Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7481 results found
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1 vote
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Font linking not working, basic functionality of Illustrator is impaired
1) Image describes it all. Nobody asked for Adobe Fonts, but if you have to do it please pull it off correctly. If it can't synchronize with mainstream operating systems like Windows 10, then what is the point? Professionals that have to use your software have no spare time to write obvious feedback like this.
2) I am working in a team that is dependent on a shared Illustrator asset library. It is not updating consistently and it makes life hard for a lot of people that are trying to do their work.
3) Certainly I am not the first…
1 vote -
Illustrator compiling vectors into highly pixelated bitmaps after a save
In a file with many objects and groups, we've found a problem that keeps destroying our work - after we save a file, and then re open it, for some strange reason random parts of the grouped vectors become flat/rasterized and highly pixelated or bitmapped.
What is causing this issue please and is it fixable? It's destroying pieces of work that take a great deal of time.
1 vote -
background save scratch
Save in background option cause Kernell Panic on IMac 2019 A2116 after turn OFF this option never happens again.
1 vote -
Typography disappears when the text is added on a curved path
This was said to have been fixed in 24.0, but I just updated to 24.3 and had this issue. Any time I use the type on path tool, it appears as though I'm typing (layer name changes) but the text is completely invisible no matter the font size or color and I am unable to highlight the text.
1 vote -
illustrator preview is black and white (fills but not lines?) when file background is transparent
mac os 10.15.6 / ai 24.3
file preview for fills (but not lines) becomes b&w when the file background is transparent. when a background is turned on, preview is fine.
1 voteCan no longer be reproduced.
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Overlapping panels select multiple options with a single click
Describing my program layout:
With my panels locked to the right hand side of the program, I have two columns of panels, Stroke/Brush/Color/etc. on the far right (minimized to select individual panels to expand when needed), and "Swatches" as a standalone column locked to the left of my other panles and constantly expanded.Describing the error:
With the Swatches Panel column expanded, and my other panels stacked and minimized, if I were to select the Stroke Panel from the right, and expand that single Panel from the column it would overlap the swatches panel. Making Arrowhead selections from the dropdowns…1 vote -
Artboards and arrowheads disappear
Mac OSX 10.13.6 Illustrator 24.0 Creative Cloud
Opened a file
strokes with arrowheads to be strokes and artboards that were present when the file was closed to still be there.
Strokes were dropped to shapes and grouped and the artboards were gone.I've seen this before and I can't figure out why it's happening. I have a file that I just worked in a few days ago and now when I open it, all the strokes I had with arrowheads are broken down into a shape for the line and a shape for each arrowhead and then the whole thing…
1 vote -
Crashing when scaling objects and file disappears after saving
Program often crashes when I'm scaling large objects. Also, I saved a file that I had been working on for more than a week and closed the application like I usually do but when I reopened it? File gone. Erased. Can't even find an earlier version of it. Then I got a bunch of note and word docs titled "debug" full of HTML gibberish I couldn't understand. Couldn't recover or find file in deleted cloud files or recycling bin on desktop.
1 vote -
Layer access arrows missing
the arrows that you click on to access the layers are gone. there is no clickable link, or visible arrow anymore.
I have restarted both program and computer, then uninstalled and reinstalled. It is still not working.
1 vote -
Object move increments is off
Mac OS Catalina 10.15.6
Illustrator 24.3 Updated 09/26/2020Checked preferences, changed to .001 px and rebooted illustrator
Selecting an object and pressing the arrow keys the object would move a point at a time, now it is like I am always holding the shift (10px) instead.
After the update I select an object and try to move it a point or two moves it randomly in every direction but the direction I would like.
1 vote -
alt drag art boards not working STILL
this is still not working. Now and again it does, then it doesn't again. It doesnt' copy the art board.
I can't see how to even check on my previous but reports, or find other ones I've voted for, I don't understand this process. Please will you fix it?1 vote -
1 vote
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Cannot copy and Paste text from illustrator to mail or other programs
In the previous versions of Illustrator I could copy and paste text into other programs. Since I have updated to version 24.2.3 all attempts to paste text elsewhere result in an un-editable pdf. I found some ridiculous work arounds online, but it's serious affecting my work flow. I'm running Mohave 10.14.6. Tried monkeying with the clipboard settings to no avail.
1 vote -
Select all artboards
With the Artboard tool selected, choosing Select > All selects not only the artboards, but all of the artwork—even artwork outside of the artboards.
1 vote -
No Kuler schemes
Using Windows 10, CS6; choosing Windows>Extentions does not bring up Kuler as an option: It brings up Libraries and nothing happens when I select libraries.
1 vote -
Creative Cloud Automatic Shut Down
This might not be a libraries issue.
My office is working off of Illustrator 24.1.3 and Photoshop 21.2.1. Recently Several of us has encountered an issue where all open CC programs will spontaneously decide to shut down. This isn't a catastrophic issue thanks to the fact that all files that have unsaved changes will ask if the user wants to save, similar to if they had used the short cut to quit. The difference here is there isn't a cancel option on the save prompt, and this happens to both Illustrator and Photoshop simultaneously, as though both programs have been…
1 vote -
The path Eraser tool not working
Rien ne se passe quand je veux effacer quelquechose qvec cet outil
1 vote -
Keyboard shortcut bug with Library window
If you select an assets from the library window (e.g. click a colour to apply to your working artboard) and then use the keyboard shortcut for Next object above/below, it causes the library window to go black and it won't re-appear until Illustrator is rebooted.
1 vote -
Literally Everytime I open it it shows a grey screen after the Adobe Startup.
Im using AI and Photoshop 2020 and I cant open it at all. Though it shows no problem when I open a file. Its just I cant make new files, it doesnt work. My university work i have been postponed for 2 weeks because of this. Please help.
1 vote
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