Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
772 results found
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Missing Font On Documents That Were Just Open
I have been having issues with fonts dropping out of coworkers documents since I updated to CC2018 but this is the first time I have reopened one of my own files and had font claim to be missing that I was just using.
I had assumed previously that my coworkers had just had a different named version of the fonts but today I saved and closed one of my own files to restart my pc because AI was running slowly (separate issue, i know) but when i reopened my file 10 minutes later I have 6 fonts missing.
When I…
3 votes -
cant copy text from illustrator and paste to indesign
When I attempt to copy selected text characters (not the object) and paste in Indesign, I get outlined characters. I have to go through TextEdit, or any other place I can paste text, then copy it again to get text that will paste in Indesign as characters.
3 votesThe latest version of Illustrator and InDesign have better handling of the buffer contents now. A selection of text at character level from Illustrator now gets copied and pasted fine in Indesign.
Please check if it works for you now and comment back.
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Find Font broken between OSX and Windows
Find Font is broken.
For a missing font it requests a different font for OSX and Windows for the same file. It has something to do with the family name or font name or something. The important thing is that it is inconsistent between OS and is impossible to determine the correct font due to this error. This is confirmed to be effecting many people.
Here is a link to a detailed explanation of what is going on with pictures showing the differences between operating systems.
3 votes -
Problem selecting Text Area background with direct selection
Illustrator CC 2018
Windows 10When I want to select the background of a Text Area with the direct selection tool (white arrow), I can only do so by clicking on the edge or half a pixel inside it, or it will select the text (unless there's free space under the text, which doesn't happen if you the block is automatically resized).
I have checked on Mac, you can click anywhere inside the box where there is no text (eg the end of any line if text aligned is left) to select the background.
3 votes -
zoom
When snap to grid is on, it will only create new text. It won't select existing text for editing - probably because it isn't on the grid. This never used to happen before the latest update.
3 votesRequest to Contact Support ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Hi,
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
With Best Regards,
Raghuveer Singh -
editing type creates a new box of type
When editing type clicking on other part of the sentence creates a new box of type instead of putting the cursor in the place I will like to edit.
3 votes -
Auto-sized Area text not resizing correctly
Looks like someone didn't understand (or maybe I didn't explain well enough) what the issue was with this bug that was declined. So I have recorded a video to demonstrate the issue.
Previous entry here:
https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/32016784--bug-area-text-with-auto-size-and-stroke-appliedAs before - Windows 7, Illustrator cc18
Please follow steps in the video to recreate the bug which is causing area text boxes to extend beyond the artboard.
3 votes -
Illustrator 2018 Loses ability to keep text uniform when transforming the type on path
Illustrator 2017 had the ability to, while transforming the type on the path shape, to keep the text on it the same size and proportions when doing so. I would select the path with direct selection tool, then hit command, and text would stay uniform when transforming path.
Now, in illustrator 2018, using same steps and command, type doesn't stay uniform, it gets squished.
Below are video links I recorded to show how the action works in 2017 and 2018 illustrator.
2017 https://www.youtube.com/watch?v=_8QORO_9Xro
2018 https://www.youtube.com/watch?v=XscdrAqBZR8Notice how type gets distorted when moving bounding box in 2018, but I was able…
3 votes -
Kerning information in character panel not displaying correctly
Illustrator 21.1.0 (64 bit)
Create a text box with some text, set kerning to Auto
Create another text box with some text, set kerning to Optical.Select first text box, the kerning will display as auto but on the drop down menu optical is ticked.
The drop down menu will always display the last used option as ticked, regardless of what the current selection is set at.
3 votes -
Fonts Slow EVERYTHING Down
Fonts are the slowest feature in programs from MS Office to Adobe. This problem just caused me to lose work because AI shut down while trying to figure out how to manage a standard font with which I was working. Thanks for nothing AI and your simpleton font generators. You're fired.
3 votes -
Text size and kerning keyboard shortcuts still do not work.
Mac Studio - macOS Sequoia 15.6.1
Adobe Illustrator 2026 ver. 30Point/Font size and kerning keyboard shortcuts still don't work. I attempt the key commands and nothing happens, even though the shortcuts are still in the defaults (see attached). Help?!
2 votesIt seems like the Size/Leading, Tracking, Baseline Shift values in Preferences > Type got changed... If it is the issue — please upvote it still and leave a comment. It’s not clear yet why it happens.
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Font drop down list won't allow font selection.
Mac Studio
Sequoia 15.6.1
Adobe Illustrator 2026 version 30My font drop-down list allows me to preview fonts, but not select them. If I preview and click a new font to select it, the type window closes and my select text reverts to the original font. I've tried using the text tool and the selection tool - same problem. To change a font, I must type the ENTIRE NAME in the font window and hit return. Very time consuming. :(
2 votes -
After updating my system to Sequoia 15.7.2, the text tools stopped working.
After updating my system to Sequoia 15.7.2, the text tools stopped working.
Any action I perform on the text, such as changing the size or font, produces no result. The app slows down significantly. My work has completely stopped because of this.
I have the latest version, 30.0, installed.
I tried completely uninstalling and reinstalling Illustrator, but that didn't help.
I also tried installing an older version, but the result was the same. Is Illustrator incompatible with the new Sequoia 15.7.2?Any ideas?
2 votesSeems like uninstalling Wacom driver could help in this case. If it doesn’t and you have the same exact problem — please upvote and leave a comment.
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テキスト上の文字にカーソルが表示されない（文字編集ができない）
1. os windows10
2. テキスト文字入力後の文字編集
3. 昨日まで使えていたのに使えなくなったので理解できない
4. テキスト上の文字にカーソルが表示されない2 votes -
Problem with Eyedropper tool on text
Illustrator 30.0 on Mac Ventura 13.7.8
When I try to use the Eyedropper tool on a text, it only samples the object's top Appearance, not the text's at Character level.
In the sample video, the characters should become grey, with the text object having a white outline behind. But you can see it only picks up the white outline and not the character colour.
My Eyedropper tool is set to pick up everything (all boxes are ticked).
2 votes -
All options within Window > Type are greyed out when 'Enable Wacom' option is enabled
Running Illustrator 2026 (version 30.0) on a M4 Pro Mac Mini. Access to all Type options are greyed out (accessed via Window > Type). I noticed that, in the preferences, under Devices, there was an 'Enable Wacom' option, which was checked. (I don't have a Wacom tablet, though I do have an XP-Pen drawing display, though it was not plugged in, and all drivers and extensions were disabled, and I've only used it with Illustrator 2025.) However, I unchecked the option, restarted Illustrator, and all text options were available again.
2 votes -
Select Same and Change Case commands are disabled for type
Menu Bloqueado
Al seleccionar Opciones, están bloqueadas en algunas ocaciones.2 votes -
アウトライン
テキストにアピアランスでオブジェクトのアウトラインをかけ画面を動かすと、CPUアウトライン表示になりクラッシュ。再起不能となりそのデータは復旧不可になる。
ver 29.8.2
Macbook Pro M4
Sequoia 15.62 votes -
Missing fonts with asterisk still appear in Illustrator font menu — even after cache cleanup
Illustrator keeps showing missing fonts with an asterisk (*) in the font menu, even when those fonts are no longer installed or active.
This happens even in new blank documents and after multiple attempts to clean caches and reset preferences.
It makes the font list cluttered and hard to navigate, especially for users who work with many typefaces.
Please consider adding an option to hide missing fonts from the font menu, or improve the way Illustrator handles font references and cache rebuilding.
This issue has been affecting productivity and font management for a long time.
2 votes -
Live text converts to outlines when copying and pasting within Illustrator
When copying artwork that contains live (editable) text and pasting it within the same document, or between Illustrator documents, the text objects intermittently convert to outlines (rendering them non-editable). This occurs with both area type and point type.
This is happening with brand new files (not old ones). Dragging from one Illustrator document to another (correctly) brings in editable text, but I've ensured no third-party clipboard managers are enabled.
2 votes
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