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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7924 results found

  1. Program beta response to clicking/deleting... lagging

    Simple clicking to deactivate a tool, or deleting objects now have a distinct delay. Something has changed in the Illustrator Beta this week that looses track of what is highlighted.

    1 vote
    1 comment  ·  Performance  ·  Admin →
    How important is this to you?
  2. 24.3.1 (64 bit) At 64000 magnification a small tick appears at the end of drawn lines causing the anchor to be offset

    24.3.1 (64 bit) At 64000 magnification a small tick appears at the end of drawn lines causing the anchor to be offset.

    1 vote
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  3. Applying stroke for a non-grouped marqueed set of shapes removes fill from those objects (v25.3.1)

    Just as the title says, selecting a set of non-grouped objects and applying a stroke that selection causes all of the fills in those shapes to be removed.

    MacBook Pro
    •Quad-Core Intel Core i7, 3.1 GHz
    • Memory: 16 GB
    • Mac OS Big Sur 11.4
    • Illustrator v 25.3.1

    1 vote
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  4. Opening recent cloud doc silently fails when connected to VPN

    This should kick an error back to the user. There must be SOME trigger along the way that could generate it, even if it's just a network timeout error, right? Even a cancellable status pulser or something so you're not just throwing non-functional clicks at a button the UI suggests is functional.

    MacOS 11.5.1
    Illustrator 25.4.1

    Steps— Open illustrator, click on a cloud doc either through recent panel or file-> open recent files

    1 vote
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  5. Illustrator Mac - Windowed Mode window traffic lights not working as per UI spec.

    The Alt Key is supposed to present options to move the window between different screens and to resize, zoom, go half-screen wide etc. Illustrator 2021 Mac does not do this.

    1 vote
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  6. Panels stick to the second monitor

    Adobe Illustrator v.25.3.1

    Since the last update when i open the software (using two screens) the execution boxes (properties, tools, layers) are separated into screens.

    I don't know if this is a version error, but as this has never happened to me I need help.

    xoxo

    1 vote
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  7. Missing Tools

    I'm missing the pencil tool, Scatter brush and art brush, for Calligraphic Brush 1 I only have Fixed no pressure, tilt, etc all missing, and for my type tool there is no OPEN TYPE??

    1 vote
    0 comments  ·  Tools  ·  Admin →
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  8. Collapsing layers

    LAYER BUGS

    1) when Alt + click on layer, only the TOPMOST sublayer is collapsed. The rest of the sublayers remain expanded

    2) The REAL bug is that when I collapse all layers, save, close, and reopen, ALL LAYERS AND SUBLAYERS ARE AUTOMATICALLY EXPANDED!!! It should remember the state of ALL layers, without regard to whether it is a sublayer or not. The USER COMMUNITY have been asking for a fix to this for at least 10 years!

    1 vote
    1 comment  ·  Layers  ·  Admin →
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  9. 9-slice scaling distorts objects on export.

    I have a simple arrow symbol with 9-slice scaling to be able to adjust the arrow's tail to different lengths. This works until I export to SVG, in which case the entire arrow gets distorted as if I hadn't enabled 9-slice scaling. Sample document attached. Please export for screens and use SVG.
    Thanks.

    1 vote
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  10. Exporting svg through "export selection" bug issue

    I had a logo that had text converted to outline. So it was a shape. ( when you select an object and you go to file> Export Selection and choose .svg ) The letter "O" shifted, see screen shots.

    1 vote
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  11. Adobe illustraitor new beta version freezing with M1 chip

    I have recently upgraded to the Macboook pro M1 chip, and my adobe illustraior would not work at all, freezing and needing to force restart everytime I tried to use it. Adobe then released the Beta version, compatible with the Silicon M1 chip and I upgraded, however now it seems llike my Illustraitor has a lag.
    Every 5 seconds or couple of movements, the screen freezes for about 10 seconds and then catches up. I have restarted, reopened and no change. I am unsure of what else to do as work is now impossible, if anyone has experienced anything similar…

    1 vote
    0 comments  ·  Performance  ·  Admin →
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  12. Export for screens does not remember the last folder in the export path and always defaults back to PNG after quit

    When exporting for screens, I usually want SVG. When I quit and restart Illustrator, the last folder in the export path is forgotten. Additionally, Illustrator wants to export a PNG. I have to set both back to what they were before.

    1 vote
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  13. Visible brush stroke using touchscreen desktop (MS Surface Studio)

    Whilst drawing directly by hand onto the screen of my Microsoft Surface Studio 2, occasionally Illustrator decides it isn't going to make the path I'm drawing visible. Use the mouse and the brush stroke is visible.

    I'm unsure if this issue is exclusive to this type of desktop (rare, I know), or if tablet / Wacom pad users experience this too? Either way, not knowing where you've drawn doesn't make life easy!

    1 vote
    0 comments  ·  Tools  ·  Admin →
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  14. Eyedropper applies colour to whole text in Text Area

    Illustrator 25.3.1 on MacOS Big Sur 11.4

    When I try to apply a text style to my selection using the eyedropper, it applies the colour to the whole text area (not just the selected text).

    In the vid: all the text becomes blue.

    1 vote
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  15. Champ de texte invisible

    Tous les champs de texte ne sont plus visibles quand ils sont sélectionnés

    1 vote
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  16. Consistent Display Bug

    1. MacBook pro 2021, big sur 11.4
    2. version 25.3.1

    On textured illustrations or illustrations using clipping masks, solid white boxes/sometimes pixel shapes sometimes larger, will appear. Some components I can zoom close enough in that they disappear, but some sketches I would be zooming in so far as to crop the sketch before the white boxes disappear.

    It is not the same as before where clipping masks would look completely unclipped. This is a different glitch in the newest update. It makes it so in order to take a screenshot of a sketch, I need to close and save and open…

    1 vote
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  17. Modifying stroke width of paths with mixed aspects totally erases their Appearance

    Illustrator 25.3.1 on MacOS Big Sur 11.4

    When I try to modify the stroke width of multiple paths that have mixed aspects, it totally erases their Appearance instead.

    In the attached video, I have 3 paths that are similar except for their stroke colour. When I try to change their width from 0,5mm to 1mm, their Appearance become "empty. :-(

    1 vote
    3 comments  ·  Tools  ·  Admin →
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  18. Help Cannot open Illustrator 2021 on MAC w/Catalina OS.

    Help...is anyone else having the issue of Illustrator on a Mac with Catalina OS, getting an error msg. saying I have read-only and need to change preferences to read-write??? I already saw and read thru the fix. I made sure my settings where set to that, they already were and am still gettng this error msg. What is happening?

    1 vote
    0 comments  ·  Launch  ·  Admin →
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  19. レイヤー名が入力しづらい

    Mac mini (M1, 2020)
    Bigsur11.4
    Illustrator25.3.1

    日本語の変換周りの問題かと思うのですが、レイヤー名が入力しづらいです。Photoshopでは問題がないので、Illustrator固有の問題か、私の環境がIllustrator上でのみおかしいのかと思います。

    レイヤー名を変更しようとする時、
    1・バックスペースで消去しようとすると文字が確定してしまう
    2・Tagキーで変換候補を選択しようとすると文字が確定してしまう

    伝わるかどうか不安ですが、動画を添付します。
    ずっと困っているので解決したいです。

    1 vote
    How important is this to you?
    Under Review  ·  PCM Maro responded

    Illustrator 製品版フィードバックへご協力いただきありがとうございます。

    日本語の macOS のシステム環境設定>キーボード>入力ソースの「推測候補表示」が有効時に表示される変換候補ポップアップリストは、「Tabキーで予測された単語を選択」できる仕様です。

    しかし、Illustrator の場合、 Tabキーでは変換候補リスト項目の移動はされずに、パネルやダイアログ UI 上の次の項目に移動され、変換されていない文字が確定入力されしまうことを確認いたしました。

    追跡調査を行っております。
    開発の進展などがありましたら、こちらでご報告いたします。
    よろしくお願いいたします。

    Illustrator チーム

  20. Non-proper alignments

    This has been an ongoing issue since CS first began. Never had a problem with the old 10 or lower. If you grab a node from an object and move it say, to latch on to nearest node or object, it almost always picks some random and sometimes distant node or object, including itself (shown here). Should it not latch to nearest node? In order to properly latch, you have to pull out a guideline and place it where you want it to go, in order for it to recognize where to latch.

    1 vote
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