Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7722 results found
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color
My colors in Illustrator are still displaying wrong.
There is a discussion about it here, that claims the bug has been fixed, but it has not.
I am up-to-date in my version 24.1. I changed my Thunderbolt display colors back to factory settings in hopes of that being the issue, but it did nothing.
Please fix this bug. I am in the middle of making a postcard and it looks awful. Thank you.
2 votes -
Freezing and crashing constantly - menu gets messed up first
Illustrator keeps freezing and frequently crashing. This is not a computer issue, it happened on my old computer and is still happening on my new Lenovo thinkpad. It happens the same way every time. First the menu bar gets corrupted (look at top menu photo attached). Then menus won't open. Then it crashes. Sometimes I can save first, but often not. I am losing a ton of work! I just lost a half hours work. I need this fixed. I have update illustrator several times it doesn't fix it. I'm attaching an image with the details of my system, but…
2 votes -
Illustrator crashing (V24) when connected to Dell USB docking station
I'm having random Illustrator CC crashes when I try to open the program while my PC is connected to a docking station via USB. I was trying to open a downloaded file, so I thought that was the issue. Every time I would try to open AI it would stop responding, so I would shut it down. Once I unplugged from the docking station it would start to work normally again. So I'm not sure if AI not responding is related the USB or maybe a file.
The downloaded file was even moved out of the downloads folder and AI…
2 votes -
the save file operation failed
when I try saving to pdf
2 votes -
Symbol color management is different from color settings
Symbol color management is different from color settings
Example: Default CMYK Color profile is ISO coated v2 ECI
RGB profile: sRGB
When in CMYK file make a fill square in some color (for ex. 0-0-0-100) and create from this symbol, the color in symbol (symbol editing mode) stay 0-0-0-100, but symbol instance in file show the different color: 75-66-64-76.2 votes -
left justifying text doesn't work
Command +Shift+ L does not work. I checked my hot key preferences and even tried changing it and it still doesn't work.
2 votesA possible common solution to this is to check if other applications — browser extensions, screenshot/buffer managers, etc. — steal the hotkey Cmd/Ctrl+Shift+L combination.
Unfortunately, Illustrator can’t see other apps claiming hotkey at OS level, as can’t they.
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Artboard Size in Properties Panel Arrow Key Enlarge/Reduce Increments Incorrect After 24.1.1 Update
As of the latest patch (24.1.1), when using the up and down arrow keys to change the size of an artboard in the Properties panel, the increments are now full inches instead of 0.1 inch increments as they were in the previous version (24.1). Is there a way to revert this behavior back? This glitch also occurred a few years ago and was fixed in a subsequent update, so I'm hopeful it can be fixed again.
On a related note, holding control (on Windows) and using the up and down arrow keys adjust the size by 0.6 inches which I…
2 votes -
Type
After applying a Font "size" it will change automatically when I move my mouse. This is very annoying and a big waste of my time having to go back again and again to try to get a font size to "stay" at the value I set it at. This should not happen. Fix this Adobe!
Mac OS 15.12 votes -
File>Save not saving newest version
Since vr 24.1.1, "File > Save" automatically saves legacy versions of illustrator as the same legacy version. This means any files made pre this version all come up with this and I have to use "File>Save As" every time.
Previously any file I worked with, I could use "File> Save" and it would save as the newest version of AI (maybe with the exception of very older file types like CS ones). Not sure if there's an option I can change to switch it back? As this is slowing my work flow.
2 votes -
Editing text with warp doesn't update
Editing text that has a Warp effect applied does not update on screen or even in a saved PDF until the warp effect is turned off then on again in the Appearance panel. See the attachments where I have changed the bolded word 'egg' to a roman type weight. In the second warped screenshot it is still bold. This bug has only started since the very latest general release of Illustrator: v24.1. Occurs in MacOS 10.15.3 and in MacOS 10.14.6
2 votes -
Create New Document calculates height and width different
When creating an document and select "millimeters" as unit, enter "352,78" as both values, then change units to "pixels" in AI 24 the values are then:
"1000,01" px for width and "1000" for height.2 votes -
Dimensions missing when dragging text corners
When dragging the corners of text, the width and height dimensions stay at 0mm no matter how much I drag the size.
2 votes -
Arrowheads
Latest update breaks 30 years of arrowhead usage and procedure.
I don't want to scroll thru 40 different heads.
It's not necessary to break what was working for decades.2 votes -
SAVING ISSUES IN 24.0.3
Cmd + S does save but when you close it asks to save again. Is there a newer version available with this bug fixed? Are you already aware of this bug?
Can't see any available newer upgrades on Creative Cloud app for Illustrator yet. Currently on 24.0.3 which is the latest available.
Please advise.Thanks.
2 votes -
variables (data set) batch action
I have an action that:
- selects "Next Data Set"
- Runs a recolour script to colour the artwork based on data set values
- Then "save as copy"
When it is run once it works as expected and saves the current data set as a copy PDF and advances to the next data set. When the action is run as a Batch Action the action goes nuts! It advances multiple data sets values and saves as a completely different data set name. This wouldn't really be an issue if I had 10 or 20 data sets, but I have over 1000 -…
2 votes -
Blur effect not working in the second opened svg document
When I open two or more svg files containing blur effect, Illustrator applies blur only in the first opened document.
This bug has been detected on Windows 10 using Illustrator version 24.1.1.
2 votes -
Image Trace Bug?
Every single image I trace and expand causes this effect. Is there a way to get rid of it?
2 votes -
Cannot extract the embedded font 'XLVASC+Jack'sCandlestick'. Some characters may not display or print correctly.
Cannot extract the embedded font 'XLVASC+Jack'sCandlestick'. Some characters may not display or print correctly.
OS: macOS Catalina 10.15.4 Beta (19E234g)
Repro steps:
[1] Open Adobe Illustrator 24.0.3
[2] Create a new project
[3] Place a new text on the artboard
[3.5] Install Jack's Candlestick Regular font (see attached)
[4] Change the Font of the text to Jack's Candlestick Regular
[5] File / Save a copy...
[6] Format Adobe PDF (pdf)
[7] Adobe PDF Preset: Amazon KDP Paperback (see attached)
[8] Save PDF
[9] Open PDF in Acrobat Reader Build: 20.6.20034.366983Expected: the document opens with no issues
Actual: an error…2 votes -
Illustrator 2020 on 4K monitor
Has Illustrator been designed to work on 4K monitors with AMD GPUs? Because my experience is that it isn't; the performance is horrific. Same goes for InDesign and Bridge. Will this ever be addressed?
Mac Pro 5,1; 10.15.3; 48Gb RAM; 12 core; M.2 drive; Sapphire Pulse RX 5700 XT GPU.
2 votes -
Illustrator to PS Smart object updating broken
Bug persists on both windows and Mac. Illustrator v2020.x (issue not present before v2020.x)
BUG: When using smart objects in photoshop, linked to an illustrator file: after updating illustrator file and saving, the smart object always reverts to first artboard in PS and artwork shifts upon re-updating is PS.
Steps:
1. Make new layer in PS. Right Click layer->Convert to smart object
2. Right click PS layer->replace contents->select a multi artboard illustrator
file -> select any artboard other than the first ->place as "media box".
3. Double click smart object layer to open in illustrator. -> make any
adjustment to…2 votes
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