Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8075 results found
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Illustrator crashes when I double-click a text to edit
These are awful. You are awful. The program has closed 10 times. The reason is I don't want to double-click a text and edit it. I can't get it to work. You're screwed for the program. Every time I double-click a text and try to edit something, the program closes. The world's highest-earning software is a worthless software team.
1 vote -
Clipping masks make areas of any objects behind disappear
Retina 5K, 27-inch, 2019 / OS 14.4.1 / Illustrator version 29.8.1
This looks like a new visual bug. There seems to be a problem with the way Illustrator is displaying clipping masks. It has only started happening recently.
The attached image is taken from a file that worked fine before.
The wavy lines are contained inside a clipping mask (the same shape as the blue section). I have included images of the lines outside of the clipping mask (above) and inside the clipping mask (below).
Any separate objects placed behind this clipping mask have a section missing (see black shape…
1 vote -
Stop remembering my last save as file type!!!
I've used Illustrator for decades, and the only file type that a new document should be saved as is an .AI file. For the love of God, please go back to .AI or allow me to choose .AI as my default file type!!!
1 voteWe have fixed this issue in latest version of Illustrator - v29.8.1
Please update your Adobe Illustrator and let us know your observations.
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App Lag when using Recolor
I am working with Adobe Illustrator 29.7.1 on Windows.
When using the Recolor dialog the app stops responding to any command or action I take outside from the artwork display.
The app also doesn't inform me if there is a crash or that the app is not responding.
Thanks in advance1 vote -
Fonts not showing after update to 29.8
Intermittent issue there are only a handful of basic fonts avaible to choose from (myriad, arial and a couple others) where as I have thousands installed.
Have downgraded to previous veriosn of illustrator for now (29.7.1) and it works again fine1 vote -
Quit making fonts unavailable (Neuropol)
Almost every time that I open my menus and logos the fonts that I use are no longer available. I used the same Neuropol font for my menus and logos for 14 years before going to the cloud-based software. Since going to cloud based software I have had to resolve the missing Neuropol font to a slightly different variation at least 4 or 5 times. Not only is it annoying and time consuming, it is causing inconsistencies in my brand, and with this current update, it does not work at all.
1 vote -
Extremelly laggy experience
I have i9 14th gen CPU, 64 GB Corsair vengeance RAM , a 5090 RTX.. still my illustrator lags like crazy... It runs 10X smoother in my mac with M1 pro chip and 16GB RAM! This is soo annoying, I loose hours daily because of this lag...
1 vote -
There is an error when saving a template in the templates folder
There is an error when saving a template in the templates folder
1 vote -
ファイルを開くと、テキストや画像がボックスと分離し、位置が変わっている。
既存のファイルを開くと、画像やテキストがクリッピングマスクされた状態になっており、パスレイヤーは元々の位置にあるが、画像やテキスト自体は横にズレた位置に移動し、表面上何も見えない状態になっている。
1 vote -
The program is crashing frequently
The program is crashing frequently, giving a black screen and sometimes the screen freezes on a file, even if I change tabs.
1 vote -
Installed Fonts not showing
Previously installed fonts not showing anymore. Says the fonts are missing but it worked previously and maybe 1 in 10 times it will have no error and the fonts will show. These fonts exist on my PC so it's not a cloud issue as far as i can see.
1 vote -
Missing fonts are no longer highlighted when file opens
Quand j'ouvre un fichier et que je n'ai pas la police ouverte, avant j'avais le texte en surbrillance ce qui permettait de voir où la police était manquante.
Maintenat j'ai bien la fen^tre qui s'ouvre me disant que la police est manquante, mais je ne vois pas où ?When I open a file and I don't have the font open, I used to have the text highlighted, which allowed me to see where the font was missing.
Now I have the window that opens telling me that the font is missing, but I can't see where it is.1 vote -
Le matériau 3D se transforme en image lorsque j'enregistre et rouvre le fichier
Quand je fais du 3d matière, quelque fois cela se transforme en lien une fois enregistrer, fermer et ouvert le fichier. Malheureusement je ne peux plus connaitre l'effet que j'ai réalisé et plus le copier
1 vote -
割注指定の文字と通常の文字の間のカーニングおよびトラッキングができない
「割注で2段に指定した文字」と「通常フォントサイズの文字」の字間をカーニングおよびトラッキングで広げることはできますが、詰めることができません。環境設定でトラッキング「100/1000em」で設定もしています。割注設定している文字の字間は詰めることはできるのですが…。
1 vote -
Applying a material to an extruded object says it’s not enough RAM
I apparently don't have enough RAM to do this. I'm trying to add a material to the border of the left file, it's a fill not a stoke... I have 96GB of RAM.... I am apparently using 26GB of memory. 70 Gb of RAM Should really be enough for almost anything I would think. Please let me know if there's a way I can use these tools if not I'll have to go back to my client and say "Adobe can't do it" once again.
1 vote -
Text style in a mess when editing text. They appear ok in Preview mode. I can't complete the task or job.
I am trying to edit this text in illustrator 29.7.1. Each time a type, make an amendment to the existing text it scrambles all of the settings and messes everything up (please see screenshots of before and after). I've tried to output to PDF but this also displays in a mess. Please let me know if there is a fix so I don't have to abandon this job and start again. Thanks, D
1 vote -
Show pixel grid above 600 zoom not working
I am tying to do pixel based artwork and I want to see the pixel grid when zooming in at high values. There is an opition in preference panel to show pixel grid above 600 zoom which is not working
1 vote -
Illustrator 2025 cannot copy and paste.
I cannot get my illustrator to copy and paste. The newer the version, the more frequent this issue happens. Now, I couldn't even copy and paste.
I'm not using any 3rd party clipboard management. I did not reconfigure my keyboard shortcuts. I have cleared windows clipboard, cleared preference. I tried shutting off the software and reopen. Every time is still the same.
It's not a new issue. What baffles me is Adobe keep coming out to new features while couldn't deal with such simple function.
1 vote -
Slow PDF management
Ai 29.7.1
Very slow redrawing/UI of imported [small] PDF1 vote -
実践チュートリアルに関するエラー
実践チュートリアルがひらけません
1 vote
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