Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
375 results found
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Hold Shift Key to Bring Up Alternative Color UI not working properly
Hold Shift Key to Bring Up Alternative Color UI not working properly keeps collapsing when I need to change the first %. Please fix
3 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Adobe Color CC "Adobe Servers not available" [Bug]
Unfortunately I can't open the expore-rider of adobe color cc when signed in.
Everything works perfectly, when I'm visiting the webpage https://color.adobe.com as a guest. But when I sign in, which is required to perform any actions, the above mentioned error occures.
The "Create" and the "My Themes" riders work still perfectly when signed in.
I've tried it under Edge/Chrome and Firefox. Besides Firefox none of the browsers has Addons installed. I'm running a Windows 10 Machine.3 votesHi ,
Please accept my sincere apology for the inconvenience.
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator -
Color cracking after update..
- version 22.0.1
- (After update new version) when I move object or screen(use Hand tool), colors are cracking like attached files...
3 votes -
Dropdown menu cut off
When trying to interact with the drop down menus those that are particularly long (and by that I mean it takes up the whole length of the screen) I can't access any features below the cut off. The most problematic instance of this phenomenon is in Windows drop-down because it cuts off at Pathfinder. The list goes in alphabetical order which means I can no longer access my swatch panel. I can't add it to me workspace. This is the same for all work panels after pathfinder; symbols, stroke, transparency, and so on.
I'm working with Adobe Illustrator CC 2017…
3 votes -
New swatch is NOT global by default
- Use the color panel to customize a fill or stroke color.
- Drag the fill or stroke box into the body of the Swatches panel to create a swatch for the color.
- Swatch is not global as stated in https://helpx.adobe.com/illustrator/using/whats-new.html
3 votesUnder Review ·
AdminNitish Agarwal (Illustrator on Web/iPad Team)
(Lead Software Engineer, Adobe Illustrator)
responded
Hi,
Thanks for reporting the issue.
We have logged the bug with id AI-4209739. Once the issue is fixed we will let you know.Thanks & Regards
Nitish Agarwal -
Eye Dropper tool color is off
When you use the eye dropper tool on either images or vectors the shade is off and not exactly the same like it was https://www.screencast.com/t/bI7aJSdwB
3 votes -
HEX Value can't overwrite spot colors in color palette
I set a global color (Spot or process doesn't matter) but if I try to enter any code in the HEX value field, I'm not allowed to type anything. I must first convert the color to CMYK or RGB with the appropriate button and only at this point I'm allowed to type the code in the HEX field
It would be much more practical to be able to insert the HEX code even without having to necessarily convert the color to CMYK or RGB first2 votes -
線と塗りが黒のテキスト選択時にカラーパネルを変更するとパネルの挙動がおかしくなる
①
PC：Mac Studio M1 MAX / OS Ventura 13.4と13.5
Illustrator：26.5.3と27.7で同じ現象を確認②線と塗りにC0Y0M0K100が適応されているテキストを選択した状態で、カラーパネルをCMYKからグレースケールに変える。
③C0Y0M0K100からK100になる。
④見た目は黒だがカラーパネルはK=0になってしまっている。
修正しようとするとオブジェクトが白になってしまう。補足：グレースケールからCMYKパネルに変更した時も黒から白になります。ちなみにアピアランス設定で塗りと色を黒にして同じ操作をすると問題なく黒のままでした。
既出でしたら申し訳ございません、ご検証宜しくお願いいたします。
2 votes -
Changing color doesn't work sometimes
This bug goes long way back, as far as I remember using illustrator, both on PCs and Macs.
Sometimes (usually in text objects, but not only), when I pick a different swatch to change an object's color, the color in the swatch palette changes, but the object's color remains the same.
To resolve this, I have to choose "None" as the color, and then choose the color I want.2 votes -
Can't delete swatch
I have a random color swatch that appears in my Swatches palette every time I create a new document. It cannot be deleted. As far as I can tell, it is not being used anywhere. I can change it to a different color, but then if I try to delete it, it not only does not delete, but it changes back to the original color. Right now, it's some random shade of blue, but at other times it is a different color that persists. Here is a video: https://youtu.be/MVJKo4i0xfw
macOS 13.3.1
Illustrator 27.52 votes -
「レビュー用に共有」で塗りがネガポジ反転する。
「レビュー用に共有」をしたときリンク先で表示されるドキュメントの塗りや線の色がネガポジ反転してしまいました。
色々と試してみたところ、カラー絵文字フォントが原因のようで、アウトライン化したら正しく表示されるようになりました。
アウトライン化前とアウトライン化後のファイルを共有しておきます。
（正しい塗りの色は青です）こちらはリリース版（27.4.1)、プレリリース版（27.6）どちらも再現しました（Mac OS、Ventura）。
Windows11のリリース版も同様です。
いずれもブラウザはChrome。MacはSafariでも試しました。（OL前）
https://assets.adobe.com/id/urn:aaid:sc:AP:732874d8-0430-4c13-9192-d37ab593bccc?view=published（OL後）
https://assets.adobe.com/id/urn:aaid:sc:AP:ed7bc20e-22f2-4ef3-b6ec-b644ddc126d7?view=published2 votes -
Colors don't match
The color picker rounds the CMYK to the nearest whole number but the color window does not. They should be made consistent.
2 votes -
Numeric keypad not functioning properly in AI v27
When trying to type in numeric values in the swatches, it will change as you type the default back to "zero". I've gone back and forth between v26 and v27 and it appears to be working fine in 26. It is pretty much anywhere you have to type in numeric values.
MacOS Monterey v12.6.1
iMac (Retina 5K, 27in - 2020)
3.8GHz 8-core intel Core i7
128 GB 2667 MHz DDR4
Wireless Mac Keyboard/Magic MouseAdobe Illustrator V27.2
2 votes -
Bug: dragging global swatch to the “plus” button doesn’t work as expected
MacOS 12.6.2
Illustrator 27.1.1To replicate the issue:
Create a group of swatches and put a global swatch inside the group.
Drag this swatch to the [+] button to create a duplicate.
The actual result: A new global swatch is created outside the group with “Original Name copy” name while the original swatch is also renamed to the same name. Changing one of those swatches also changes the other, they act as one swatch.
Expected result: the same as when you alt-click the [+] button to duplicate a swatch. A new global swatch is created in the same group, it’s…2 votes -
Pattern image is not copied to clipboard
When copying an asset to clipboard (using Ctrl/Cmd + C) SVG data in clipboard doesn't have custom image pattern. However, if the asset is exported the image pattern is included in the SVG file.
MacOS Monterey 12.5 Apple M1 Pro
Adobe Illustrator 26.5Steps to reproduce:
1. Download and open FlowerDress.ai - https://drive.google.com/file/d/1vKlyAV2ahPACBnPpe8TUGUXnpznQ3rIf/view?usp=sharing
2. Make sure it looks like on the screenshot - https://drive.google.com/file/d/1Ji71P6F5nw3O5KAjfjhp_pmKmCpZNLy0/view?usp=sharing
3. Select the dress and hit Ctrl/Cmd + C.
4. Paste it in any code editor (vscode).Actual Result - https://drive.google.com/file/d/10jE12CQuTzYf0ZCh4paWJor4RDRot-aj/view?usp=sharing
<?xml version="1.0" encoding="UTF-8"?>
<svg id="Layer_1" data-name="Layer 1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 239.18 354.03">
<defs>
<style>…2 votes -
Editing pattern or symbol changes selected layer
Upon exiting edit mode for symbols or patterns the selected layer will change to the top-most layer. It should remember the selected layer prior to entering edit mode and maintain that.
2 votes -
Illustrator changing color values every time I reopen program v 26.0.2
I'm on a brand new MacBook Pro and I'm using illustrator from the cloud version 26.0.2 on Mac Monterey v 12.1. Every time I close out a file and reopen it the hex colors are changed. I have never touched the setting on my colors. I've attached an example below. You can see that when I was previously working in the file I listed the hex code, but now when I open it it is different. Please help. This is making my branding impossible and I'm turning in projects incorrectly as a result.
2 votes -
Recolor - Color Theme Picker don’t work
The Theme Color Picker doesn’t work when...
In a document with artworks and images,- Select artworks and click the Recolor icon, then go to Advanced Option.
- Enable [Open Advance Recolor Artwork dialog on launch]
- Quit Illustrator
- Open Illustrator
- Select artworks
- Click the Recolor icon in Control Panel
- Disable [Open Advance Recolor Artwork dialog on launch]
- Close the Recolor Windows
- With the Artworks still selected
- Click the Recolor icon in Control Panel again
- Click the Color Theme Picker
- Click on an image in the document
Results: Nothing!
To make it works again, we need to close the illustrator application and reopen…
2 votes -
Illustrator keeps oversaturating the color space even though modes/swatches are set correctly.
When opening a file (usually with photography), illustrator will oversaturate all the colors regardless of color settings. Everything will be set to consistent CMYK settings but the colors show up so saturated and it's impossible to work in that space.
2 votes -
Pantone swatches being deleted even after adding them to the correct folder
Our graphic users need to use additional Pantones in Adobe illustrator. In order to do that, they copy some Pantone files to the AI's Pantones folder on the local machine. When they open AI, they can see and use the Pantone. The problem is, that after they close the AI application, it the Pantone files being deleted automatically from the AI's pantone folder. Therefore, they copy the Pantones to the AI's folder each time they need to use it, which is very discouraging.
2 votes
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