8116 results found

1. document color mode

   Document Color mode switching automatically to "Emulate Adobe Illustrator 6.0" every time I switch windows.

   3 votes

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   0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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2. Class action against Adobe

   Guys, we need to make a class action. All the suite is full of old and annoying bug... Every time they updated, something broke and I loose a lot of time.

   3 votes

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   0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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3. Textframe bugs out, and won't change color. Had to make new text boxes

   Found a bug where a specific text box will NOT ovewrite the color of the text. I tried deleting paragraph styles, making new paragraph styles with different color, character styles and eyedropper tool. I can change weight, italics etc but the color would NOT change, despite the changes appearing in the appearance panels and other areas. Fixed by making new text boxes and moving the copy to those, but an annoying bug for sure.

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   3 votes

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   0 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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4. Saving issues

   I have an issue with illustrator, files are not saving properly. The file 15 year warranty vector I created is saving as "~ai-87c8b406-558b-424b-915b-974d5eb7acda_"

   Or it doesnt save at all.

   I am running the latest illustrator

   3 votes

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   0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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5. Allow templates to save a color profile

   Allow templates to save a color profile instead of opening EVERY TIME as untagged RGB or CMYK. Or at the very least, since Color Management Policy is set to Convert to Working Space... DO THAT!

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   3 votes

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   1 comment  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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6. My colors keep getting dull randomly without changing settings

   This has happened repeatedly on different documents. When I select a color, I find that when I look back at the file (without closing the file) in 15-20 minutes, the colors become dull. My settings are in RGB.

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   3 votes

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   5 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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7. Pencil tool in Illustrator 2021 less smooth (when editing existing line) than in Illustrator 2020, even with same settings

   When using the pencil tool to edit existing lines, instead of a smooth transition at the start and end of the edit, it's always a little jagged no matter how carefully I draw it. Toggling and using the smooth tool afterwards helps, but that adds an extra step every time I use this tool to edit lines. The 2020 version didn't have this problem, and I compared my pencil tool settings between the two versions and they were the same. Even tweaking the settings on the 2021 pencil tool doesn't resolve the issue.

   Pic attached showing a line after I edited it once with the pencil tool, being careful to make smooth movements while drawing, and the beginning and end of the edit (circled in red) have a little wiggle (it's tiny but very crucial in the scale I work in!). This wiggle would have been automatically smoothed out in previous Illustrator versions.

   When using the pencil tool to edit existing lines, instead of a smooth transition at the start and end of the edit, it's always a little jagged no matter how carefully I draw it. Toggling and using the smooth tool afterwards helps, but that adds an extra step every time I use this tool to edit lines. The 2020 version didn't have this problem, and I compared my pencil tool settings between the two versions and they were the same. Even tweaking the settings on the 2021 pencil tool doesn't resolve the issue.

   Pic attached showing a line after I… more

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   3 votes

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   0 comments  ·  Tools  ·  Delete…  ·  Admin →
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8. Bug: In-app "Learn" window is just a peach colored rectangle

   Computer:

   MacBook Pro (Retina, 15-inch, Mid 2014)
   2.8 GHz Quad-Core Intel Core i7
   16 GB 1600 MHz DDR3
   NVIDIA GeForce GT 750M 2 GB

   OS:

   Mac Big Sur 11.2.3

   AI version:

   v.25.2.1

   Steps:

   I have never accessed the in-app "Learn" tutorial feature, but after updating to AI v.25.2.1 today, I decided to try it by clicking the lightbulb icon in the upper toolbar.

   Expected result:

   The Learn window would open up displaying various clickable tutorials.

   Actual result:

   The Learn window opened up, but instead of displaying clickable tutorials, the entire window is filled with a peach colored rectangle. Hovering over the peach colored rectangle in some spots changes the arrow cursor to the text input cursor, and in other spots, changes the arrow cursor to the pointing finger cursor, suggesting a clickable item.

   Computer:

   MacBook Pro (Retina, 15-inch, Mid 2014)
   2.8 GHz Quad-Core Intel Core i7
   16 GB 1600 MHz DDR3
   NVIDIA GeForce GT 750M 2 GB

   OS:

   Mac Big Sur 11.2.3

   AI version:

   v.25.2.1

   Steps:

   I have never accessed the in-app "Learn" tutorial feature, but after updating to AI v.25.2.1 today, I decided to try it by clicking the lightbulb icon in the upper toolbar.

   Expected result:

   The Learn window would open up displaying various clickable tutorials.

   Actual result:

   The Learn window opened up, but instead of displaying clickable tutorials, the entire window is filled with a peach colored rectangle. Hovering over… more

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   3 votes

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   1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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9. Shaping tool

   Details of your operating system and version of Adobe Illustrator (desktop)
   The steps you were taking when you experienced the issues - I attempted to use the tool, my workspace is in grey and was white, when I opened it. There is a cursor over the tool and nothing works
   Your expected result to be able to select the tool and options.
   Your actual result - nothing
   [Optional] Upload your Illustrator file or a video

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   3 votes

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   1 comment  ·  Tools  ·  Delete…  ·  Admin →
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10. While creating simple vector files Illustrator lags

    Since updating to 2020 and 2021, Illustrator is slow and laggy on creating simple vector files.

    3 votes

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    0 comments  ·  Performance  ·  Delete…  ·  Admin →
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11. Add title in svg export

    I would like a way to add a title to exported SVGs.

    You should be able to set this at the artboard level, not just at the document level.

    This would greatly improve the accessibility of exported SVGs and simplify workflows.

    3 votes

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    0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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12. Bad image quality on Export Asset

    If I use Export Asset, fine details in patterns get smeared and destroyed in the resulting bitmap (png). This happens regardless of whether I scale the object up, or export at super high resolution.

    If I use normal Export, the detail is as expected. In fact, this happens even at very low resolutions where you naturally expect to lose detail. Regardless, Illustrator does attempt to preserve brightness and detail as best as possible given the resolution when choosing normal Export. But with Export Asset, the behavior is totally different and, honestly, unusable in most cases.

    3 votes

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    0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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13. Copy (or Cut) \ Paste: the object appears on the same layer when another layer is selected.

    Hello,
    1.
    Windows 10, Illustrator 25.2
    2.
    I have an object\s on layer 1. I copy\cut it. Select layer 2, press Paste - the object Appears on layer 1 and layer 2 is still selected.
    3.
    It should appear on layer 2 as it was before.
    4.
    I can not copy\paste objects on another layer, I can only move them in Layer Window.

    3 votes

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    1 comment  ·  Layers  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    As per the comment, this often happens if you enable Paste Remembers Layers in the Layers panel’s flyout menu. With it turned on, Ai respect the original layers of pasted objects.

14. Live corners are stretching

    The corners are supposed to be live, but yet they stretch/distort when transforming. Objects with round corners should retain their radii, or I should have the option/keyboard modifier to change this behavior. The radio button in the transform palette is not working.

    The options should be scale, distort, or retain current value.

    Illustrator 25.2
    CadTools 12.2.3
    AstuteGraphics plugins, many

    iMac 5K, 27" 2019, OS X 11.2
    Core i9, 32GB RAM
    AMD Radeon Pro 580X, 8GB RAM

    3 votes

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    1 comment  ·  Tools  ·  Delete…  ·  Admin →
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15. Illustrator 2021 crashes when trying to import AutoCad DWG

    Every time I try and open an AutoCAD dwgs in illustrator, the options to choose what scale I want comes up and when I click ok, the whole program crashes and the pop up box comes up asking if I want to send a report to illustrator. I cant open any of my dwg drawings at all!

    I've uninstalled and re-installed illustrator many times and updated it to make sure its the latest update and I've turned my computer off and on many times but nothing works. It worked for me before I updated so I think its the latest update that's caused the problem.

    Every time I try and open an AutoCAD dwgs in illustrator, the options to choose what scale I want comes up and when I click ok, the whole program crashes and the pop up box comes up asking if I want to send a report to illustrator. I cant open any of my dwg drawings at all!

    I've uninstalled and re-installed illustrator many times and updated it to make sure its the latest update and I've turned my computer off and on many times but nothing works. It worked for me before I updated so I think its the latest… more

    3 votes

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    2 comments  ·  Performance  ·  Delete…  ·  Admin →
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16. Perte d'une fonctionnalité qui était très pratique : l'arborescence lors de l'import de fichiers DXF.

    Depuis la version 25.1 perte d'une fonctionnalité qui était très pratique : l'arborescence lors de l'import de fichiers DXF.
    Lors de l'import de fichiers DXF à partir d'un logiciel CAD (Solid Edge), chaque pièce de l'assemblage était reconnue par Illustrator (1 pièce = 1 calque).
    Ce n'est plus le cas depuis les dernières mise à jour (dernière mise à jour qui fonctionne : 25.0.1)

    3 votes

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    2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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17. Info panel useless for graphs

    [Illustrator 25.0, Windows 10 Enterprise]
    When using Group Select tool to select an element within a graph, the Info panel shows nonsensical values (e.g. W: -2730p6 H: -2730p6 ). Since the Transform panel has never shown values for graph elements (grayed out, 0 and 0), we relied on the Info panel to check the size of graph elements.
    We use Illustrator exclusively for graphs, and this bug makes it impossible to follow our sizing standards.
    This is an ongoing bug, every graph, every element of it, all the time.
    Please fix the Info panel, or better yet, make the Transform panel active and relevant for graph elements.

    [Illustrator 25.0, Windows 10 Enterprise]
    When using Group Select tool to select an element within a graph, the Info panel shows nonsensical values (e.g. W: -2730p6 H: -2730p6 ). Since the Transform panel has never shown values for graph elements (grayed out, 0 and 0), we relied on the Info panel to check the size of graph elements.
    We use Illustrator exclusively for graphs, and this bug makes it impossible to follow our sizing standards.
    This is an ongoing bug, every graph, every element of it, all the time.
    Please fix the Info panel, or better yet, make the Transform… more

    3 votes

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    7 comments  ·  Other...  ·  Delete…  ·  Admin →
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18. Intel HD Graphics 4600 unsupported video driver

    We've updated to the latest available driver from Intel for this integrated graphics card on our laptop.

    https://downloadcenter.intel.com/download/30196/Intel-Graphics-Driver-for-Windows-15-40

    However, Illustrator still warns of incompatibilities every time we launch it. We've set our discrete NVIDIA graphics card as the preferred GPU, and it's listed in the Edit > Preferences > Performance > GPU Details. However, Illustrator still appears to be trying to verify the Intel drivers. There's not an option to disable the onboard graphics chip in our BIOS (MSI laptop). We tried disabling the onboard graphics in Windows Device Manager, but that didn't appear to make any difference. We saw some old references on the internet about deleting a file called baddrivers.txt, but were unable to locate that file. How can we disable the GPU driver check on startup or configure Illustrator to ignore the onboard GPU?

    We've updated to the latest available driver from Intel for this integrated graphics card on our laptop.

    https://downloadcenter.intel.com/download/30196/Intel-Graphics-Driver-for-Windows-15-40

    However, Illustrator still warns of incompatibilities every time we launch it. We've set our discrete NVIDIA graphics card as the preferred GPU, and it's listed in the Edit > Preferences > Performance > GPU Details. However, Illustrator still appears to be trying to verify the Intel drivers. There's not an option to disable the onboard graphics chip in our BIOS (MSI laptop). We tried disabling the onboard graphics in Windows Device Manager, but that didn't appear to make any difference. We saw… more

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    3 votes

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    4 comments  ·  Launch  ·  Delete…  ·  Admin →
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19. All PNG's exported are blurry

    Every time I export a file to PNG, it comes out blurry. It also appears blurry when I turn on the pixel preview. I have never experienced this problem until I recently updated my version of Illustrator. Exporting to PDF does not cause an issue.

    I am using Windows 10 Pro version 19042.746, with Intel(R) Core(TM) i5-10500T CPU @ 2.30GHz 2.30 GHz, Installed ram: 32.0 GB (31.8 GB usable), 64-bit operating system, x64-based processor.

    Illustrator version 25.1

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    3 votes

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    3 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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20. AMD Ryzen 7 PRO 4750U Radeon GPU not recognized (but works in Premiere, Lightroom)

    Illustrator does not use the GPU (Setings->Performance says "Compatible GPU not available", even though below the device is listed under "GPU Details".

    However, all other Adobe CC apps (Lightroom, Premiere) do recognize and use the GPU without any problems.

    Windows 10, (v2004, build 19041.746); Illustrator 25.2 (64-bit)

    3 votes

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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