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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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939 results found

  1. Error de bloqueo

    Al utilizar el programa se queda colgado y me obliga a forzar salida. Luego de cerrarlo me tira que es un error de bloqueo.

    1 vote

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  2. The work area moves by itself

    The workspace moves by itself, I can't stop it, the arrows for moving in the program don't work, it's impossible to work in Adobe programs

    1 vote

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  3. Menu items missing

    I guess this is a bug, but a lot of items are missing from the menus on my Illustrator. The ones I notice most are Window and Object, I'm not sure if stuff is missing from the other menus as well. I have everything up to date, and I'm on Windows 11, version 23H2.

    1 vote

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  4. Grey Work Area (unresponsive)

    I'm on a 2020 Dell XPS 15
    Tried Versions 27, 27.4, 28 and most recent of Illustrator.
    Only started having this issue within the past month.
    All other Adobe products are working perfectly fine.

    When attempting to open any existing document, the work area briefly flashes with the document before turning into a blank grey screen. I can't click on anything in the work area, but the tools can all be selected. The mouse icon doesn't change from the windows white mouse icon to the larger black Adobe mouse icon, so it seems like the work area isn't functioning at…

    1 vote

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  5. Can't Switch Between Documents / Windows

    Having multiple documents open - sometimes I can switch between them with a quick Alt-Tab, but mostly I get the error sound (Windows).

    Using Alt-Tab or using the mouse has the same results.

    On occasion I can switch documents, but that's usually one out of ten attempts.

    This only happens with Illustrator documents/windows - so if I tab over to another program there isn't an issue.

    1 vote

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  6. Dragging Pallets from monitors with different magnifications causes problems

    I have two monitors on my desktop. Both are 4K but one is set to magnification 100% and the other set to 175% for easy reading. When I run Illustrator on the 100% monitor and the pallets slip over to the 175% monitor, the pallets enlarge to 175%. Dragging them back to the 100% monitor leaves them at 175% magnification (which is much bigger than everything else).

    The magnified pallet still takes up the size of the regular un-magnified pallet, but the contents are too big to work and there are no scrollbars. So the Pallet boundaries are resized, but…

    1 vote

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  7. Tool window won't update content when clicking on a different tab

    This bugs seems to come on after a while of everything working normally.

    I have multiple windows (e.g. 3 - Character/Paragraph/Open type) grouped together on one panel. When I click on an unfocussed tab to bring that to the front, nothing changes. The content below remains the same.

    For example if 'Character' was in focus, and I wanted to access 'Paragraph' options. If I click on the 'Paragraph' tab, I still see the 'Character' options.

    See video.

    This is also happening with the document tabs too. I click between my open documents and nothing changes on the artboard below.

    I…

    1 vote

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  8. Pfadwerkzeug

    Das Pfadwerkzeug funktioniert bei mir nicht,es kann nicht angeklickt werden da es grau ist, es funktioniert nur das Pfadwerkzeug Vertikal jedoch benötige ich das "normale" Pfadwerkzeug. Arbeite am Laptop.

    1 vote

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  9. Shift does not select multiple items any longer - Ai 28.0 / Mac OS 14.0/Mac Studio 2022

    Adobe AI upgraded on my system today to Illustrator 28 - 2024. Shift no longer works to select multiple objects or points. I use illustrator about 4-8 hours a day so I am very aware of the intended capability of the shift key while working. I have rebooted to hope for a resolve .... I can't seem to regain the functionality. My previous version of Ai did not perform this way. Bummed to consider having to downgrade back to previous version of Ai. Hope this helps bring attention.

    1 vote

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  10. status bar

    상태바를 화면의 원하는 곳으로 옮길수가 없어요.

    1 vote

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  11. Cannot re-select zoom level in status bar

    I recently updated to MacOS Sonoma and Illustrator 27.9. I am using a single monitor setup. I can select the zoom once from the status bar, but when I try again it is not selectable.

    1 vote

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  12. Window keeps resizing

    The window keeps resizing. I use Spectacle (a simple window resize tool that works with every other program). It's very handy to have shortcuts to move windows around like PCs do, but Mac doesn't support by default.

    Now when I do certain actions, the window shrinks back down to less than full size. It's very annoying and never used to happen. Please fix!

    1 vote

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  13. UI scaling reverts when using a 4K monitor

    I've enabled UI scaling to the second smallest option, and it initially works, but if I open a window from my workspace when the workspace is collapsed into icon view, and then go back to the full workspace view, the UI for the window downscales. Steps to reproduce:

    1. Set UI scaling to second smallest option
    2. Restart Illustrator
    3. Expand Workspace to panels (note UI size)
    4. Collapse Workspace to icons
    5. Click on an icon to open window
    6. Click on the same icon again to collapse the window back to the Workspace
    7. Expand the Workspace to panels again (note UI size for the…
    1 vote

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  14. 1 vote

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  15. error en comandos

    No permite utilizar ningún comando, ni para acercar o alejar. nada...

    1 vote

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  16. Where to begin?

    The progression of Illustrator over the last 2 years has become maddening. Im sure this will never be read but having come to the end of my tether i need to say something somewhere. Firstly, at work, i use the same size image and format to start 99.9% of all my work. Yet every time i open illustrator, i have to put thoise dimensions in manually, in the recent section is just has 3 standard sizes (one of which is only ever used in the US, i am not in the US)

    Secondly, every time i open illustrator it reverts…

    1 vote

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  17. 1 vote

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  18. All menu item shortcuts are grayed out

    Illustrator 2023, v27.7
    MacOS Ventura 13.2.1
    Wacom intuos pro
    Apple Magic Mouse

    at some point, all the shortcut menu items became grayed out...I can USE the actual shortcuts like CTRL+X and CTRL+V
    i can select the commands in the menu and get them to work...but it's weird... not sure if it is associated with other weird behaviors like not being able to select and move an object?

    1 vote

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  19. Tool bar and windows not visible on start up

    Illustrator doesn't show any toolbars/widows when it is starting up. Also, it's not possible to create a new document.

    1 vote

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  20. 右クリック時のコンテクストメニューがズレる(クリック点を起点とぜず、離れた位置に表示される)

    Mac M2Pro(Mac14,12) , Ventura v13.4.1, Ai2023(27.6.1), 4Kモニタ(27inc,3200x1800表示)

    新規でAi2023(27.6.1)をインストールしたのち表題の現象が起きる。その他のバージョンのAIはインストールしていない。
    環境設定をリセットすると直るが、改めて環境を設定してしまうと同じ現象がおきる。環境設定内の何かしらの項目が悪さしてそうですが一つ一つは検証していません。
    27.7のアップデートが来ていましたのでアップデートしましたが変わらず。

    追加:Ai2023をアンインストールしてAi2022バージョンも試しに入れてみましたが、同じくなにかしら環境設定をしてしまうと設定クリアするまではズレたままです。

    OSシステムのディスプレイ設定で2560x1440に変更してみたりなど試しましたが改善しませんでした。

    1 vote

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