 2018 · Report… · Admin →

Request to Contact Support ·

Anish Kumar responded · May 10, 2019

Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

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Max Tovar commented · April 24, 2020 5:06 AM · Report

now on cc24.1 and STILL NOT FIXED, please take care of business Adobe! we re paying for it!

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Anonymous commented · March 21, 2019 1:28 AM · Report

How do I fix this????

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Jorge Torres commented · February 11, 2019 4:38 AM · Report

same here, I´d rather ***** this *** software on a functional version than pay each month for a set of broken products!

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Glenn commented · December 1, 2018 7:21 AM · Report

It's back in 23.0.01 - What a pain

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Jas commented · November 28, 2018 3:03 AM · Report

Same here. Mac and I have an updated version of Illustrator.

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Mr Dowding commented · September 28, 2018 7:26 PM · Report

Same issue again but on a PC

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Anonymous commented · September 15, 2018 5:10 AM · Report

I am having the same issue as well

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Anonymous commented · September 8, 2018 12:28 AM · Report

Kerning is no longer functional in the current update of Illustrator. A previous user had this problem and the response claims that the bug has been fixed, but it is still not working.

Whenever I try to adjust the kerning of letters, I get this error message:

"Kerning on extended selections can only be set to Auto or 0. To modify spacing between multiple characters, use the Tracking option.

I am running Illustration version 22.1.
My Mac runs system 10.12.6.

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Anonymous commented · February 3, 2018 3:13 AM · Report

I'm having the same issue, even with just the one text box. I'm trying to change the kerning to "Optical", but before I even have a chance to click on anything this warning comes up. I can't click okay or get out for the dialog box either. Many force quits later, this is getting very old.

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Megan commented · January 16, 2018 8:32 PM · Report

I've encountered the pictured error/warning dialog box a couple of times now when trying to change attributes on a selection of several text boxes. I am actually only trying to set the value to '0', but it seems easy to trigger this error inadvertently.

Each time I have encountered it, I cannot click 'Okay'. It is impossible to dismiss the dialog box and I've had to force quit the application.

I am using CC2018 on a Mac with High Sierra.

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