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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7723 results found

  1. Wacom tablet pen problem

    The buttons on the Wacom tablet pen has been set to scroll up/down, but it doesn't work in illustrator. When pressing the button, a hand sign appears and vanishes instantly. The buttons work fine in other adobe and non-adobe apps. I have tried reinstalling the Wacom drivers and also disabled and enabled the wacom device on preferences but nothing seems to work.

    1 vote

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    0 comments  ·  Performance  ·  Admin →
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  2. 配置した画像のバウンティングボックスが勝手に大きくなる

    OS:Windows10
    Illustrator Ver:25.2.3

    psd画像を配置して回転(90°)させると勝手にバウンティングボックスが画像サイズ以上になります。

    新しいドキュメントで試すと、最初は回転させても通常のサイズですが、作業を進めていくうちにまた上記のようなエラーが起こります。

    1 vote

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    Under Review  ·  0 comments  ·  Other...  ·  Admin →
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  3. Macmini ベータ版 ガイドラインのバグ

    パスをガイドライン化するとガイドライン化したツールが一定方向に移動してしまう。ルーラーからガイドラインをアートボード上に引き出しても同様。一定方向に移動してしまう。ガイドラインも異常な太さで、ロックしていない状態で移動ツールを使っての移動ができない。

    1 vote

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  4. 投げ縄ツール

    投げ縄選択ツールが機能しない。

    1 vote

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    ご報告いただいた現象は再現できず、追加情報もございませんので、こちらは一旦、対応終了とさせていただきます。
    今後、同様の現象が発生した場合には、こちらにコメントをお寄せください。

    よろしくお願いいたします。

    Illustrator チーム

  5. 1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  6. New user tutorial feedback

    TLDR: This is feedback on the Illustrator tutorials and what the experience was like for a new user. I think a better experience for me would have be to only do one tutorial at a time.

    Hi there! I am a new user going through the tutorials after just downloading the Illustrator application for the first time. From the initial tutorials page on the web here (https://helpx.adobe.com/illustrator/how-to/ai-basics-fundamentals.html?playlist=/services/playlist.helpx/products:SG_ILLUSTRATOR_1_1/learn-path:get-started/set-header:ccx-designer/playlist:ccl-get-started-1/en_us.json&ref=helpx.adobe.com), in the first video, we're suggested to download the example projects files to follow along to. When I downloaded the files and opened up the Illustrator app for the first time,…

    1 vote

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  7. 新規ファイル作成時、印刷に選択できる単位が少ない

    デバイスの使用:
    プロセッサ:Intel(R) Core(TM) i5-10400 CPU @ 2.90GHz 2.90 GHz
    実装RAM:16.0 GB (15.8 GB 使用可能)
    システムの種類:64 ビット オペレーティング システム、x64 ベース プロセッサ
    Windowsの仕様:Windows 10 Home
    バージョン:20H2

    illustratorのバージョン:25.2.3(64bit)
    問い合わせの内容:
    ファイルを新規作成時、「プリセットの詳細」のドロップダウンリストに表示される単位が少ない。
    他の使用者のPCにインストールされているillustratorには、「cm」等があるのですが、私個人のPCにインストールしているものでは、添付資料の通り「cm」等がありません。これはバグなのでしょうか。

    1 vote

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    製品フィードバックへのご協力ありがとうございます。 こちらの現象ですが、再現を確認できませんでした。 最新版(ver.26.0.2)でも再現するようでしたら、マシン環境によるものと思いますので、カスタマーサポートにお問い合わせください。 よろしくお願いいたします。 Illustrator チーム
  8. Textwerkzeug / Big Sur / Illustrator 2021

    Bei aktivem Textwerkzeug funktioniert das Zoomwerkzeug nicht. Beispiel:
    Sie schreiben Text und möchten das Dokument verkleinern/vergrößern. Sie gehen auf das Lupenwerkzeug und es funktioniert nicht. Erst wenn Sie auf ein Pfeilwerkzeug wechseln funktioniert die Lupe wieder.
    Das war bisher immer direkt aus dem Text möglich und es wäre schön, wenn das noch geregelt wird.

    1 vote

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  9. 1 vote

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  10. Grayscale Swatches interpreted as CMYK

    In an RGB color mode, a created Grayscale Swatch does not survive. When copying and pasting an object colored with such a swatch results in a warning. I think this is because the swatch is seen as a CMYK-swatch ny the clipboard and not recognized as created in an RGB situation.

    1 vote

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  11. PreRelease version: Assertion failure

    Assertion failure while launching Illustrator.

    1 vote

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  12. Glitch

    See the picture. (I do not know how to explain it.)

    1 vote

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  13. Illustrator crashes, hitting enter when importing a file

    When choosing a file to import and you hit the enter button on the keyboard the whole app crashes ... impossible to do anything it just freezes and makes my whole Mac mini M1 freeze!!!!!

    And if you have an other adobe app open this one will freeze too!

    Please fix this, it's huge problem

    1 vote

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  14. Bug with text with DXF exported from Illustrator

    With the new update 25.2.3 I have problems exporting DXF files from Illustrator.

    Each time I do it the texts change of size to a very, very small one.

    I export graphics to use them in Automatized Cut Machines but the texts do not appear in the right size. I had to keep and old version of illustrator 25.0 in order to be able to still use those machines.

    What can I do?

    1 vote

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  15. Layers gone

    When I opened the Illustrator file in latest version, all my layers were gone and a bunch of clipping paths created. Also the selection tool has a weird symbol like a cross-hatch and no longer selects objects.
    Illustrator has broken my file.

    1 vote

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  16. scan n cut link plugin

    no funciona la función de scanncut en illustrator 2021, no aparece en la ventana archivo

    1 vote

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  17. 尺寸問題

    版本25.2.3,bug問題描述:畫2個圓形,比如直徑是50mm,水平對齊,間距設為10mm,這樣的話,全選2個圓形,尺寸應該是寬度110mm,高度50mm,显示正常;然後全選2個圓形,作旋轉90度處理,尺寸出現問題,寬度50mm(沒問題),但是高度顯示10mm(只是間距);我試了一下畫橢圓、長方形、正方形,經過以上操作,沒有問題,只有正圓出現這個問題。請查看圖片。

    1 vote

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  18. After Big Sur upgrade

    I am having a lot of issues with Illustrator 2021 after Big Sur upgrade.

    Directional tool continues to change on it's own, and duplicates.
    Pencil tool gets stuck on straight line and won't allow me to change it.
    Object/Transform/Reflect causes a duplicate, and won't transform until I delete the copy.
    Cannot click off to deselect an object. I have to go to menu to deselect all.
    Keeps automatically checking Perspective Grid, snap to grid. I don't do it, but I have to go and uncheck it all the time.
    When program crashes it doesn't recover anything, even though I have…

    1 vote

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  19. SVG Export - Compound Paths Cause Performance Issues & Unexpected Results

    Windows 10, Illustrator 25.2.3 | System info attached and repro file attached.

    There are 2 artboards and asset exports defined in the file.

    They are the same illustration with 1 difference - the "grouped" version has a set of paths grouped together, and the "compound" version has those same paths combined into a compound path.

    I ran 3 test exports with my repro file, increasing paths: first 500 paths, then 1000 paths, and finally 1500 paths. Here's the export times:

    Test 1 | 0500 paths | Grouped: 10 seconds | Compound: 130 seconds
    Test 2 | 1000 paths | Grouped:…

    1 vote

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  20. I have so much problem with the updated Illustrator and this is not any Idea

    I am a designer at a Sign business and after the update I can't make a functioning stroke. It will add a red line around the stroke when printing and I can't make the stroke work at all. Today I made a new document added text and was supposed to add blue color to the text and it will not add it in the new document but it still will in the other open document I have. I have so much problem I would easily change to some other program but there is noting else I can use as I…

    1 vote

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