Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8141 results found
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Export for screens scale problem
Sometime ago, I entered 0.2x in the scale field in the Export for Screens dialog. Now, in all documents, even if I set the scale to 1, I get the 0.2x scale. Even in new documents! I have even tried to delete the scale definition, it always comes back as 0.2x
2 votes -
Polygon is broken when opening from SVG
The details to reproduce:
1. Windows 10.
2. Illustrator v. 25.3.1
3. At least one polygon is broken during the import.
4. The actual and expected results can be found in the attached AIBrokenPolygon.png file.
5. See attached SVG file (accomack_county.txt, please change the extension to zip)2 votes -
Illustrator v 25.3.1 on Mac Big Sur 11.4 Drag n drop multiple photos not dropping
Adobe support support recommended I post here. When dragging multiple images from Photos, it grabs all images, but only drops 1 image. Copy and paste doesn't work either.
2 votes -
レイヤー名が入力しづらい
Mac mini (M1, 2020)
Bigsur11.4
Illustrator25.3.1日本語の変換周りの問題かと思うのですが、レイヤー名が入力しづらいです。Photoshopでは問題がないので、Illustrator固有の問題か、私の環境がIllustrator上でのみおかしいのかと思います。
レイヤー名を変更しようとする時、
１・バックスペースで消去しようとすると文字が確定してしまう
２・Tagキーで変換候補を選択しようとすると文字が確定してしまう伝わるかどうか不安ですが、動画を添付します。
ずっと困っているので解決したいです。2 votesIllustrator 製品版フィードバックへご協力いただきありがとうございます。
日本語の macOS のシステム環境設定＞キーボード＞入力ソースの「推測候補表示」が有効時に表示される変換候補ポップアップリストは、「Tabキーで予測された単語を選択」できる仕様です。
しかし、Illustrator の場合、 Tabキーでは変換候補リスト項目の移動はされずに、パネルやダイアログ UI 上の次の項目に移動され、変換されていない文字が確定入力されしまうことを確認いたしました。
追跡調査を行っております。
開発の進展などがありましたら、こちらでご報告いたします。
よろしくお願いいたします。Illustrator チーム
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Problem with trasparency with 25.3.1 on 25.2.3 working correct
When Save PDF with latest version of Illustrator we find problem with image trasparency. With 25.3.1 nothing problem (see file OK)
2 votes -
Placed image was resized automatically
I had encounter the issue where the aspect ratio (heights and width) of the placed images .psd was changed when the same file was reopen.
As attached, 1.png was the originally placed image size.
After the file was closed and reopen, the aspect ration of the image changed as shown in 2.pngPlease note that the original image was not edited in any way.
2 votes -
Imported objects loosing color from brush and swatch
objects imported into another illustrator file loose their colors in both preview and swatches. We build items we produce by bring in standard objects that represent items we use over and over. Since the upgrade to 25.3.1, when we import those objects, the color is removed, does not happen in 25.2.3.
macOS 11.4
Illustrator 25.3.1 problem app
Illustrator 25.2.3 no issuecopy a lace object from sample to another file and it will loose its color
2 votes -
Copy and Paste
Observation
• If a User copies text from Illustrator and attempts to paste that data (such as a very detailed and random artboard range) into the Range field of a Export dialogue box they will be unable to paste that informationResults
• User is forced to paste the text into a Browser address bar (for example) and copy it again for the paste function in the Range field to workExpected Results
• A User could copy and paste easily within any dialogue box from any sourceOSX
2 votes -
Aligning a group of objects to an artboard
A bug in Align to Artboard. If I align a group of objects to Horizontal Align Center (to artboard), it's okay. But if the next click is Vertical Align Center (to artboard), all the objects of the group are aligned, not the group, but the seperate objects.
A workaround is to click somewhere else, and then click the Vertical Align Center. But it looks like a bug to me.
2 votes -
Latest Illustrator Update Unresponsive July 2021
Can't select objects, access library (unresponsive), extremely slow, has obscured text when re-opening files. Can't save png or saves and then distorts the PPI. Won't toggle between tools.
2 votes -
Blend Tool Doesn't Really Work w/Text
Simple rotation of text using the blend tool results in screwed up vectors, and it really sucks. Please fix it.
2 votes -
Rotated Artboard
BUG: Some how the artboard is rotated and unable to keep it straight. The entire document is rotated and it is difficult to work that way. Can this be fixed ASAP?
Mac OS: 11.4 (20F71)
Illustrator Version 25.3.12 votesIllustrator can rotate the view. Perhaps you accidentally did that with adding Shift while panning with Space held?
It can be reset with the field in the bottom left corner, next to Zoom level, or with the View > Reset Rotate View command.
You can read more about rotating the view here: https://helpx.adobe.com/illustrator/using/rotate-view.html
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Zoom not working!!!
Neither pinch nor scroll are working correctly. I tried turning off animated zoom and it doesn't work that way either.
Very unreliable and choppy with huge steps when it does happen to trigger.
2 votesAnimated zoom works only in GPU rendering mode and won’t work in specialized modes like Pixel or Overprint Preview — they still rely on CPU calculations.
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Not enough memory
Working on MacOS Catalina 10.15.7 with Illustrator 25.3.1
I have a simple shape like half of a circle which has a standard color filling plus a "inner Glow" effect. When I want to transform the object like scaling, it tells me there is not enough memory. When I hide the effect and redo the steps it will let me transform the object. Thanks for taking care.2 votes -
exporting PDF files
You're phasing out eps files. I gather I should now provide logos files in PDF.
However, I can't export each art board (I use artboards for the variations of the logos I design) as a separate file. I don't believe a client wants a multiple paged PDF for a logo!
What do you expect our work flow to be?2 votes -
Object redraw issues
Having issues with AI 25.3.1 update and object redraw. When I drag elements around the artboard they start breaking up and pixelating. Video showing issue attached. MacOS 10.14.6.
2 votes -
Photo exports come out faded
I recently updated Illustrator for the M1 chip on my MacBook Pro.
Now when I save an Illustrator document that contains photos as a press ready PDF (or any other file type) the photos become desaturated, and look faded.
This is a problem as I am often preparing files to be printed and my colors no longer look accurate. How can this be solved?2 votes -
テキストにセットしたFOT-UD角ゴが正しく表示されない。（設定の狂った小塚ゴシックで表示される）
テキストにセットしたFOT-UD角ゴフォントが正しく表示されない。
ドキュメント内のすべてのFOT-UD角ゴに適用されるわけではなく、正常に表示される部分とされない部分が存在している。ドキュメントを開いた際に、FOT-UD角ゴではなく、UDKakugo LargePr6N-M-90ms-RKSJ-H*のアクティベートを求められることから、UD角ゴを指定した際に、フォントの英語名での指定にすり替わっているのではないかと考えられる。
ディアクティベーション後にリアクティベーションしても治らない。
ドキュメントをFOT-UD角ゴで作って保存後に閉じて開きなおすと、UD-kakugoがないとされて、表示が崩れる。
その後、FOT-UD角ゴを指定しなおしても、小塚ゴシックで表示される。
なので保存をするとUD角ゴを使っていた部分すべてが崩れる。
修正をしても保存したら崩れる。
Adobe Fonts側の問題なのか、illustrator側の問題かわからないので、ここに報告しておく。（フォントの内部的にUDkakukgoの情報が保持されていて、上書きができない？）
2 votesIllustrator 製品フィードバックへのご協力ありがとうございます。
ご提供いただいた検証用ファイルにて、再現を確認いたしました。
調査を行ってまいります。
今後、追加での情報提供をお願いすることもございますので、その際はよろしくお願いいたします。Illustrator チーム
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Drop shadow jagged edge on placed images
When applying drop shadows on high quality png or psd images placed into illustrator, the edges end up jagged.
2 votes -
Kerning Issues with latest update
The last Illustrator update has caused havoc with all of my type placement for files saved under the previous version. I tried to change color modes for a project and all of my text shifted (different now between the digital and print versions). This would seem to be a bug; the kerning gets super tight and some of the empty spaces (just the space character) all but disappear, compacting words together. This is happening all files I've tested with and on a system running Windows 10 (not sure if the same issue exists on Mac environments). Is this something that's…
2 votes
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