989 results found

1. "Open" button not responding first time

   After the recent update, with the new layout of the home screen, I have to click the "Open..." button two or three times before it opens the file explorer window. It acts like it is being clicked, but then nothing happens.

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2. CC 2018: The 'undo count' button in preferences is not responding

   Basically, I can click it but it doesn't respond.
   It's impossible to change the value.

   See video of the bug:
   https://www.youtube.com/watch?v=gSnDwWVZnhs

   3 votes

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3. Allow Shift + arrows in an input field to always add 10 (like in Photoshop) instead of rounding up to a 10 first

   In illustrator if you change sizes using shift + arrows in the top bar, it rounds up to the nearest 10 and then goes up in 10s. In photoshop it doesn't round up just increases by 10.

   I think it would be better to be able to choose which mode to use as sometimes I prefer either depending on what I am doing.

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4. release to layers not working

   release to layers not working. Does it for 1 group or sublayer, but not for all of them. Had to open CC 2014 to get it to work.

   3 votes

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   Request to Contact Support  ·  Illustrator Engineering responded

   Please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
   Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

   Warm Regards,
   Mohit Agarwal | Lead Software Engineer – Illustrator

5. CC2014 No artboard names (macOS Sierra - 10.12)

   When using Illustrator CC2014 with macOS Sierra (10.12.6) no artboard names appear. Can this bug be rectified please?

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   Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

   we can’t reproduce the issue on the latest version of Illustrator. CC 2014 was not supported on 10.12 we advise an upgrade.

6. Some shortcut keys is not working well

   Some of the shortcut keys is not working well when drag file from computer to illustrator.

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7. Hitting Enter/Return to confirm after modifying values (Stroke, Opacity, Etc) in the Top Toolbar Opens a Move Dialog Box Instead

   When modify values such as opacity in the toolbar, i have always hit enter/return to confirm changes. As of recently however, this now opens a Move dialog box instead of submitting my changes. (See the attached gif for an example)

   If there is something wrong about my workflow please let me know, but I don't currently see any other way of confirming these types of minor edits.

   After several rounds of cancelling the move dialog, the changes will miraculously go through, but there doesn't seem to be any rhyme or reason as to why. As you can imagine, this is incredibly frustrating and has slowed my productivity to a crawl.

   When modify values such as opacity in the toolbar, i have always hit enter/return to confirm changes. As of recently however, this now opens a Move dialog box instead of submitting my changes. (See the attached gif for an example)

   If there is something wrong about my workflow please let me know, but I don't currently see any other way of confirming these types of minor edits.

   After several rounds of cancelling the move dialog, the changes will miraculously go through, but there doesn't seem to be any rhyme or reason as to why. As you can imagine, this is… more

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8. Relink not working as expected

   I am trying to use "relink," in the Links panel, to replace images that have already been placed into an Illustrator clipping mask.
   When I click "relink," I am expecting to be able to place a link to an image I'm pasting or typing the name of, because I have a huge list of filenames I'm pulling from, and I don't want to have to navigate to the file in the UI.
   However, when I type the filename, the "link" checkbox is grayed out. When I click "place," I would expect it to simply embed the file, but, instead, the "link" checkbox now becomes available and is unchecked. This is inconvenient, because it means I cannot use my keyboard workflow to get through the dialogue and must switch between mouse and keyboard times for each placement. (I need to write a script to place lots of images, but that's beside the point.)
   CONVERESELY, when I navigate in the filename list to the actual file I want to place and CLICK on it, it automatically activates the "link" checkbox and it is checked by DEFAULT, which is what I want, but I don't think I should have to do this every single time I want to place something, especially when I'm placing 20-100+ images at a time.
   Furthermore, the options for which images to replace are limiting, because it asks me if I want to replace one image or all, but it only allows me to include the images that are identical to each other. I then have to select a new set of images to replace them if they are not duplicates of the original image. this workflow is very clunky. Please fix it! Thanks. :)

   I am trying to use "relink," in the Links panel, to replace images that have already been placed into an Illustrator clipping mask.
   When I click "relink," I am expecting to be able to place a link to an image I'm pasting or typing the name of, because I have a huge list of filenames I'm pulling from, and I don't want to have to navigate to the file in the UI.
   However, when I type the filename, the "link" checkbox is grayed out. When I click "place," I would expect it to simply embed the file, but, instead, the… more

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9. Select > Same, Object > Filters menus are smaller than other ones

   Ai has just fixed the Effects menu, thanks to this report: https://illustrator.uservoice.com/forums/601447/suggestions/36951433

   What about Select > Same that suffers from the same problem?
   What about Object > Filters (that appear only if you have plugins that offer these)?

   What about other menu related problems?
   — Mouse scroll doesn't work in Window, Object, other top menus: https://illustrator.uservoice.com/forums/601447/suggestions/40081633
   — Dark / Light mode (theme), both automatic and manual, with full support for dialogs and menus: https://illustrator.uservoice.com/forums/333657/suggestions/35730127

   2 votes

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10. Artboard Size option is not available in the top Control panel in 30.6

    In previous versions, the Artboard Size option was available in the top Control panel next to Document Setup. This was very convenient and helped speed up my workflow. However, in version 30.6, I have to use the right-side Properties panel every time I want to resize an artboard. This adds extra steps and slows down the design process. It would be greatly appreciated if you could bring back the Artboard Size option to the top panel.

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11. Illustrator 30.6: Window geometry is corrupted after exiting Presentation Mode on MacBook Pro M4 (macOS Tahoe 26.5.2)

    I can consistently reproduce a window geometry issue in Adobe Illustrator after exiting Presentation Mode.
    After pressing Esc to leave Presentation Mode, the Illustrator document window returns with an incorrect size that extends beyond the visible area of the built-in MacBook display.
    The issue only occurs on the built-in display. If Illustrator is moved to an external monitor, the problem does not occur.

    System
    Adobe Illustrator 30.6
    macOS Tahoe 26.5.2
    MacBook Pro 14-inch (M4, November 2024)

    Steps to reproduce
    Launch Illustrator.
    Open any document.
    Make sure the document window is on the built-in MacBook display.
    Enter Presentation Mode (Shift + F).
    Press Esc to exit Presentation Mode.

    Expected result
    The document window should return to exactly the same size and position it had before entering Presentation Mode.

    Actual result
    The document window returns with incorrect geometry.
    It appears as if Illustrator restores the window using an incorrect display size.
    The restored window extends beyond the visible display area.
    Clicking the macOS green zoom button temporarily resizes the window correctly to fit the display.
    However, clicking the green button again restores the previous (incorrect) window size that extends outside the screen.
    It looks like Illustrator stores an invalid "normal window" geometry after exiting Presentation Mode.

    Additional observations
    The problem occurs 100% of the time.
    Only affects the built-in MacBook display.
    Does not occur on an external monitor.
    Happens with every display scaling option ("Default", "More Space", etc.).
    Started immediately on a brand new MacBook Pro M4.
    The same workflow worked correctly on an older Intel MacBook Pro (2015).

    Troubleshooting already performed
    The following had no effect:
    Reset Illustrator preferences
    Disable Rectangle window manager
    Disable "Automatically fit below built-in camera"
    Test different display scaling options
    AppleScript window activation
    macOS window management settings
    No incorrect NSWindow Frame entries are stored in the Illustrator preferences.

    Suspected cause
    This appears to be a regression in Illustrator's window management on modern MacBook Pro models with a built-in display.
    After exiting Presentation Mode, Illustrator seems to restore the document window using incorrect display geometry (possibly related to the built-in display safe area / visible frame), while external displays work correctly.

    I can consistently reproduce a window geometry issue in Adobe Illustrator after exiting Presentation Mode.
    After pressing Esc to leave Presentation Mode, the Illustrator document window returns with an incorrect size that extends beyond the visible area of the built-in MacBook display.
    The issue only occurs on the built-in display. If Illustrator is moved to an external monitor, the problem does not occur.

    System
    Adobe Illustrator 30.6
    macOS Tahoe 26.5.2
    MacBook Pro 14-inch (M4, November 2024)

    Steps to reproduce
    Launch Illustrator.
    Open any document.
    Make sure the document window is on the built-in MacBook display.
    Enter Presentation Mode (Shift +… more

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12. Select > Same > Object menu has Unicode square is visible in front of hotkeys

    Select > Same > Object has a Unicode White Square □ in front of each displayed hotkey combination — these probably should indent the hotkeys to the right side, and it never happens.

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13. Custom letter shortcuts are not displayed in menus on macOS (JIS keyboard)

    Environment
    Illustrator 2026 (30.0&30.6)
    macOS 26.5.2
    Japanese (JIS) keyboard

    Issue
    Custom keyboard shortcuts work correctly, but shortcuts using letters or symbols are not displayed in the application menus.
    Numeric shortcuts (for example ⌘1, ⌘2) are displayed correctly.
    Letter shortcuts (for example ⌘@, ⌥⌘R) execute correctly but are not shown in the menus.
    The shortcuts are visible in Edit > Keyboard Shortcuts and are saved correctly.
    This appears to be a menu display issue only.
    Steps to reproduce
    Open Edit > Keyboard Shortcuts.
    Assign a custom shortcut using a letter (e.g. ⌘@).
    Save the shortcut set.
    Observe that the shortcut works.
    Check the application menu.
    Expected result
    The custom shortcut should be displayed in the menu.
    Actual result
    The shortcut works but is not displayed.
    If the shortcut is changed to a numeric key (e.g. ⌘1), it is displayed correctly.

    Environment
    Illustrator 2026 (30.0&30.6)
    macOS 26.5.2
    Japanese (JIS) keyboard

    Issue
    Custom keyboard shortcuts work correctly, but shortcuts using letters or symbols are not displayed in the application menus.
    Numeric shortcuts (for example ⌘1, ⌘2) are displayed correctly.
    Letter shortcuts (for example ⌘@, ⌥⌘R) execute correctly but are not shown in the menus.
    The shortcuts are visible in Edit > Keyboard Shortcuts and are saved correctly.
    This appears to be a menu display issue only.
    Steps to reproduce
    Open Edit > Keyboard Shortcuts.
    Assign a custom shortcut using a letter (e.g. ⌘@).
    Save the shortcut set.
    Observe that the shortcut works.… more

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14. Opacity Slider Not Visible If Docked to Bottom

    If you dock top panel with tools and actions to the bottom you can't see the slider for Opacity at all. Other menus like "Stroke" and "Style" are popping up just fine.

    1. Windows 11
    2. 30.6
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15. Maximized Window doesnt cover the whole Screen

    Is there a Setting to fix this or is this a bug?

    PC info:
    Intel(R) Core(TM) i9-14900HX (2.20 GHz)
    RAM 32,0 GB
    NVIDIA GeForce RTX 4060 Laptop GPU (8 GB)
    Intel(R) UHD Graphics (128 MB)
    64-bit operating system, x64-based processor

    Windows 11 Pro
    25H2
    26200.8655

    Illustrator v 29.8.7

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    2 votes

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16. Disappearing settings/options

    Single options disappear and I can’t change view or workspace back, it won't be fixed by restarting Illustrator.

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17. Swatch Panel is not adjustable

    Since the new update, the Swatch panel cannot be adjusted and so I cannot have all of my panels open at the same time now. If I expand the color panel, I have to sacrifice another panel to be shrunk. I used to be able to take away the empty space under the swatch area which gave more room for the other panels to be open.

    Win 11 and current vs of AI.

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    2 votes

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18. Palette Redéfinir les couleurs qui se ferme toute seule au moindre clic

    Bonjour. J'ai ce soucis depuis un moment.
    Lorsque j'ouvre la palette de modification de couleur ''Redéfinir les couleurs'' qui se trouve dans Edition/Modification des couleurs/Redéfinir les couleurs de l'illustration... dès lors que je clique sur les cercles pour les déplacer et changer la couleur, la palette disparaît. J'ai beau recommencer, dès que je touche les cercles, la palette se ferme. Impossible donc de changer les couleurs de l'illustration.
    La video en pièce jointe est très explicite.

    Si vous avez une solution, je suis preneur.

    Système MacOS 26.3.1 (a) (25D771280a) - iMac M3
    Illustrator v30.4

    Cordialement.

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    2 votes

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19. Navigator is not navigating

    Illustrator 30.2.1. Macbook

    In the Navigator panel so I can see my artboard and all the items in it. But when my view is for example in the upper right corner, and I click on the lower left corner, because I want my view to pan over there, it only brings me a little bit more to the left. It seems like a big bug and the Navigator is now sort of useless. In previous Illustrator editions it was working perfectly.

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    2 votes

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20. Can’t access tools using Essential Classic workspace

    My Essential Classic tools do not come up and it doesn't let me reset them either, so I can’t use Illustrator at all. I tried to uninstall and reinstall —didn't work either

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