8116 results found

1. alt+gr typing pass through

   So, after spending an hour googling through different people having language / character issues with alt+gr on windows in Illustrator, I think I have identified what is happening (see screenshot)

   Win10 can do mixed display language / keyboard layout combinations that most Adobe products will handle just fine, but Illustrator seems to set keyboard language based on general language set, not on keyboard language set.

   So, if I type my normal alt gr+q for @ symbol or alt gr+e for € symbol on a german layout while using english language with german keyboard, it does not pass through as altgr+e but instead interprets it as alt+ctrl+e (export for screens) even when I'm inside the text tool.

   When I use german language and keyboard instead of english with german keyboard, it correctly uses the symbols on alt gr and "export for screens" on alt+ctrl+e.

   This has apparently been an issue since 2017, but only affects people using mixed settings with keyboard layout different from general language.

   Quick fix is making a language/kb profile in win10 and using that for illustrator, then switch back for indesign photoshop or whatever else you use. It's dirty but it's a better workaround then copy+pasting every fifth character when writing non english text.

   So, after spending an hour googling through different people having language / character issues with alt+gr on windows in Illustrator, I think I have identified what is happening (see screenshot)

   Win10 can do mixed display language / keyboard layout combinations that most Adobe products will handle just fine, but Illustrator seems to set keyboard language based on general language set, not on keyboard language set.

   So, if I type my normal alt gr+q for @ symbol or alt gr+e for € symbol on a german layout while using english language with german keyboard, it does not pass through as altgr+e… more

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   0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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2. 不明なエラーと表示され保存ができない

   Windows 10 Home 64bit
   Illustrator2021 25.3.1(64bit)

   不明なエラーと表示され、保存が一切できない状況が発生します。
   こちらの環境で再現可能な手順を2パターン示します。

   【パターン1】
   1.AdobeFontsからアクティベートしたフォントを使用したaiファイルを用意する。
   2.PC本体の起動直後など、ネットワークに接続した直後に1のファイルを開く。CCアカウントの連携がうまくいっていないのか画像1枚目の「環境にないフォント」というダイアログが表示されるので、この画面からフォントをアクティベートし、ダイアログを閉じる。(フォントは問題なく使用可能になる。)
   3.ファイルに何か変更を加え、保存可能な状態にする。
   4.ファイルを保存を選択する。このとき、画像2枚目の「不明なエラー」というエラーボックスが表示され、ファイルを一切保存することができなくなっています。（上書き保存、別名で保存、複製を保存のすべてで同エラーが発生。新しいファイルを作成して3のファイルのデータをコピーペーストしたものも同様に保存が不可能。また、2でアクティベートしたフォントを含むオブジェクトを削除しても保存は不可能。）

   【パターン2】
   1.PC本体の起動直後など、ネットワークに接続した直後にIllustratorを起動する。
   2.既存ドキュメントを開くか新規作成し、Illustrator上でAdobeFontsから新しいフォントをアクティべ―トする。
   3. 2でアクティベートしたフォントを使用した状態で、ファイルを保存しようとすると、不明なエラーと表示されパターン1の手順4と同じ状態になっています。

   検証中の操作画面のキャプチャも動画で用意しましたが、ファイルサイズ制限のためか添付できませんでした。下記リンクよりご確認ください。
   パターン1 https://youtu.be/6aorYeFh__Q
   パターン2 https://youtu.be/HbZ1WKIP-gc

   何の問題もなく編集できていたファイルが突然保存不可能となるため、それまでの作業時間が無駄になり非常に困ります。
   早急に改善をお願いいたします。

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   Under Review  ·  0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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3. Align with preview bounds doesn't work with transform effect copies

   I created a gear by creating a circle, then a box for one of the pieces. I created a point in the middle of the circle and grouped the box with that point. Then I used the transform effect on that group to create a circular array. Then I grouped that and added a pathfinder-Add effect to make it one piece, but still keep it nice and editable. Then I punched a hole in the middle by adding another circle, grouping it to that, and adding an effect, pathfinder-Subtract.
   I then added two lines of text as one object. Those, of course, don't align to anything useful unless you outline them, so I added an outline effect, again so that it's still editable.
   And of course you have to make sure you enable "use preview bounds" in the preferences, or none of this will work.

   In the attached file, I expanded the appearance of one of the gears (check with showing outline mode), and you can probably see why it's not working as it should. If you align the text to the gear of the outlined object, it's centered as expected, based on the bounding box of the text (not where I would Actually put it because inside of a round object it looks better to use a circular bounding box, then center it based on that. But there's no tool for that, and this still shows the issue)
   For the gear on the right that is build non-destructively, the text is using it's bounding box correctly, but it's not using the preview bounding box of the gear. It's using the bounding box of the original lines Only, even though there are more parts there. And it doesn't matter if you try and outline it either. It still doesn't work.

   I narrowed it down to the transform effect and copies. It works with just transform, but it doesn't work on any subsequent copies. But it Should work on the preview bounds of the shape. So this is a bug. Now whether it's a programmer error where they didn't understand the intent, or a software bug of a function, I don't know. But it's still a bug.

   I created a gear by creating a circle, then a box for one of the pieces. I created a point in the middle of the circle and grouped the box with that point. Then I used the transform effect on that group to create a circular array. Then I grouped that and added a pathfinder-Add effect to make it one piece, but still keep it nice and editable. Then I punched a hole in the middle by adding another circle, grouping it to that, and adding an effect, pathfinder-Subtract.
   I then added two lines of text as one object. Those,… more

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   1 comment  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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4. Selecting & deselecting objects is buggy too

   While working in a file:
   Attempting to select more than one object at a time to move them simultaneously works, but then I cannot deselect the objects by clicking the art board as in all previous versions of Illustrator.
   I have to click on each object at a time to deselect them. It doesn't always happen, but it happens often enough that it becomes an issue with work efficiency.

   3 votes

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   1 comment  ·  Selection  ·  Delete…  ·  Admin →
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5. Lightbulb speechbox is stuck.

   I just updated my Ai. Upon entering to use it it, the blue Lightbulb help button speech box won't go away. It covers up the properties, layers and library tabs, inhibiting me from finishing my work. I've done everything I can and I need it to go away so I can finish what I am doing!

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   2 comments  ·  Other...  ·  Delete…  ·  Admin →
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6. Select strokes by clicking anywhere on their stroke, no just the 'path' central part.

   It gets tedious really quick having to always be accurate and select the invisible central 'path' of a stroke - why not allow us to select a stoke by clicking on any part of it, of it's pixels rendered on the screen. Like Freehand by macromedia used to allow. Just add it as an option in preferences.

   So if you have a Red 20px thick stroke, you can select it by clicking on any of the red stroke as rendered on screen, rather than having to slow down time and space to be super accurate and guess where that central path is.

   It would literally save years of my life. It's why I still to this day say that I hate Illustrator and dearly miss Freehand.

   It gets tedious really quick having to always be accurate and select the invisible central 'path' of a stroke - why not allow us to select a stoke by clicking on any part of it, of it's pixels rendered on the screen. Like Freehand by macromedia used to allow. Just add it as an option in preferences.

   So if you have a Red 20px thick stroke, you can select it by clicking on any of the red stroke as rendered on screen, rather than having to slow down time and space to be super accurate and guess where that central… more

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   1 comment  ·  Strokes  ·  Delete…  ·  Admin →
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7. why did you just add 3 steps to a simple process

   changing line weight in illustrator was simple: you have a 1 point line, you click the down of the up and down arrows on the left. It changes to .75, then .5 etc. Easy.

   Now you click the down arrow on the left and it goes blank! So I click the only arrow on the right for the list of sizes (which is a down arrow for no apparent reason) and the list starts at 1 point so I have to scroll up to see the smaller sizes. then click the one I want. why? Why would the programmers of .ai change that simple 1 step process to a 4 step process? This may seem a minor thing but there are dozens of these minor things happening all the time! Every day it's something new that makes my work slower. A new box around groups that makes it harder to move that group. The tools suddenly are in different places. A placed photo can't be moved after you place it now the anchors don't deselect. My cursor flutters wildly between tools. these are just in the past few days and there is more. If I didn't know better I'd think adobe was just trying to drive me nuts! Who is responsible for these ridiculous changes in the interface? How can anyone get any work done when the program is in a constant state of chaos and random changing with no warning and no explanation. Can you explain this?

   changing line weight in illustrator was simple: you have a 1 point line, you click the down of the up and down arrows on the left. It changes to .75, then .5 etc. Easy.

   Now you click the down arrow on the left and it goes blank! So I click the only arrow on the right for the list of sizes (which is a down arrow for no apparent reason) and the list starts at 1 point so I have to scroll up to see the smaller sizes. then click the one I want. why? Why would the programmers of… more

   3 votes

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   2 comments  ·  Strokes  ·  Delete…  ·  Admin →
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8. Export for screens too slow when saving PDF multiple times

   I use export for screens to export many artboards in PDF for simple vector artwork like brand assets (brandwithtagline, horizontallogo, verticallogo, symbol, brandblue, brandyellow, etc.) everytime I need to export the same file multiple times for Pantone, CMYK and RGB versions of those same artboards, but every time I export, the time it takes increases. For example: one file with 80 artboards take 0:10s to save each artboard as a separte file in Ai format, but takes 2:00s to save in PDF for first batch, then 2:50s for second batch and gets slower and slower. The problem don't happens when I save in PNG or SVG formats and I need to restart the computer to fix it.

   I use Win10 - 20H2, Illustrator 25.2.3 and I am saving the files in a fast M.2 drive, the PC, I believe, it's not the problem, it's a Ryzen 9 5900X with 32GB of RAM and my notebook (i7 9750H also with 32GB of RAM) have the same problem. Looking in the system monitor, it shows that the Illustrator only use one single core to save the files unfortunately.

   Is this a Windows problem or a Illustrator one?

   I use export for screens to export many artboards in PDF for simple vector artwork like brand assets (brandwithtagline, horizontallogo, verticallogo, symbol, brandblue, brandyellow, etc.) everytime I need to export the same file multiple times for Pantone, CMYK and RGB versions of those same artboards, but every time I export, the time it takes increases. For example: one file with 80 artboards take 0:10s to save each artboard as a separte file in Ai format, but takes 2:00s to save in PDF for first batch, then 2:50s for second batch and gets slower and… more

   3 votes

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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9. ローカルに保存できない（不明なエラー）

   Windows10 64bit pro
   Illustrator2021（Var.25.3.1)

   不明なエラーでローカルに保存できません。

   ・何も配置していないドキュメントでも保存できない。
   ・ai/eps/svg/pdfどの形式でも保存できない。
   ・クラウドなら保存できます。

   ・Illustratorをインストールし直しても無理。
   ・Illustrator2020にダウングレードしても無理。
   　（2021にアップグレードする前はできていた）
   ・環境ファイルを削除しても無理。

   3 votes

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Need More Info  ·  PCM Maro responded

   Illustrator 製品フィードバックへのご協力ありがとうございます。

   ご報告内容ですと、ローカルにドキュメントファイルが一切保存できない状況ということでしょうか？

   ご確認のほどよろしくお願いいたします。

   Illustrator チーム

10. Custom Brushes no longer working in newset update 25.3.1

    My custom brushes stopped working with the new update. When I switch between custom brushes it either does not change or changes to the incorrect brush.
    I have several custom brush files that I use for my job and this is happening with all of them.
    I switched Ilustrator back to the previous version, 25.2.3, and the brushes are working fine, however I would prefer to be using the most up to date version of illustrator and to not have to rebuild 5 custom brush files that each contain around 7-20 brush variations.
    I am on Windows 10.
    Thanks for any help with this.

    My custom brushes stopped working with the new update. When I switch between custom brushes it either does not change or changes to the incorrect brush.
    I have several custom brush files that I use for my job and this is happening with all of them.
    I switched Ilustrator back to the previous version, 25.2.3, and the brushes are working fine, however I would prefer to be using the most up to date version of illustrator and to not have to rebuild 5 custom brush files that each contain around 7-20 brush variations.
    I am on Windows 10.
    Thanks for… more

    3 votes

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    1 comment  ·  Tools  ·  Delete…  ·  Admin →
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11. Saved swatches from previous version doesn't look the same

    I've made a custom palette in an earlier version of Illustrator. Now importing these swatches into new documents the swatches and codes are vastly different - both cmyk and rgb swatches has been altered.

    On reference picture - left side colors are original swatch colors, right side is the imported swatches. Also attaching the correct color codes.

    What happened? How do I fix this?

    MacOS Big Sur 11.4
    Problem noticed in AI 25.2.3

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    0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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12. Illustrator fails miserably to correctly open/interpret most SVG files

    Half the time when I get sent SVG files and try to open them, the result is strange error messages, and often a completely messed up result, often with elements completely missing.

    I tried to attach an SVG sample, but seems this website doesnt support SVG either (and zipping didn't help). Doh. Didn't work to paste the code either.

    3 votes

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    10 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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13. Unable to activate fonts

    I am unable to activate new fonts using the find more feature in AI. When I attempt to activate a font, it attempts to activate but does not complete. However, the font is indicated as active on fonts.adobe.com, yet still not available in AI.

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    0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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14. Gradient along a stroke blend

    When blending 2 gradient strokes (gradient along stroke) the blend orientation does not stay consistent with the 2 original strokes. I know I can get the required results with gradient within a stroke or converting outline path etc. but I need to get it to work using 'gradient along stoke' for my purposes.

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    2 comments  ·  Gradients  ·  Delete…  ·  Admin →
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15. Input Boxes turn blank when Tabbing

    Input fields turn blank when tabbing between them (tab key), and do not show the current value.

    Keywords:
    text entry
    text entries
    input fields
    input boxes
    blank
    white
    bug

    AI version 25.3
    macOS 10.17.7

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    3 votes

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    2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    Hi,

    Thanks for reporting this issue, Illustrator Team really appreciate this.
    We are able to reproduce this issue and investigating this further.

    Kindly use below mentioned workaround meanwhile:
    1)Set macOS UI to “System Preferences → General → Highlight Color to any other options in UI than Graphite”

    Regards
    Ankit Goyal

16. Explore/Learn menu error

    Since the update this morning I am getting a blue speech type bubble constantly appearing, so I am unable to access my tools properly

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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17. When undoing in artboard naming random artboards rename.

    When undoing in artboard naming random artboards rename and cannot be redone.

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18. Keyboard shortcuts not saving. Unable to change certain keyboard shortcuts.

    Latest updates are not storing keyboard shortcuts or reverting back to default with no way to resolve.

    I changed the CPU/GPU preview shortcut (cmd+E) to something else and set cmd+E to be a shortcut for Expand. It doesn't update in the menu and reverts back after restarting Illustrator. I've tried reinstalling, reseting preferences and deleting my custom keyboard shortcuts and resetting them with no success at keeping the shortcuts as I've set them.

    I should be able to overwrite or change keyboard shortcuts, especially those that aren't used as often and I don't personally see the need to have a keyboard shortcut for previewing on CPU/GPU.

    OS – Big Sur 11.2.3
    Adobe AI - v25.2.3

    Latest updates are not storing keyboard shortcuts or reverting back to default with no way to resolve.

    I changed the CPU/GPU preview shortcut (cmd+E) to something else and set cmd+E to be a shortcut for Expand. It doesn't update in the menu and reverts back after restarting Illustrator. I've tried reinstalling, reseting preferences and deleting my custom keyboard shortcuts and resetting them with no success at keeping the shortcuts as I've set them.

    I should be able to overwrite or change keyboard shortcuts, especially those that aren't used as often and I don't personally see the need to have a… more

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19. Illustrator 25 extremely slow

    Illustrator 25 (the past several versions; currently running 25.2.3 on two separate Macs) on Mac OS (Big Sur) has been running extremely slowly for me. I've reinstalled the app, reset prefs, removed plugins, removed fonts, etc., unticked "GPU performance," ensured that dictation is disabled at the OS level, and Illustrator is still giving me the beach ball of death for things like selecting items in the menu with a dead-simple file.

    I have downloaded Affinity Designer, but it's not making my socks go up and down — twenty years of Illustrator muscle memory makes it hard to switch. I'm not clear on what's causing Illustrator to lock up so frequently — would love to be able to send a log file to Adobe for analysis, but not clear on how to do it. Any help would be appreciated.

    Illustrator 25 (the past several versions; currently running 25.2.3 on two separate Macs) on Mac OS (Big Sur) has been running extremely slowly for me. I've reinstalled the app, reset prefs, removed plugins, removed fonts, etc., unticked "GPU performance," ensured that dictation is disabled at the OS level, and Illustrator is still giving me the beach ball of death for things like selecting items in the menu with a dead-simple file.

    I have downloaded Affinity Designer, but it's not making my socks go up and down — twenty years of Illustrator muscle memory makes it hard to switch. I'm not clear… more

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    0 comments  ·  Performance  ·  Delete…  ·  Admin →
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20. Home screen user interface not fully loading - looks like script - can't open templates either

    when I open Ai, the home screen UI doesn't seem to be loading correctly or all the way. see image below. I've tried uninstalling/reinstalling, updated my graphics card (Radeon AMD Vega 64) and made sure windows 10 was up to date. I'm able to open a blank file by clicking on the templates, but if I try to create my own new project, I just get a blank pop-up box.

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    2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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