Illustrator CC 2019 is very slow and laggy
I'm using a Mac OS 10.13 Intel Core i7 16 GB. Ever since I updated to the CC 2019, illustrator became laggy and slow. The other adobe apps worked fine after the update. I saw here that I should try turning the dictation off but that didn't help.
Everything in illustrator is slow now. And if I use the blend tool a lot in one document the eyedropper option in the gradient window becomes unavailable. Everything even if it's as simple as moving from one art board to the next or zooming in/out is lagging
General slowness on using Illustrator on Mac is one of the major issues reported in this thread. Illustrator team made significant progress in replacing Illustrator’s GPU rendering engine from OpenGL to macOS Native Metal Rendering Engine – https://developer.apple.com/metal/.
We have observed common operations like Zoom, Pan, and rendering operations are now smoother in cases where it was sluggish as reported in this thread. We urge Mac users to try the Illustrator Beta build with Metal support and share your feedback.
Please note, this may not address other performance issues reported in this thread not related to rendering like File Save, Export, or slowness in any particular feature.
This build is available in Illustrator Prerelease Download Section – https://www.adobeprerelease.com/beta/85A6F544-2705-49BD-8314-DD549C6A1713
Hi, reading other mac users I feel exactly the same frustration. I have the latest i9 with 72GB ram but even with an empty page every operation is very slow.
Illustrator team... Come ooon!
We are having a crash competition between Illustrator and Premiere Pro and guess what, the illustrator team is winning!
BTW you should update the original bug title to "Illustrator CC 2021 is very slow and laggy.
Mark Nicoll commented
• Adobe Illustrator is the primary reason for my CC subscription.
• The only feature missing from Affinity Designer, which stops me cancelling my CC subscription, is scripting support.
• As soon as Affinity Designer opens up support for automation, I foresee customers in my position leaving Adobe CC in droves.
Seems like a burning platform to me.
I'm losing track, but aren't we closer to 3 years into this known issue without a resolution. We continue to pay for Adobe CC and new versions of Illustrator do not address this, and one of the most basic, oldest apps in the suite continues to run at unacceptable speeds. Are we expected to continue to pay full-price for this product for 5 years and not get any fix on specific hardware experiencing this issue? Or are there any solutions that can be delivered in the new Metal build in the near future? Illustrator was traditionally a lighter/faster program compared to Photoshop and it is just plain old slow now.
Has Adobe at least determined what the primary issue is yet? If it is high-res displays? Specific GPUs or CPUs? If I'm going to plan future hardware purchases I don't want to get stuck with this issue.
As for software purchases, when people ask what software to use, I'm more tempted to suggest Affinity Designer for less than $60 USD for the same basic drawing tools - and you don't need to renew a subscription for yearly performance downgrades. I'm being a bit facetious, but that is literally what we have been doing on CC. I wish we had something to look forward to like incorporating Photoshop's blending options with rasterized graphics in Illustrator or some new innovative effects and tools to be creative with or complete previous actions quicker.
Like the width tool added years ago or the more recent free form gradient that have tried to help progress the app somewhat.
Unfortunately, right now I have to stop and think about which options I should disable or what workaround I should use to perform the next basic action quicker.
This program isn't able to handle large amounts of vectors. Come on, this is supposed to be industry-leading software. I've been working on a map for five days, and most of the time I spend is watching a beach ball spin on my screen.
adobe does not stubbornly solve this problem ... the illustrator is problematic on imac 5K screens, any solution you give does not work ... the packaging industry has to work in overprint mode ... How can CS6 illustrator be faster than cc 2020 when overprint mode is on ??? If you don't have 5K imac, I'll send it for testing. I am writing again, imac 5K computer also has illustrator optimization problem.
I've had the same Issue until I realized I've had an (nearly) invisible applied on a load of layers. Make sure to check them all with the - Appearance window. You might be surprised of what you'll find.
Hope it helps!
All my other Adobe cloud apps work fine and are not sluggish like AI is. Screenshot attached showing my mac capability
The sluggishness of this program is terrible. Please fix.
My new iMac 27 with 40GB of ram can't run empty new document in Illustrator 25 smoothly. Drawing with brush tool with tablet or mouse is super laggy (old slow Windows laptop with CS5 draws like a charm). Random crashes throughout the day. Manipulating objects is super slow. Scrolling through document is slow. Industry standard, wow. Month long struggle with Adobe support with the only solutions being "Reset prefs" or "Reinstall Ai with CC cleaning tool". Only for 59.99/mo. :)
Paying Adobe customers have become unpaid beta testers. What a shame. Illustrator 25 is barely usable and it is affecting my work flow BIG TIME. Shame shame shame.
So slow - updated hoping it would help and its impossible - how is one meant to work professionally like this?
THIS PROGRAM HAS BECOME AN EMBARRASSMENT... No other programs open One line of text outlined using hand tool, and this program is chugging, the fans kick, and it literally cant DO ANYTHING!!!!
Illustrator V25.0 unfortunately is still very, very slow. Trying to select and then move a paragraph of outlined text is still extremely slow. Disable "Show Edges" helps a bit as it seems the amount of visible anchors on a complex selection like outlined text causes Illustrator to have very noticeable lag.
How is the team making out addressing these issues? This is close to 2 years without a resolution. As for the "Metal" builds, is there more hope for these Beta builds to resolve the performance issue first? Can we discuss whether they do/don't resolve the issues in this post without "NDA" issues?
how am i supposed to charge people for this? sort your **** out adobe
this is seriously the worst application lag ive experienced in at least the last 20 years. i used to get this on much less powerful computers - now im running a top of the line 2019 macbook pro running no other apps and its taking 5 minutes to move an object one pixel across the page. ridiculous.
the lag is terrible. it makes it not even useable as an application.
Simon Bowland commented
Very slow and laggy under Win10 as well. Illustrator is becoming something of a joke recently.
Pauly D commented
Exactly what JD said below.
Completely new file with nothing in the document, zooming, panning, navigating through doc using the hand tool/ space is an epic fail.
Wes Rand commented
Agreed. Lagging is still horrible -- at least on my MacBook Pro it is. I don't see the same issue on my iMac (which has lesser specs than my MacBook Pro.)