Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
772 results found
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When setting the leading, cannot select "auto"
When trying to set the leading, cannot re-select "auto"
2 votes -
most fonts not rendering
I have to continually uninstall and reinstall 75% of my fonts! They show up in the panel, but do not render when selected. This is way beyond aggravating and is taking up hours of my time daily.
These are fonts on my hard drive, not typekit or any other font service. using Windows 10 and Illustrator CC 2018 (happened intermittently with 2017, now it's everytime I open Illustrator or let it sit open for more than a few hours)2 votesClosing the ticket since didn’t hear back from customer.
Hi Jamie,
If you are still facing this issue, Please get in touch with us at any of the other support channels – helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here -
Text and Objects Randomly Rotating
When I move text or an object, I will always notice they get slightly rotated. It's hard for the eye to see it sometimes, but the guide lines will show that things get slightly rotated sometimes for no reason.
2 votesMost probably Constrain Angle in Preferences > General is not zero.
Read more about this parameter here, in 'Rotate the x and y axes of a document' section.
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Delay of text cursor
- Illustrator 22.0.0 (64-bit).
- There is a delay in the text cursor showing up when it's moved with arrows or a text path is newly clicked, requiring one to wait for it before being able to continue working.
- The text cursor should be immediately visible.
- There is a delay instead of a couple seconds. (That's a long time when making many moves in a row.)
2 votesHi,
I am closing the ticket due to lack of response.
Please get in touch with us at any of the other support channels – helpx.adobe.com/support.html. Please give a reference to this post so that we can identify you. -
Editing tabs in Paragraph Styles crashes Illustrator.
Open attached tab_bug.ai file. Open the Paragraph Styles window. Edit the "Windfall back cover" style. Select the Tabs section. Move the tab to the right. Hit OK. Illustrator crashes.
I've already reported this at https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/31228633-demo-version-of-illustrator-crashes-constantly-de?tracking_code=a5435faf1626b3287df8c29b149793c7, but this is stripped down to the minimum possible case.
2 votesWe have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience. -
Variable font with Adobe World-Ready Composers
Variable font dont work with Adobe World-Ready Composers. (Only regular adobe composers) so no variable font on rtl launguage (working perfect on browser)
2 votesI am happy to share that we have fixed this bug in our release – 23.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Group selection + free transform no longer works on text boxes to resize area without changing text
When I have a textbox open in Illustrator, in the past I could use the group selection tool to select just the box surrounding the type and manipulate that without affecting the text but now the bounding box doesn't even appear when I have the box selected without the type.
Currently to manipulate the box without the type I would need to individually adjust each anchor point on the box, the free transform tool was previously very convenient for working around the fact that there's no actual feature to distinguish between manipulating the text box and the actual type but…
2 votes -
Illustrator Font problem :((
A client's custom font that shows up InDesign and Photoshop is not showing up in Illustrator?!?!?!?!? What is the problem??? And how can I fix this?????
I have Font Book and have never had a problem, now I am trying to reload, restart, test, etc to get the font to show up with no luck.
Any ideas?
2 votesPlease get in touch with us at sharewithai@adobe.com or any of the other support channels.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here. -
After I type text, I can't correct a word. When I click on it it will select a new text box above it. I can only delete the entire text.
After typing a word/paragraph, I can not delete any part of the word except I can select it and delete the entire word/text box. I just got illustrator a couple of months ago and I have always had a problem with it, but now it doesn't work at all. Help!
2 votesHi,
I am closing the ticket due to lack of response.
Please get in touch with us at any of the other support channels – helpx.adobe.com/support.html. Please give a reference to this post so that we can identify you.Thanks.
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Text Converted to Outlines Upon Copy in 2026 with Keyboard Maestro Installed
Adobe Illustrator 2026 (30.0)
macOS Sequoia 15.7.1
Keyboard Maestro 11.0.4When copying a live text object in Adobe Illustrator 2026 (point type, area type, type on a path objects), pasting with CMD+V or Edit > Paste converts the text into outlines when Keyboard Maestro Mac automation software is running.
Quitting Keyboard Maestro Engine stops the behavior so that copying and pasting gives live text in the pasted object.
Disabling com.adobe.svg as a clipboard copy flavor also fixes the problem, allowing copy and paste to preserve live text instead of creating outlines.
This problem does not occur in Illustrator 2025 (29.8.3)…
1 vote -
Illustrator crashes when I double-click a text to edit
These are awful. You are awful. The program has closed 10 times. The reason is I don't want to double-click a text and edit it. I can't get it to work. You're screwed for the program. Every time I double-click a text and try to edit something, the program closes. The world's highest-earning software is a worthless software team.
1 vote -
Fonts not showing after update to 29.8
Intermittent issue there are only a handful of basic fonts avaible to choose from (myriad, arial and a couple others) where as I have thousands installed.
Have downgraded to previous veriosn of illustrator for now (29.7.1) and it works again fine1 vote -
Quit making fonts unavailable (Neuropol)
Almost every time that I open my menus and logos the fonts that I use are no longer available. I used the same Neuropol font for my menus and logos for 14 years before going to the cloud-based software. Since going to cloud based software I have had to resolve the missing Neuropol font to a slightly different variation at least 4 or 5 times. Not only is it annoying and time consuming, it is causing inconsistencies in my brand, and with this current update, it does not work at all.
1 vote -
Installed Fonts not showing
Previously installed fonts not showing anymore. Says the fonts are missing but it worked previously and maybe 1 in 10 times it will have no error and the fonts will show. These fonts exist on my PC so it's not a cloud issue as far as i can see.
1 vote -
Missing fonts are no longer highlighted when file opens
Quand j'ouvre un fichier et que je n'ai pas la police ouverte, avant j'avais le texte en surbrillance ce qui permettait de voir où la police était manquante.
Maintenat j'ai bien la fen^tre qui s'ouvre me disant que la police est manquante, mais je ne vois pas où ?When I open a file and I don't have the font open, I used to have the text highlighted, which allowed me to see where the font was missing.
Now I have the window that opens telling me that the font is missing, but I can't see where it is.1 vote -
割注指定の文字と通常の文字の間のカーニングおよびトラッキングができない
「割注で2段に指定した文字」と「通常フォントサイズの文字」の字間をカーニングおよびトラッキングで広げることはできますが、詰めることができません。環境設定でトラッキング「100/1000em」で設定もしています。割注設定している文字の字間は詰めることはできるのですが…。
1 vote -
Text style in a mess when editing text. They appear ok in Preview mode. I can't complete the task or job.
I am trying to edit this text in illustrator 29.7.1. Each time a type, make an amendment to the existing text it scrambles all of the settings and messes everything up (please see screenshots of before and after). I've tried to output to PDF but this also displays in a mess. Please let me know if there is a fix so I don't have to abandon this job and start again. Thanks, D
1 vote -
Morisawa Fontsの和文バリアブルフォントDriveFluxが使えない
いつのバージョンからかMorisawa Fontsの和文バリアブルフォントDriveFluxが急に使えなくなりました。macOS 15.6、Illustrator 2024 29.7.1を使用しています。2024の最初の方は使えてたんですが、どこかのマイナーバージョンアップで急に表示されなくなってしまいました。2025でも使えません。モリサワに相談したところ「こちらではどうしようもないのでAdobeさんに相談してください」とのことでした。ちなみにMonotypeの和文バリアブルフォントは問題ありません。ご対応お願いします。
1 vote -
Character Panel Type, Leading and Scaling sizes have extra added decimals
Ai 2025 v29.5 / Mac Sequoia 15.6 / M1 Macbook Pro / 32GB RAM - but happening on other macs with different configurations as well but same Ai version.
We're noticing extra decimals are being added as shown in the attached screenshot. Despite choosing sizes from the drop-downs and then saving the file, the decimals return. I see a few others have posted about this previously but I haven't seen any resolution posts. Any help is appreciated. Thank you.1 vote -
I think its a Paragraph Style bug thats affecting the latest version of Illustrator 2025 version 29.7.1
I recently updated to version 29.7.1 of Illustrator 2025. All of a sudden my template file started crashed Illustrator at startup. The file opens in Illustrator 2024 - but not 2025. Troubleshooting the file - slowly deleting bits and pieces from the template file I managed to discover that the bit that was crashing Illustrator 2025 was a single block of text. The block of text has a Paragraph style in it and I think it might be this which is causing the crash (or it could be something else? Fonts). I've isolated the block and pasted it into the…
1 vote
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