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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7891 results found

  1. Missing feature in the French version - UI scaling

    L'option UI scaling dans Edition > Preferences > Interface utilisateur n'est pas dispo dans la version française. Mes collègues qui ont comme moi la version 25.4.1 en anglais ont cette option. Je n'arrive pas à installer la version en anglais, le changement de langue dans creative Cloud n'est pas pris en compte. J'aimerais disposer de cette option.
    system : Windows 10

    1 vote
    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?
    Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This option is available only when OS and display’s resolution allow it.

    As this help article mentions, 'The UI scaling isn't supported for Windows 7 and for screens with low resolution' (however, no actual specs are given).

    So this should no be caused by the UI language.

    Please share the specs of your display or comment back if it’s no longer a problem.

  2. Illustrator Version 25.4 and 25.41 not starting out of Adobe Cloud Control

    Details of your operating system
    - Windows 10 LTSC
    The version of Adobe Illustrator (desktop)
    - V25.4 and V25.41
    The steps you were taking when you experienced the issues
    - uninstalled C++ redistributable version 2015 and installed again
    Your expected result and the actual result
    - that it works --> but it didnt
    Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

    1 vote
    0 comments  ·  Cloud, Libraries  ·  Admin →
    How important is this to you?

  3. Auswahl-Darstellungsproblem – Auswahl praktisch unsichtbar

    Illustrator 25.4.1 / Mac OS 10.14.6
    Aktive Griffe werden weiß dargestellt statt in der Farbe der jeweiligen Ebene.
    Wird ein Pfadsegment bewegt, erscheint dieses beim Bewegen auch weiß statt farbig.
    Auswahl praktisch nicht sichtbar, Arbeiten so kaum möglich.
    Aktive Griffe sollten gefüllt + in der Farbe der jeweiligen Ebene erscheinen, wie gewohnt. Auch die Vorschau einer Pfadkontur oder eines mit der Maus gezogenen Auswahlrechtecks.

    1 vote
    0 comments  ·  User Interface  ·  Admin →
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  4. Digitizer driver broken after switching to touch mode

    I'm working on a Lenovo Yoga ThinkPad with Wacom digitizer.

    In normal (notebook) mode, the pen is working properly. However, when flipping the screen and rotating it for hand writing (so that it lies flat in front of me) the Wacom driver breaks. No further input with the pen is possible. Starting the Wacom configuration tool says, the driver is not running. (It was working before properly.) Things are normal again after a reboot - until a flip the screen.

    The issue is reproducible and appeared first after the upgrade to Illustrator 2021 (25.4.1) and Windows 10 version 20H2.

    1 vote
    0 comments  ·  Other...  ·  Admin →
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  5. illustrator 2021 ouvre photoshop 2020

    Sur Mac (pas sous win), illustrator 2021 ouvre les liens (pour modif) dans photoshop 2020, même si photoshop 2021 est ouvert…

    1 vote
    0 comments  ·  Other...  ·  Admin →
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  6. Recently opened file not visible when starting illustrator on Mac OS

    When opening illustrator for the first time the recently worked files are not shown on the home page.
    My MacOs Big Sur 11.5.2
    Illustrator Version 25.4.1

    1 vote
    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

  7. Exporting of Multiple Artboards in PDF gets messed up the order of pages (Artboards)

    Exporting an AI file that has multiple artboards in it to PDF used to show the artboards in order. Now it just messes up my artboard order. The artboard names are 1,2,3,4.. After export the pages come in this order: 1,2,4,3

    My illustrator version: 25.4.1

    Same file works perfectly in the previous version (before I updated)

    1 vote
    1 comment  ·  File Save, Import and Export  ·  Admin →
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  8. Shift + mouse3

    Shift + mouse3 activate Rotate view tool, but this not work.

    1 vote
    0 comments  ·  User Interface  ·  Admin →
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  9. Attribution NUMÉRIQUE des couleurs

    I type it : " C 18 / M 98 / J 97 / N22 "

    I save.

    Then i open the color's details.

    I get : C 22,68 / M 97,9 / J 99,65 / N 17,56

    If i type EXACTLY a number, i want to get EXACTLY THIS NUMBER. And if i go to RGB and then come back to CMJN, I WANT EXACTLY THE NUMBER I TYPED. Why i typed this value ???? Cause i want THIS value. Not another.

    1 vote
    1 comment  ·  Colors, Swatches, Patterns  ·  Admin →
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  10. Stylus is slow using touch workspace

    Using a stylus on normal workspace is more responsive than using brush or pencil tool on touch workspace which is about a second lap to show what we drew

    1 vote
    0 comments  ·  Performance  ·  Admin →
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  11. Creating n number of characters in layer panel

    Creating n number of characters in layer panel after duplication when using the unit as XML

    1 vote
    0 comments  ·  Layers  ·  Admin →
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  12. "Filter recent files" text input over everything

    AI ver: 25.3.1
    OS: Big Sur 11.5.2

    1 vote
    0 comments  ·  User Interface  ·  Admin →
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  13. 文字をアウトライン化した後、グループ解除して透明度をつけるとR形状の部分のアンカーのハンドルと同じ角度の補助線のようなラインがでる

    環境
    Mac OS 10.14.6　Illustrator2021　ver.25.4.1

    再現手順
    1.文字を入力後、アウトライン化
    2.グループを解除する
    3.不透明度をつける（データは20％設定）

    フォントはいくつか試しましたが、試したフォント全てにでました
    他のIllustrator2021を使っているMacでも試しましたが同じ現象がでています。グループ解除を行わなければでません。

    1 vote
    0 comments  ·  Other...  ·  Admin →
    How important is this to you?
    Under Review  ·  PCM Maro responded

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    ご報告いただきました「アウトライン化した文字に不透明度を設定すると、アウトラインの曲線部分に補助線のようなラインが出る」という問題につきまして、以下の条件で再現されることを確認いたしました。

    1. アウトライン化した文字列をグループ解除する
    2. 不透明度を設定する
    3. GPUプレビューで表示する（CPUプレビューでは問題ない）
    4. フォントの種類に依存しない
    5. macOS / Windows ともに発生する

    今後、開発の進捗がありましたらこちらでご報告いたします。
    よろしくお願いいたします。

    Illustrator チーム

  14. Divide tool Not removing underlying color

    A red box on top partially overlapping a yellow box. With both objects selected the Divide tool is used from the pathfinder. Where the two graphics intersect it leaves two layers of objects. The red on top and yellow underneath. Previous versions yellow would not be there. I have never seen this in the 20 years I have been working in Illustrator. Divide is powerful tool we used for both silkscreen and digital printing. Would appreciate a fix so it functions properly again.

    1 vote
    2 comments  ·  Pathfinder and Compounds  ·  Admin →
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  15. You removed the ability to paste text into the file name - this saved typing errors for complex names

    Forever we have been able to copy and paste in the name of the file into the file name.

    you removed that - its really bad - now it is another place errors occur.

    why remove something good?

    1 vote
    2 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  16. Vector shapes changed to a section of the path I had deleted

    I'm creating kaleidoscope patterns. To do this, I created a shape that is like a thin pizza slice (1/12th of a circle). I did this by using the pathfinder tool to intersect a circle with a triangle.

    I took the resulting "pizza slice with a rounded top" shape and duplicated it multiple times. I then spent the next several hours using these to crop various patterns for sections of my kaleidoscope.

    After a few hours a familiar bug appeared, where the bounding box around a shape it huge. I checked my remaining "pizza slices" and discovered that half of them…

    1 vote
    1 comment  ·  Documents and Artboards  ·  Admin →
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  17. Arrange not working properly

    Arrange doesn't work as it did before: being able to select multiple objects and hot key them back or forward. P

    1 vote
    1 comment  ·  Other...  ·  Admin →
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  18. Currently in Illustrator 25.4.1 Transparency Mask is not working

    Currently in Illustrator 25.4.1 when using Transparency Mask the mask is not showing as opaque, it seems to show a tint of the element being masked.

    1 vote
    1 comment  ·  Other...  ·  Admin →
    How important is this to you?
    Request to Contact Support  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Most probably the black object in a mask has a black fill set in Grayscale, set by K value, while the document is in RGB mode. 100%K is not not equal to RGB0,0,0. This is a pretty common issue, since Ai uses K in RGB, especially in the default gradient. Changing the fill to RGB in Color panel can fix that. Please comment back if it helps.

  19. 角丸長方形ツールの高さ変更

    ・Mac OS10.15.7 Catalina
    ・Illustrator25.2.3

    角丸長方形ツールで描画後、選択ツールで高さを変更できない。
    幅の変更や回転は可能。
    プロパティから高さ（H）の入力での変更もできるが、選択ツールでのダイレクトなサイズ変更（高さ）ができない。

    1 vote
    0 comments  ·  Tools  ·  Admin →
    How important is this to you?
    Request to Contact Support  ·  PCM Maro responded

    Illustrator 製品フィードバックへのご協力ありがとうございます。

    ご報告いただいた「選択ツールで高さを変更できない」という現象ですが、最新バージョン「Illustrator 2021 (ver.25.4.1)」の Mac & Win OS ともに正しく動作しています。

    選択ツールでバウンディングボックスの上辺、または下辺のハンドルをドラッグしての高さ変更の操作でよろしいでしょうか？

    アプリの再起動、またマシンの再起動をしても再現するようでしたら、お手数をおかけいたしますが、カスタマーサポートにお問い合わせください。

    以上、よろしくお願いいたします。

    Illustrator チーム

  20. AI v26.0 beta - start problems on macOS 10.15.7

    When starting AI v26.0 beta there are numerous error messages under macOS 10.15.7, see screenshot:

    1 vote
    3 comments  ·  Launch  ·  Admin →
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