781 results found

1. Placing Linked PDF file with "Show Import Options > Crop to:", placement doesn't obey the option selected

   On the latest update to Illustrator (early July 2023), when placing a PDF with "Show Import Options", no matter which option is picked (Art, Crop, Trim, Bleed, Media), it always places to the crop/artboard, even though there is bleed set and larger media/artwork beyond the artboard in the PDF.

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2. "unknown filter error" when importing variables which have multiple links within the document

   "unknown filter error" when importing variables which have multiple links within the document.

   Reproduce:
   1. make a document with variables. I have a mix of image and text but I don't think it matters.

   1. link multiple document objects to one variable, as is allowed within illustrator

   2. try to update the variable library with a CSV that has the same structure just different values (average use case)

   You should get a dialog warning that variable sets need to be overwritten blah blah click ok and then the error pops up. Probably forgot a nested loop would be my completely uneducated guess.

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3. my cursor is showing a black arrow all the time and doesn't show the tool that I am using

   All the tools are working perfectly but instead of the cursor showing the tool I am using, it shows a black arrow all the time. I tried to reinstall Adobe but with the problem persists. Attached you can see two screenshots of me selecting two different tools but the cursor remains with the black arrow. thanks

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4. Illustrator crashes while working

   Hi! I have a problem, illustrator crashes while working. It started after reinstalling windows. I've already reinstalled Windows too and tried many versions of illustrator. I bought a new computer hoping that the power will be good and everything will work. But illustrator keeps crashing while working. There are no alerts. It just shuts down while drawing. I didn't find a similar problem on the internet.

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5. Regression in version 27.0 - SVG tspan not handled correctly

   Hello

   When I place the following SVG

   <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 500 500" width="500" height="500"><text><tspan>60</tspan></text></svg>

   And then try to export the object back to SVG, I get

   <?xml version="1.0" encoding="UTF-8"?><svg xmlns="http://www.w3.org/2000/svg" width="36.86" height="39.2" viewBox="0 0 36.86 39.2"/>

   The tspan content is gone.

   Without the tspan it works ok. It also works fine in AI 26.5

   The example is an extract from a larger SVG object created through the Datylon plugin

   Seems like an AI regression bug. Any chance it will be fixed in later versions?

   Tx!

   Peter

   PS also posted as https://community.adobe.com/t5/illustrator-discussions/regression-in-versoin-27-0-svg-tspan-not-handled-correctly/m-p/13297751

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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

   Ankit Goyal

   Illustrator Team

6. PDFファイルをIllustratorに配置する際にアプリケーションがクラッシュします。

   1
   Illustrator
   v26.3.1

   PC
   Windows 10 Pro

   2
   指定のPDFファイルを配置する、もしくは
   ファイルをドラッグ&ドロップ

   3
   PDFファイルの配置ができる

   4
   PDFファイルを配置もしくはドラッグ&ドロップ
   した時点で動作が停止し、Illustratorがクラッシュします。
   直接Illustratorから添付しているPDFファイルを開く場合は問題になりません。

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   Completed (Comments Open)  ·  PCM Miyuki responded

   Ten_A さま

   Illustratorデスクトップ版UserVoiceへのご協力をありがとうございます。

   詳細な解析とサポートを頂きまして誠にありがとうございます！

   引き続きどうぞよろしくお願いいたします。

   Illustratorデスクトップ版チーム

7. Show grid shortcut not working on macOS Monterey

   The show grid keyboard shortcut cmd + ' is not working on my illustrator. I have to go through the menu to toggle it on and off.
   It starts working when I restart my computer but then starts bugging out again.

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8. Cmd + Tab app switching forcibly keeps Illustrator in focus

   When Illustrator (at full-screen mode) is in focus, and when executing the quick-app-switching Mac shortcut (cmd+tab) to the previous app, Illustrator always remains in focus. Even though the OS thinks the new app has focus — it will, for instance, invisibly receive keyboard inputs — Illustrator's UI nevertheless retains complete hold over the display, save for the OS toolbar. Chrome, Finder, even something as simple as Calculator; none of them show up. I've had to downgrade to Illustrator v.25 just to get work done.

   Illustrator v.26.2.1
   macOS 10.15.7
   3.2 GHz 6-core Intel Core i7 Mac Mini (2018)
   64 GB RAM
   RX 580 eGPU

   When Illustrator (at full-screen mode) is in focus, and when executing the quick-app-switching Mac shortcut (cmd+tab) to the previous app, Illustrator always remains in focus. Even though the OS thinks the new app has focus — it will, for instance, invisibly receive keyboard inputs — Illustrator's UI nevertheless retains complete hold over the display, save for the OS toolbar. Chrome, Finder, even something as simple as Calculator; none of them show up. I've had to downgrade to Illustrator v.25 just to get work done.

   Illustrator v.26.2.1
   macOS 10.15.7
   3.2 GHz 6-core Intel Core i7 Mac Mini (2018)
   64 GB RAM… more

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9. グラデーションをかけたオブジェクトのSVGファイルのアセット書き出し

   グラデーションをかけたオブジェクトをアセット書き出しでsvgファイルに出力し、出力したsvgファイルを開くとグラデーションが消え黒いオブジェクトになる。

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10. Illustrator won't let me save

    Whether I open an existing ai file or start a new, when I got to save the document, it opens up the save menu however then it doesn't allow me to click on any section, not even the side menu to desktop, and you can see the save button is greyed out? Please can you provide a solution?

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11. emf file blank (could be opened in Windows Paint and irfanview just fine)

    Like I mentioned above. Illustrator is 2022 running on Windows 11.

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12. Adobe PDF プリセットの編集を行うと落ちる

    Adobe PDF プリセットの編集を行うと必ずillustratorが落ち、修正が保存されません。

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    Under Review  ·  PCM Maro responded

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    
    

    ご報告内容の現象は、macOS と Windows 両方で再現しました。

    
    

    修正などの開発進捗がありましたら、こちらでご報告いたします。

    よろしくお願いいたします。

    Illustrator チーム

13. There is a Bug with this Bug Report.

    Trying to submit a bug within this bug report produces an error. However after refreshing the page you will see that it did actually submit the post. So the error message screen is not accurate.

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    Completed (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The UserVoice support claims it is fixed now. So far no more new duplicates noticed, but please do comment if you still get them. We try to track and merge all of them.

14. アセットの書き出しができない

    Win10のイラレcc2021で、アセットの書き出しパネルに画像をドラッグしても読み込まず、何も登録されない。
    普段であれば複数選択したものをドラッグするとその複数分読み込み登録されるのだが、まったく一つも読み込まない。
    これは何も役に立たないクズ機能。仕事にならんし使えん。

    2 votes

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    Request to Contact Support  ·  PCM Maro responded

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    ドラッグ＆ドロップでのアセット追加に関して、グループ化オブジェクトなどでの検証も行いましたが、問題は再現できませんでした。

    最新版「ver.26.2.1」でも再現するような場合は、お手数をおかけいたしますがカスタマーサポートにご連ください。

    よろしくお願いいたします。

    Illustrator チーム

15. 横向き棒グラフツールの数値の座標軸の変更

    １．お使いのオペレーティングシステムおよび Adobe Illustrator (デスクトップ版) のバージョン

    Windows 10 　25.3.1

    ２．問題が発生したときに実行していた手順

    横向き棒グラフツールの数値の座標軸を変更して
    最大値５００,０００　間隔を７にする

    ３．想定していた結果

    最大値と間隔が正常に表示される

    ４．実際の結果

    最大値の数値と目盛りが表示されない

    ５. [必要に応じて] Illustrator ファイルまたはビデオをアップロードしてください。
    https://community.adobe.com/t5/illustrator%E3%83%95%E3%82%A9%E3%83%BC%E3%83%A9%E3%83%A0-discussions/%E6%A8%AA%E5%90%91%E3%81%8D%E6%A3%92%E3%82%B0%E3%83%A9%E3%83%95%E3%81%AE%E4%BD%BF%E3%81%84%E6%96%B9/td-p/12392650
    コミュニティで質問し、回答をいただきました。
    こちらをご覧になってください。

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    Under Review  ·  PCM Maro responded

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    ご報告いただきました「棒グラブの座標値の間隔が『7』の場合、座標の最大値が表示されない」問題の再現を確認いたしました。
    間隔が「7」の場合にのみ発生するようです。
    （最大値が「500000」以上で発生しやすいようです）

    今後、さらに検証を進めてまいります。
    開発に進展がありましたら、こちらでご報告させていただきます。

    今後ともよろしくお願いいたします。

    Illustrator チーム

16. 変形　長方形のプロパティ　角丸　左右　下方向矢印ボタンが押しにくい

    変形　長方形のプロパティ　角丸　左右　下方向矢印ボタンが押しにくい

    •  

    2 votes

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    Completed (Comments Open)  ·  PCM Maro responded

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    機能としては問題がなく、動作していますので、こちらはバグではないということで、対応終了とさせていただきます。

    もし、UI 仕様変更などの要望がありましたら、リクエスト版の方へのレポートをお願いいたします。

    お手数をおかけいたしますが、よろしくお願いいたします。

    Illustrator チーム

17. Difference in SVG clipboard code between Mac and Windows in v25.4

    There has been a change in the SVG code format AI puts in the clipboard for Windows starting in v25.4.

    I've been using the clipboard to paste designs into the Glowforge interface for the past 3+ years. it worked properly up until the most recent update. then I started having scaling issues.

    I posted on the Glowforge site and found that people using the Mac in v25.4 aren't having the same issue. The Glowforge engineers looked at the SVG clipboard code for Mac and windows and figured out that the issue is that the clipboard code for Windows has changed.

    This is the post on the Glowforge forums that explains the differences.

    https://community.glowforge.com/t/paste-from-illustrator-coming-in-at-75-size/97704/28?u=shop

    but here's the essence.

    ======

    Here is the SVG code from a square created in MacOS on the current version of Illustrator. This SVG code can be pasted into the Design Library and opens as a 1" by 1" square as expected.
    <svg id=“Layer_1” data-name=“Layer 1” xmlns=“http://www.w3.org/2000/svg%22 width=“1.01in” height=“1.01in” viewBox=“0 0 73 73”><defs><style>.cls-1{fill:#fff;stroke:#231f20;stroke-miterlimit:10;}</style></defs><rect class=“cls-1” x=“0.5” y=“0.5” width=“72” height=“72”/></svg>

    Here is the SVG code from a square created in Windows on the current version of Illustrator. This code, when pasted into the Design Library, opens to a square that is approximately .75” by .75"
    <svg id=“Layer_1” data-name=“Layer 1” xmlns=“http://www.w3.org/2000/svg” viewBox=“0 0 73.13 73.13”><defs><style>.cls-1{fill:#fff;stroke:#231f20;stroke-miterlimit:10;}</style></defs><rect class=“cls-1” x=“0.5” y=“0.5” width=“72.13” height=“72.13”/></svg>

    The MacOS version is defining a width and height that can be applied to the layer; this is missing from the Windows version. This means there is no reference point to use when the Glowforge app scales the design. There are ways we try to scale appropriately in our software when this information is missing, but that’s dependent on the other information present. For instance, if the same SVG were exported and then uploaded, it would include information that the file came from Illustrator. This would fill in the blanks our software needs to understand the default dpi being used by the program, and how we can calculate that to match our app’s display.

    ========

    Is there a specific reason that the SVG clipboard code on the mac is different? is there any way you can fix the Windows SVG clipboard code to work the way it used to? or at least give an option for it to work that way again?

    There has been a change in the SVG code format AI puts in the clipboard for Windows starting in v25.4.

    I've been using the clipboard to paste designs into the Glowforge interface for the past 3+ years. it worked properly up until the most recent update. then I started having scaling issues.

    I posted on the Glowforge site and found that people using the Mac in v25.4 aren't having the same issue. The Glowforge engineers looked at the SVG clipboard code for Mac and windows and figured out that the issue is that the clipboard code for Windows has changed.

    … more

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18. Artwork flashing/glitching while dragging text

    Artwork on different layers is flashing while dragging text. See attached video.
    -Windows 10 Pro 64-bit build 19043
    -Intel i5-8600, NVIDIA GTX 1060 6GB
    -Illustrator 25.4.1 (64-bit)

    The error can be replicated by dragging the text at the bottom of the artboard. Zooming in/out seems to redraw everything properly.

    • 

    2 votes

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19. スライス作成直後はスライスオプションのショートカットが無効になります

    MacOSX 11.4
    Illustrator ver.25.3.1

    「矩形を選択→オブジェクト＞スライス＞作成」の手順でスライスを作成した直後はショートカット（eg: option+command+K) でスライスオプションのウィンドが開きません。
    一度「矩形を選択→オブジェクト＞スライス＞スライスオプション」の手順でスライスオプションのウィンドを開くと以降はショートカットで同ウインドを開くことができるようになります。
    以前のバージョンからの症状ですが、バージョンがいくつか上がっても修正されないため報告いたします。

    2 votes

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20. Blend Tool Doesn't Really Work w/Text

    Simple rotation of text using the blend tool results in screwed up vectors, and it really sucks. Please fix it.

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    2 votes

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