Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
939 results found
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Horizontal Scroll **** + mouse wheel
On mac OS, Illustrator version 27.8
Scrolling horizontally using SHIFT key + mouse wheel, is broken, and appears to be an obvious mathematical error.
Expected behaviour is for the view to scroll left or right.
Actual behaviour is that is works at some zoom levels, say 300% or 400%, but at higher zoom levels it barely scrolls a few pixels, and at 100% or less, it scrolls the entire page or worse for the smallest increment of the mouse wheel.
It seems clear that the zoom amount has been factored into the scroll amount inversely by accident.
This is a…
3 votes -
オブジェクトを再配色にて、RGBスライダーが短く表示される
Mac OS 12.6 Monterey
Illustrator27.2(27.1.*)再配色ウインドウを開いた時に、下部の調整部分がRGBだとバーが短く表示されます。CMYKや他の調整モードに切り替えた後RGBに戻すとバーの長さは戻りますが、何度も切り替えているとRGBのバーのみがまた短くなることがあります。
27.2にアップデートすることで解決するかと思いましたが解決していなかったので、前のバージョンの正確な数字を覚えていないのですが27.1.*でも同様でした。3 votes -
Panels don’t stay where they were on the second monitor
Since recent upgrade, NONE of the menu panels stay on screen. I use a second monitor for displaying attribute menus. Every time I now open Illustrator, these have disappeared and have to be reloaded. Very annoying.
3 votes -
Keyboard Shortcuts (hotkeys) get reset to blanks when Illustrator is updated to 2023 / 2024 / 2025...
All typical mac menu commands are not working in Illustrator 2023. Command 0, Command +, command N etc. are not working.
3 votes -
Fenêtre Enregistrement
La fenêtre d'option d'enregistrement se positionne systématiquement à gauche en dehors de l'écran.
Je suis en Illustrator 2022 sur macOS Monterey 12.5.13 votes -
New Document modal misalignment
When starting a new file, the modal that pops up where you can determine the document properties/preset details (title, size, orientation, bleed, color space, etc.) has the values for title, dimensions and bleed misaligned inside their bounding boxes.
macOS Monterey
Illustrator 26.3.13 votes -
Using Illustrator “Paste In Front” creates a Find window on the Desktop
Hi;
I have recently begun having a paste in front (⌘F) issue in AI 2020.For DECADES I have been able to select an item and copy (⌘C) then paste in front (⌘F) to create a copy of the selection exactly on top that I can then step/move as needed.
I have been doing this in the Illustrator 2020 application for years.Now when I’m in Illustrator and I hit the paste in front (⌘F), it takes me directly to the desktop and creates a Find window. (And Does Not Paste In Front!)
I can use “Paste In Front” in…
3 votes -
Buttons hidden below view for print dialogue
When my screen view is in large type, the print dialogue popup buttons become hidden out of view below the edge of my screen. It's impossible to resize the dialogue menu and it can't be moved up either. Using command- to make screen elements smaller doesn't make any change. I can make the screen resolution a smaller size, tho to see the whole window. But this defeats the purpose of having my screen settings on large b/c then I can't read the words in the dialogue box. Someone else reported a similar problem with Acrobat (in a MS forum) https://answers.microsoft.com/en-us/windows/forum/all/cannot-see-bottom-buttons-of-print-dialogue-box-in/2ef12505-bf43-e011-90b6-1cc1de79d2e2
3 votes -
Paste operation does not properly ignore the null termination character of ANSI string
During a paste operation to the art board, the final null termination character of the clipboard is not ignored, but rendered as part of the string used to compse the text object.
I'm attaching an image of the clipboard contents, and I made a video to show the behavior. Under Windows, simply copy the value from the color dialog box and then click the desktop and paste.
Thanks!
Illustrator v26.0.1 64-bit
Windows 103 votes -
Save on your computer or to Creative Cloud Dialog
When Preferences under User Interface -> UI Scaling is set to large then the "Save on your computer or to Creative Cloud" is cut off and input boxes are cut off. The sizing is not right.
3 votes -
Input Boxes turn blank when Tabbing
Input fields turn blank when tabbing between them (tab key), and do not show the current value.
Keywords:
text entry
text entries
input fields
input boxes
blank
white
bugAI version 25.3
macOS 10.17.73 votesHi,
Thanks for reporting this issue, Illustrator Team really appreciate this.
We are able to reproduce this issue and investigating this further.Kindly use below mentioned workaround meanwhile:
1)Set macOS UI to “System Preferences → General → Highlight Color to any other options in UI than Graphite”Regards
Ankit Goyal -
Explore/Learn menu error
Since the update this morning I am getting a blue speech type bubble constantly appearing, so I am unable to access my tools properly
3 votes -
Keyboard shortcuts not saving. Unable to change certain keyboard shortcuts.
Latest updates are not storing keyboard shortcuts or reverting back to default with no way to resolve.
I changed the CPU/GPU preview shortcut (cmd+E) to something else and set cmd+E to be a shortcut for Expand. It doesn't update in the menu and reverts back after restarting Illustrator. I've tried reinstalling, reseting preferences and deleting my custom keyboard shortcuts and resetting them with no success at keeping the shortcuts as I've set them.
I should be able to overwrite or change keyboard shortcuts, especially those that aren't used as often and I don't personally see the need to have a…
3 votes -
Home screen user interface not fully loading - looks like script - can't open templates either
when I open Ai, the home screen UI doesn't seem to be loading correctly or all the way. see image below. I've tried uninstalling/reinstalling, updated my graphics card (Radeon AMD Vega 64) and made sure windows 10 was up to date. I'm able to open a blank file by clicking on the templates, but if I try to create my own new project, I just get a blank pop-up box.
3 votes -
UIスケールはどこ？
V25.2.3
環境設定＜ユーザーインターフェース
UIスケールスライダーが出てくると想定
スライダー見当たらす。
印刷やら効果やらのOK、キャンセルが画面上で見えないから使いにくいです。3 votesIllustratorデスクトップ版の製品フィードバックへのご協力ありがとうございます。
いただきました詳細を元に、検証作業に入らせていただき、検証後に再度こちらにコメントを投稿させていただきます。
しばらくお待ちください。
どうぞよろしくお願いいたします。
Illustrator チーム
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UI Issues with Two Monitor Setup
When I open Illustrator, sometimes it opens across both of my monitors with ridiculous scaling that causes it to be massive. It takes several full screen corner pulls to get it to a manageable size. Secondly, if I try to do a full screen preview on my second monitor, the whole thing just crashes, without fail, every time, so I am stuck designing on my laptop monitor instead of the secondary monitor.
Lenovo Think Pad running Intel(R) Core(TM) i9-10885H CPU @ 2.40GHz 2.40 GHz with 32 GB RAM, and NVIDIA RTX 2080 Max-Q on Windows 10 Pro Version 20H2
I…
3 votes -
Bug: In-app "Learn" window is just a peach colored rectangle
Computer:
MacBook Pro (Retina, 15-inch, Mid 2014)
2.8 GHz Quad-Core Intel Core i7
16 GB 1600 MHz DDR3
NVIDIA GeForce GT 750M 2 GBOS:
Mac Big Sur 11.2.3
AI version:
v.25.2.1
Steps:
I have never accessed the in-app "Learn" tutorial feature, but after updating to AI v.25.2.1 today, I decided to try it by clicking the lightbulb icon in the upper toolbar.
Expected result:
The Learn window would open up displaying various clickable tutorials.
Actual result:
The Learn window opened up, but instead of displaying clickable tutorials, the entire window is filled with a peach colored rectangle. Hovering over…
3 votes -
tutorial
My goodness please get rid of the tutorial window that automatically pops up every time I use illustrator. It obscures the window, it keeps coming back, and half the text is missing so I can't see the options. It is glitched.
It is under a lightbulb icon. Please make it so that it never shows up again or make a way to remove it.
3 votes -
UI scales are off even after adjustment - icons, ruler, menu
The ruler always seems to get hidden after updates but also it is very small relative to the icons and file menu.
This means at 100% UI scale the ruler is too small but at medium (doesn't say what % for some reason) the ruler is too big and icons are way too big.
This only became an issue when I started using higher resolution monitors (anything greater than 1920x1080). So my guess is it has something to do with a relationship with Windows 10 GUI and Illustrator.
Any insight would be appreciated and questions welcomed. Attached is illustrator at…
3 votes -
Transform>Reflect defaulting to random angle
At some point in the last week (version 25.0.1) right clicking on a selection and applying "Transform>Reflect" opens up the reflect UI panel but instead of defaulting to horizontal or vertical, it's defaulting to "Angle" and a completely random number. Constantly having to correct this is a right faff.
It's tricky to recreate but has happened multiple times over the last few days. In this case reflecting a cat 50.9 degrees!?
Maybe I'm just the only one!
3 votes
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