Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
- or
No existing idea results
- ~ No ideas found ~
8219 results found
-
Replacing image does not match position of original
When replacing an image, the placement of the new image is in a (seemingly) random position on the canvas rather than in the same position as the original image.
1 vote -
Open dialog box Dimmed items that open
When opening files, and navigating with the Open window to a new folder. There are times items that clearly will open but are dimmed. Even folders have been shown dimmed today. Same with last version of Beta.
1 vote -
配置した画像のバウンティングボックスが勝手に大きくなる
OS:Windows10
Illustrator Ver:25.2.3psd画像を配置して回転（90°）させると勝手にバウンティングボックスが画像サイズ以上になります。
新しいドキュメントで試すと、最初は回転させても通常のサイズですが、作業を進めていくうちにまた上記のようなエラーが起こります。
1 vote -
Macmini ベータ版 ガイドラインのバグ
パスをガイドライン化するとガイドライン化したツールが一定方向に移動してしまう。ルーラーからガイドラインをアートボード上に引き出しても同様。一定方向に移動してしまう。ガイドラインも異常な太さで、ロックしていない状態で移動ツールを使っての移動ができない。
1 vote -
投げ縄ツール
投げ縄選択ツールが機能しない。
1 voteご報告いただいた現象は再現できず、追加情報もございませんので、こちらは一旦、対応終了とさせていただきます。
今後、同様の現象が発生した場合には、こちらにコメントをお寄せください。よろしくお願いいたします。
Illustrator チーム
-
The escape button does not close the Save As dialog box
mbp m1 latest os.
1 vote -
New user tutorial feedback
TLDR: This is feedback on the Illustrator tutorials and what the experience was like for a new user. I think a better experience for me would have be to only do one tutorial at a time.
Hi there! I am a new user going through the tutorials after just downloading the Illustrator application for the first time. From the initial tutorials page on the web here (https://helpx.adobe.com/illustrator/how-to/ai-basics-fundamentals.html?playlist=/services/playlist.helpx/products:SG_ILLUSTRATOR_1_1/learn-path:get-started/set-header:ccx-designer/playlist:ccl-get-started-1/en_us.json&ref=helpx.adobe.com), in the first video, we're suggested to download the example projects files to follow along to. When I downloaded the files and opened up the Illustrator app for the first time, the Illustrator desktop app then also starts suggesting another tutorial to follow along to (different from the web tutorial - see screenshot). This tutorial inception is sort of an awkward user experience because I wanted to finish the initial tutorial from the web, but then also was interested in the new tutorial the adobe desktop app was suggesting. I think a better experience would be to only do one tutorial at a time. In case this feedback is helpful to anyone, I wanted to just throw it out there.
TLDR: This is feedback on the Illustrator tutorials and what the experience was like for a new user. I think a better experience for me would have be to only do one tutorial at a time.
Hi there! I am a new user going through the tutorials after just downloading the Illustrator application for the first time. From the initial tutorials page on the web here (https://helpx.adobe.com/illustrator/how-to/ai-basics-fundamentals.html?playlist=/services/playlist.helpx/products:SG_ILLUSTRATOR_1_1/learn-path:get-started/set-header:ccx-designer/playlist:ccl-get-started-1/en_us.json&ref=helpx.adobe.com), in the first video, we're suggested to download the example projects files to follow along to. When I downloaded the files and opened up the Illustrator app for the first time,…
1 vote -
新規ファイル作成時、印刷に選択できる単位が少ない
デバイスの使用：
プロセッサ:Intel(R) Core(TM) i5-10400 CPU @ 2.90GHz 2.90 GHz
実装RAM：16.0 GB (15.8 GB 使用可能)
システムの種類:64 ビット オペレーティング システム、x64 ベース プロセッサ
Windowsの仕様：Windows 10 Home
バージョン：20H2illustratorのバージョン：25.2.3(64bit)
問い合わせの内容：
ファイルを新規作成時、「プリセットの詳細」のドロップダウンリストに表示される単位が少ない。
他の使用者のPCにインストールされているillustratorには、「cm」等があるのですが、私個人のPCにインストールしているものでは、添付資料の通り「cm」等がありません。これはバグなのでしょうか。1 vote製品フィードバックへのご協力ありがとうございます。 こちらの現象ですが、再現を確認できませんでした。 最新版（ver.26.0.2）でも再現するようでしたら、マシン環境によるものと思いますので、カスタマーサポートにお問い合わせください。 よろしくお願いいたします。 Illustrator チーム -
Textwerkzeug / Big Sur / Illustrator 2021
Bei aktivem Textwerkzeug funktioniert das Zoomwerkzeug nicht. Beispiel:
Sie schreiben Text und möchten das Dokument verkleinern/vergrößern. Sie gehen auf das Lupenwerkzeug und es funktioniert nicht. Erst wenn Sie auf ein Pfeilwerkzeug wechseln funktioniert die Lupe wieder.
Das war bisher immer direkt aus dem Text möglich und es wäre schön, wenn das noch geregelt wird.1 vote -
shadowing of spot-overprinting-die-line in 4 color work after saving as PDF from Illustrator
Customers Illustrator 2021, 4 color work has a spot color die overprinting. When saving PDF with all layers the die-line cast what looks like a burn area of die.
Laura-
Acrobat unseeing die 2021-05-27 at 2.05.55 PM.png 1045 KB -
Acrobat showing die 2021-05-27 at 2.05.41 PM.png 1200 KB -
Illustrator file-2021-05-27 at 2.04.26 PM.png 911 KB -
Acrobat unseeing die 2021-05-27 at 2.05.55 PM.png 1045 KB -
Acrobat showing die 2021-05-27 at 2.05.41 PM.png 1200 KB -
Illustrator file-2021-05-27 at 2.04.26 PM.png 911 KB
1 vote -
-
Grayscale Swatches interpreted as CMYK
In an RGB color mode, a created Grayscale Swatch does not survive. When copying and pasting an object colored with such a swatch results in a warning. I think this is because the swatch is seen as a CMYK-swatch ny the clipboard and not recognized as created in an RGB situation.
1 vote -
PreRelease version: Assertion failure
Assertion failure while launching Illustrator.
1 vote -
Black and colored small rectangles grid-like garbage glitches appears
See the picture (I do not know how to explain it)
1 vote -
Illustrator crashes, hitting enter when importing a file
When choosing a file to import and you hit the enter button on the keyboard the whole app crashes ... impossible to do anything it just freezes and makes my whole Mac mini M1 freeze!!!!!
And if you have an other adobe app open this one will freeze too!
Please fix this, it's huge problem
1 vote -
Bug with text with DXF exported from Illustrator
With the new update 25.2.3 I have problems exporting DXF files from Illustrator.
Each time I do it the texts change of size to a very, very small one.
I export graphics to use them in Automatized Cut Machines but the texts do not appear in the right size. I had to keep and old version of illustrator 25.0 in order to be able to still use those machines.
What can I do?
1 vote -
Layers gone
When I opened the Illustrator file in latest version, all my layers were gone and a bunch of clipping paths created. Also the selection tool has a weird symbol like a cross-hatch and no longer selects objects.
Illustrator has broken my file.1 vote -
scan n cut link plugin
no funciona la función de scanncut en illustrator 2021, no aparece en la ventana archivo
1 vote -
After Big Sur upgrade
I am having a lot of issues with Illustrator 2021 after Big Sur upgrade.
Directional tool continues to change on it's own, and duplicates.
Pencil tool gets stuck on straight line and won't allow me to change it.
Object/Transform/Reflect causes a duplicate, and won't transform until I delete the copy.
Cannot click off to deselect an object. I have to go to menu to deselect all.
Keeps automatically checking Perspective Grid, snap to grid. I don't do it, but I have to go and uncheck it all the time.
When program crashes it doesn't recover anything, even though I have it set to recover. I have lost work.
Selects every object that I touch, and won't release unless I deselect in menu.
I've clicked the scissors tool, and it gives me the Pen + tool.
Click eye dropper, and it is stuck on reverse. Sometimes it won't let me select eyedropper, and keeps giving me Measuring Tool.
Directional tool changes on it's own to the +, and won't let me change it back.
It really has been difficult to work with the program ever since the upgrade. I have noticed when the tools are stuck, if I hold down the shift key and click the tool again, it changes back to normal. But selecting an object, and trying to release doesn't work. It ends up selecting everything, and have to use the menu to deselect. Please help!I am having a lot of issues with Illustrator 2021 after Big Sur upgrade.
Directional tool continues to change on it's own, and duplicates.
Pencil tool gets stuck on straight line and won't allow me to change it.
Object/Transform/Reflect causes a duplicate, and won't transform until I delete the copy.
Cannot click off to deselect an object. I have to go to menu to deselect all.
Keeps automatically checking Perspective Grid, snap to grid. I don't do it, but I have to go and uncheck it all the time.
When program crashes it doesn't recover anything, even though I have…1 vote -
SVG Export - Compound Paths Cause Performance Issues & Unexpected Results
Windows 10, Illustrator 25.2.3 | System info attached and repro file attached.
There are 2 artboards and asset exports defined in the file.
They are the same illustration with 1 difference - the "grouped" version has a set of paths grouped together, and the "compound" version has those same paths combined into a compound path.
I ran 3 test exports with my repro file, increasing paths: first 500 paths, then 1000 paths, and finally 1500 paths. Here's the export times:
Test 1 | 0500 paths | Grouped: 10 seconds | Compound: 130 seconds
Test 2 | 1000 paths | Grouped: 14 seconds | Compound: 300 seconds
Test 3 | 1500 paths | Grouped: 15 seconds | Compound: 430 secondsThe CEP HTML Engine is churning the whole time the export is pending, so there might be an issue with how it handles these compound paths.
The performance issue aside - Illustrator does not warn the user this delay is happening. Instead, it says the export is completed. This is a really confusing issue to experience and it can cause serious problems.
Even if you disable 'export in background', this delay happens invisibly in the background.
If the user is overwriting existing files, they really will think the export is complete:
- They seem to have the files they expect in their destination folder.
- Illustrator has reported that the export is complete.But it isn't. Unless they check the timestamps on the files, they are going to move forward with their old files.
This issue really compounds if there are multiple assets being exported that all trigger this delay, because they trickle in to the export folder as they finish. The only way to know when these files are completed is to record the actual time you start the export, and check every timestamp for the files you're looking at to make sure they've been updated after that point. Yikes.
The final issue, and maybe the craziest to me - if the user closes Illustrator during this delay, Illustrator will actually delete the JSON export file from AITEMP but not finish the export! The export just gets abandoned without the user knowing.
Please for my sanity, resolve this issue. This was a doozy to sort out so I hope this info helps!
Windows 10, Illustrator 25.2.3 | System info attached and repro file attached.
There are 2 artboards and asset exports defined in the file.
They are the same illustration with 1 difference - the "grouped" version has a set of paths grouped together, and the "compound" version has those same paths combined into a compound path.
I ran 3 test exports with my repro file, increasing paths: first 500 paths, then 1000 paths, and finally 1500 paths. Here's the export times:
Test 1 | 0500 paths | Grouped: 10 seconds | Compound: 130 seconds
Test 2 | 1000 paths | Grouped:…1 vote -
I have so much problem with the updated Illustrator and this is not any Idea
I am a designer at a Sign business and after the update I can't make a functioning stroke. It will add a red line around the stroke when printing and I can't make the stroke work at all. Today I made a new document added text and was supposed to add blue color to the text and it will not add it in the new document but it still will in the other open document I have. I have so much problem I would easily change to some other program but there is noting else I can use as I see it. Grrrrr
I am a designer at a Sign business and after the update I can't make a functioning stroke. It will add a red line around the stroke when printing and I can't make the stroke work at all. Today I made a new document added text and was supposed to add blue color to the text and it will not add it in the new document but it still will in the other open document I have. I have so much problem I would easily change to some other program but there is noting else I can use as I…
1 vote
.jpg){kind=link}
- Don't see your idea?