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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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7922 results found

  1. Font appears as boxes

    Windows 10 Home Edition
    Illustrator 2021

    I receive machine layouts created in AutoCad & saved as PDF. When i open them in Illustrator for corrections font appears as boxes. I have been managing so far by opening the PDF in CS3 & resaving.

    1 vote
    1 comment  ·  Type, Fonts, Text  ·  Admin →
    How important is this to you?

  2. Preview Pen tool line colour change

    In previous versions of illustrator the layer colour defined the preview colour line when using the pen tool. In recent versions the preview is automatically. Set to a dark blue colour and i can't work out how to change this.

    This tiny little change is causing me much grief, because in my artwork i draw on black shapes all the time and because the colour is dark blue, i can hardly make out what I'm drawing. I used to pick fluro pink, so I can easily see this line.

    PLEASE HELP

    I'm using surface book 2, windows 10, latest version…

    1 vote
    5 comments  ·  Tools  ·  Admin →
    How important is this to you?

  3. Program Unresponsive, gets confused & Forgets what is active, Illustrator Beta 25.5.360. Apple M1

    Program will have items highlighted either in Artboard or normal view modes. Deleting stops working. Pointer moves. Re-Highlight stuff, and it will delete or accept type. It's like the program forgets what is active various things.

    1 vote
    0 comments  ·  Performance  ·  Admin →
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  4. Save for web is locked at 1585px. I can resize it lower, but I can not get larger image. Original file size is 2800px. Howto get rid ofthis?

    1 vote
    1 comment  ·  File Save, Import and Export  ·  Admin →
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  5. Artefakte im Randbereich von Transparenteinstellung durch Pathfinder.

    1 vote
    2 comments  ·  Pathfinder and Compounds  ·  Admin →
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  6. Strumento di Selezione non funziona

    Lo strumento di selezione non funziona, non ci sono differenze con lo strumento di selezione diretta. Non si riesce più a ridimensionare un box di testo o un qualsiasi oggetto selezionato.

    1 vote
    2 comments  ·  Other...  ·  Admin →
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  7. Colour of object incorrect

    1. macOS Mojave and Window 2018
    2. v25.3.1

    I have this problem with second times. whether text or object, the colour shown don't match with actual. you can see my upload image. the path text should be show as black colour. and why it shows as white colour?? Have someone face this problem before?

    1 vote
    1 comment  ·  Colors, Swatches, Patterns  ·  Admin →
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  8. Program beta response to clicking/deleting... lagging

    Simple clicking to deactivate a tool, or deleting objects now have a distinct delay. Something has changed in the Illustrator Beta this week that looses track of what is highlighted.

    1 vote
    1 comment  ·  Performance  ·  Admin →
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  9. 24.3.1 (64 bit) At 64000 magnification a small tick appears at the end of drawn lines causing the anchor to be offset

    24.3.1 (64 bit) At 64000 magnification a small tick appears at the end of drawn lines causing the anchor to be offset.

    1 vote
    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  10. Applying stroke for a non-grouped marqueed set of shapes removes fill from those objects (v25.3.1)

    Just as the title says, selecting a set of non-grouped objects and applying a stroke that selection causes all of the fills in those shapes to be removed.

    MacBook Pro
    •Quad-Core Intel Core i7, 3.1 GHz
    • Memory: 16 GB
    • Mac OS Big Sur 11.4
    • Illustrator v 25.3.1

    1 vote
    1 comment  ·  Colors, Swatches, Patterns  ·  Admin →
    How important is this to you?

  11. Opening recent cloud doc silently fails when connected to VPN

    This should kick an error back to the user. There must be SOME trigger along the way that could generate it, even if it's just a network timeout error, right? Even a cancellable status pulser or something so you're not just throwing non-functional clicks at a button the UI suggests is functional.

    MacOS 11.5.1
    Illustrator 25.4.1

    Steps— Open illustrator, click on a cloud doc either through recent panel or file-> open recent files

    1 vote
    0 comments  ·  Cloud, Libraries  ·  Admin →
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  12. Illustrator Mac - Windowed Mode window traffic lights not working as per UI spec.

    The Alt Key is supposed to present options to move the window between different screens and to resize, zoom, go half-screen wide etc. Illustrator 2021 Mac does not do this.

    1 vote
    2 comments  ·  User Interface  ·  Admin →
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  13. Panels stick to the second monitor

    Adobe Illustrator v.25.3.1

    Since the last update when i open the software (using two screens) the execution boxes (properties, tools, layers) are separated into screens.

    I don't know if this is a version error, but as this has never happened to me I need help.

    xoxo

    1 vote
    0 comments  ·  User Interface  ·  Admin →
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  14. Missing Tools

    I'm missing the pencil tool, Scatter brush and art brush, for Calligraphic Brush 1 I only have Fixed no pressure, tilt, etc all missing, and for my type tool there is no OPEN TYPE??

    1 vote
    0 comments  ·  Tools  ·  Admin →
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  15. Collapsing layers

    LAYER BUGS

    1) when Alt + click on layer, only the TOPMOST sublayer is collapsed. The rest of the sublayers remain expanded

    2) The REAL bug is that when I collapse all layers, save, close, and reopen, ALL LAYERS AND SUBLAYERS ARE AUTOMATICALLY EXPANDED!!! It should remember the state of ALL layers, without regard to whether it is a sublayer or not. The USER COMMUNITY have been asking for a fix to this for at least 10 years!

    1 vote
    1 comment  ·  Layers  ·  Admin →
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  16. 9-slice scaling distorts objects on export.

    I have a simple arrow symbol with 9-slice scaling to be able to adjust the arrow's tail to different lengths. This works until I export to SVG, in which case the entire arrow gets distorted as if I hadn't enabled 9-slice scaling. Sample document attached. Please export for screens and use SVG.
    Thanks.

    1 vote
    0 comments  ·  File Save, Import and Export  ·  Admin →
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  17. Exporting svg through "export selection" bug issue

    I had a logo that had text converted to outline. So it was a shape. ( when you select an object and you go to file> Export Selection and choose .svg ) The letter "O" shifted, see screen shots.

    1 vote
    1 comment  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  18. Adobe illustraitor new beta version freezing with M1 chip

    I have recently upgraded to the Macboook pro M1 chip, and my adobe illustraior would not work at all, freezing and needing to force restart everytime I tried to use it. Adobe then released the Beta version, compatible with the Silicon M1 chip and I upgraded, however now it seems llike my Illustraitor has a lag.
    Every 5 seconds or couple of movements, the screen freezes for about 10 seconds and then catches up. I have restarted, reopened and no change. I am unsure of what else to do as work is now impossible, if anyone has experienced anything similar…

    1 vote
    0 comments  ·  Performance  ·  Admin →
    How important is this to you?

  19. Export for screens does not remember the last folder in the export path and always defaults back to PNG after quit

    When exporting for screens, I usually want SVG. When I quit and restart Illustrator, the last folder in the export path is forgotten. Additionally, Illustrator wants to export a PNG. I have to set both back to what they were before.

    1 vote
    0 comments  ·  File Save, Import and Export  ·  Admin →
    How important is this to you?

  20. Visible brush stroke using touchscreen desktop (MS Surface Studio)

    Whilst drawing directly by hand onto the screen of my Microsoft Surface Studio 2, occasionally Illustrator decides it isn't going to make the path I'm drawing visible. Use the mouse and the brush stroke is visible.

    I'm unsure if this issue is exclusive to this type of desktop (rare, I know), or if tablet / Wacom pad users experience this too? Either way, not knowing where you've drawn doesn't make life easy!

    1 vote
    0 comments  ·  Tools  ·  Admin →
    How important is this to you?
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