Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8268 results found
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User guide correction
Customer support asked that I make this post via their twitter account. I found that the content in the user guide identifying the various symbols and marks of the swatch panel is not accurately labeled. E and F are wrong. They should say LAB and RGB but they instead are calling the icons CMYK AND RGB. Could be highly confusing those just learning the software. Thanks!!
2 votes -
Illustrator doesn't find color profile, which are shown in Indesign
Hi everybody,
I installed an eci color profile (pso-coated_v3) on my windows 10 computer (right-mouse-click, then install). In Photoshop CC and Indesign CC everything is fine, so it is installed correctly. But the new profile isn't shown in Illustrator CC.
I reopened Illustrator and also de- and reinstalled it...
Does anybody has got an idea, why the new profile doesn't show in in the color-settings of Illustrator?
Thanks a lot!
Best wishes
Rene2 votesAn installed color profile can be accessed and used like this:
Edit > Color Settings: Working Spaces, CMYK: choose the profile you need.
Then go to Edit > Assign Profile and set it.
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Can't create new artwork
new button and menu item just start dialog box so can't create any new artwork from scatch
2 votes -
Application crash when copy/pasting SVG paths
I have several logos that were created in Inkscape and saved in SVG format that I now need to edit in Illustrator. However even after re-saving them as AI files, any attempt to copy/paste any part of the SVG paths from the logo results in an immediate application crash.
Adobe Illustrator CC (latest) Windows 10 64bit
Steps:
1. Open the attached AI file (which was converted from SVG by opening then saving in Illustrator).
2. Select any part of the logo.
3. Copy using Edit -> Copy or CTRL+C
4. Paste using Edit -> Paste or CTRL+V
5. The application…2 votesPlease get in touch with us at sharewithai@adobe.com or any of the other support channels.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here. -
Appearance pallet, 2 top stacks always expand, after use Type Tool
Illustrator 22.0.0 72@102345, Illustrator 21.1.0 and all previous CC versions
Steps:
1. Open Illustrator, new document
2. Open Appearance Palette (Shift+F6)
3. Collapse all stacks in Appearance Palette (if they expanded)
4. Choose Type Tool
5. Use Type Tool in any place of document
6. ESC and Click any place of documentExpected result:
Appearance Palette Stacks remain minimized (folded)Actual result:
2 top Appearance Palette Stacks are expand (unfolded)2 votes -
Freeform Gradient
No me esta funcionando la opcion de Freeform Gradient. Aplico los colores que quiero de mi degradado y no rellena el vector de los colores seleccionados, queda en blanco.
1 vote -
ENREGISTREMENT BLOQUÉ à 100% sans qu'il se termine
Bonjour.
Actuellement je suis bloqué sur un enregistrement de mon fichier ! Le l'enregistre, le pourcentage augmente et arrivé à 100% plus rien. L'enregistrement ne se termine pas. Et je ne peux rien faire. ça bloque toutes autres actions d'enregistrement. Aucune fenêtre aucun bouton pour arrêter l'enregistrement. Là j'ai 2 solutions bancales pour le sortir de là et éviter de perdre mon travail : copier mes dizaines de plan sur un nouveau fichier et espérer que cela s'enregistre ou dans un désespoir, forcer à quitter le logiciel et espérer que la récupération retrouve mon travail ne sachant pas si je…1 vote -
Illustrator incorrectly renders scaled transparent PSD images while transparent TIFF renders correctly
Incorrect edge rendering when scaling transparent PSD images placed in Adobe Illustrator
Full reproducible test package (including the PSD) is available here:
https://drive.google.com/drive/folders/1dRNiKNw2IavAY_gcLM7166Iw8rU_dQAg?usp=share_linkEnvironment
• Adobe Illustrator (latest Creative Cloud version)
• macOS (latest version)
• Fully updated Creative Cloud applicationsSummary
We found a reproducible rendering issue affecting transparent raster images placed into Illustrator.
Two files (PSD and TIFF) were created from the exact same source artwork.
They contain:
• identical pixel content
• identical dimensions
• identical transparency
The only difference between them is the file format.Illustrator renders these files differently when they are placed and scaled.
…
1 vote -
Illustrator 30.5.1 started freezing
Since most recent update, Illustrator keeps freezing for no explainable reason. There is no pattern to the freeze, but need to force quit to move forward. Auto save is not saving to the same point. Very frustrating.
OS Sequoia Illustrator version 30.5.11 vote -
Change to Global Rulers grayed out.
For some reason 'Change to Global Rulers' is grayed out. Using that for years, for preparing art for Cinema4d, but in this version, suddenly I am not able to switch.
1 vote -
Can't click on generate vectors, overlay ui get's on the way and it's unclosable.
I was trying to generate vectors on illustrator, but a UI element with a suggestion appear, and looks like it's unclosable. And get's on the way to interact with the control to generate vectors.
1 vote -
Turntable access bug
Turntable previously worked for me, and has now stopped allowing me access with an upgrade message.
I have confirmed with support my subscription level should include turntable and I have full generative credits left for this month (although they did try to blame that and I had to wait for credits to renew before proving it wasn't the issue).
Yet clicking turntable from illustrator results in the error message:
"Upgrade to generate
You don't have enough standard feature credits or need premium feature access for this generative action.
Upgrade your Firefly plan now to continue after in-app payment
Cancel
*…1 vote -
Phantom window when trying to place assets
Can't place assets from cloud, happens too frequently.
1 vote -
Place cloud assets and opening cloud documents
Can't place cloud images, literally NOTHING happens. I have to restart computer to be able to place images. Sometimes not even restarting. I thought it was better to keep assets on adobe cloud, I think is better to have them stored somewhere else and used them as files. :/ Cloud is giving WAAAY too much sync problems.
At least twice a week I'm not able to open documents because it says I'm not the user linked to that file, and I have to REINSTALL all apps! I'm getting tired.
1 vote -
Color management keeps getting activated when opening files with placed images
When opening Illustrator file with placed file containing color profile Illustrator automatically actives custom color management profiles even if previously color management was deactivated.
OS version: macOS 15.7.4, Illustrator version: 30.5.1
Steps to reproduce:
With no document open, set color management settings to "Emulate Illustrator 6.0" to deactivate color management.
Create new document, add an image with an embedded color profile, save the file and close it.
Expected behaviour:
On reopening the document the existing color management setting is honored (stays set to "Emulate Illustrator 6.0"), and no query is made to provide color profile settings for the opened file.
…
1 vote -
Illustrator on macOS 26.5 hanging on start
In the past few weeks I'm seeing Adobe Illustrator both 2025 and 2026 are not responding on mac at start up. It's variable, yesterday it was fine, today it's not. Extremely unproductive and disruptive.
Sometimes the first document selection screen appears but then goes to Not Responding.
macOS 26.5
M21 vote -
Cancelling the Print progress dialog leaves document unsaveable — Cmd+S silently no-ops (Illustrator 30.5.1 / macOS 26)
Cancelling Illustrator's Print dialog before the print job finishes leaves the
active document in a partially-locked state ("limbo"): the canvas still responds to
interaction (you can pan/move the artwork), but File → Save / Cmd+S silently does
nothing — no save dialog, no write, no error. The document cannot be saved through
the normal UI and must be recovered through scripting or force-quit + data recovery.In the observed case the affected document had never been saved to disk, so all work existed only in memory. A user who trusts Cmd+S (which reports no error) can lose everything if the…
1 vote -
Blend menu options not available when blend objects are selected (MacOS)(Illustrator 30.5.1)
I've created a couple of Blend objects in Adobe Illustrator. When I attempt to expand those blends into individual vector objects via the Object/Blend menu, all the options in the menu are greyed out. Despite the blend being selected , not double-clicked into (not in isolation mode) or any other object being selected.
1 vote -
Incorrect command names in Exporting Icons tutorial
For the Illustrator tutorial: Exporting icons
In the instructions it says Hide Rulers but it should be Show Rulers
Also in the instructions it says Unlock Guides but it should say Lock Guides.
With tutorials in general need to specify the Workspace because some workspaces offer different options than others and can be missing when doing a tutorial.I use Windows Pro 11, Illustrator 30.5.1
1 vote -
New proofread feature finds that dummy text is violating the community guidelines
This is more fun that a real problem, but some people may be irritated that the new proofread function finds words that violate the community guidelines when used on standard "Lorem ipsum ..." dummy text. ;-)
Maybe this should be whitelistet somehow.
1 voteThe team is looking into it, thanks.
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