Artboards with the same number
In the artboards menu, two have the same number, and so one cannot access or export one of those two artboards (see the attached photo, with two artboards labeled "9")
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illust.png 979 KB -
prancheta duplicada22.png 173 KB -
スクリーンショット 2021-11-12 150754.jpg 67 KB -
スクリーンショット 2021-11-12 130021.jpg 77 KB -
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Screen Shot 2021-06-03 at 7.08.46 pm.png 30 KB -
Screen Shot 2021-05-26 at 7.27.03 PM.png 78 KB -
Screen Shot 2020-12-07 at 8.02.55 am.png 50 KB -
Captura de ecrã 2020-11-20 150253.png 4 KB -
Screen Shot 2020-09-04 at 10.12.38 AM.png 275 KB -
Screen Shot 2020-07-02 at 17.30.26.png 82 KB -
Screen Shot 2020-05-17 at 5.04.04 PM.png 18 KB -
Screen Shot 2020-04-15 at 12.23.26 AM.jpg 34 KB -
Screen Shot 2563-01-14 at 14.26.55.png 125 KB -
artboard glitch.jpg 77 KB -
Untitled.png 23 KB -
Screen Shot 2019-05-07 at 10.52.33 AM.png 10 KB -
Screen Shot 2019-04-23 at 4.32.46 PM.png 4072 KB -
Screen Shot 2019-04-23 at 4.31.56 PM.png 96 KB -
Screen Shot 2019-04-23 at 4.30.59 PM.png 95 KB -
Screenshot 2019-03-11 at 9.52.43 PM.png 110 KB -
AI_ArtboardBug.jpg 66 KB -
Artboards.jpg 116 KB -
Screen Shot 2018-08-24 at 12.00.01.png 14 KB -
Screen_Shot_2018-06-12_at_5.00.05_PM.png 61 KB -
page-number.png 201 KB -
2018-06-10_at_17-13-21.mp4 1055 KB -
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Screen_Shot_2018-01-19_at_2.15.50_PM.png 151 KB -
Screen_Shot_2018-01-02_at_14.53.33.pdf 158 KB -
Screenshot_(2).png 16 KB -
ILLUSTRATOR_ARTBOARD_BUG.jpg 750 KB -
2017-10-25_2338.png 34 KB

OK, the team needs some help with clear defined steps to reproduce this infuriating bug. The fact it happens is clear enough, and consequences are disastrous. However, it always happens when not expected, and so far nobody can tell the way to force it to happen. It's been three years! Please – if anyone knows the exact steps – give them here in the comments.
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SARRITH KUMAR commented
Reset illustrator preferences. Here is the navigation: Illustrator > Preferences > General > Reset Preferences. Press and hold Option+Command+Shift as you start Illustrator. There we go!
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Have a report that it is not fixed in 25.2.3
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Elisa Romano commented
Hi, I'm having a recurring bug on illustrator when I have a large amount of artboards. What happens is that illustrator will skip an dartboard number and duplicate another, for example (73, 75, 75, see attachment) That way when I export I end up missing an artbord file because illustrator only exported one of the 75s artboards. See in this case I have two artboard 67s, two 76s and no 74. This happens quite often as soon as I pass the 20ish mark of artboards in a file
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Elisa Romano commented
Hi, I'm having a recurring bug on illustrator when I have a large amount of artboards. What happens is that illustrator will skip an dartboard number and duplicate another, for example (73, 75, 75, see attachment) That way when I export I end up missing an artbord file because illustrator only exported one of the 75s artboards. See in this case I have two artboard 67s, two 76s and no 74. This happens quite often as soon as I pass the 20ish mark of artboards in a file
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Freakering commented
same
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J Perry commented
Here is what I see
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J Perry commented
I am working with a large number of artboards in a single file. 61 to be exact. The software has named artboard 52 twice. Two different artboards. 51 is missing.
I have tried to upload an image in jpg and gif and your system is rejecting it.
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Anonymous commented
I downloaded the latest update for illustrator and there is still an artboard error in numbering. I was hoping it wouldn't have been a problem till I exported each artboard as a PNG and I was missing art. Trying to create 60 artboards. If I copy and paste artboards I still have the same issue starting at artboard 23 then 25 then...
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zrd commented
same here.
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Lydia commented
Same issue and doesn't export the first of the duplicate artboards!
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William Fanning commented
Same issue. Not just visual. Prevents actual exporting.
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Anonymous commented
I am still having this issue, too, except it skips one of the duplicated artboards when exporting!
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CR commented
Strange but I still have this issue even in 25.1
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Wayne, it’s a known bug :( I feel your pain!
Please add your vote to these duplicates instead of creating one more, please:
https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/filters/new?query=artboards%20number -
Wayne commented
Doubling up of artboard page numbers
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Tori commented
I've had this happen too. I had an artboards 1...21,22,23,25, but when I tried exporting artboard 25 it say it didn't exist, so I exported '24' which was indeed 25.
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Known bug :(
Please vote for all other report on the same topic:
https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/filters/new?query=artboards%20number -
João Araújo commented
hi, i was creating an instagram carrousel when i notest one of the images was missing from my export, so i check to see the problem and i hade the same number on both artboards i dont understand what happened but i took a print
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Ilze commented
Hi there, I am facing the same issue. I have a file consisting of 64 artboards...but it duplicateds certain artbords and others dissapears. for example
"35, 36, 38, 38, 40, 40, 40.."
when i try to delete a "duplicate " artboard it just moves the double numbers up. This means, that when exporting, it pics up the two 38's as one, so only exports 1 image"
and i have no clue how to fix this....