Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
947 results found
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can't change language from Spanish to english
I already tried changing the language in adobe creative cloud and reinstalling the app and it still does not work
1 vote -
'Creative Cloud Files' folder shortcut keeps appearing in Finder side bar
I delete this shortcut every time it reappears, how can I stop it from reappearing? I thought Adobe deprecated the file sync? I have been seeing notifications about it going away in February 2024.
Anyways, it's annoying, i've never used CC file storage, it would be great to be able to completely remove it from the UI.
Illustrator 28.2
MacOS Sonoma 14.2.1
MacBook Air M21 vote -
command N for new doesn't work
Illustrator 25.4.1
copy an item from a document
hit "command N" to make a new document
hit "return"
new document dialog goes away, but a new document is not made1 vote -
Values in Transform fields are missing and inactive
Hi. I have MacBook M1 Max, it bugs with the version 28.3.55
As you can see, Transform values are locked when I pick an object.1 vote -
The windows I last opened are forgotten every boot up. Only the project window opens by default. (Switching Workspaces doesn't open windows)
The windows I last opened are forgotten every bootup. Only the project window opens by default. (Switching Workspaces doesn't open the windows it normally opens either. The windows that were opened do not change when switching Workspaces.) I have to open each window manually every bootup.
1 voteThe behavior stopped after updating Illustrator.
If you experience something similar, please share details and upvote.
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Keybord shortcut doesn't work for Object > Expand
I added a custom keyboard shortcut for
Object > Expand (Alt+Shift+Ctrl+L)
It has no conflict with any other shortcutFor example, while I have a rectangle selected and it has a stroke applied, if I select the expand command from the menu, it works flawless.
But if I hit the "Alt+Shift+Ctrl+L" keys, the shortcut won't work until I expanded first from the menu commandOnly after I clicked on the menu command, the keyboard shortcut starts working again
1 vote -
Corner Handles don't allow object rotation every time. seems to work intermittently.
Corner Handles don't allow object rotation every time. seems to work intermittently. Illustrator 28.1, Apple M2 Pro powerbook, Ventura
1 vote -
Bounding Box outside path and wrong dimensions
After 22 years of using Illustrator, the bounding box does not works anymore as it was used to.
When I draw a square of 10mm x 10mm with a centered path of 0,5mm the bounding box was always visualized precisely over the path and the dimensions of the square are 10x10mm
Since yesterday (01.18.2024) the bounding box is visualized outside the path and the dimensions are 10,5 x 10,5mm
Hope that is only a bug and not a featureVersion 28.1 (64 bit) on Windows 10
1 voteThis is a feature, and you can disable it.
Go to Preferences > General and turn off Use Preview Bounds option in the bottom right corner.
With this enabled Illustrator includes strokes into the measured bounds.
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Selection of Advanced Option When Creating New Artwork Seems Buggy
The drop down menu of the selections for Advanced Options when creating new artwork looks buggy. The selections text gets cut off, and the drop down menu bar seems condensed hence not able to see the text of the selection.
I'm on Windows platform, desktop.
1 vote -
"export for screens" beachball bug
I am on a M2 MBA running the latest macOS. I have a bluetooth Logitech MX master 3S. I have illustrator 28.1
When using 'Export for Screen', if I have a document with 20+ artboards, there is a scrollbar on the Artboards tab.
If I use the mouse LEFT BUTTON to drag the scrollbar or use the mouse LEFT BUTTON to click on the arrows on the scrollbar, Illustrator will beachball and I have to use Force Quit to close it.
If I use the mouse WHEEL to scroll the panel, I am able to make my selections - the…
1 vote -
Toolbar menus display only two rows at a time
I'm using Illustrator 28.0 on Windows 11 Professional, Lenovo ThinkPad laptop. Since the latest update, the toolbar menus show only two rows with the option to scroll up/down to see the other items (two at a time), which is very inconvenient. I've closed and restarted Illustrator, but no change to the interface.
1 vote -
モックアップの宣伝ポップアップが、右上に出てくるのを閉じても、またイラレを立ち上げると出てくるので、一度閉じたら、二度とでてこない機能をつけてほしいです。 / Mockup ad reappears on relaunch
モックアップの宣伝ポップアップが、右上に出てくるのを閉じても、またイラレを立ち上げると出てくるので、一度閉じたら、二度とでてこない機能をつけてほしいです。
1 vote -
1 vote
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Fix rich tooltips causing screen flickeringin still in 28.1 64 bit win 11
Please fix rich tooltips. they still keep flickering the screen completely when the pop up. User fix is to turn rich tooltips off in prefernces.
0 votes -
Error de bloqueo
Al utilizar el programa se queda colgado y me obliga a forzar salida. Luego de cerrarlo me tira que es un error de bloqueo.
1 vote -
The work area moves by itself
The workspace moves by itself, I can't stop it, the arrows for moving in the program don't work, it's impossible to work in Adobe programs
1 vote -
Menu items missing
I guess this is a bug, but a lot of items are missing from the menus on my Illustrator. The ones I notice most are Window and Object, I'm not sure if stuff is missing from the other menus as well. I have everything up to date, and I'm on Windows 11, version 23H2.
1 vote -
Grey Work Area (unresponsive)
I'm on a 2020 Dell XPS 15
Tried Versions 27, 27.4, 28 and most recent of Illustrator.
Only started having this issue within the past month.
All other Adobe products are working perfectly fine.When attempting to open any existing document, the work area briefly flashes with the document before turning into a blank grey screen. I can't click on anything in the work area, but the tools can all be selected. The mouse icon doesn't change from the windows white mouse icon to the larger black Adobe mouse icon, so it seems like the work area isn't functioning at…
1 vote -
Can't Switch Between Documents / Windows
Having multiple documents open - sometimes I can switch between them with a quick Alt-Tab, but mostly I get the error sound (Windows).
Using Alt-Tab or using the mouse has the same results.
On occasion I can switch documents, but that's usually one out of ten attempts.
This only happens with Illustrator documents/windows - so if I tab over to another program there isn't an issue.
1 vote -
Dragging Pallets from monitors with different magnifications causes problems
I have two monitors on my desktop. Both are 4K but one is set to magnification 100% and the other set to 175% for easy reading. When I run Illustrator on the 100% monitor and the pallets slip over to the 175% monitor, the pallets enlarge to 175%. Dragging them back to the 100% monitor leaves them at 175% magnification (which is much bigger than everything else).
The magnified pallet still takes up the size of the regular un-magnified pallet, but the contents are too big to work and there are no scrollbars. So the Pallet boundaries are resized, but…
1 vote
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