Constrain (shift key) doesn't work with Smart Guides turned on
When smart guides are on none of the constrain features (holding down shift) work properly, whether it's rotating, reflecting, etc. It just sort of jumps back to one position, often the original position, and won't move. The little magenta text that lets you know the angle etc. also goes a little crazy and looks like it's trying to display a few different words on top of each other.
Michael Zikovitz
shared this idea
Even though this issue was resolved previously, the problem is back. If you do have it now — please upvote this newer report, so the team can evaluate the problem’s severity.
The more votes it gets, the faster we’ll get it fixed once and for all. Thanks!
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Kevin Patterson
commented
Having the same problem with the upgrade illustrator 2020 I hold the shift element cannot move an object in a straight line
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Defectiv
commented
Same issue here, unticking transform tools makes it more like it was.
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Anonymous
commented
Well, it's not that bad, only affects thousands of paid users, who cares…
Downgrade and wait for Adobe to have a little time. -
Herman Smith
commented
It's definitely not fixed in the 24.2.1 update :-(
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Anonymous
commented
Any word on when the fix for this will be released?
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Anonymous
commented
Incredible that this bug on such an everyday function has been missed…
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Nick Busfield
commented
Same issue, seems very erratic and starts jittering around. Will use previous edition till it's fixed.
Also seem to have the glitches back when drawing tight curves with calligraphy brushes but that's a separate issue. Though can't help thinking illustrator doesn't get on all that well with my Wacom tablet. Last few updates have all seemed inconsistent in behaviour.
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Derek Jenkins
commented
Works for me on Windows 10. But you do lose some functionality doing it that way.
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Hans-Jürgen Wenk
commented
Unticking Transform Tools does the trick. Thanks for the tip, it was driving me crazy! Adobe should fix this ASAP. I added a screenshot for the German folk out there.
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Herman Smith
commented
Same issue for me on macOS Mojave 10.14.6
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Ribeye Design
commented
@Oliver: thank you!
For English version this is Edit > Preferences > Smart Guides > untick Transform Tools
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Leo Burg
commented
Same issue from my side.
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Rafael Winniger
commented
I am having the same issue on Windows 10. I have attached a video of the bug.
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Oliver Malms
commented
@Ribeye: You do not have to turn Smart Guides off completely, just the "transform tools" setting. I can only show the German Settings, but it should look quite the same. Off course, this can only be a temporary workaround... As people at Adobe are already into it, I hope they will fix this soon...
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Ribeye Design
commented
Egor, what do you mean Transform tools ticked in Smart Guides options? Where is this located please? If I turn Smart Guides off, it seems to fix this problem, but if there's something else better as a temp solution please let me know as I like Smart Guides!
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Anonymous
commented
I don't have ''transform tools' ticked, or any preferences really, and it takes almost a second for things to move when I drag them. It is especially annoying when you try to duplicate using 'alt', since it doesn't work unless you keep pressing all the keys until the movement/duplication has completed.
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Oliver Malms
commented
@Egor: Thanks for the clue! This somehow seems to fix the Bug, but (off course) you have to accept the loss of this setting. Illustrator 24.1.3 with the same setting switched on works as expected, so this really seems to be a bug in 24.2
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I recently learnt that having 'Transform tools' ticked in Smart Guides options is what causing it for me. Please try it?
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Kyle Chen
commented
I also have the same problem. When you try to move an object holding the shift key down, it's almost as if it glitches and keeps repositioning itself to its original position instead of moving to your desired location.
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Anonymous
commented
I have the same problem. Its infuriating.
